Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: BowHTR on April 30, 2010, 08:33:52 AM

Title: Cant get online
Post by: BowHTR on April 30, 2010, 08:33:52 AM
open aces high, then click online and after about 2 seconds the whole screen goes black and a message pops up and says "aceshigh.exe has stopped working"

help please
Title: Re: Cant get online
Post by: Dr_Death8 on April 30, 2010, 09:00:45 AM
try offline mode. It may be the servers are down. At work so can't try it myself. :uhoh
Title: Re: Cant get online
Post by: Skuzzy on April 30, 2010, 10:52:39 AM
Everything seems to be fine here.

Firewall?  Possibly driver related as well.
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 11:07:23 AM
offline works fine. i tried disabling the firewall and getting online, still didnt work.

------------------
System Information
------------------
Time of this report: 4/30/2010, 12:05:26
       Machine name: KIRK-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100218-0019)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Studio 1537
               BIOS: Ver 1.00 BIOS A08 PARTTBL"
          Processor: Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz (2 CPUs), ~2.0GHz
             Memory: 4054MB RAM
          Page File: 2196MB used, 6120MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 11:08:07 AM
---------------
Display Devices
---------------
        Card name: Mobile Intel(R) 4 Series Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Mobile Intel(R) 4 Series Express Chipset Family
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_029F1028&REV_07
   Display Memory: 1759 MB
 Dedicated Memory: 32 MB
    Shared Memory: 1727 MB
     Current Mode: 1280 x 800 (32 bit) (59Hz)
          Monitor: Generic PnP Monitor
      Driver Name: igdumd64.dll,igd10umd64.dll
   Driver Version: 7.15.0010.1576 (English)
      DDI Version: 10
Driver Attributes: Final Retail
 Driver Date/Size: 11/24/2008 04:29:04, 4990464 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-B075-9522A7C2CA35}
        Vendor ID: 0x8086
        Device ID: 0x2A42
        SubSys ID: 0x029F1028
      Revision ID: 0x0007
      Revision ID: 0x0007
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
 Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 11:08:44 AM
   Card name: Mobile Intel(R) 4 Series Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Mobile Intel(R) 4 Series Express Chipset Family
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_029F1028&REV_07
   Display Memory: 1759 MB
 Dedicated Memory: 32 MB
    Shared Memory: 1727 MB
     Current Mode: 800 x 600 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: igdumd64.dll,igd10umd64.dll
   Driver Version: 7.15.0010.1576 (English)
      DDI Version: 10
Driver Attributes: Final Retail
 Driver Date/Size: 11/24/2008 04:29:04, 4990464 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-B075-9522A7C2CA35}
        Vendor ID: 0x8086
        Device ID: 0x2A42
        SubSys ID: 0x029F1028
      Revision ID: 0x0007
      Revision ID: 0x0007
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
 Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 11:09:51 AM
-------------
Sound Devices
-------------
            Description: Speakers / Headphones (IDT High Definition Audio CODEC)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_1028029F&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6124.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 12/22/2008 05:26:52, 472064 bytes
            Other Files:
        Driver Provider: IDT
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (SoundTap Recorder)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: *nchssvad
        Manufacturer ID:
             Product ID:
                   Type: WDM
            Driver Name: nchvsc64.sys
         Driver Version: 1.00.0000.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 2/26/2010 15:13:49, 58936 bytes
            Other Files:
        Driver Provider: NCH Software
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Headset Earphone (2- Logitech USB Headset)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: USB\VID_046D&PID_0A01&REV_1013&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.00.6002.18005 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/11/2009 01:39:34, 98944 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_1028029F&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6124.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 12/22/2008 05:26:52, 472064 bytes
            Other Files:
        Driver Provider: IDT
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 11:10:56 AM
---------------------
Sound Capture Devices
---------------------
            Description: Microphone Array (IDT High Definition Audio CODEC)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6124.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 12/22/2008 05:26:52, 472064 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Headset Microphone (2- Logitech USB Headset)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 6.00.6002.18005 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/11/2009 01:39:34, 98944 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Rec. Playback (IDT High Definition Audio CODEC)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6124.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 12/22/2008 05:26:52, 472064 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone / Line In (IDT High Definition Audio CODEC)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6124.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 12/22/2008 05:26:52, 472064 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Logitech WingMan Extreme Digital 3D (USB)
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC207
        FF Driver: n/a

      Device Name: Logitech USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC308
        FF Driver: n/a

      Device Name: Logitech USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC308
        FF Driver: n/a

Poll w/ Interrupt: No
Title: Re: Cant get online
Post by: Skuzzy on April 30, 2010, 11:17:27 AM
Has this computer ever run the game?  If so, remove the "video8.cfg" file from the games "settings" folder.  This will restore the default video settings.  After that, do the following.

