Aces High Bulletin Board
General Forums => The O' Club => Topic started by: klingan on June 27, 2008, 03:29:20 AM
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Here i am, a nice sunny Friday morning. Driving my car to the repairshop. I had the car in for some steering problems this Monday. I think they missed something.
I got 500feet from home when this happend.
(http://i40.servimg.com/u/f40/12/30/26/58/car110.jpg) (http://www.servimg.com/image_preview.php?i=21&u=12302658)
(http://i40.servimg.com/u/f40/12/30/26/58/car210.jpg) (http://www.servimg.com/image_preview.php?i=22&u=12302658)
(http://i40.servimg.com/u/f40/12/30/26/58/car310.jpg) (http://www.servimg.com/image_preview.php?i=23&u=12302658)
(http://i40.servimg.com/u/f40/12/30/26/58/car410.jpg) (http://www.servimg.com/image_preview.php?i=24&u=12302658)
I guess I'm not driving this car for a couple of days :cry
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Ouch! :O
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:huh That must be some allergic reaction to the body paint... Can't blame the car, IMO...
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:huh That must be some allergic reaction to the body paint... Can't blame the car, IMO...
What wrong with the body paint? Dont you like red?
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ouch dude, that sucks. Blame the repair shop and make them fix it for free :D
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ouch dude, that sucks. Blame the repair shop and make them fix it for free :D
Well that's what I'm aiming for :D
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Well that's what I'm aiming for :D
p.s. cool license plate :D
I'm gonna have to make mine "1pLUs44" :O
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That's NOT red dude.... :lol
If they had that on Monday to check out a steering problem and missed a ball joint that bad then you need to find a new shop.
I hope you documented it well, does that camera you used to take those photos timestamp the images? If it's a digital, keep the the images on the card they are recorded on, this way if there is any argument you can produce bona-fide unmolested evidence.
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bona-fide unmolested evidence.
I swear to god officer, that film was rubbin up on me! :uhoh
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Trust me its red :P
(http://i40.servimg.com/u/f40/12/30/26/58/klinga11.jpg) (http://www.servimg.com/image_preview.php?i=25&u=12302658)
Not the best picture but still.
And i took the pictures with my mobile camera, ill check if it timestamps.
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As a former repair shop manager don't always assume it was the shop's fault, especially since the repair work was done last Monday. If the defective repair was going to rear it's ugly head it would do it almost immediately, not 4 days later. You should act like that and not just "Ever since you...". Also, it looks like the ball joint on the lower control arm separated. What kind of steering repair did they do? Good luck, I hope they fix it for you. And the car does look pink in those photos...not that there's anything wrong with that, hehe.
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I'm thinking the repair was probably OK, but for some reason they neglected to check out the rest of the front end while they were there. When we bring a car in for any front end work we check the whole thing out, ball joints, rack ends, tie rod ends, bushes, shocks and anything else we can see. I'm slowly getting the tyre fitters to take more notice when they have the cars on the hoists too. I'd rather they call myself or Baz over to take a closer look at something than have a customer drive out of the shop with a potential problem under their car.
We had a guy bring a car into us last week for a wheel alignment that he'd bought only 2 months ago. He'd had an alignment done at another shop and he brought it in to us because he said "It's just not driving right" They'd missed one very bad lower ball joint, one rack end was ready to fall out, the rear discs were at 4mm thickness (0.15") and the rear callipers were shot as a result and the front brake pads were incorrectly fitted so the top of the pad overlapped the edge of the disc. Needless to say he wasn't happy, he was even less happy with the conduct of the last shop the car was sent to. I wouldn't want to be the guy who sold him the car either. Once we'd showed him what the issues were and explained the need for him to have them fixed immediately he was good with it.
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LMAO SD, oh the horror stories we could trade on the automotive repair field. I had an Indian woman bring in her W124 chassis due to "brake noise". IIRC it had around 80k on the odometer. We put it on the lift and found out the rear brake pads had never been replaced for whatever reason. There were 2 oblong holes in the rotors from the caliper brake pad extenders wearing the metal off of rotors. I've seen worn rotors but had NEVER seen rotors with holes worn in them. I took her out there to show her what the problem was and told her the repair costs with pads & rotors and pads, rotors, & calipers if neccessary. "Oh my goodness gracious! Too expensive!!" she replied and drove the car out without repairing it. That was pretty amazing.
