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General Forums => Hardware and Software => Topic started by: Reschke on August 22, 2009, 11:20:00 PM

Title: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 22, 2009, 11:20:00 PM
First off this is my first SATA only rig that I have put together. I spent what I thought was quite a bit of time reading, reading and asking questions but never asked about this possibility that has apparently turned into a reality for me and is now a problem.

First problem with new system that needs to be answered to help me once the next problem is fixed:
Everything works now that I have the cable issue figured out. BUT when I get into the Windows 7 installation screen I get an error that the CD/DVD drivers aren't there. BUT Windows loaded fine to get to that point it just will not proceed. Any ideas? DVD Drive in question is an LG GH22 DVD Burner, model number: GH22LS40 I may have to update the firmware by loading the drive into my existing computer and then remount it in the new one but if anyone can help that is the second step at the moment.

BIGGEST PROBLEM....Bootmgr missing when I try to get the Win7 disk to load now. The above problem is one that I am going to have to put on the back burner now. I have to figure out how to make this one work now. The drive that I have is a Seagate - 1TB Model: ST310005N1A1AS-RK. How this happened goes to the problem above. I was unable to find a driver anywhere (shouldn't need one right?) for the DVD drive. Well when I went all the way out of the installation screens I rebooted the computer and got a screen that said I had put in a new CPU....(WTF?!?! OVER!) Where did that come from? So I cheched and rechecked the seating of the HSF mount on the mother board and there was zero movement on that big arse CoolerMaster V8. Anyway I move into the BIOS and re-establish the settings like the computer forced me to do since I had put in a new CPU or so it said. Then I reboot and get all the way through and the last line AFTER posting good says..."Bootmgr is missing" Ctrl-Alt-Del to restart...I do that and I get it again, and again and again, etc... So like a good boy I go bang my head on the wall and say it AGAIN only this time out loud...WTF OVER!

So here I sit with my old system sitting where the new one was supposed to be humming along tonight wondering what the heck can I do to fix this problem. Anyone that can help me I would greatly appreciate it.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: gyrene81 on August 22, 2009, 11:26:52 PM
Hmmm...you know what you're describing sounds suspiciously like the SATA chipset on your mobo isn't loading properly during the install. Would you happen to know if that board is fully supported by Windows 7? It's still in beta technically so it's possible that the newest mobos aren't included in the built in driver list...check to see if there is a Windows7 SATA driver somewhere for that board.

Otherwise go into the bios and see if there is a way of putting the drives into "legacy mode"...of course that doesn't give you full SATA capbilities but it will get that system up and running.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 22, 2009, 11:40:28 PM
I didn't try the legacy mode that is in my BIOS for the SATA parts. I will try that in the morning...or tomorrow after I have prayed to the Good Lord for guidance and drank my holy whiskey....ummm holy water.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: MrRiplEy[H] on August 23, 2009, 12:58:33 PM
I didn't try the legacy mode that is in my BIOS for the SATA parts. I will try that in the morning...or tomorrow after I have prayed to the Good Lord for guidance and drank my holy whiskey....ummm holy water.

You shouldn't be facing any problems with SATA and win7. The only possible problems that come to mind are:

a) wrong bios settings, meaning your dvd drive is not the boot drive
b) faulty hardware, meaning your dvd-rom or dvd-rom drive is broken
c) ancient el-cheapo motherboard - you didn't upgrade an old motherboard or buy a discount 1997 model did you? Oh lordy.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: gyrene81 on August 23, 2009, 01:12:59 PM
You shouldn't be facing any problems with SATA and win7. The only possible problems that come to mind are:
It's not just the fact that it's SATA, it's EVGA X58 SLI LE i7 920 that may require drivers similar to the "raid drivers" needed by WinXP at install time. No problems at all recognizing SATA chipsets from as far back as 2005 that I have seen...but what about the stuff that has been released with the newest generation of cpu's?
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 23, 2009, 03:10:27 PM
OK Here is the breakdown on the system that I am trying to get this working on.

