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General Forums => The O' Club => Topic started by: redman555 on January 06, 2011, 11:11:20 PM

Title: Comcast=Worst internet provider on earth
Post by: redman555 on January 06, 2011, 11:11:20 PM
DO NOT ever get Comcast.  Since we have gotten comcast about 3 years ago we replaced our internet modem FIVE TIMES.  They then persisted to say our constant DC problems was caused by our router. Well, we went and bought a brand spanking new Netgear today, 70 bucks.  Guess what, one hour after we had it set up, we get DCed 3 times within 15 min.......I am so sick of them, they are sending an "expert technician" out on saturday between 8 and 10, and I swear if the guy says ONE TIME its the router, I am gonna go Ape  :furious on him.

-BigBOBCH
Title: Re: Comcast=Worst internet provider on earth
Post by: Denholm on January 06, 2011, 11:21:10 PM
Maybe I should be a pal and warn him before he enters your home? :P
Title: Re: Comcast=Worst internet provider on earth
Post by: redman555 on January 07, 2011, 12:31:03 AM
Maybe I should be a pal and warn him before he enters your home? :P

You may want to...Been DCing every 5-10 minutes since 6, and internet went down at 4pm.  Went on and off all day yesterday to.

-BigBOBCH
Title: Re: Comcast=Worst internet provider on earth
Post by: Pigslilspaz on January 07, 2011, 01:13:48 AM
AT&T is worse, trust me.
Title: Re: Comcast=Worst internet provider on earth
Post by: Beefcake on January 07, 2011, 01:19:24 AM
It depends on the area I guess, where I live Comcast is great and service is top notch. The only time our internet goes down is when the power goes out (duh) and sometimes during violent thunderstorms in the summer, but those are rare. Of course our cable system used to be Adelphia Cable before they went bankrupt and were assimilated by the borg..err I mean Comcast.
Title: Re: Comcast=Worst internet provider on earth
Post by: RichardDarkwood on January 07, 2011, 02:17:40 AM
DO NOT ever get Comcast.  Since we have gotten comcast about 3 years ago we replaced our internet modem FIVE TIMES.  They then persisted to say our constant DC problems was caused by our router. Well, we went and bought a brand spanking new Netgear today, 70 bucks.  Guess what, one hour after we had it set up, we get DCed 3 times within 15 min.......I am so sick of them, they are sending an "expert technician" out on saturday between 8 and 10, and I swear if the guy says ONE TIME its the router, I am gonna go Ape  :furious on him.

-BigBOBCH

There are several things that an affect a cable connection?

Are all the connections good?
You may be in a heavy usage area that needs a boster installed on thier line.
How far from the main line tap are you?
Title: Re: Comcast=Worst internet provider on earth
Post by: EskimoJoe on January 07, 2011, 02:31:47 AM
MTA is the worst.

Then again, none of you have to deal with an Alaskan connection  :furious
Title: Re: Comcast=Worst internet provider on earth
Post by: mbailey on January 07, 2011, 07:10:54 AM
Verizon here, and never a hiccup.......Not sure if its available in your area Red, but might be worth checking into
Title: Re: Comcast=Worst internet provider on earth
Post by: Masherbrum on January 07, 2011, 07:12:15 AM
AT&T is worse, trust me.

U-verse isn't.   
Title: Re: Comcast=Worst internet provider on earth
Post by: expat on January 07, 2011, 07:14:15 AM
lol try omantel !!!!
Title: Re: Comcast=Worst internet provider on earth
Post by: druski85 on January 07, 2011, 08:16:42 AM
lol try omantel !!!!

I thought the only thing to come out of Ord Mantell was bounty hunters? 