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As a former repair shop manager don't always assume it was the shop's fault, especially since the repair work was done last Monday. If the defective repair was going to rear it's ugly head it would do it almost immediately, not 4 days later. You should act like that and not just "Ever since you...". Also, it looks like the ball joint on the lower control arm separated. What kind of steering repair did they do? Good luck, I hope they fix it for you. And the car does look pink in those photos...not that there's anything wrong with that, hehe.
The thing is that every year we have to check our cars at "The Swedish Motor Vehicle Inspection Co."
They found no faults when checking the car. But i felt the steering was a bit odd so i took it to the repair shop.
They disassembled the all those "things" (not very good at part names in English)but didn't find Anything wrong either. All they could think of was if the powersteering didn't work properly. Just to be safe i bought a new powersteering pump. The pump arrived yesterday and this happend on my way to the repair shop.
At this point I'm not "blaming" anyone. I'm just happy it happened when going 8mph and not on the freeway.
And yes i agree the car look pink in those pictures :o
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I'd be interested in seeing the Inv from the repair, anyone who has run an auto service center can tell you this is what makes for a bad day, you know any conversation that starts with "ever since you people" is not going to be plesant. but I don't see any new parts in the pic's, so I wonder what work was done.
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That's a great attitude to have klingan, they should be able to work with you to solve the problem and make everyone happy. And, yes, be glad it was at 8 mph and not highway speeds. This is another reason why I don't like front-wheel drive cars! ;)
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I'd probably not say the "Ever since" line, but I'd certainly be asking how a ball joint in such poor condition could be missed. :t
A ball joint like this could also have contributed to your steering issues ;)
Come to think of it, how long ago was the safety inspection done?
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I'd be interested in seeing the Inv from the repair, anyone who has run an auto service center can tell you this is what makes for a bad day, you know any conversation that starts with "ever since you people" is not going to be plesant. but I don't see any new parts in the pic's, so I wonder what work was done.
That's just it. They didn't do any repairs because they couldn't find anything wrong (except maybe that powersteering pump).
I have no hard feeling against them. What would the point of that be? But i think i will stay out of this and let them talk to the insurance company.
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Good call...
I think I'd rather talk to an irate customer than an insurance company :lol
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Naw, not me. I never had a problem with an insurance company. An irrate customer though, those were bad days. I'd have the estimate done for the insurance company, they'd look it over, and then leave a check with me to cover repairs. Irrate customers though...sometimes had to do some drastic damage control on those. Even had to call the cops once.
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I've not had to deal with one directly, but I've been witness to the fallout from an insurance rep visit over a job gone wrong, it wasn't pretty.
Mind you, these people were the original dodgy brothers, I worked for them for a month and after seeing how they did things I decided I didn't wish to be associated with them at all.
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Well, I can certainly understand that. All of the ins. reps I worked with were highly professional and were only interested in getting the customer's satisfaction at 100 percent.
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Hopefully it is nothing too expensive but it is still probably more than i can pay anyway :furious
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Let's just hope the CV joints are ok.
Good luck, klingan!
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Let's just hope the CV joints are ok.
ummmm Picture #3 does not bode well in that department :(
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Yup, that's why I said it.
Again, why I hate FWD cars...
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Let's just hope the CV joints are ok.
Good luck, klingan!
TY I am going to need all the luck i can have :pray
But at least it is Friday and i got Ice cold beers waiting for me when i get home from work :rock
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looked like the balljoint broke. whatever they were doing, they should've spotted that.
glad you're ok though
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As a former repair shop manager don't always assume it was the shop's fault, especially since the repair work was done last Monday. If the defective repair was going to rear it's ugly head it would do it almost immediately, not 4 days later. You should act like that and not just "Ever since you...". Also, it looks like the ball joint on the lower control arm separated. What kind of steering repair did they do? Good luck, I hope they fix it for you. And the car does look pink in those photos...not that there's anything wrong with that, hehe.
i think what he's getting at is that this problem should've been seen. he said they did front end work.
i've been working on cars for 25 years now. managed one for 5. own my own now. whenever a car comes up off the ground for ANYTHING i check the front end. it's insane to not do this. it takes 2 minutes max, and that balljoint would've been spotted.
as much as i hate to say it, there realy is/was no excuse for that. if one of my mechanics missed that, chances are he's be standing in the unemployment line right now.
