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Help and Support Forums => Aces High Bug Reports => Topic started by: lulu on March 17, 2012, 04:19:33 AM

Title: track-ir bug - pls HTC give a look at this
Post by: lulu on March 17, 2012, 04:19:33 AM
Enter into the cockpit and push track-ir center button.
All will seems ok.

But when:

1. You put your real body back respect to the normal position (so that your virtual head is far from gauges) 
    and move your  real body to left or right, then You have no response in game. (try a full real back position and you will noted it very clear)

2. You put your real body forward respect the normal position (the amount of displacement is a function of the bug)
    and after You press track-ir centering button, then Your virtual head has a new center and if you move your
    body to left or right, nothing happens in game - execpt when the z displacement is so short that the
    recentering   option becaome unusefull.

In f4u-A and f4u-D the situation is orrible - also in pony D it is not good.

Let's immagine what happens in flight. If your looking at a con, your body can reach VERY EASILY positions such that you cannot look forward with a right or left body displacement  because your virtual head is a bit backward centering. No con could be more spotted in forward view in those conditions except when EVERY TIME the
pilot re-move his body a bit forward. This constrain the pilot to stay too near the gauges and not seat correctly
to fight without views problems.

The new track-ir fix has fixed the rear view problems but has ruined the forward view in assosiation with body displacement  left/right.


Pls fix that.

TY
Title: Re: track-ir bug - pls HTC give a look at this
Post by: clerick on March 17, 2012, 05:51:54 AM
I haven't had any of the issues you describe. I suspect that the issue isn't AHII but something with your TIR setup.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 17, 2012, 06:20:12 AM
Can u describe what You did to check it  - because my english is bad after all, i'm not sure to explain the problem.

TY
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 17, 2012, 07:11:52 AM
checking this bug is  very simple.

1. use tir with no true option.

2. go inside a p51d

3. put your shoulder back as you can.

4. in this new position, try to move your body right/left

5. you will see no effect in game.


 :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 17, 2012, 07:26:52 AM
Another example.

Put track-ir off.

go in f4u-a

push ---> right arrow.

push back arrow

you will loose the right arrow effect.


This happens when you use track.ir too.


 :salute

Title: Re: track-ir bug - pls HTC give a look at this
Post by: Hamltnblue on March 17, 2012, 08:01:57 AM
Have you tried going into the Trackir screen and watched it while you're in the same position?
I believe the game simply takes inputs and moves the screen accordingly. It has no idea of your head position etc. It only knows what the trackir program sends it.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 17, 2012, 08:42:46 AM
The problem comes with this new patch. I tried different z and x profiles - very simple. they work all in track-ir screen.


 :salute

Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 17, 2012, 09:46:32 AM
I see what you mean Lulu. If you move your head to the side, then move back,your view snaps to center in the rear position. This seems to be all the fighters so I think it's the new TIR cockpit limits but I don't know if that effect was intended.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 17, 2012, 09:58:00 AM
oOOH finally somebody checked this.

Thank You FLS.


I played 2 years with track-ir with no problem - except for p47 family in which view system now seems playable !!!

Now there is this think. I hope that it is a bug. If You fly f4ux, it's orrible. You must stay near the
gauges as zoom is on. If You make a little displacement back during a fight, You will loose the fight when You need
to look forward on right/left along x axes.


 :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 17, 2012, 10:07:00 AM
It seems to affect most fighters with a bubble cockpit even when the cockpit doesn't get narrower before the pilot headrest. None of the old cockpit models that haven't been updated are affected. What's weird is that it happens in the Storch where there is more than enough room to move.  Since  update 4 referred to expanding TIR to full views in all cockpits it's likely they didn't meant to restrict the movement more than it was before. HTC probably just needs to tweak the new limits.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: SouthLanda on March 17, 2012, 04:32:39 PM
Hi , I came searching the forums for a bug report on the exact same problem as the original poster.

In my own words, since this latest patch, I cant 'lean' sideways with trackIR any more.
Its like trackIR5 has gone back to mouseIR where your head can only look around and you cant move your head to look around your seat, or even gunsight/nose.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 17, 2012, 04:51:52 PM
Hi , I came searching the forums for a bug report on the exact same problem as the original poster.

In my own words, since this latest patch, I cant 'lean' sideways with trackIR any more.
Its like trackIR5 has gone back to mouseIR where your head can only look around and you cant move your head to look around your seat, or even gunsight/nose.