EVGA 896-P3-1257-AR GeForce GTX 260 Core 216 Superclocked Edition 896MB 448-bit GDDR3 PCI Express 2.0 x16 HDCP Ready SLI
Intel Core i7 920 Nehalem 2.66GHz LGA 1366 130W Quad-Core Processor Model BX80601920
Windows 7 RC
Thermaltake V9 Black Edition
EVGA 141-BL-E757-TR LGA 1366 Intel X58 ATX X58 SLI LE Intel Motherboard
COOLER MASTER V8 RR-UV8-XBU1-GP 120mm Rifle CPU Cooler
OCZ Gold 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Low Voltage Desktop Memory Model OCZ3G1600LV6GK
Seagate - 1TB Model: ST310005N1A1AS-RK
LG GH22 DVD Burner
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: TilDeath on August 23, 2009, 10:25:40 PM
GO to EVGA's website and upgrade your BIOS.  Here is a link for a  bootable DVD.  This is the whole problem nothing else. http://www.evga.com/support/drivers/default.asp?switch=2 (http://www.evga.com/support/drivers/default.asp?switch=2).  For some reason the x58s stall on install if the BIOS is a certain one.  This corrects that problem.  Get the First listing, E758_SZ2F.iso  You will need a DVD/CD burning utility that accepts iso files.  Burn the DVD, place in the system you have the board in, make sure your DVD is your first boot device.  Follow the on screen prompts.  After the BIOS is flashed remove the DVD and start with your Win 7 install.  Should not have this problem again.

This is peculiar to this board only.  Has nothing to do with Win 7 or Vista.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: MrRiplEy[H] on August 24, 2009, 12:18:37 AM
GO to EVGA's website and upgrade your BIOS.  Here is a link for a  bootable DVD.  This is the whole problem nothing else. http://www.evga.com/support/drivers/default.asp?switch=2 (http://www.evga.com/support/drivers/default.asp?switch=2).  For some reason the x58s stall on install if the BIOS is a certain one.  This corrects that problem.  Get the First listing, E758_SZ2F.iso  You will need a DVD/CD burning utility that accepts iso files.  Burn the DVD, place in the system you have the board in, make sure your DVD is your first boot device.  Follow the on screen prompts.  After the BIOS is flashed remove the DVD and start with your Win 7 install.  Should not have this problem again.

This is peculiar to this board only.  Has nothing to do with Win 7 or Vista.

Actually if this is a new board it's faulty and the manufacturer is responsible for this fix.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 24, 2009, 07:42:24 AM
Thanks TD I knew there was a BIOS update for the X58's but after spending HOURS and HOURS looking all over the EVGA site and everywhere else I could not find anything. Hopefully this system will be up and running today.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Ghastly on August 24, 2009, 08:14:55 AM
Resche, I suspect that your DVD drive is probably defective, based upon the fact that it wouldn't boot at all from the DVD when you had a fan powered from the same power cable.   

A fan should not have impacted the operation of the DVD at all.  Even a fan that won't spin up shouldn't draw more than an amp at max  - and a running fan about 250 mA (at max!)

<S>
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 24, 2009, 09:29:56 AM
It might be defective Ghastly but I have to give this other a try first since I need to get this sucker running today while the wife ack is away. Her rule is as long as she doesn't see it; she won't hold it against me...meaning she will put $xxx.xx+$xx.xx+$xxx.xx+$xxx.xx+$xx.xx+$xxx.xx=$x,xxx.xx together and then she gets to go spend that in clothes, shoes or some other frivolous item. The bank account just doesn't allow for those items being purchased all the time though...hehehe!

On another note...in hitting that link TD I get to a page that says:

Quote
No Drivers Found
We're sorry, but the drivers you are searching for are not available. Please contact our Tech Support at 888/881-EVGA (3842) or through our Tech Support Form.
Back to current drivers selection

I just got off the phone with EVGA tech support...and he says there is not a BIOS update that he has for the X58 SLI LE Board at this time but there may be one released soon since there haven't been any real issues with the board. I am going to try the DVD drive in another system first just to see if the drive is bad. If it is then I will be making a run to Best Buy and grabbing a new one ASAP.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: gyrene81 on August 24, 2009, 10:05:00 AM
GO to EVGA's website and upgrade your BIOS.  Here is a link for a  bootable DVD.  This is the whole problem nothing else. http://www.evga.com/support/drivers/default.asp?switch=2 (http://www.evga.com/support/drivers/default.asp?switch=2).  For some reason the x58s stall on install if the BIOS is a certain one.  This corrects that problem.  Get the First listing, E758_SZ2F.iso  You will need a DVD/CD burning utility that accepts iso files.  Burn the DVD, place in the system you have the board in, make sure your DVD is your first boot device.  Follow the on screen prompts.  After the BIOS is flashed remove the DVD and start with your Win 7 install.  Should not have this problem again.

This is peculiar to this board only.  Has nothing to do with Win 7 or Vista.
:rofl  And where were you with this info 2 days ago?


Here I was gonna tell him I showed an uber geek buddy of mine this issue and he said he had the same issues with the exact same board, even the bios update didn't work, so he returned everything he bought except for the PSU and case, then ordered an Nforce 790i mobo from XFX...it works like a charm.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 24, 2009, 10:24:27 AM
OK the DVD drive works in the old system. Just plugged into the SATA port and psu and it played a DVD and a game CD and DVD without any problem.