Bob where are ya from?  In my neck of the woods comcast is certainly no angel, but I really can't complain about the 1.5 years of service to date. 
Title: Re: Comcast=Worst internet provider on earth
Post by: Becinhu on January 07, 2011, 09:21:43 AM
HAd Verizon from the day I got DSL and rarely had a disco problem. THEN....Frontier bought all of Verizon's lines here in WV.  I disco more than  John Travolta in Staying Alive now.
Title: Re: Comcast=Worst internet provider on earth
Post by: redman555 on January 07, 2011, 09:31:05 AM
There are several things that an affect a cable connection?

Are all the connections good?
You may be in a heavy usage area that needs a boster installed on thier line.
How far from the main line tap are you?


Comcast says we have a great connection, and the line tap is in the wall in our garage.....

-BigBOBCH
Title: Re: Comcast=Worst internet provider on earth
Post by: ink on January 07, 2011, 10:05:47 AM
comcast~is by and far a pefect example of whats wrong with America, they say so much, yet they provide crap.....they say they have 22 millon customers think about that 22 million people paying anywhere from 100$ to 150$ a month, not encluding the payper views, sports, and movies, that you have to pay extra for, anyone good at math? 22 million times 150......well I suk at math but I know thats an obsurd number, I absolutly hate comcast, and every company just like them, sad to say people are beguiled by them and think ist proper. Makes me ill thinking about how crooked this country has become, and what constitutes 'good business'
Title: Re: Comcast=Worst internet provider on earth
Post by: Shuffler on January 07, 2011, 10:09:13 AM
We had Roadrunner in our area.... in all the hoopla awhile back comcast now services our area.

Roadrunner was by far the better of the two.
Title: Re: Comcast=Worst internet provider on earth
Post by: NormH3 on January 07, 2011, 10:13:39 AM
Just a suggestion, make sure your broadband modem is connected directly to the first splitter. If you have several splitters inline between the modem and where the service enters your house, it can cause all types of issues. I have had Comcast since the late 90's and have had little or no broadband issues. I even had my own Exchange server (email) running for several years. Good luck!
Title: Re: Comcast=Worst internet provider on earth
Post by: Latrobe on January 07, 2011, 11:47:56 AM
I'd really love to get rid of my Comcast provider. I've had my internet disconnect on me several times a day on me at random points in time. When I tried to reconnect it, they asked if I wanted to connect my "Dial-up" connection. Never knew the other term for "Cable" was "Dial-up" !!  :huh I would just have to wait until the internet would just fix itself.

I also get 900 channels on TV with Comcast, but I really only get 50. They just repeat the same channels again after channel 50, and to top it all off they recently blocked all but 2 channels for me until I pay them to upgrade to some unnessecary crap they want me to buy.
Title: Re: Comcast=Worst internet provider on earth
Post by: flight17 on January 07, 2011, 02:23:55 PM
never had any issues with ours and we have had the same modem since ~05
Title: Re: Comcast=Worst internet provider on earth
Post by: crazierthanu on January 07, 2011, 02:42:31 PM
I have the same random DC issues.
Title: Re: Comcast=Worst internet provider on earth
Post by: Curval on January 07, 2011, 03:09:10 PM
Don't get me started on Comcast....one service tech came in to our place in Florida and needed a power supply, so he unplugged the wires connected to all our home automation stuff in the attic.  knocked out all our cameras, door lock mechanisms and thermostats.  It would be a minor thing, except I live about 1,000 miles from that house.  Tough to get a new outlet put in and replug everything back in from that distance.
Title: Re: Comcast=Worst internet provider on earth
Post by: Hoarach on January 07, 2011, 03:16:55 PM
AT&T is worse, trust me.

Have had AT&T internet for years never had a problem.  Probably be getting U-verse in the very near future as it just got installed in the neighborhood.
Title: Re: Comcast=Worst internet provider on earth
Post by: Ruah on January 07, 2011, 03:41:23 PM
craptstic
Title: Re: Comcast=Worst internet provider on earth
Post by: Tac on January 07, 2011, 09:22:04 PM
DO NOT ever get Comcast.  Since we have gotten comcast about 3 years ago we replaced our internet modem FIVE TIMES.  They then persisted to say our constant DC problems was caused by our router. Well, we went and bought a brand spanking new Netgear today, 70 bucks.  Guess what, one hour after we had it set up, we get DCed 3 times within 15 min.......I am so sick of them, they are sending an "expert technician" out on saturday between 8 and 10, and I swear if the guy says ONE TIME its the router, I am gonna go Ape  :furious on him.