<<S>>
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Let's just hope the CV joints are ok.
Good luck, klingan!
mostr likely not......
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Well i get the verdict later today. Sigh.
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That'll buff right out.
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You are very lucky that it happened at a low speed! Do you have a vehicle inspection system in your state? That kind of wear might have taken years to develop in that car. I can't remember ever seeing a loose lower ball joint in a Galant.
The only way to detect that problem is to raise the wheel from the wishbone so that the spring pressure isn't affecting the ball joint. Of course your mechanic wouldn't know that...
Well that's what I'm aiming for :D
Your repair shop didn't break anything. The joint was so worn that the ball popped out. They should have detected it though, if they carried out a service inspection on your car, not just an oil change or something(even then unlikely).
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delete please
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You are very lucky that it happened at a low speed! Do you have a vehicle inspection system in your state?
He's in the state of Sweden :D
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Somehow I assume that anyone who starts a car thread is from the US. :lol
I find it amazing that it happened in Sweden as they have a very professional mandatory yearly inspections on all cars.
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...
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That'll buff right out.
LOL. Post of the thread right here!
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Somehow I assume that anyone who starts a car thread is from the US. :lol
I find it amazing that it happened in Sweden as they have a very professional mandatory yearly inspections on all cars.
i find it amazing that happened anywhere. the car was off the ground. they had itr for front end work. how in the world could they miss something like that? i know these cars. that would've been fairly obvious.
anyway..all that matters is he didn't get killed or kill anyone......
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:huh That must be some allergic reaction to the body paint... Can't blame the car, IMO...
:rofl :rofl :rofl
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this is why I work on my own stuff.I don't even go to the muffler shop anymore.
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Do you have a vehicle inspection system in your state?
Was inspected June 2nd.
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Looks like you had sme trouble with tribbles.
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So what was the verdict, klingan?
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Well they changed the lower ball point and where checking for more faults when they had to go home for the weekend. But they said it looked expensive :(. Not that I'm surprised :confused:
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Looks like you had some trouble with tribbles.
:rofl :rofl At least with Gremlins. Say any of those guys at the shop named Stripe or Mugwai?
Woooooohooooo oooooo oooo. That's my best Star Trek theme imitation.
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I can tell you for mg1942, it's that superior Japanese engineering that came through here. It's bulletproof!
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I can tell you for mg1942, it's that superior Japanese engineering that came through here. It's bulletproof!
i hate to say this, and never thught i would say anything like this, but the japanese cars are far superior to american cars.
i don't see too many american cars topping 150k anymore, and still being in decent shape. i have in my parking lot right now a 93 lexus with 301k on it. i get hondas on a regular basis with over 150k. none of them show it. have a customer that has 3 camrys..all early 90's, and all over 300k now. i've had a lot more than that.
now that being said, i still won't give up my american V8's. i have a dakota with 113k on it, a 3.8L taurus with 135k. my fairmont has a mustang gt drivetrain in it(complete fro an 89 including fuel inj.), but thatr drivetrain only has 79k on it.
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My AU Fairmont has 275K on it and it's still ticking over like it was new :rock
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My AU Fairmont has 275K on it and it's still ticking over like it was new :rock
ya know..i forgot that you guys still have them there.........
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i hate to say this, and never thught i would say anything like this, but the japanese cars are far superior to american cars.
i don't see too many american cars topping 150k anymore, and still being in decent shape. i have in my parking lot right now a 93 lexus with 301k on it. i get hondas on a regular basis with over 150k. none of them show it. have a customer that has 3 camrys..all early 90's, and all over 300k now. i've had a lot more than that.
now that being said, i still won't give up my american V8's. i have a dakota with 113k on it, a 3.8L taurus with 135k. my fairmont has a mustang gt drivetrain in it(complete fro an 89 including fuel inj.), but thatr drivetrain only has 79k on it.
