Author Topic: Comcast sucks! (Read 761 times)

Wlfgng · « **on:** June 30, 2003, 11:37:32 AM »

just got converted to Comcast from ATTBI..
what losers!
I'm changing to a different service.. and am influencing the people in my town to do the same.. of which there are only hundreds (small town) but I have great influence.

their service sucks,
can't get a person on tech support (live)
can't log in, cant' get email, etc..

cripes. hate paying one company only to have another take over and screw things up even worse!

Don't pay COMCAST !!! they bite

Dux · « **Reply #1 on:** June 30, 2003, 11:42:22 AM »

Where exactly are you "snowbound in the hills"?

My town has Comcast for cable service, and I was thinking about getting Comcast Internet soon. Tell me more please.

Wlfgng · « **Reply #2 on:** June 30, 2003, 11:46:45 AM »

Aspen/Snowmass Colorado

WineMan · « **Reply #3 on:** June 30, 2003, 11:49:16 AM »

Just had the same thing happen to me. Was with ATTBI, everything was going great, then get switched to comcast. Not only did rates go up, but had my first actual internet "outage" as the techie explained to me...

One strike so far. Connectivity seems the same, but will have to reserve judgement till more time passes. The only problem for me is that I live in a smaller town and comcast has a virtual monopoly over the cable service...

GRUNHERZ · « **Reply #4 on:** June 30, 2003, 12:04:26 PM »

So far so good here, just switched this morning. knock on wood...

BTW Wlfgang did you install the service transfer software ATTBI sent?

funkedup · « **Reply #5 on:** June 30, 2003, 12:33:53 PM »

Boycott cable companies

Martlet · « **Reply #6 on:** June 30, 2003, 12:44:42 PM »

same story here.

ra · « **Reply #7 on:** June 30, 2003, 12:46:44 PM »

Same thing with Adelphia in my area a couple of years ago. Perfectly good local cable company got bought by Adelphia and things sucked for about 12-18 months. Now it's ok. Small towns get screwed by these big company buyouts.

ra

Wlfgng · « **Reply #8 on:** June 30, 2003, 12:57:49 PM »

Quote

BTW Wlfgang did you install the service transfer software ATTBI sent?

no. I did it manually because I don't want other settings changed.
That isn't the problem. (wasn't) just got of tech support (after 2 hours on hold) and they had my password wrong and had to reset it..

however.
I've had a service outage (never happened with ATTBI)
couldn't get tech support (got disco'd 3 times while on hold)
can't get on the website (traffic I assume)
had to change my domain from ATTBI.com to COMCAST.net
this sucks due to my constituents and clients.
they fubarred my website, let's see.. had enough yet?

Charon · « **Reply #9 on:** June 30, 2003, 01:34:07 PM »

Just did the switch ... so far so good.

Charon

Chaos68 · « **Reply #10 on:** June 30, 2003, 02:02:32 PM »

i worked for comedycast and yes they are a joke, but i get good internet. I know how hard it is to get a live person on the phone but i know the good way in. I've only had one problem with them and it was because i wasnt in there system....{cough cough

}

but now that i have to pay they have been really good.

i still miss mediaone (comcast bought out mediaone where i live).

i use to do alot of email problems when i worked there plus alot of people here know outlook express. if you have any questions just ask.

Chaos68 · « **Reply #11 on:** June 30, 2003, 02:07:04 PM »

when comcast switched from mediaone they sent a disk to everyone.... 2 simple problems...the disk installed wrong.. and #2 the disk was made too thin and shattered in everyones cd rom.

when i got to work there were 100 people in que waiting to talk to someone. most people were on hold for 2 1/2 hours before they talked to someone. plus when they switched they were pulling an IP from somewhere in japan.....kinda funny.

now that they got everything figured out its been running great for me.

capt. apathy · « **Reply #12 on:** June 30, 2003, 02:11:20 PM »

just did the auto-switch from att, so far so good. only thing I've had problem with is I'm kinda anoyed that they reset my homepage.

rc51 · « **Reply #13 on:** June 30, 2003, 04:10:52 PM »

They( comedy cast) really jacked up my home page.
MORON'S

Dux · « **Reply #14 on:** June 30, 2003, 05:55:46 PM »

So if you guys had to choose between stable 56k dialup, or the only-other-choice-town-monopoly Comcast high-speed internet...?