Author Topic: cannot start  (Read 362 times)

Offline Monty405

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cannot start
« on: June 26, 2003, 11:50:33 AM »
I have recently built a new system to replace my ancient one,

when i try to run the aces high executable i get a white screen, just before the clip board is to be show, with a small dialog box stateing:

Initialization Failed with -5
MainSN_FAILED -2

I'll try re-installing game, but im not sure...

I am running an ATI Radeon 9500 pro, is there a particular driver I should get other then the one that was shipped with it? Im a bit hesitant to try new ati drivers since we know how great those are...

Offline jonnyb

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cannot start
« Reply #1 on: June 26, 2003, 11:53:06 AM »
Not knowing the details of your system, I can't offer too much.  However, what I can say is that you need to make sure you have at least directx 8.1 and also to make sure you have the proper drivers for your video/sound/whatever else cards in your system.

Offline Monty405

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dxdiag dump
« Reply #2 on: June 26, 2003, 12:01:13 PM »
------------------
------------------
System Information
------------------
Time of this report: 6/26/2003, 12:59:42
       Machine name: OEMComputer
   Operating System: Microsoft Windows 98 (4.10, Build 1998)  
           Language: English (Regional Setting: English)
System Manufacturer:
       System Model:
               BIOS: PhoenixBIOS 4.0 Release 6.0
          Processor: AMD K6 (Model 10),  MMX,  3DNow, ~1398MHz
             Memory: 512MB RAM
          Page File: 164MB used, 1372MB available
Primary File System: FAT32
    DirectX Version: DirectX 8.1 (4.08.01.0901)
DX Setup Parameters: Not found
     DxDiag Version: 4.08.01.0881 32bit

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: The file ALCXWDM.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs.  You may be able to get a signed driver from the manufacturer of the hardware device.
          Music Tab: No problems found.
          Input Tab: No input devices detected.
                     No problems found.
        Network Tab: The file dpmplay.dll, needed for the service provider 'Play on Mplayer', is missing.  You should reinstall DirectX.
                     You should reinstall DirectX to get the latest version.

