Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: gravy1 on August 11, 2009, 07:45:14 PM

Title: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: gravy1 on August 11, 2009, 07:45:14 PM
System Information
------------------
Time of this report: 8/11/2009, 19:18:55
       Machine name: JOSHUA-3FD55B45
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
       System Model: A7N8X-E
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) XP 3200+,  MMX,  3DNow, ~2.2GHz
             Memory: 1024MB RAM
          Page File: 377MB used, 2086MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 6600 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 6600 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_00F1&SUBSYS_21191682&REV_A2
   Display Memory: 128.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.9038 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 7/14/2009 13:54:00, 5842816 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 7/14/2009 13:54:00, 7741664 bytes
Device Identifier: {D7B71E3E-43B1-11CF-7C56-120103C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x00F1
        SubSys ID: 0x21191682
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: NVIDIA(R) nForce(TM) Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: NFORCE_VAD
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: nvapu.sys
         Driver Version: 6.14.0442.0030 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/25/2004 15:58:04, 396032 bytes
            Other Files:
        Driver Provider: NVIDIA Corporation
         HW Accel Level: Standard
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 200, 100000
Static/Strm HW Mix Bufs: 256, 254
 Static/Strm HW 3D Bufs: 64, 64
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: NVIDIA(R) nForce(TM) Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: nvapu.sys
         Driver Version: 6.14.0442.0030 (English)
      Driver Attributes: Final Retail
          Date and Size: 5/25/2004 15:58:04, 396032 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: Enabled
           Ports: NVIDIA(R) Kernel Synthesizer, Hardware (Kernel Mode), Output, DLS, Internal, Default Port
                  MPU-401, Hardware (Kernel Mode), Input, No DLS, External
                  MPU-401, Hardware (Kernel Mode), Output, No DLS, External
                  NVIDIA(R) nForce(TM) Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  NVIDIA(R) DLS Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
                  Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
        Registry: OK
     Test Result: Not run


i up dated my video card last night and my internet explorer and now can barely play the game my frame rate was 59 with the update and now it was at 6 so i just dont know if u have suggestions let me know please and thanks alot
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: gravy1 on August 11, 2009, 07:50:33 PM
i had a message that everytime i opened my internet it showed i had a error on the page so i updated thinking it would fix it cause it said it was my vid card messing so i updated my vid card also and internet still messing up and the game lost all my frame rate so im lost any help is good hep thanks

Gravy1
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: gravy1 on August 11, 2009, 09:34:19 PM
just tried to get into the game and after i got the new map downloaded my frame rate was at 0 and couldnt do anything and was stuck waited for 5 mins and no change in frame rate couldnt even move the mouse Alt f4 wouldnt even shut down the game of alt ctrl delete so ended up just shutting off my computer  :frown:
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Motherland on August 11, 2009, 10:55:51 PM
NVIDIA 6600GT is an 'update'? What did you have before?
The 6600 is the middle-ish range card of the 5 year old GeForce 6 series.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: oceans11 on August 12, 2009, 06:48:27 AM
I had similar issues .
I fixed it simply by
Downloading the newest drivers and saving them to my desktop
I deleted the Video card under device manager
I rebooted and then did a fresh install with the drivers
my problem has gone away completley
It seems the update of aces can corrupt the vid drivers and even an update does solve it.

Good luck
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Skuzzy on August 12, 2009, 10:40:36 AM
Aces High cannot corrupt a video driver.  There is absolutely no way for the game to do so.  The game does not touch anything outside its local installation folder.  We also only make one registry entry.  As far as installs go, this game is about as benign as it gets.

I just installed the 190.38 drivers on my 7600GT card.  No problem.  If you do not remove the old drivers before installing new ones, then that could cause all manner of problems.  I also installed the 190.38 drivers on HiTech's computer (9800GTX) and it seems fine as well.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Denholm on August 12, 2009, 01:12:31 PM
i had a message that everytime i opened my internet it showed i had a error on the page so i updated thinking it would fix it cause it said it was my vid card messing...
If I'm understanding you correctly, an error message suggested that the problem was related to your video card? Did the error appear while opening Internet Explorer, Firefox, or any other web-browser?
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Scratchman on August 12, 2009, 01:41:53 PM
Gravy, Skuzzy has hit the nail on the head. You will need to roll back your video driver, uninstall it and install the latest nVidia driver set. Latest drivers for nVidia have been working well for many others. This should fix your problem. If it doesn't, then you may need to use your last driver instead. Hope this helps.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: oceans11 on August 12, 2009, 05:52:51 PM
See Rule #4
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Denholm on August 12, 2009, 06:04:31 PM
I'm pretty sure the guy who put together the installer would know what it does...
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: gravy1 on August 12, 2009, 07:43:24 PM
ihave always had the 6600 vid card and i will try to figure out how to delete it and reinstall the newest udate for the card and hopefully that helps i didnt know i had to delete old drivers b4 i updated thanks for the info

gravy
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: gravy1 on August 12, 2009, 08:05:33 PM
to late i already updated the other day and says its updated and doesnt need to be updated thinking i got to delete it and start over but not sure how to delete it and reinstall it
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: gravy1 on August 12, 2009, 08:17:25 PM
facebook is about the only website thats says it has errors on the page and wants to shut down all the time no other websites i go to do that so its kinda messed up
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Denholm on August 12, 2009, 09:40:24 PM
Go to Start>(Settings>)Control Panel. Now go to Add/Remove Programs. Find the entry for NVIDIA Video Driver (or something similar) and remove it. Afterward download the latest drivers for your video card and install them. See if that resolves the issue.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: zmeg on August 12, 2009, 10:05:31 PM

