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Help and Support Forums => Technical Support => Topic started by: Flench on March 07, 2012, 08:14:13 PM

Title: This last patch will not update ?
Post by: Flench on March 07, 2012, 08:14:13 PM
It just set's there . Will not download the patch ? HELP !!!!!!
Title: Re: This last patch will not update ?
Post by: FLOTSOM on March 07, 2012, 08:19:58 PM
uninstal the game, saving your settings folder elsewhere first, go to HTC home page DL and install the complete game and hi-rez pack. then put your settings folder by in the ah folder.
Title: Re: This last patch will not update ?
Post by: Flench on March 07, 2012, 09:02:27 PM
You got to be kidding me . I got to re-download the hole game again . If I got to do this each patch I want a rebate .
Title: Re: This last patch will not update ?
Post by: FLOTSOM on March 07, 2012, 09:09:32 PM
hahahaha

well there may be another solution, but the re-DLing the game method seems to be the most reliable method.
Title: Re: This last patch will not update ?
Post by: The Fugitive on March 07, 2012, 09:12:12 PM
are you letting the game update it, or are you pulling the update from the web page?

If your only doing one, you could try the other. Heres the link for just the update.

http://downloads1.hitechcreations.com/patches/AH2272TO2273.EXE
Title: Re: This last patch will not update ?
Post by: Flench on March 07, 2012, 09:14:33 PM
I was trying to let the game update the patch but it just set's there . I will try your link .
Title: Re: This last patch will not update ?
Post by: Flench on March 07, 2012, 10:15:43 PM
Man this bite's . I just got every thing like I want .
Title: Re: This last patch will not update ?
Post by: Skuzzy on March 08, 2012, 06:28:03 AM
Sounds like the auto-updater cannot connect to the download server.  You do not need to remove your game.  Simply download the patch manually and install it.

However, you should find out what is blocking the game from connecting to the download server.
Title: Re: This last patch will not update ?
Post by: Flench on March 08, 2012, 09:16:41 AM
I redownloaded the game and it still will not update . No problem's with any other game's . Fixing to give up and cancel my scrip .
Still just set's there like before , errrrrrrrrrrrrrr. :mad: :mad: :bhead :furious
Title: Re: This last patch will not update ?
Post by: FLOTSOM on March 08, 2012, 09:24:28 AM
I redownloaded the game and it still will not update . No problem's with any other game's . Fixing to give up and cancel my scrip .

relax Flench. with all of the nerds floating around here we will find the issue.

if you re-DLed the game from the home page then the game should be up to date and shouldnt have to update anything. what happens when you sign in?
Title: Re: This last patch will not update ?
Post by: Flench on March 08, 2012, 09:25:43 AM
It want's to update , freaking had it with this . I started all over from the start . I have not changed any thing than the first time I downloaded the game .
About the time I get thing's like I want a dam patch screw's me up .
Title: Re: This last patch will not update ?
Post by: Flench on March 08, 2012, 10:06:13 AM
Well , I have done all I can do and it still will not update . Went to download the hole game and it goes right back to the auto update screen
Title: Re: This last patch will not update ?
Post by: Skuzzy on March 08, 2012, 10:11:44 AM
Again, you did not need to download the entire game.

Here are two links, pick whichever one you need.

The whole game: http://downloads1.hitechcreations.com/AH2273.EXE

The patch from 2.27 Patch 2 to 2.27 Patch 3:  http://downloads1.hitechcreations.com/AH2272TO2273.EXE

If you are having problems with the auto-updater. it could be for many reasons.  The most likely is an Internet related issue, the second most likely is an anti-virus program interferring.  Neither of these things are things we have control over.
Title: Re: This last patch will not update ?
Post by: Nutzoid on March 08, 2012, 10:22:25 AM
I don't have any real technical advice (computer illiterate here) to offer, and this may be a stupid thing to suggest, but have you checked your firewalls and made the proper adjustments?
Sorry if this is a noob question. Just trying to give a hand.

Nutz
Title: Re: This last patch will not update ?
Post by: Flench on March 08, 2012, 10:31:10 AM
Yes Nutzoid , I just built this new PC and the only thing on it was AH I just deleted it last night . Now I have another 4 hour download just to see if it's going to work again . I'm not even running a anti-virus and have the firewall turned off .
Title: Re: This last patch will not update ?
Post by: FLOTSOM on March 08, 2012, 11:14:08 AM
Flench, if you DL the game again then instead of just running it save it to desktop first. this will help you in the future if you need to reinstall it cause you wont have to DL it all over again youll just need to DL the updates.

oh Skuzzy, i kinda knew that his system is a new fresh build and that he didnt have an anti-virus cause he never mentioned installing one on our squad forum. that is why i assumed his issue was the same as mine and others had a week or so ago with DLing the new version, and the quickest cure was to uninstall and then re-install the game. dont remember which thread that was....
Title: Re: This last patch will not update ?
Post by: Flench on March 08, 2012, 01:51:04 PM
Flench, if you DL the game again then instead of just running it save it to desktop first.
Wish I have knew that . I think HT should send me a CD because of the time I'm paying for and not getting to play .
Title: Re: This last patch will not update ?
Post by: FLOTSOM on March 08, 2012, 02:13:29 PM
once you DL the file it gives you the option to save or install, save it to desk top. once it is saved then double click on the icon on your desk top and it will install the game but you will still have the install file saved to desk top after the install for future use.
Title: Re: This last patch will not update ?
Post by: Flench on March 08, 2012, 03:08:43 PM
Ok thanks . Be 4 hour's from now , errr .
Title: Re: This last patch will not update ?
Post by: Skuzzy on March 08, 2012, 03:51:49 PM
Yes Nutzoid , I just built this new PC and the only thing on it was AH I just deleted it last night . Now I have another 4 hour download just to see if it's going to work again . I'm not even running a anti-virus and have the firewall turned off .

Did you try running a Ping Plot to the downloads server (downloads.hitechcreations.com)?  It very well could have been an Internet related issue.

A few thousand successful updates were done after the patch was released.
Title: Re: This last patch will not update ?
Post by: Flench on March 08, 2012, 05:07:45 PM
Did you try running a Ping Plot to the downloads server (downloads.hitechcreations.com)?  It very well could have been an Internet related issue.

A few thousand successful updates were done after the patch was released.
Not yet . I just don't understand why I was up and running fine until that last patch . A patch was what did me in 2 year's ago and it's very frustrating when I have to spend 4 hour's to update the game again just about the time I was up and running .
Title: Re: This last patch will not update ?
Post by: Skuzzy on March 08, 2012, 07:30:46 PM
I can understand your frustration, but we have no control over what happens over the Internet, assuming this was Internet related.  Software firewalls can also create these type of problems, right out of the blue.  A router needing to be reset can also cause it.

There are so many things we simply have no control over.
Title: Re: This last patch will not update ?
Post by: Flench on March 08, 2012, 09:15:30 PM
Why was it working fine just a day before the patch ? If you don't mine cancel my account and credit my card back . I got to play 2 day's , you can prorate that and take that out and refund the rest . It took me too many hour's to get back in game and this happen's . Take's me 4 hour's to just get the game back up to the start and then  have to reset all my settings again and that's more than I can handle right now .
Title: Re: This last patch will not update ?
Post by: FLS on March 09, 2012, 06:44:57 AM
You can save your settings folder so you don't have to redo all your settings after a reinstall.