Author Topic: Cat 3.8 Rumor  (Read 739 times)

Offline Skuzzy

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Cat 3.8 Rumor
« on: October 20, 2003, 05:02:12 PM »
Here is ATI's response on this rumor.

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RESPONSE TO ALLEGED MONITOR FAILURE ISSUE

We have spent a great deal of time trying to reproduce this problem and analyzing our driver code. There is nothing in our driver code that has changed since CAT 3.7 to CAT 3.8 that could possibly cause this behaviour.  We believe that our drivers are not causing these alleged problems.

We do not currently believe these stories are valid. We have already confirmed that of the nearly 100 OEM customer programs have asked for and received this driver, we have received no reports on any such problem from the OEMs. We have also run comprehensive QA tests on the driver before releasing it and have had no cases of failed monitors.

Since we announced CATALYST 3.8 on October 8th, we have recorded hundreds of thousands of downloads, and thus far there have been absolutely no reports whatsoever to ATI's Customer Support department to report monitors failing.
Roy "Skuzzy" Neese
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Offline AKIron

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Cat 3.8 Rumor
« Reply #1 on: October 20, 2003, 05:13:47 PM »
I've been running them since they came out and have observed absolutely nothing unusual. Well, except that I can't get my second monitor working in AH2. ;)
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Offline bloom25

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Cat 3.8 Rumor
« Reply #2 on: October 20, 2003, 05:35:21 PM »
This I do know - my 9800 standard overheats at stock speeds with the Cat 3.8s in GTA: VC, Empire Earth, and AH 2 after about 30 minutes of gameplay.  It does not overheat with the Cat 3.7s.  The 3.8s also caused my monitor to flicker during the Windows 2k bootup process right before the taskbar pops up.

I find it hard to believe that the 3.8s are killing monitors left and right, but I do know that for me they were causing my 9800 to overheat.

Offline Skuzzy

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Cat 3.8 Rumor
« Reply #3 on: October 20, 2003, 05:51:37 PM »
The overheat is something odd.  My 9800Pro runs like it always has with the Cat 3.8's.  I really cannot discern any difference between them and the Cat 3.7's.
ATI is still looking into that one, by the way.

The two people that reported the montor thing on the day of the Cat 3.8's release cannot be located by ATI.  They created accounts on Rage3D that day and disappeared shortly thereafter.  Really bizarre.
Roy "Skuzzy" Neese
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Offline bloom25

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Cat 3.8 Rumor
« Reply #4 on: October 20, 2003, 07:36:34 PM »
Skuzzy, what do you figure this is the ultimate troll?

I do know that the issues I was having with the 3.8s were very real though.  Regardless, as you said, there isn't much difference between the 3.7s and 3.8s.  Since my card doesn't overheat with the 3.7s and does with the 3.8s, I'll stick with the 3.7s.

Offline Skuzzy

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Cat 3.8 Rumor
« Reply #5 on: October 20, 2003, 09:01:42 PM »
Well bloom, the Rage3D admins know where they came from, but they are not talking.  I figure it will all come out soon as to where these guys came from, so I am content to wait.
I really don't even care to speculate about this one.

On the heating;  The only thing that makes sense there is that the Overdrive portion of the driver is picking up something it was not expecting from the video card BIOS Rom, possibly.
I cannot begin to explain why one 9800Pro would heat up and another one wouldn't.  Logically, the only thing that could be different is the BIOS rom code or possibly the chip revision.
No one has nailed down the commonality of the products doing it or why others don't.
Roy "Skuzzy" Neese
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Offline Defiance

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Cat 3.8 Rumor
« Reply #6 on: October 20, 2003, 09:39:40 PM »
Hiya's,
To add to the confusion i lost AH totally with latest cats so dropped back   Weird ehh

btw: Only have AH on 98se partition but as a test i installed AH on win2k pro partition (2k/xp drivers of course) and still no AH so as i say back to 3.7

Best add i got cats from ati site not a 3rd party site

Offline straffo

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Cat 3.8 Rumor
« Reply #7 on: October 21, 2003, 03:01:20 AM »
They are reported cases of sterility after installing the cat 3.8



How is my rumour ?

Offline Skuzzy

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Cat 3.8 Rumor
« Reply #8 on: October 21, 2003, 07:37:07 AM »
Defiance, did you remove the Cat 3.7 drivers, before installing the Cat 3.8 drivers?
Roy "Skuzzy" Neese
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Offline airguard

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Cat 3.8 Rumor
« Reply #9 on: October 21, 2003, 07:37:42 AM »
Im sorry that I posted it in the first place, but was not thinking good enough.
Shoulda know better but It just scared me and I wanted to warn others, to stupid but done is done sorry !