You can still lean sideways unless your head position is all the way back. You may have a different problem.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 17, 2012, 06:44:00 PM
"You can still lean sideways unless your head position is all the way back. You may have a different problem."

I confirm but in F4u-x the problem is very huge.
A little back displacement and the all way back is reached.

Also rear views are affected by this problem. Let immagine you are looking back and lean a bit right or left. If in
the same time you move your body a little back, you will loose your rear view !!!

To solve this a bit I choosed a z-axes profile with no symmetry.

Previous track-ir in game option was much better then new one.


 :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: clerick on March 17, 2012, 06:45:17 PM
I still cannot recreate this problem as described. I have only been able to do it when I intentionaly misalign some part of the TrackIR system.
Title: TRACK IR is nerfed
Post by: TheRapier on March 17, 2012, 09:27:17 PM
This is ridiculous. I don't know what is intended or not but it comes across as a VERY CLUMSY attempt to do social engineering. It's hard to imagine that this is unintentional. You have to believe that NO ONE even looked at the TrackIR implementation or understood what they were looking at if they did. I can only move my head an inch and its stuck right next the to armor plate like its glued there. You can't see to the side, you can't see around the armor plate in any plane. In every way the static views work much better. 

There is no way in the world that this can be thought to be or intended to be a realistic depiction of the pilot's movement in the cockpit. To say, "Track IR users can now get the full bounds of head movement in all planes" is so far off the mark I feel like we are on different planets.

Just be clear, the attempt here is to provide good feedback for the improvement of the game. I love this game, I love the genre but I can't take the steady diet of absolutely crap changes. I have a subscription so I can blow off steam and do something I enjoy for the weekend. What we seem to be running into is changes that don't improve anything and just make the game worse. It hasn't been fun for the last two months. I'm getting to the end of my rope about logging on and having my blood pressure go through the roof because of another ill thought out, ill tested "improvement". I totally get that you want to make improvements and support that. But if you don't want to run off your player base, they have to work. That means REAL testing, not throw it against the wall and see what falls out.

I'm now ready to try something, anything else that won't make me sick when I fire it up. Please, please please take a look at this.

Title: Re: TRACK IR is nerfed
Post by: The Fugitive on March 17, 2012, 09:34:08 PM
This is ridiculous. I don't know what is intended or not but it comes across as a VERY CLUMSY attempt to do social engineering. It's hard to imagine that this is unintentional. You have to believe that NO ONE even looked at the TrackIR implementation or understood what they were looking at if they did. I can only move my head an inch and its stuck right next the to armor plate like its glued there. You can't see to the side, you can't see around the armor plate in any plane. In every way the static views work much better. 

There is no way in the world that this can be thought to be or intended to be a realistic depiction of the pilot's movement in the cockpit. To say, "Track IR users can now get the full bounds of head movement in all planes" is so far off the mark I feel like we are on different planets.

Just be clear, the attempt here is to provide good feedback for the improvement of the game. I love this game, I love the genre but I can't take the steady diet of absolutely crap changes. I have a subscription so I can blow off steam and do something I enjoy for the weekend. What we seem to be running into is changes that don't improve anything and just make the game worse. It hasn't been fun for the last two months. I'm getting to the end of my rope about logging on and having my blood pressure go through the roof because of another ill thought out, ill tested "improvement". I totally get that you want to make improvements and support that. But if you don't want to run off your player base, they have to work. That means REAL testing, not throw it against the wall and see what falls out.

I'm now ready to try something, anything else that won't make me sick when I fire it up. Please, please please take a look at this.



WOW ! nice bug report !  :rolleyes:

I to had the same problem. I got around it by not twisting my head all the way around. Stopping it just before it got to the full 6 view I had the same view as those saved on my keys.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 17, 2012, 09:48:16 PM
It seems like HTC just needs to tweak the settings a little. The way my TIR is set up I didn't even notice the issue until lulu pointed it out. When your head isn't fully back everything is normal.
Title: Re: TRACK IR is nerfed
Post by: coombz on March 17, 2012, 09:52:23 PM
This is ridiculous. I don't know what is intended or not but it comes across as a VERY CLUMSY attempt to do social engineering.

lol what?  :huh


on topic: sucks that TIR is broken for AH, please fix it within the next two months for when I will actually have my TIR back ;)
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 18, 2012, 05:19:22 AM

------------------

      O -------------------->

------------------

This is a picture of a pilot into the cockpit and he is loking forward.  Fig. 1


-------------------
      O ------------------->


-------------------

Same pilot but with shoulders on left.  (Fig. 2)



There exist also this configuration:


               --------------------
       <---------------O


                -------------------

where pilot is looking back and his shoulders are on left   (Fig 3)


Well, in past AH version this views were non losted if the pilot O moved himself back or forward.
Now it's the opposite expecially in f41-x.

