Author Topic: how long does it take ?!?! (Read 281 times)

rickod · « **on:** October 24, 2000, 06:58:00 PM »

I created an account at 3 pm today get home and cant login to game keep gettin dropped host connection .
I was flyin fine as a demo online trial and all now cant log in once I created account .
I changed my password on the web page thinkin it was that an account mgmt says the money has been pulled as of today .
how long do I have to wait now ???

rickod · « **Reply #1 on:** October 24, 2000, 08:32:00 PM »

punt I still cant log in

Pyro · « **Reply #2 on:** October 24, 2000, 08:36:00 PM »

Rickod, are you familiar with running traceroutes? It sounds as if you are having a routing problem connecting to our server. Another thing to try is our alternate route to the main arena which is the second arena choice.

------------------
Doug "Pyro" Balmos
HiTech Creations

rickod · « **Reply #3 on:** October 25, 2000, 05:47:00 AM »

Ill need the ip for tracing to or the host name

[This message has been edited by rickod (edited 10-25-2000).]

flakbait · « **Reply #4 on:** October 25, 2000, 07:40:00 AM »

alt.hitechcreations.com
beta.hitechcreations.com

Any ping program should do host names along with IPs.

------------------
Flakbait
Delta 6's Flight School
"My art is the wings of an aircraft through the skies, my music the deep hum of a prop as it slices the air, my thrill the thunder of guns tearing asunder an enemy plane."
Flakbait
19 September 2000

rickod · « **Reply #5 on:** October 25, 2000, 08:16:00 AM »

Ok I traced from work all my pings up to the server were below 49ms im on a t1 here ,
I downloaded the game installed and used my user name and pass and tryed to login
same error "host connection lost"
right after I click ok on the arena I want to go into it fails .
I am able to login to admin pages I resent my user name and pass and also updated all my info .
but still cannot login :{

Wanker · « **Reply #6 on:** October 25, 2000, 08:36:00 AM »

Rickod, are you trying to connect through a proxy server at work? You might want to check with your network admins to see if AH will work from behind your work's firewall(assuming it has one).

Eagler · « **Reply #7 on:** October 25, 2000, 08:39:00 AM »

didn't run tracer route but got booted several times this am (5 to 7 am EST.)Heard others complaing about discos too.

Eagler

Gadfly · « **Reply #8 on:** October 25, 2000, 08:52:00 AM »

This is the same problem I am having, as noted on the connectivity board. It is not a ping issue, but it may be something to do with cable/networked systems. But why would hth work and not the Main?

Fluf · « **Reply #9 on:** October 25, 2000, 09:06:00 AM »

I'm having the same problem with the same
setup that worked fine for me a few months
ago with my old AH account (that's right,
I cannot stay away). I have updated to the
latest patch. I have a 56K modem, no
firewalls or anything unusual. The exact same
(save for revision number) setup worked just
fine, but now fails to find host. There must
be some problem with account activation.

rickod · « **Reply #10 on:** October 25, 2000, 10:05:00 AM »

banana I am the admin ,
its fixed now was an authentication problem .
Thanx Pyro .

Its nice to see a quik response to a problem and the ease at which I was able to get in contact with somone .
unlike brand x

[This message has been edited by rickod (edited 10-25-2000).]

Pyro · « **Reply #11 on:** October 25, 2000, 10:14:00 AM »

Hi guys, we had a bug in the system that was causing this. It's fixed now and you shouldn't have a problem. Let me know if you still do. Thanks.

------------------
Doug "Pyro" Balmos
HiTech Creations

Author Topic: how long does it take ?!?! (Read 281 times)

Fluf