-BigBOBCH

I had a similar problem with my ISP. For 5 years my connection would constantly drop for a second at random times of the day. It made me had to reboot my router every damn time.


After many tech visits and modem replacements I ended up talking with a manager and had to try to escalate my issue to his manager before the retard decided it was easier just to send me a higher tier tech to the house rather than stay on the phone with me any longer.

Tech comes in, checks the wiring on my house, the modem, etc.. its all ok (as it always had been). I ask him to check the station/node thats the 'bridge' between the outside connection and my house. He initially refused but he ended doing it anyway.

Lo and behold it was damaged. He replaced it and problem fixed.
Title: Re: Comcast=Worst internet provider on earth
Post by: Masherbrum on January 07, 2011, 09:28:24 PM
Have had AT&T internet for years never had a problem.  Probably be getting U-verse in the very near future as it just got installed in the neighborhood.

You will NOT regret it.
Title: Re: Comcast=Worst internet provider on earth
Post by: JOACH1M on January 07, 2011, 09:31:12 PM
My internet source is my cellphone, lol i live I the country on our farm! :lol
Title: Re: Comcast=Worst internet provider on earth
Post by: Wildcat1 on January 07, 2011, 09:35:21 PM
It depends on the area I guess, where I live Comcast is great and service is top notch. The only time our internet goes down is when the power goes out (duh) and sometimes during violent thunderstorms in the summer, but those are rare. Of course our cable system used to be Adelphia Cable before they went bankrupt and were assimilated by the borg..err I mean Comcast.

where you at, beef? comcast is terrible down here.

however i've never had a problem with Time Warner Cable
Title: Re: Comcast=Worst internet provider on earth
Post by: RichardDarkwood on January 07, 2011, 11:01:00 PM
Comcast says we have a great connection, and the line tap is in the wall in our garage.....

-BigBOBCH

Where does the main cable line tie in at the pole? That is called the Tap. Sometimes if the line is R59 and not R6 that will cause an issue. Yo always check the drop to the house first. If you know any cable guys, see if you can get them to drop some R11 to your house, that cable is the size of your finger and carry's a lot of signal.

The more breaks in the line = the less signal strength to your modem.



Todd
Title: Re: Comcast=Worst internet provider on earth
Post by: trax1 on January 07, 2011, 11:06:57 PM
I just dumped Comcast after having them for over 10 years, I switched to AT&T, Comcast is just way too over priced, I was paying about $250 a month for cable, phone, & internet, now with AT&T I'm paying almost a $100 less a month, the internet is a little slower then with Comcast, but not enough to were I really even notice it, plus with AT&T I can record up to 4 things at once with the DVR, with Comcast it was only 2, and they have more premium channels then Comcast did, like more HBO & Showtime channels.  If you can in your area I'd switch to AT&T.
Title: Re: Comcast=Worst internet provider on earth
Post by: Delirium on January 07, 2011, 11:07:01 PM
Except for a rare 2 week period, I haven't had a single problem with Comcast since we started with them 3 years ago.

Guess I'm just lucky...
Title: Re: Comcast=Worst internet provider on earth
Post by: trax1 on January 07, 2011, 11:12:27 PM
Except for a rare 2 week period, I haven't had a single problem with Comcast since we started with them 3 years ago.