The problem arises also when in those positions the pilot look around yaw axis because a little amount of the head
rotation can be seen by track-ir as a z displacement.

During a fight this is a very big problem.

Another thing.
This new settings costrain players to stay centered too near the gauges.

I don't want to annoyng nobody with this.
So I will wait  the events.

TY all.


 :salute



P.S.:

Clerick, you know as I know that Track-ir has a centering function such that you can put  its antenna where you want - not only at the center of your monitor I mean but also on the right or left.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: clerick on March 18, 2012, 06:59:02 AM
... Clerick, you know as I know that Track-ir has a centering function such that you can put  its antenna where you want - not only at the center of your monitor I mean but also on the right or left.

I am well aware of this. I also know that if your track clip/reflectors aren't centered in the camera's view you will get all kinds of weird anomalies, regardless of where you have the camera placed.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 18, 2012, 07:23:24 AM
           
                        O   <-------   head with reflectors



TIR                    TIR                    TIR          < ---- possibles TIR positions on your monitor


How reflectors could be not centered in TIR camera's view ??? (if you can hit the centering button)

O (head) and TIR positions are relative to each other.


 :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: The Fugitive on March 18, 2012, 08:06:55 AM
I am well aware of this. I also know that if your track clip/reflectors aren't centered in the camera's view you will get all kinds of weird anomalies, regardless of where you have the camera placed.

The reason your not seeing this is because you have the "Roll" axis off, and your "Y" (move up and down) and "Z" (move forward and backward) axis turn down to nothing. I have your profile remember  :P

I think it is something with the standard rear view getting confused with the "saved" rear view. There is a conflict between the two. As the view pans back in the game your view is heading to the "saved" 6 view, but when you hit the full extension of the pan it jumps to and almost locks to the default 6 view.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: clerick on March 18, 2012, 12:01:56 PM
           
                        O   <-------   head with reflectors



TIR                    TIR                    TIR          < ---- possibles TIR positions on your monitor


How reflectors could be not centered in TIR camera's view ??? (if you can hit the centering button)

O (head) and TIR positions are relative to each other.


 :salute

Pressing the center button only tells the computer what center should be, it doesn't physically center your head in the camera's view. Your camera should look like this;
(http://i193.photobucket.com/albums/z39/clerick44/TirCamera.png)
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 18, 2012, 12:08:56 PM
Cleric my TIR is precisely physically centered and I have the same issue lulu reported. Fugitive has a reasonable theory as to why you're not seeing the same thing.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: clerick on March 18, 2012, 12:10:15 PM
Cleric my TIR is precisely physically centered and I have the same issue lulu reported. Fugitive has a reasonable theory as to why you're not seeing the same thing.

I've been trying to recreate this. I have even played with my profile settings and I can't. Just trying to narrow it down to some common denominator.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: Hamltnblue on March 18, 2012, 12:37:19 PM
Since the update affected trackir is it possible all that is neeed is an adjustment to the profile?
Maybe those affected could try the basic profile first and adjust up from there.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: SIK1 on March 18, 2012, 01:15:23 PM
I came across this issue last night, but only in bubble canopied aircraft. I haven't had this issue with either the -1 corsair, P38, or the G2.
I don't know if the cage is giving me some sort of visual cue that I'm not getting in a bubble canopy. I do know that it messes me up so much that I'm avoiding planes with bubble canopies right now. 
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 18, 2012, 01:24:35 PM
I came across this issue last night, but only in bubble canopied aircraft. I haven't had this issue with either the -1 corsair, P38, or the G2.
I don't know if the cage is giving me some sort of visual cue that I'm not getting in a bubble canopy. I do know that it messes me up so much that I'm avoiding planes with bubble canopies right now. 

It doesn't affect the P-38's or birdcage canopies in my testing.  It also doesn't affect bombers or fighters without the updated graphics.


Since the update affected trackir is it possible all that is neeed is an adjustment to the profile?
Maybe those affected could try the basic profile first and adjust up from there.