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My experience has been the opposite. In fact, I know quite a few Camaro owners of the same generation as mine that have well over 100k and their cars look great and still get down the road just fine. It's not the make of the car that's the key, it's the owner. Any garage owner or manager would see that. And I used to manage a Mercedes repair shop. Saw plenty of those get driven into the ground by less then responsible owners.
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My experience has been the opposite. In fact, I know quite a few Camaro owners of the same generation as mine that have well over 100k and their cars look great and still get down the road just fine. It's not the make of the car that's the key, it's the owner. Any garage owner or manager would see that. And I used to manage a Mercedes repair shop. Saw plenty of those get driven into the ground by less then responsible owners.
oo/..i do see that........but then on the other hand i have a 99 camaro in the bay right now...beautiful car. 109k. rod knock too.
it does have a lot to do with the owner in most cases. but i've seen high mileage civics and accords that i just KNOW were abused, and poorly maintained. yet they run like champs. i see mustangs, and camaros abused the same and not take it. i see the "W" body gm's with problems like the rear brake calipers, or the rear spring bushings much earlier than they should be.
believe me, i dont want to talk up the imports. i just say what i see.
like i said before, i will not give up my american cars. but if i were married and buing a car for my wife.....she'd have an accord, or a camry i think. they seem to be two of the most relaible cars on the road in my experience. if i were going to buy anything luxury, i think i'd go with a bmw, as i don't like the ride or handling of the lincolns or caddys.
for daily driving though.....my taurus, for mileage, my geo(which is really a toyota corolla...35mpg on the highway, but really ugly) and for work, my 97 dakota. hot rod 78 ford fairmont(12.20's @117mph street legal and 22mpg or so avg.)
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With a car that purdy you shoud have a carpeted garage to keep it in.
:D
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i hate to say this, and never thught i would say anything like this, but the japanese cars are far superior to american cars.
i don't see too many american cars topping 150k anymore, and still being in decent shape. i have in my parking lot right now a 93 lexus with 301k on it. i get hondas on a regular basis with over 150k. none of them show it. have a customer that has 3 camrys..all early 90's, and all over 300k now. i've had a lot more than that.
now that being said, i still won't give up my american V8's. i have a dakota with 113k on it, a 3.8L taurus with 135k. my fairmont has a mustang gt drivetrain in it(complete fro an 89 including fuel inj.), but thatr drivetrain only has 79k on it.
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I agree with you. My dad's Toyota 4 Runner is an excellent car. he's had a few problems with the steering column, but other that that, nothing major except for routine matinence, like oil changes. I hope that that car lasts long enough so that I can drive it.
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With a car that purdy you shoud have a carpeted garage to keep it in.
:D
as purdy as the fairmont? nah. i bought it because when my mustang got totaled, i wanted somethjing different. in this case, i got smething different AND ugly :rofl on the street though, it's fun watching ounger drivers try to figure out what the hell it is :rofl
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Bring it over to the house with the parts, new ball joints, both upper and lower (why go halfway) and new/reconditioned cv drive axle. You buy the parts and beer, and i can have you up and running in 6 hours. :D
I'd recommend doing the ball joints (upper and lower) on both sides at the same time that way you know they are all good.
The cv joint replacement is going to cost you a small chunk of cash though. :cry
To bad i live in Illinois or you could come on over, i love working on my own vehicles. I'm always tinkering with something.
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Bring it over to the house with the parts, new ball joints, both upper and lower (why go halfway) and new/reconditioned cv drive axle. You buy the parts and beer, and i can have you up and running in 6 hours. :D
I'd recommend doing the ball joints (upper and lower) on both sides at the same time that way you know they are all good.
The cv joint replacement is going to cost you a small chunk of cash though. :cry
To bad i live in Illinois or you could come on over, i love working on my own vehicles. I'm always tinkering with something.
that cart doesn't have upper balljoints. it's a macphearson strut. the cv joint isn't that expensive. you can buy an entire reman axle for less than $150. the control arm..which is how you do these particular balljoints......should set ya back around $100 or $200. after that, it's just time, and having the right tools.