   Try the 66.93 driver, it was the only one that worked well on my old 6800gt. don't worry about uninstalling anything, just download and install.


        http://http://www.nvidia.com/object/winxp_2k_66.93.html
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Denholm on August 12, 2009, 10:10:03 PM
I'm not trying to step on anyone's toes. Installing a driver (whether older or newer) over a currently active set of drivers is never a smart idea. Something, somewhere, at some point gets messed up. I'd rather be safe by removing the active drivers then installing the new drivers. In my opinion, it avoids a lot of headaches.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: zmeg on August 12, 2009, 10:17:17 PM


  The only time you ever need to uninstall an nvidia driver is if you replace it with an ATI driver.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: gyrene81 on August 12, 2009, 10:31:27 PM

  The only time you ever need to uninstall an nvidia driver is if you replace it with an ATI driver.
Not exactly. The Nvidia control panel doesn't always have to be uninstalled but the drivers don't always upgrade properly. It has always been recommended (for good reason) to uninstall the old drivers...reboot...use a registry cleaner or driver cleaner...then install new drivers. It has to do with the way the Windows installer system works...buggy like everything else in Windows.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Eagleclaw on August 12, 2009, 11:20:27 PM
Well Skuzzy I do mean to bust your bubble
I installed the update to Aces high Prior to that I had no problems
After the update the frame rate was pathetic
My CPU was pegged at 100 percent constantly
I went and looke dinto the Nvidia driver output log that I created an dfoun dthat the Aces high update did indeed make
a registry change into my computer.

There are any number of viruses or programs that can do this to a computer, don't think that just because you installed ACES HIGH that you didn't get hit by a popper virus or auto-site download virus. It is also possible that a different folder was chosen for the program to be put into other than the default. I would suggest finding the programs you know aren't supposed to be on your computer and wiping them out, run anti-virus scans, and as always after deleting items, defrag.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Skuzzy on August 13, 2009, 09:28:23 AM
oceans11, I know a bit more about our installer than you do.

I ripped out your post as your deduction about your problems are so far off base all it serves to do is to confuse and panic people.

There is nothing in our installer than gets near the video driver.  There is only one registry entry made, and it points to where the game is installed.  If you do not want to accept that fact, and look for where the real problem might lie, that is your choice.  However, anymore nonsense about how our installer will corrupt a video driver will be yanked from the board as that opinion has no basis in reality.

The reality being, I know exactly how our installer works.  I am not guessing and you are.  You want something more plausible? 

People who have profiles or who have forced various things off and on in the driver control panel are more likely to have problems with the new version, than those who used the defaults from the base video driver installation.  Has nothing to do with the installation of the game.  It has to do with how the game works versus the old version of the game.

DirectX also registers every application that uses it.

By the way, when the game runs, the CPU usage is supposed to be 100%.  Microsoft designed DirectX to do exactly that.  If the CPU usage is not at 100%, then you have something wrong.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Skuzzy on August 13, 2009, 09:29:48 AM
   Try the 66.93 driver, it was the only one that worked well on my old 6800gt. don't worry about uninstalling anything, just download and install.


        http://http://www.nvidia.com/object/winxp_2k_66.93.html


  The only time you ever need to uninstall an nvidia driver is if you replace it with an ATI driver.


This is very bad advice.  You can get lucky and not have any immediate issues, but you are taking a huge risk.  NVidia's installer does not cleanup old installations.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Eagleclaw on August 13, 2009, 06:32:34 PM
Skuzzy is correct, any number of things can cause any number of problems for the game you just have to fix or tweak to get it how you want it, 100 percent cpu is supposed to happen. Look at a few other posts and threads and you'll find that somewhere is the same problem you have and somewhere there is an answer to it, please do not try to diss HTC or the program, they know what they are doing and so do the people on the forum, listen to the posters and if you get a few +1s or agreements it is probably a safe bet.
Title: Re: Gravys dxdiag ???? help i updated vid card and now its not good
Post by: Hamltnblue on August 14, 2009, 03:30:25 PM
Whenever loading new Nvidia drivers you should run one of a couple of programs.
One is drivercleaner
The other is this one
http://downloads.guru3d.com/Guru3D---Driver-Sweeper-(Setup)_d1655.html