I played with the Z axis setting but limiting your head movement to avoid the bug still limits your head movement, it's just a different limit.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: The Fugitive on March 18, 2012, 01:31:55 PM
You can check out a quick video I posted on youtube http://www.youtube.com/watch?v=r29c6pWNvBg&feature=youtu.be
Title: Re: track-ir bug - pls HTC give a look at this
Post by: TheRapier on March 19, 2012, 01:15:54 AM
Sorry, I'm more than a little frustrated. :)

Due to the "improvements" of the past 6 weeks, I've probably spent 40+ hours trying to get the game functionality back to what it was when we started this. Can't seem to get to there because another "improvement" comes along and puts me back again. These are hours that I would normally be playing and hopefully enjoying myself but they are just going down the drain to end up with nothing.

In this case I can tell you what doesn't work. I've:
1. Attempted adjustment of the X, Y, and Z curves on TrackIR 4.
2. Uninstalled TrackIR4, installed TrackIR 5.
3. Attempted adjustment of the X, Y, and Z curves on TrackIR 5.
4. Uninstalled and reinstalled TrackIR 5.
5. Attempted adjustment of the X, Y, and Z curves on TrackIR 5
6. Created a new profile from scratch in Track IR 5. I've also tried updating my original TrackIR 4 profile.
7. Reinstalled TrackIR 4.
8. Attempted adjustment of the X, Y, and Z curves on TrackIR 4

The entired time my head stays pinned to the headrest. Hard to do ACM if you can't see behind you. :)

I figure if I'm having this experience and getting this frustrated there are others having the same experience and just leaving. Not everyone can be this masochistic. It definitely seems to be something that happens as soon as the game fires up. Everything works fine in TrackIR in both versions. Fugitive's theory seems to fit what is happening. Does this only happen if you have roll turned off? I've noticed that even with roll turned off the view still rolls which is beyond wierd. Would it work to unsave the rear view?

The solid gold question seems to be, why? I'm considering taking up bridge or playing on the Xbox. Neither is as much fun but both are reliable and do what is expected. At lease I won't walk away with a headache every day.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: SouthLanda on March 19, 2012, 04:47:40 AM
I'm not using any special profiles, just the default trackir5 software.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 19, 2012, 04:48:38 AM
I have roll off and the bug is minor for me. I still have forward/back Z axis movement in the cockpit. I have no idea why you don't Rapier. All I had to do to get normal movement was avoid the full back head position.  :headscratch:
Title: Re: track-ir bug - pls HTC give a look at this
Post by: clerick on March 19, 2012, 05:13:07 AM
quick question. Are all of you having this problem using the 3 reflector hat clip or is it happening with the trackSclip too?
Title: Re: track-ir bug - pls HTC give a look at this
Post by: The Fugitive on March 19, 2012, 08:01:20 AM
 I use the pro clip. One thing I didn't try but thought about doing was to reset the default views head positions and try it again. Maybe the conflict is between default and saved views. By clearing out one of them we would know.
Title: Re: TRACK IR is nerfed
Post by: Vinkman on March 19, 2012, 08:38:50 AM
This is ridiculous. I don't know what is intended or not but it comes across as a VERY CLUMSY attempt to do social engineering. It's hard to imagine that this is unintentional. You have to believe that NO ONE even looked at the TrackIR implementation or understood what they were looking at if they did. I can only move my head an inch and its stuck right next the to armor plate like its glued there. You can't see to the side, you can't see around the armor plate in any plane. In every way the static views work much better. 

There is no way in the world that this can be thought to be or intended to be a realistic depiction of the pilot's movement in the cockpit. To say, "Track IR users can now get the full bounds of head movement in all planes" is so far off the mark I feel like we are on different planets.

Just be clear, the attempt here is to provide good feedback for the improvement of the game. I love this game, I love the genre but I can't take the steady diet of absolutely crap changes. I have a subscription so I can blow off steam and do something I enjoy for the weekend. What we seem to be running into is changes that don't improve anything and just make the game worse. It hasn't been fun for the last two months. I'm getting to the end of my rope about logging on and having my blood pressure go through the roof because of another ill thought out, ill tested "improvement". I totally get that you want to make improvements and support that. But if you don't want to run off your player base, they have to work. That means REAL testing, not throw it against the wall and see what falls out.

I'm now ready to try something, anything else that won't make me sick when I fire it up. Please, please please take a look at this.