Guess I'm just lucky...
Yeah in the 10 years I had them I never had anything really go wrong, it was just the price, over the last 2 years they just kept upping it until like I said I was paying over $250 a month, so when AT&T stopped by my house about 2 months ago and told me what I would pay with them for the same service I couldn't pass it up, I mean saving almost $100 a month is huge.
Title: Re: Comcast=Worst internet provider on earth
Post by: Tac on January 08, 2011, 08:59:27 AM
Uverse is dsl not cable though. Still, its good speed. I'm lucky my account is practically grandfathered into a really good rate... changing provider now would be slightly more expensive for less speed.
Title: Re: Comcast=Worst internet provider on earth
Post by: Shamus on January 09, 2011, 01:34:49 PM
You will NOT regret it.

Jay,

I just got uverse about a week and a half ago, showing packet loss with ping plotter. It took a few guys coming out to finally find a problem with the server in Chicago, they are working on it. have you run ping plotter? I know a guy in Auburn Hills who has packet loss with uverse as well, wondering if Redford is having the same issues.

shamus
Title: Re: Comcast=Worst internet provider on earth
Post by: redman555 on January 09, 2011, 01:38:33 PM
SO yeah, the guy rewired the inside of house, then 5 hours later, more DC's.  Now they have to rewire from green box to the house..if that doesn't work, who knows what this is.


-BigBOBCH
Title: Re: Comcast=Worst internet provider on earth
Post by: RichardDarkwood on January 09, 2011, 02:54:34 PM
SO yeah, the guy rewired the inside of house, then 5 hours later, more DC's.  Now they have to rewire from green box to the house..if that doesn't work, who knows what this is.


-BigBOBCH

Always start at the drop.
Title: Re: Comcast=Worst internet provider on earth
Post by: BoilerDown on January 09, 2011, 03:00:55 PM
I might agree with you.

http://bbs.hitechcreations.com/smf/index.php/topic,288215.0.html

That might be an understatement lol.
Title: Re: Comcast=Worst internet provider on earth
Post by: Halo on January 11, 2011, 07:14:10 PM
In Northern Virginia, have had Comcast ever since they first offered it here. Can't remember the last problem I had. Certainly more than three years ago, and that nothing major.
Title: Re: Comcast=Worst internet provider on earth
Post by: trax1 on January 11, 2011, 07:22:12 PM
Do any of you other guys who have U-Verse notice this problem, a lot of times when I'm watching my TV I'll hit a button on my remote and there will be a lag for a few seconds before the box actually reacts to the button I just pushed, it seems to happen all the time, sometimes the lag can be like 5-10sec, it's really annoying, so far it's my only complaint with AT&T since switching over from Comcast 2 months ago.
Title: Re: Comcast=Worst internet provider on earth
Post by: Flipperk on January 12, 2011, 08:16:55 AM
editing
Title: Re: Comcast=Worst internet provider on earth
Post by: NormH3 on January 12, 2011, 08:20:27 AM
Do any of you other guys who have U-Verse notice this problem, a lot of times when I'm watching my TV I'll hit a button on my remote and there will be a lag for a few seconds before the box actually reacts to the button I just pushed, it seems to happen all the time, sometimes the lag can be like 5-10sec, it's really annoying, so far it's my only complaint with AT&T since switching over from Comcast 2 months ago.

Assuming its digital TV, that's the nature of the beast. probably depends on available bandwidth and such. our delay is usually a second or two
Title: Re: Comcast=Worst internet provider on earth
Post by: Flipperk on January 12, 2011, 08:21:54 AM
Do any of you other guys who have U-Verse notice this problem, a lot of times when I'm watching my TV I'll hit a button on my remote and there will be a lag for a few seconds before the box actually reacts to the button I just pushed, it seems to happen all the time, sometimes the lag can be like 5-10sec, it's really annoying, so far it's my only complaint with AT&T since switching over from Comcast 2 months ago.

Same with my U-Verse, only on one TV though  :headscratch:  The other TVs are just fine with responding at remote commands. Maybe the TV is just a rebel, I will be right back *closes the blinds and doors*