Atleast it is good to hear that its a fake, I just dw the drivers and will try them later tonite.
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Offline streakeagle

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Cat 3.8 Rumor
« Reply #10 on: October 21, 2003, 08:11:09 AM »
To me, a rumor is an unfounded statement-- i.e. a 2nd or 3rd hand piece of information with no supporting evidence. Try reading the forms at Rage3D or DriverHeaven. I am not alone in having a 1st person experience and reporting it as objectively as possible.

For me this is no rumor... I am not claiming Cat 3.8 killed my monitor, but my display was showing very bad symptoms consistent with the reports of others at the Rage3D.com forums.

With Cat 3.8, after my computer was on for over an hour, game textures would get severely corrupted. Even when I didn't play any games, the monitor would lose signal and go black even though windows was up (complete with mouse clicks and error dings). If I used my keyboard to get into sleep mode and then come back, it usually restored the desktop, but after that it wouldn't play games correctly. If I shut down and restarted, I could get games to play normally for a few minutes. If I shut down for  a long time, I could start up and use the computer normally for up to an hour.

After restoring Cat 3.7, I ran my computer for 8 hours straight yesterday. NO ISSUES AT ALL! So far, I don't think there was any hardware damage. But, the symptoms I saw looked like the symptoms of an overclocked card overheating. I have never overclocked this card because I have been satisfied with its stability and performance at 275/275.

ATI says nothing they changed in the drivers could cause these problems, but their own PR bragged about how big an improvement these drivers would be. Unless I am confused, big improvements require big changes. It just so happens that one of those changes is an automatic overclocking feature for their new XT line. I cite this not to fuel speculation, just to refute their claim that no of the changes they made could possibly cause the problems people are experiencing.

Just because the majority of people don't have the problem doesn't mean it doesn't exist. As it stands now, even some people who previously posted they didn't have any problems are coming back with new posts about some kind of texture corruption or loss of monitor signal similar to what I have experienced.

People have informed ATI of their problems (myself included). If they want to continue to dodge the bullet by saying no one has called them so be it. I used the Catalyst feedback web form at their site rather than pay $1.25 per minute to call them, I am sure most others have done the same.

I am not here to fan flames. I am happy with my Radeon 8500. I certainly don't need a hundred other people telling me I am wrong for spreading rumors. I could have just reverted back to Cat 3.7 and never said anything to anyone. But I have encountered a problem which is very real. I believe the problem to be related to these drivers and feel it is my duty to warn others.

If you don't have any problems, fine. But please don't insult others that speak up because they  do have a problem.

[Edit]
Not every Ford Pinto that was hit in the rear blew up, but it did happen enough times to force a recall. More recently, Ford and Firestone assured people that there was nothing wrong with their tires, just the media blowing a few coincidences out of proportion. I guess since Ford and Firestone denied the problem, it was just a rumor blown out of proportion by the media.
« Last Edit: October 21, 2003, 08:15:16 AM by streakeagle »
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Offline JimBear

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Cat 3.8 Rumor
« Reply #11 on: October 21, 2003, 08:46:24 AM »
Interesting thread on this  subject

Offline AKIron

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Cat 3.8 Rumor
« Reply #12 on: October 21, 2003, 09:12:07 AM »
That was an interesting thread JimBear. I'm running a 9700 Pro and a 21" Dell Trinitron and have noticed nothing reported by others. No flashing through different modes, no texture corruption, no evidence of overheating.

Not saying it isn't happening to others and I am a bit concerned about it. If the 3.8 drivers hadn't solved a slow scrolling problem for me I'd be tempted to roll back to 3.7.

Seems to me that with the  problem reports being very specific ATI would be able to confirm them and release a fix ASAP.
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Offline Eagler

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my 2 cents
« Reply #13 on: October 21, 2003, 09:18:55 AM »
since I installed the Cat 3.8 my 19" trinitron has been going in & out of focus. It's crystal clear, then a horizontal blip line bops in for a sec, everything gets slightly fuzzy for about 2 to 3 secs then another blip and clear. Happens about every 20 to 30 seconds - almost can time it - when it is hapening.

I do not really think it was the driver, I think it is that I may have just worn out the monitor - about 3 years old now.  I didn't even tie the problem to the driver. Problem seems to happen less if I shut off my monitor for a while. It is still intermittent, not everytime I boot up.

If it continues & gets to the point of annoying me, I'll try slipping back to 3.7 drivers before I get a new monitor :)

dunno about temp on my 9800 pro - where/how do you check that?
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Offline Skuzzy

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Cat 3.8 Rumor
« Reply #14 on: October 21, 2003, 09:31:58 AM »
streak, you are confusing the monitor debacle/rumor with the heat related issue.  Two different things.

And the monitor *blowing up* is completely unfounded.  Please get a handle on what the problem is and stop trying to propagate this particular rumor.  It just creates paranoia.

Rage3D is a good source for a lot of things, but it being the only ATI fan site, it gets a lot of garbage as well.
Roy "Skuzzy" Neese
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