It seems that there is "Friction" when your head is pressed against a boundery. So you can't "slide" your head along it. Don't know what causes that, but perhaps they will fix it.  In the meantime, When looking back and left, and transitioning to back and right, I move my head to center position first.  BUT I do think the expanded view range is very worth it. When the "friction" Problem is corrected, it will be perfect.  :salute

Title: Re: track-ir bug - pls HTC give a look at this
Post by: PFactorDave on March 19, 2012, 10:13:11 AM
I'm not totally sure I am understanding what the problem is, but...

If you are sitting in a seat, with your head and shoulders against the seat back, you can't turn to see behind your chair unless you bring your shoulders away from the seat by leaning a bit forward.  It sounds like TrackIR is simulating this.

But I may be misunderstanding precisely what the problem is.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 19, 2012, 10:36:49 AM
PFactorDave, 

You can. For example, let push 2 key and move your shoulder left/right.


I want to point out the problem on another way. The z back displacement is now so short
that pilot is shifted too near the gauges very easily due to track-ir.


 :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 19, 2012, 10:43:57 AM
I'm not totally sure I am understanding what the problem is, but...

If you are sitting in a seat, with your head and shoulders against the seat back, you can't turn to see behind your chair unless you bring your shoulders away from the seat by leaning a bit forward.  It sounds like TrackIR is simulating this.

But I may be misunderstanding precisely what the problem is.

It happens when you lean away from the headrest to make it smaller while your head is to one side to see around the headrest.  The patch referred to increasing the cockpit limits for TIR but we are seeing it being more limited.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: PFactorDave on March 19, 2012, 12:41:47 PM
It happens when you lean away from the headrest to make it smaller while your head is to one side to see around the headrest.  The patch referred to increasing the cockpit limits for TIR but we are seeing it being more limited.

I haven't noticed any bad effects from the last change, but I will fiddle with it later.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 19, 2012, 04:13:16 PM
I found another TIR bug. I hit F10 in the tower offline and appeared to move forward about 4-6 inches while getting the "head position saved" message for each button press/movement. I hit it several times and it kept moving me forward until it started moving me backwards. I repeated this cycle a few times and it didn't seem to always reverse direction in the same spot. I hit F10 with the TIR LEDs off, program still running, and nothing happened except the "head position saved" message. I turned the LEDs on again and F10 moved me forward and back again. I reset my default head position, with TIR LEDS of,f to default with HOME and F10 and still had the same behavior when hitting F10 repeatedly.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: TheRapier on March 19, 2012, 04:26:03 PM
I just noticed this in Lulu's post
Quote
I want to point out the problem on another way. The z back displacement is now so short
that pilot is shifted too near the gauges very easily due to track-ir.

In my case I'm locked all the way back, right against the headrest. This is making the saved head position thing more likely as the bug is manifesting differently for different people. I have no X, Y, or Z movement at all, just Yaw and Pitch.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: hyzer on March 20, 2012, 09:48:39 AM
I haven't noticed the bug being discussed yet either, which either means I don't have it or my SA is so low it seems completely normal to me.   :lol  

I change my saved head position to a bit forward and up, this give me a little more view over the nose.  With this view I can usually see the top half of the instrument panel without having to look down.  If I need something not in view on the panel a quick look down is all I need.  All my axises are active and trueview is checked, I have roll turned way down though.  
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 20, 2012, 04:05:13 PM
"I change my saved head position to a bit forward and up"

" All my axises are active and trueview is checked, I have roll turned way down though. "

That's way you don't noted anything !

 :lol


 :salute

Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 20, 2012, 05:10:14 PM
I just noticed this in Lulu's post
In my case I'm locked all the way back, right against the headrest. This is making the saved head position thing more likely as the bug is manifesting differently for different people. I have no X, Y, or Z movement at all, just Yaw and Pitch.

I tried saving my head position all the way back to duplicate your issue and I still had some Z axis movement.  :headscratch:
Title: Re: track-ir bug - pls HTC give a look at this
Post by: TheRapier on March 20, 2012, 11:33:50 PM
Tried Home and F10 to reset the head position but it did nothing.

Does turning roll on or off affect this? I haven't tried that but I've done darn near everything else.

It seems that the head position gets locked somewhere on the Z axis, we have at least one full forward and one full back. Anyone getting stuck somewhere else?
Title: Re: track-ir bug - pls HTC give a look at this
Post by: hyzer on March 21, 2012, 07:44:52 AM
"I change my saved head position to a bit forward and up"

" All my axises are active and trueview is checked, I have roll turned way down though. "

That's way you don't noted anything !

