Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: DmdFiat on June 02, 2008, 11:45:00 AM

Title: What happened to HTC customer service?
Post by: DmdFiat on June 02, 2008, 11:45:00 AM
I sent a message to HTC requesting to put my account on "hold" ( or just same my handle )for 2 months so that when I get back I still have my handle reserved as..... they did before. The answer was something like " we have no way of doing that". So I replied asking what changed since in the past Joe-Anne did it for us. No reply.

1- Why can't they do it anymore?
2- Why are they ignoring a simple question? Don't I deserve a reply?
3-What happened to Joe-Anne?

OH I get it now...they want me to stay away for more than 2 months.....due to my big mouth :)
Title: Re: What happened to HTC customer service?
Post by: Hitman20 on June 02, 2008, 11:48:55 AM
This will not end well.... :noid
Title: Re: What happened to HTC customer service?
Post by: doleboy on June 02, 2008, 11:55:27 AM
I thought you just had to send an email requesting your old handle back after a break in subscription.
Title: Re: What happened to HTC customer service?
Post by: Lusche on June 02, 2008, 11:59:24 AM
I thought you just had to send an email requesting your old handle back after a break in subscription.

I once took a break and had no problems getting back my old handle that way.
Title: Re: What happened to HTC customer service?
Post by: Max on June 02, 2008, 12:03:42 PM
Ciao Fiat ~

I know you have a telephone. Give Carrie a call and I'm sure she can straighten things out.

Non lavare i vostri vestiti in pubblico.

il tuo amico

Massimo  :aok
Title: Re: What happened to HTC customer service?
Post by: Mustaine on June 02, 2008, 12:12:27 PM
3-What happened to Joe-Anne?

this one I can answer:

http://bbs.hitechcreations.com/smf/index.php/topic,147525.0.html

She was a great part of the HTC team IMHO, and a REALLY nice person too.



Carrie is great too, I have spoken to her a few times and always takes care of my issues.
Title: Re: What happened to HTC customer service?
Post by: BaldEagl on June 02, 2008, 12:38:56 PM
1- Why can't they do it anymore?

Getting a little personal aren't you?
Title: Re: What happened to HTC customer service?
Post by: Gianlupo on June 02, 2008, 12:59:17 PM
Ciao Fiat ~

I know you have a telephone. Give Carrie a call and I'm sure she can straighten things out.

Non lavare i tuoi vestiti in pubblico.

il tuo amico

Massimo  :aok

In english "your" is the right possessive for both the singular and plural 2nd person, but in Italian there are two different forms! ;)
Title: Re: What happened to HTC customer service?
Post by: DmdFiat on June 02, 2008, 01:19:03 PM
Se lavi i vestiti in pubblico magari trovi un paio di mutande nuove .... How did this turn into an italian calss ? :)

You guys are always so negative.
Title: Re: What happened to HTC customer service?
Post by: Donzo on June 02, 2008, 01:29:45 PM
You guys are always so negative.

Yes we are not.
Title: Re: What happened to HTC customer service?
Post by: kilz on June 02, 2008, 02:08:00 PM
Yes we are not.


no where not
Title: Re: What happened to HTC customer service?
Post by: Fulmar on June 02, 2008, 02:13:45 PM

no we're not
Title: Re: What happened to HTC customer service?
Post by: Yeager on June 02, 2008, 02:16:21 PM
Heres the secret:  keep sending $14.95 per month and your account will still be there when you return.
Title: Re: What happened to HTC customer service?
Post by: DmdFiat on June 02, 2008, 02:36:35 PM
Lol Fulmar :) Getting a little personal aren't u ? :)

Heres the secret:  keep sending $14.95 per month and your account will still be there when you return.

See I knew I'd get great answers posting here!
Title: Re: What happened to HTC customer service?
Post by: SD67 on June 03, 2008, 05:27:28 AM
Heres the secret:  keep sending $14.95 per month and your account will still be there when you return.
It worked for me when I took about 6 months off for computer related issues.
Title: Re: What happened to HTC customer service?
Post by: SWrokit on June 03, 2008, 09:46:52 AM
Same here.........worked quite well for me as recent as last Jan.  Seems as though you may have answered your own question with the last sentence of your beginning post.  :aok

(either that or they just don't like you  :cry{maybe both  :confused:})
Title: Re: What happened to HTC customer service?
Post by: DmdFiat on June 03, 2008, 11:08:27 AM
Well, this is actually making me reflect on the true side of the issues.
I'm working on opening a business and figured a few months away from the game would help. The truth is that I need all the time I have so realistically who knows when I'll really be able to play again. Some people say that things happen for a reason so not just because I have a big mouth that htc ignoring me but I'm actually receiving a great suggestion. Forget about playing and get the ball rolling with the business. So I'm deleting my account and focus on the real life. Thanks for you positiveness... LOL ..guys. :)
Keep up the good killings.
Ciao.
Title: Re: What happened to HTC customer service?
Post by: Xasthur on June 03, 2008, 11:13:23 AM
Heres the secret:  keep sending $14.95 per month and your account will still be there when you return.

One of my squadies just got back from an 18 month spell away from the game..... His subscription was paid the whole time.

Title: Re: What happened to HTC customer service?
Post by: Max on June 03, 2008, 12:13:07 PM
Buona fortuna Fiat. Hope it all works out for you

Ciao
Title: Re: What happened to HTC customer service?
Post by: Noir on June 04, 2008, 03:18:00 AM
One of my squadies just got back from an 18 month spell away from the game..... His subscription was paid the whole time.



Why would HTC add a new function, while the lack of that function gives them more money ?  :devil
Title: Re: What happened to HTC customer service?
Post by: Slash27 on June 04, 2008, 03:56:41 AM
Well, this is actually making me reflect on the true side of the issues.
I'm working on opening a business and figured a few months away from the game would help. The truth is that I need all the time I have so realistically who knows when I'll really be able to play again. Some people say that things happen for a reason so not just because I have a big mouth that htc ignoring me but I'm actually receiving a great suggestion. Forget about playing and get the ball rolling with the business. So I'm deleting my account and focus on the real life. Thanks for you positiveness... LOL ..guys. :)
Keep up the good killings.
Ciao.

Good luck Fiat :aok
Title: Re: What happened to HTC customer service?
Post by: hitech on June 04, 2008, 04:22:19 PM
We have never done what you request DmdFiat. If you come back and your handle is available, you can have it, if not sorry. We do not reserve handles and never have.

HiTech
Title: Re: What happened to HTC customer service?
Post by: Mustaine on June 04, 2008, 05:35:35 PM
Hey Dale, have you heard from JoAnn / Yankee lately? Is she doing well I hope?

Title: ROBERTO....COME PLAY!!!
Post by: NoBaddy on June 04, 2008, 05:41:55 PM
The subject line says it all.  :) :salute
Title: Re: What happened to HTC customer service?
Post by: Alky on June 04, 2008, 10:05:32 PM
We have never done what you request DmdFiat. If you come back and your handle is available, you can have it, if not sorry. We do not reserve handles and never have.

HiTech
Yup, I cancelled my account about a year ago and at that time asked if they could hold my handle for me, the answer was no, but if it's not taken when you come back, it's yours. I phoned to re-start my account, asked about the handle... no problem. :)
You takes your chances or pays your money  :aok
Title: Re: ROBERTO....COME PLAY!!!
Post by: Max on June 04, 2008, 10:08:29 PM
The subject line says it all.  :) :salute

It would seem that DmdFiat has never visited a Home Depot  :rofl