Author Topic: Anyone work for Comcast cable? (Read 886 times)

SunKing · « **on:** April 25, 2003, 04:24:12 PM »

got a question for you if so.

Does Comcast put a filte on your cable line if you get a cable modem?

Chaos68 · « **Reply #1 on:** April 25, 2003, 06:27:57 PM »

i use to work for comcast's tech dep. a year ago.

do you mean a filter to slow donw your upload speed (kinda like a cap?)

SunKing · « **Reply #2 on:** April 25, 2003, 06:43:59 PM »

A filter to block cable reception.

MrBill · « **Reply #3 on:** April 25, 2003, 09:17:51 PM »

A filter is not necessary.
Your "speed" (for Internet access) is regulated, by the isp, at his server.
TV access is a different (normally) set of routers which can only be used when access is granted.
Unlike satellite there is nothing you can intercept and decode.
This assumes that Comcast is not using the old "constant feed everywhere and decode at the local site" technologies

Eagler · « **Reply #4 on:** April 25, 2003, 10:06:06 PM »

I think he means if he is broadband customer only not cable sub

If they offer the service separate, I'd bet they'd filter/trap out tv freqs

Urchin · « **Reply #5 on:** April 25, 2003, 11:39:33 PM »

Yea, they are supposed to. In Maryland it is two different departments altogether, and they rarely know what the hell the other side is doing.

Remember one lady actually got taken to court by Comcast cable because the cablemodem people kept hooking the cable TV up when she'd call them out for service on the cablemodem. Stupid people.

SunKing · « **Reply #6 on:** April 27, 2003, 02:25:52 AM »

ok heres what I mean.. the same day I got my cable modem installed. My analog cable box stopped working. Yet the digital in the other room is. My questions does the cable modem guy install a filter on the line into the home? Id think they would remove any.

MrBill · « **Reply #7 on:** April 27, 2003, 10:26:22 AM »

First You can try to cycle your dc injector. (for the cable modem)

Then you can "reboot" the security card in the cable box.

If this does not solve the problem you will need to call Comcast and make sure they did not stop your feed.

JoeSmoe · « **Reply #8 on:** April 27, 2003, 11:12:42 AM »

I want cable.

Chaos68 · « **Reply #9 on:** April 27, 2003, 12:01:37 PM »

your cable tv (digital) has a different frequincy then your cable modem. The cable guy might have f'ed up your digital cable while taking the trap off for your cable modem. I would call comidycast and get a guy out there to fix the problem.

Eagler · « **Reply #10 on:** April 27, 2003, 12:04:10 PM »

he may have used the split for the cable modem, took your analog box off it

not knowing how your house is wired, makes it all a guess

if you're paying for the service/outlet, call for service, squeak alot about the inconvience and ask for compensation - they'll credit you something for your trouble - we do here all the time (Time Warner now Bright House Networks)

SunKing · « **Reply #11 on:** April 27, 2003, 02:18:31 PM »

"Then you can "reboot" the security card in the cable box"

How do you do this?

Airhead · « **Reply #12 on:** April 27, 2003, 02:27:59 PM »

I'll bet his cable box is illegal. If I find out SunKing's e-mail address I'm turning him in. Why should I pay more for cable cause he's ripping off the signal?

Chaos68 · « **Reply #13 on:** April 27, 2003, 03:40:13 PM »

Quote

Originally posted by Eagler

if you're paying for the service/outlet, call for service, squeak alot about the inconvience and ask for compensation - they'll credit you something for your trouble - we do here all the time (Time Warner now Bright House Networks)

when i was at Comcast if someone asked for a credit we gave it to them.. It doenst hurt the company and it makes you happy.

Just dont say you want one month free, just a few days or a week but if you do a week they have to have documents on there computers that you called or had trubble.

SunKing · « **Reply #14 on:** April 27, 2003, 05:57:59 PM »

Well I called em. They said they are having issues with contracted cable installers going out to the street box and "twekaing" as they feel. Found out I don't need this old box and I will get a credit returning it cause my new tv is cable ready now that i figured it out.

Nice assumption airhead.. you really picked the right name.