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Didn't pay much attention to the model. Of course it's a foreign car to me so that blows the prices up. I had a Toyota 4x4 and seemed like every time i had to buy a part it was $100 bucks or more. I have a Chevy 4x4 now and it's much more reasonable price wise.
Still miss my Toyota though. :( Thing would go over, through, or around dang near anything in the woods. Only time i ever got it stuck and had to dig it out was driving home from work during a wicked snow storm and hit a 6 ft snow drift that went about 20 yards up the road and from side to side. :O Took me almost 3 hours to dig out snow from under the truck so i could back out of it.
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Holy Schneikies, Kling---that could have been fatal at high speeds.
Maybe it would be worth the gas money to have it checked at "The Norwegian Motor Vehicle Inspection Co"
BTW: LOVE the vanity licence plate!
YOU are THE man!
ROX
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:rofl :rofl At least with Gremlins. Say any of those guys at the shop named Stripe or Mugwai?
Woooooohooooo oooooo oooo. That's my best Star Trek theme imitation.
Im just wondering how many. if anyone got the connection in the joke.
Course one would have to be familiour with that episode.
Im sure true trekkies picked up on what I ment right away LOL
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Im just wondering how many. if anyone got the connection in the joke.
Course one would have to be familiour with that episode.
Im sure true trekkies picked up on what I ment right away LOL
the first thing i thought of was bugs bunny. i think the gremlin was the only character to outwit bugs.
then i thought of the car as there's someone around my way driving a gremlin x.
then i thought about the movie......
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Well i just got the car back and went to the "The Swedish Motor Vehicle Inspection Co." to have it rechecked. I showed them the broken parts and they agreed they should have spotted this problem. I am going to have to pay for the parts that had to be replaced ( i mean it was still in a bad shape), but they will cover the expenses with realigning my front left fender. They also wanted the broken part for "education" purposes. :D
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bloody hell Klingan that looked bad.
Now all you need in that pink pimp mobile (when it isnt broken down) is rumbleb and youll get all the chicks you ever dreamed about. You 2 should meet up. :lol
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bloody hell Klingan that looked bad.
Now all you need in that pink pimp mobile (when it isnt broken down) is rumbleb and youll get all the chicks you ever dreamed about. You 2 should meet up. :lol
¨
:rofl :rofl :aok
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Well i just got the car back and went to the "The Swedish Motor Vehicle Inspection Co." to have it rechecked. I showed them the broken parts and they agreed they should have spotted this problem. I am going to have to pay for the parts that had to be replaced ( i mean it was still in a bad shape), but they will cover the expenses with realigning my front left fender. They also wanted the broken part for "education" purposes. :D
:huh Well just my 2 cents worth but you shouldn't have to pay for anything IMO. Had they caught and fixed that when you first took it in, no other parts would have been needed. I think they blew it and should be held fully liable.
Here's a thought, pay for the parts, then give them a bill for pain and suffering, mental hardship, and loss of transportation. I bet they'll agree to cover the whole thing real quick. ;)
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Lol, well i didn't think ill have to pay for more then 1 part. I'm not sure but i don't think the auto repairshop will send me any bills for the work done. But i guess time will tell :uhoh
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Sounds like you need a lawyer. Sue the bastages if they dont fix everything including paint!
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Sounds like you need a lawyer. Sue the bastages if they dont fix everything including paint!
and THERIN lies one of the major problems in this country. :furious
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There is not a lawyer in this country that would care about this. We don't do it that way here.
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There is not a lawyer in this country that would care about this. We don't do it that way here.
you're lucky. they're destroyng this country with crazy suits like that.
it sounds like you're doint it the right way. it sounds like they're going to take care of ya too.
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:huh Well just my 2 cents worth but you shouldn't have to pay for anything IMO. Had they caught and fixed that when you first took it in, no other parts would have been needed. I think they blew it and should be held fully liable.
Here's a thought, pay for the parts, then give them a bill for pain and suffering, mental hardship, and loss of transportation. I bet they'll agree to cover the whole thing real quick. ;)
I don't think they are liable for anything. They did make a dreadful error but still they aren't legally liable. I would accept their offering and pay $30 or so for the part.