 :lol


 :salute



To clarify what I meant by roll turned down, the speed of the head roll is such that for a large head roll I get a small movement in game.  It seems to help me not over control and get Linda Blair type head movements.   :devil   :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: TheRapier on March 21, 2012, 04:44:42 PM
I have roll turned off for just that reason, makes me motion sick to have all of that going at once :).

Sounds like turning roll on but turning it down may have some effect?

BTW, who on the thread have TIR4 and who has TIR5? I have both and neither works but I'm trying to figure out where to concentrate my efforts.

Thanks!
Title: Re: track-ir bug - pls HTC give a look at this
Post by: bustr on March 21, 2012, 05:42:18 PM
In the TrackIR 5 GUI your profiles are probably setup for 6axis motion and TrueView as a common base line.

How are you setup in the game under "View Options"?

~Defaults to Instant View

~TrackIR Object Relative Move

~Use Snap View Padlock

Can all of you gents with this problem post back your game "View Options"? At least one of you who is not having this problem in 6axis TrueView TrackIR mode also.

Another thing to try is to remove the hps file for your fighter's cockpit in question so the game generates a new default one and see if that fixes the issue.

\Aces High\Settings\Planes\xxxx.hps
Title: Re: track-ir bug - pls HTC give a look at this
Post by: TheRapier on March 22, 2012, 07:06:34 PM
I tried the 38 and the Yak as examples of the old planes that don't have the problem, they have more freedom of movement so your head isn't locked in place, but you don't seem to be able to put your head against the percieved canopy. So it still limited but has much more movement compared to having your head locked :).

I tried turning on roll but that just made me sick and didn't fix it.

I tried renaming the HPS file to make it create another one, didn't change a thing.

HTC guys, any advice here?
Title: Re: track-ir bug - pls HTC give a look at this
Post by: hitech on March 23, 2012, 10:33:27 AM
This version should fix the issue, Would you please test it before we do a patch.

Download the file below into your aces high folder, and the run it directly.
http://downloads.hitechcreations.com/trirtest.exe (http://downloads.hitechcreations.com/trirtest.exe)

It is NOT an installation program , but rather simply a test executable.

HiTech

Title: Re: track-ir bug - pls HTC give a look at this
Post by: LCAMerciful on March 23, 2012, 03:54:42 PM
This version should fix the issue, Would you please test it before we do a patch.

Download the file below into your aces high folder, and the run it directly.
http://downloads.hitechcreations.com/trirtest.exe (http://downloads.hitechcreations.com/trirtest.exe)

It is NOT an installation program , but rather simply a test executable.

HiTech



I tried to run it by downloading "tritest.exe" and then moving it to my Aces High folder (In my case D:\AcesHigh) and running it from there.  I get the following message:

"The version of this file is not compatible with the version of Windows you're running.  Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

It does not matter if I run it as Administrator or not.

I have Win7 64 bit.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 23, 2012, 04:20:06 PM
I get the same message. Win7 64 bit. Tried admin and compatibility but no difference.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: Skuzzy on March 23, 2012, 04:27:25 PM
Ok, now that we know someone is paying attention...:D

It is fixed.  Funny things happen to binary files that are uploaded as ASCII.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 23, 2012, 04:52:56 PM
Test file is fixed? Same link?
Title: Re: track-ir bug - pls HTC give a look at this
Post by: hitech on March 23, 2012, 04:53:33 PM
Test file is fixed? Same link?

Yes same link
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 23, 2012, 05:04:35 PM
OK bug is gone from P-51, views are great. Hitting F10 in tower doesn't walk me forward and backwards now. Just one little thing. In the tower I jump from full forward to full rear Z axis with a slight head movement. Even a pitch change, head up or down will zoom me back and forth. This is only in the tower.

Edit: It takes 1" of  real head movement to move the Z axis from full back to front in the tower. I renamed my settings folder and tried again with no difference.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: The Fugitive on March 23, 2012, 05:06:29 PM
Mine crashes the game and pops a window "windows is looking for a solution..." It crashes as it starts building the cache.

Win7 64
Title: Re: track-ir bug - pls HTC give a look at this
Post by: bustr on March 23, 2012, 06:44:59 PM
It ran fine for me but, the download process popped up a bright red IE file type download warning telling me that the file was of an unusual unsigned file type, did I really want to download it. I had to right click on the link and just do a save as to get it downloaded. Tritest.exe dosen't have the Hitech Creations digital signature like all of their other downloads and executables it seems.