Offline Monty405

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cannot start
« Reply #3 on: June 26, 2003, 12:01:55 PM »
------------------
DirectX Components
------------------
   ddraw.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 359424 bytes
 ddraw16.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 28496 bytes
 ddrawex.dll: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 24092 bytes
   ddraw.vxd: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 30469 bytes
  ddhelp.exe: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 31744 bytes
   dxapi.sys: 4.87.00.0700 English Final Retail 9/9/1999 07:00:00 2170 bytes
    d3d8.dll: 4.08.01.0901 English Final Retail 5/1/2002 18:51:36 1229312 bytes
 d3dref8.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 236544 bytes
   d3dim.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 625690 bytes
d3dim700.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 884736 bytes
  d3dref.dll: 4.08.00.0400 English Final Retail 11/7/2000 15:16:46 140800 bytes
 d3dramp.dll: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 589852 bytes
   d3drm.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 436762 bytes
  d3dxof.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 107547 bytes
d3dpmesh.dll: 4.06.02.0436 English Final Retail 1/8/1999 18:10:00 87069 bytes
  dplayx.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 225280 bytes
dpmodemx.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 94208 bytes
dpwsockx.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 81920 bytes
dplaysvr.exe: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 36864 bytes
  dpnsvr.exe: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 45056 bytes
   dpnet.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 167936 bytes
dpnlobby.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 53248 bytes
dpnwsock.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 98304 bytes
 dpnaddr.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 40960 bytes
dpnmodem.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 114688 bytes
 dpvoice.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 393216 bytes
dpvsetup.exe: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 65536 bytes
  dpvvox.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 122880 bytes
  dpvacm.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 36864 bytes
dpnhpast.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 45056 bytes
dpnhupnp.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 69632 bytes
  dinput.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 667648 bytes
 dinput8.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 692224 bytes
  dinput.vxd: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 10874 bytes
   dimap.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 94208 bytes
diactfrm.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 466944 bytes
   vjoyd.vxd: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 33882 bytes
  joyhid.vxd: 4.88.01.0881 English Final Retail 5/1/2002 18:51:36 13067 bytes
     joy.cpl: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 442368 bytes
   gcdef.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 491520 bytes
  gchand.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 6656 bytes
     pid.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 40960 bytes
gameenum.sys: 4.07.00.0700 English Final Retail 9/9/1999 07:00:00 10512 bytes
 hidgame.sys: 4.07.00.0700 English Final Retail 12/8/1999 07:00:02 8880 bytes
  dsound.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 474112 bytes
dsound3d.dll: 4.08.00.0400 English Final Retail 5/1/2002 18:51:36 1339392 bytes
  dsound.vxd: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 48170 bytes
  dswave.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 15360 bytes
   dsdmo.dll: 4.08.00.0400 English Final Retail 5/1/2002 18:51:36 176128 bytes
dsdmoprp.dll: 4.08.00.0400 English Final Retail 5/1/2002 18:51:36 478720 bytes
  dmusic.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 110592 bytes
dmusic16.dll: 4.08.00.0400 English Final Retail 5/1/2002 18:51:36 11008 bytes
dmusic32.dll: 4.08.00.0400 English Final Retail 5/1/2002 18:51:36 28672 bytes
  dmband.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 25600 bytes
dmcompos.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 59392 bytes
   dmime.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 169984 bytes
dmloader.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 30720 bytes
 dmstyle.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 110080 bytes
 dmsynth.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 131584 bytes
dmscript.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 78336 bytes
   dx7vb.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 594944 bytes
   dx8vb.dll: 4.08.01.0881 English Final Retail 5/1/2002 18:51:36 1187840 bytes
   mfc40.dll: 4.01.00.6140 English Final Retail 4/23/1999 22:22:00 933888 bytes
   mfc42.dll: 6.00.8665.0000 English Beta Retail 4/6/2000 20:13:36 995383 bytes
 wsock32.dll: 4.10.00.1998 English Final Retail 2/5/1999 11:30:06 40960 bytes
amstream.dll: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 63488 bytes
 devenum.dll: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 130560 bytes
  dxmasf.dll: 6.04.07.1117 English Final Retail 5/3/2001 16:20:44 957440 bytes
  mciqtz.drv: 4.00.96.0729 English Final Retail 5/1/2002 18:51:36 11776 bytes
mciqtz32.dll: 6.03.01.0400 English Final Retail 5/1/2002 18:51:36 33792 bytes
 mpg2splt.ax: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 149504 bytes
   msdmo.dll: 6.03.01.0400 English Final Retail 5/1/2002 18:51:36 11264 bytes
    qasf.dll: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 172032 bytes
    qcap.dll: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 248320 bytes
     qdv.dll: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 272896 bytes
    qdvd.dll: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 462848 bytes
   qedit.dll: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 1779712 bytes
qedwipes.dll: 6.03.01.0400 English Final Retail 5/1/2002 18:51:36 734208 bytes
  quartz.dll: 6.03.01.0881 English Final Retail 5/1/2002 18:51:36 1701888 bytes
  quartz.vxd: 4.00.00.0501 English Final Retail 5/1/2002 18:51:36 5672 bytes
 strmdll.dll: 4.01.00.3925 English Final Retail 4/20/2001 13:14:22 251904 bytes
  vidx16.dll: 0.00.00.0000 English Final Retail 5/1/2002 18:51:36 10240 bytes
 iac25_32.ax: 2.00.05.0052 English Final Retail 5/7/1998 10:56:06 199680 bytes
  ir41_32.ax: 4.51.16.0002 English Final Retail 3/19/1999 13:18:26 848384 bytes
 ir41_qc.dll: 4.30.62.0001 English Final Retail 4/10/2001 14:51:08 120320 bytes
ir41_qcx.dll: 4.30.64.0001 English Final Retail 4/10/2001 14:51:08 338432 bytes
 ir50_32.dll: 5.1538.15.0044 English Final Retail 4/22/1998 12:21:38 739328 bytes
 ir50_qc.dll: 5.00.63.0038 English Final Retail 3/22/1998 13:34:16 198144 bytes
ir50_qcx.dll: 5.00.64.0038 English Final Retail 3/22/1998 13:34:16 181760 bytes
   ivfsrc.ax: 5.04.02.0040 English Final Retail 2/23/1998 14:11:12 142848 bytes
mswebdvd.dll: 6.03.01.0400 English Final Retail 5/1/2002 18:51:36 374784 bytes
      ks.sys: 4.90.3000.0400 English Final Retail 5/1/2002 18:51:36 117056 bytes
  ksproxy.ax: 4.90.3000.0400 English Final Retail 5/1/2002 18:51:36 116224 bytes
  ksuser.dll: 4.10.00.1998 English Final Retail 5/11/1998 20:01:00 20480 bytes
  stream.sys: 4.10.00.1998 English Final Retail 5/11/1998 20:01:00 34480 bytes
mspclock.sys: 4.90.3000.0400 English Final Retail 5/1/2002 18:51:36 4704 bytes
 mskssrv.sys: 4.90.3000.0400 English Final Retail 5/1/2002 18:51:36 6368 bytes
  swenum.sys: 4.90.3000.0400 English Final Retail 5/1/2002 18:51:36 3584 bytes
   mstee.sys: 4.90.3000.0400 English Final Retail 5/1/2002 18:51:36 4896 bytes
 bdaplgin.ax: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 13824 bytes
  bdasup.sys: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 4992 bytes
  msdvbnp.ax: 6.03.01.0400 English Final Retail 10/8/2001 12:59:02 50688 bytes
psisdecd.dll: 6.03.01.0400 English Final Retail 10/8/2001 12:59:02 366080 bytes
 psisrndr.ax: 6.03.01.0400 English Final Retail 10/8/2001 12:59:02 35840 bytes
   ipsink.ax: 5.01.2600.0881 English Final Retail 10/16/2001 08:17:30 13312 bytes
  ndisip.sys: 5.01.2600.0881 English Final Retail 10/16/2001 08:17:30 7872 bytes
     mpe.sys: 5.01.2600.0881 English Final Retail 10/16/2001 08:17:30 13952 bytes
streamip.sys: 5.01.2600.0881 English Final Retail 10/16/2001 08:17:30 14112 bytes
msvidctl.dll: 6.03.01.0400 English Final Retail 10/8/2001 12:59:02 465920 bytes
    slip.sys: 5.01.2600.0881 English Final Retail 10/16/2001 08:17:30 10368 bytes
nabtsfec.sys: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 86016 bytes
ccdecode.sys: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 15264 bytes
  vbisurf.ax: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 29696 bytes
   msyuv.dll: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 14336 bytes
 kstvtune.ax: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 52736 bytes
   ksxbar.ax: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 38400 bytes
 kswdmcap.ax: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:02 82432 bytes
wstdecod.dll: 5.01.2258.0400 English Final Retail 10/8/2001 12:59:04 45568 bytes