Time to go back to square one.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: MrRiplEy[H] on August 24, 2009, 11:16:14 AM
OK the DVD drive works in the old system. Just plugged into the SATA port and psu and it played a DVD and a game CD and DVD without any problem.

Time to go back to square one.

Burn a linux dvd and try to boot from that. If it works your win7 dvd may be bad. Sometimes if you burn at full speed to low quality dvd-roms you get errors on disk. In that case you need to reburn the win7 iso at slower speed.

If even the linux dvd won't boot then it's a sure indication of some hardware problem. Quality of dvd media, drive and/or compatability with motherboard. Or still, wrong settings.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 24, 2009, 11:41:40 AM
I can do that but the Win 7 disk I got came from M$ not from a download.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 24, 2009, 11:57:12 AM
kinda hard to do anything with the bootmgr is missing information when it tries to boot anything from the dvd drive now though. I have cleared up the whole bad drive thing as of now. I just need to figure out the bootmgr is missing from a hdd that got rebooted once the drive issue started.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: FLS on August 24, 2009, 01:04:54 PM
Try selecting a CD drive as the boot drive if one is listed as a choice in BIOS. I've had a DVD drive that wouldn't load an OS until I ID'd it as a CD drive.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: gpwurzel on August 24, 2009, 01:26:53 PM
Try installing Ubuntu or some other flavour of Linux on it, once you've got it working with that, install W7 over the top (they use different filesystem settings, so its ok to go direct over the top)

Sounds like the mb isnt supporting your drive to me, but ymmv

Wurzel
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 24, 2009, 02:27:35 PM
I tried all of those but I still get the bootmgr is missing text... before I even get anywhere after the optical drive starts to pull up to boot. It seems like it tries to run for about 2-3 seconds and then automatically kicks it all back out to the text listed above. I am starting to think it is the hard drive itself instead of the DVD drive. Right about now it almost seems worth it to have someone else put this stuff together.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: gyrene81 on August 25, 2009, 11:14:27 AM
Reschke...that mobo is an EVGA mobo right? I've been looking around the web on the x58 chipset mobos and it seems that Intel is attempting to pull a Microsoft "f.u." on aftermarket mobo companies. From what I've seen posted and am getting told, with this first gen i7 and x58 combo it's a 50/50 shot at having a stable platform unless you're using an Intel board. (like WTF?)

Just a shot, if wife-ack is getting close to a hit, any possibility that you might chance an exchange to an Intel mobo? Couldn't hurt any more than it already has, and if the outcome is you have a bright shiny new hi perf gaming system instead of a case full of parts...
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 25, 2009, 12:09:18 PM
Yes it is an EVGA board. I don't think this was the major problem I am going to exchange the HDD today since it is brand new and see what I can do with a fresh setup.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 26, 2009, 02:24:25 PM
Turns out it was the DVD drive and the HDD. I got a new HDD yesterday and today tried the DVD while on the phone with TD. (Nice help by the way)

Anyway the LG DVD burner works but not when I tried to install ANY software with the drive. I never checked that the other day but only checked to see if it would work. This afternoon I have tried to install several different CD and DVD based applications and none of them would install. I can however watch movies, play games, run applications that need the disks in the drive but not install them.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: gyrene81 on August 26, 2009, 02:30:19 PM
Ya know Reschke...I'm glad it was you and not me...I would be sleep deprived by now.

Another reason I will not buy bleeding edge...

I hope the rest of your build goes better.
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 27, 2009, 06:56:04 AM
I wish I could have gotten it all done in one day but my time schedule doesn't allow that. I usually drop in a couple of hours each day that I can work on this system just to get my head thinking about something other than work and kids. The only time I have spent more than that was this past Saturday night when it all came up. After I posted that yesterday about both the DVD and HDD drive I got to thinking about something...I wonder if the DVD was causing the bootmgr is missing error due to not reading the disks???
Title: Re: Ok one more question detailing 2 problems with new system.
Post by: Reschke on August 27, 2009, 11:46:30 PM
OK last update. New LG drive....it works but I am picking up a Samsung from TD next week in ATL. Anyway the system is up and has Vista Ultimate 64bit installed and man it boots in less than 20 seconds. The only thing that isn't loaded is the sound card drivers...just didn't have time during lunch to get it done.

From time I started complete OS installation today until finished with all motherboard and video card drivers loaded was less than 40 minutes. Now my system is ready to start the 24 hour test I like to run on mine to make sure that everything is g2g before loading it up with the games and such. This old system will be getting a wipe down and a complete dis-assembly to make it ready to pass down to the boys for their stuff. Then they will be able to play Supreme Commander with me and I can clean their clocks.