That was one bright red IE message.....

Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 23, 2012, 07:15:50 PM
Ok, now that we know someone is paying attention...:D

It is fixed.  Funny things happen to binary files that are uploaded as ASCII.

I should have had a clue when it wouldn't pin to the start menu.   :lol
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 24, 2012, 10:13:30 AM
I adjusted my Z axis and reduced the scaling but the behavior in the tower didn't change. I still go from full forward to back with a small head movement.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 24, 2012, 04:14:43 PM
I saw this news right now. I will try the little program as soon as possible.

If You use the previous version, then You will noted that p47x (for example) track-ir behavior is
the opposite of f4ux or p51x ones and it's bad.  In new version things are reversed. p47x track-ir behavior
is good and f4ux or p51x is bad.

It seems to me that the lenght of z axis is reduced in a strange way.
In previous versions when i moved back my shoulders, I can saw the gauges gone far away forward
more then now.


 :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 24, 2012, 07:51:54 PM
Just noticed in the tower the X axis is jumping full left to right with a slight head movement similar to the Z axis but Yaw and Pitch are normal. X and Z both work normally in the cockpit.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: hitech on March 26, 2012, 10:53:05 AM
A new test version.
I changed the way the system scales and crops from your base head point.

I think this will work as you think it should.

Download the file below into your aces high folder, and the run it directly.

NOTE THE NAME CHANGE

http://downloads.hitechcreations.com/trirtest2.exe (http://downloads.hitechcreations.com/trirtest2.exe)

It is NOT an installation program , but rather simply a test executable.

HiTech


[/quote]
Title: Re: track-ir bug - pls HTC give a look at this
Post by: TheRapier on March 26, 2012, 11:23:21 AM
I tried the first Tritest over the weekend. I didn't have time to go exhaustively through a lot of planes or any testing to determine the why's of the behavior.

First, overall, it is MUCH better than before. It responds to the X, Y, Z axis and with the X axis actually moving with head movement. Z axis seems kinda wierd, either not moving at all, then moving a lot and somewhat unpredictably. Y axis is the strangest of all. Head movement side to side on the X axis seems to be very predicated on Y axis height. A small change on the Y axis can limit X axis a lot as if the canopy were stepped like a ziggurat and not a smooth curve.

The strangest stuff was in changing planes. It worked well with the P51D with just some oddnesses. If for any reason I took the headset off, say to step away from the computer for a bit, on returning the view would lock strangely for a second or two, then move very notchily. This would go on for a minute or two and then smooth out, as if it was reacquiring the headset.
 
When I tried the Fw190D, it moved very strangely. The movement lagged behind actual head movement and was slower than in the pony. Then it would bounce when it reached the end, rebounding slightly backward in the direction it had come.


Strangest of all was flying the P47M. I would center the view and then fly along looking around. After about a minute of looking around, my view would gradually sink down until I could barely look over the lower edge of the cockpit and my virtual head was lower than the bottome of the gunsight. I'd re-center and it would pop back up, only to gradually lower as I looked around.

I'll try to give the new file a try somewhere during the week and report back.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 26, 2012, 03:28:45 PM
Looks good Hitech. Just a little issue with the pitch down. I can look straight up but when I look down I get to about 45 degrees down and the view snaps to the rear. I can't look straight down. Everything else is fine.

Edit: Tested again with the default profile and everything is fine. I could look down before with my usual profile, so far I don't know what the difference is, but trirtest2 seems to have fixed every bug I was seeing before.

Edit2: I made my pitch down setting more aggressive instead of mirroring pitch up and I can look straight down again with my usual profile after this adjustment.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: Vinkman on March 27, 2012, 08:42:45 AM
A new test version.
I changed the way the system scales and crops from your base head point.

I think this will work as you think it should.

Download the file below into your aces high folder, and the run it directly.

NOTE THE NAME CHANGE

http://downloads.hitechcreations.com/trirtest2.exe (http://downloads.hitechcreations.com/trirtest2.exe)

It is NOT an installation program , but rather simply a test executable.

HiTech





Is this program just to test it for a later incorperation into AH, or is it the fix?   
Title: Re: track-ir bug - pls HTC give a look at this
Post by: FLS on March 27, 2012, 08:52:25 AM
It's a test of the bug fix. When it's ready it will be in an update.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: Vinkman on March 27, 2012, 09:26:45 AM
It's a test of the bug fix. When it's ready it will be in an update.