Offline Monty405

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cannot start
« Reply #4 on: June 26, 2003, 12:02:50 PM »
-------------
Sound Devices
-------------
      Description: Avance AC97 Audio
        Device ID: PCI\VEN_1106&DEV_3059&SUBSYS_80951043&REV_50\BUS_00&DEV_11&FUNC_05
  Manufacturer ID: 1
       Product ID: 100
             Type: WDM
      Driver Name: ALCXWDM.SYS
   Driver Version: 5.10.00.5011 (English)
Driver Attributes: Final Retail
    Driver Signed: No
    Date and Size: 7/24/2002 13:09:40, 252936 bytes
      Other Files: ALCXWDM.SYS
  Driver Provider: Avance Logic, Inc.
   HW Accel Level: Full
         Registry: OK
Sound Test Result:

-----------
DirectMusic
-----------
 DLS Path: C:\WINDOWS\system32\drivers\gm.dls
  Version: 1.00.16.0002
    Ports:
           Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
           MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal
           Microsoft GS Wavetable SW Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal
 Registry: OK
Music Test Result:

-------------
Input Devices
-------------
Poll w/ Interrupt: Yes
         Registry: OK

-------------
Input Drivers
-------------
  Registry Key: msjstick.drv<0005>
        Active: Yes
      DeviceID: YDSXG\*YMH0101\PCI&VEN_1073&DEV_000C&SUBSYS_53328086&REV_03&BUS_00&DEV_0C&FUNC_00
Matching DevID: YDSXG\*YMH0101
 16-bit Driver: msjstick.drv
 32-bit Driver: vjoyd.vxd


----------------------------
DirectPlay Service Providers
----------------------------
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.01.0881)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.01.0881)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.01.0881)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.01.0881)
Play on Mplayer - Registry: OK, File: dpmplay.dll ()
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnwsock.dll (4.08.01.0881)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnwsock.dll (4.08.01.0881)
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnmodem.dll (4.08.01.0881)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnmodem.dll (4.08.01.0881)
DirectPlay Test Result:

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Starfleet Command Demo (DX7) - Registry: OK, ExeFile: starfleetdemo.exe ()

------------------------------------
Inactive Display Entries in Registry
------------------------------------
 Card name: 3dfx Voodoo3 with DX7.0 Support
    Driver: 3dfx16v3.drv
 Card name: RADEON  
    Driver: ATI2DRAG.DRV
 Card name: RADEON 9500 PRO / 9700 - Secondary
    Driver: ATI2DRAG.DRV

----------------------------------
Inactive Sound Entries in Registry
----------------------------------
 Card name: Voice Modem Serial Wave Device
    Driver: serwvdrv.drv
 Card name: Voice Modem Serial Wave Device
    Driver: serwvdrv.drv
 Card name: YAMAHA DS-XG Audio CODEC
    Driver: ydsxg.drv

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 2/5 (retail)

Offline spiffykraits

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cannot start
« Reply #5 on: June 26, 2003, 02:25:55 PM »
Re-install DirectX, then after reboot run the dxdiagnostics again.
As you use the AC97 onboard sound codec it is important that you reduce the sound acceleration in the dxdiagnostics sound section at least one notch left.

This should fix it. I get this white screen if I use full sound acceleration with the same onboard sound. Reducing it usually is sufficient to initialize the sound ok in AH. Make sure if you are logging onto the internet and starting AH to wait about a second between accessing the internet and starting AH. Let your connection stabilize, a second or two is all it needs, otherwise you might get the same symptom.