1)  In the "Video Settings"
a) Set the game resolution no higher than 1024x768.
b) Set the "Maximum Texture Size" to 128, no higher.
c) Make sure the anti-alias slider is all the way to the left.

2)  In the games Options->Graphic Detail->Advanced panel.
a)  Make sure ONLY the "Bump Mapping" and "Detailed Water" options are checked.  NOTHING ELSE.
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 11:27:43 AM
Has this computer ever run the game? Yes. for a couple months now. it was working fine last night. If so, remove the "video8.cfg" file from the games "settings" folder. I did this. This will restore the default video settings.  After that, do the following.

1)  In the "Video Settings"
a) Set the game resolution no higher than 1024x768.
b) Set the "Maximum Texture Size" to 128, no higher.
c) Make sure the anti-alias slider is all the way to the left.  I did all this

Still was not able to get online to do the following:
2)  In the games Options->Graphic Detail->Advanced panel.
a)  Make sure ONLY the "Bump Mapping" and "Detailed Water" options are checked.  NOTHING ELSE.
Title: Re: Cant get online
Post by: gyrene81 on April 30, 2010, 11:57:04 AM
Are you trying to connect via wireless?
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 12:17:19 PM
yes. through Verizon
Title: Re: Cant get online
Post by: gyrene81 on April 30, 2010, 12:21:04 PM
yes. through Verizon
If you have a way of getting a wired connection...you need to try that before proceeding any further.
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 12:23:13 PM
cant. the Verizon modem only has one plug it spot, and that plugs into the wall. everything with it is wireless.
Title: Re: Cant get online
Post by: gyrene81 on April 30, 2010, 12:46:34 PM
As long as you know in Skuzzy's words..."if it's wireless, all bets are off". It could be any number of things not related to the game.

What does a tracert to any one of the server ip's show? Can you even ping them?

Did you or anyone make any configuration changes on that modem or your system?

Did you do a Windows update before this happened?

Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 12:50:54 PM
As long as you know in Skuzzy's words..."if it's wireless, all bets are off". It could be any number of things not related to the game.

What does a tracert to any one of the server ip's show? Can you even ping them?

Did you or anyone make any configuration changes on that modem or your system? no. nothing has changed.

Did you do a Windows update before this happened? all was good last night. i logged off then tried to log back on 30 sec later. thats when it started. i figured my comp just needed to reset. so i tried again this morning and got the same thing. i downloaded a new update for windows after trying. hoping that might fix it. still gettin the same thing.


Title: Re: Cant get online
Post by: gyrene81 on April 30, 2010, 12:58:20 PM
Save your skins, settings and gunsights folders...uninstall AH, reboot your system, then download the full package of the latest version and install it after you disable your anti-virus software.
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 01:03:07 PM
i will try this now
Title: Re: Cant get online
Post by: gyrene81 on April 30, 2010, 01:09:54 PM
i will try this now
Make sure it does not install to C:\Program Files
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 01:13:20 PM
Make sure it does not install to C:\Program Files

where should i install it to?
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 01:37:37 PM
its fixed. thank you so very much for your time! :salute

<S> BowSlayr
Title: Re: Cant get online
Post by: The Fugitive on April 30, 2010, 06:01:30 PM
What was the problem? What did you do to fix it? Your answers may help someone else down the road.
Title: Re: Cant get online
Post by: BowHTR on April 30, 2010, 09:36:18 PM
What was the problem? What did you do to fix it? Your answers may help someone else down the road.

i uninstall-ed AH. then re-downloaded.

worked like a charm.