Roger thanks FLS.  :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: LCAMerciful on March 29, 2012, 10:03:37 PM
I finally got a chance to test tritest2.exe tonight.  I can't say that I flew every plane but it worked just fine.

Except in the C47.  You can look up/down and left/right but that's it... as if you were strapped tightly into the seat.

Other planes may still be buggy too but all the only one that I flew that was buggy was the goon.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on March 30, 2012, 09:09:48 AM
Tritest2 works well on this families: spit, p51, f4u.

I will try others families as soon as possible.


 :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: TheRapier on April 01, 2012, 02:40:56 PM
Finally got a chance to try the TriTest2 file this weekend.

Good news:
1. P51D is nearly perfect. Functionality is mosty restored though I seem to have some difficulty looking straight up. Might be the TIR settings, I mess with that and see.
2. Much better with the other planes I tried with some anomalies, see below. Niki seemed spot on as well.

Not quite as good:
1. Seems to impact frame rates more than it used to, particularly in high traffic. FR drops from 60 to 30.
2. When you first start the program, within a couple minutes it will do an alt-tab on its own and pop you to the desktop but AH is running.
3. Seems to be a higher incidence of host connection lost than usual.
4. P47M view directions are perfect but for some reason the speed is off, slower than in the Pony. It was also hard to get oriented forward, the horizontal plane was tilted. Also trying to look down at the instrument panel would be read as leaning forward which would put you into the sight.

Hope that helps!
Title: Re: track-ir bug - pls HTC give a look at this
Post by: lulu on April 02, 2012, 10:36:54 AM
My system is slower then repier one - i suppose.

In fm2 It works.

I think that the impact on frame rate is dued to the traffic more then track-ir rescaling.
I did not experince any alt-tab neither on internet connection.

In p47 family there is a little problem (z-axes rescaling?) but the situation
is much, much better then in past time. The problem is as posted on: March 26, 2012, 11:23:21 AM
by: TheRapier" But as i said is now a minimal  thing.  I think that this problem comes from the fact that the cockpits
have different lenght and seats.

I think that It would be better to have a track-ir scaling function for each planes and not one for all planes.

 :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: LCAMerciful on April 02, 2012, 03:31:58 PM
Finally got a chance to try the TriTest2 file this weekend.

1. Seems to impact frame rates more than it used to, particularly in high traffic. FR drops from 60 to 30.
2. When you first start the program, within a couple minutes it will do an alt-tab on its own and pop you to the desktop but AH is running.
3. Seems to be a higher incidence of host connection lost than usual.
4. P47M view directions are perfect but for some reason the speed is off, slower than in the Pony. It was also hard to get oriented forward, the horizontal plane was tilted. Also trying to look down at the instrument panel would be read as leaning forward which would put you into the sight.

Hope that helps!

1. I noticed no difference in FR when running tritest2 as opposed to running the original program.
2. I had no issues with it alt-tabbing me out of the game while running tritest2.
3. I was on for several hours and didn't get dropped once.
4. I don't recall having any issues while flying the P47M however I only flew it for one uneventful sortie.

TheRapier I have to wonder if you have some kind of malware running in the background causing your first three issues?  Those seem like classic symptoms of being infected.
Title: Re: track-ir bug - pls HTC give a look at this
Post by: Vinkman on April 03, 2012, 08:48:44 AM
New patch in the game for the Track IR was a big improvement. this combined with the head box upgrade from the last patch had made the TrackIR feature an order of magnitude better.

Thanks for looking into it and upgrading it HiTech.  :salute
Title: Re: track-ir bug - pls HTC give a look at this
Post by: Chauncy on April 03, 2012, 01:54:14 PM
My TrackIR is centering me close and low.

When I move my head back and up a little to get a wider view and hit the f10 button I get head position saved.

But then as soon as I hit the auto center button, poof, back to low and close.

Grrrrr.

When I turn off TrackIR completely and hit the defaut facing my position is just where it was when I hit the f10.
Now, until the patch on April 02, 2012 this was true for when I hit the TrackIR auto center.  It would go to where I set my front facing f10, but no longer.

grrrr.

Chauncy
Title: Re: track-ir bug - pls HTC give a look at this
Post by: TheRapier on April 08, 2012, 03:04:14 PM
Just an FYI with the patch.

Still is alt-tabbing out at least once after starting AH.

Ran into some strange slowing down of the TIR response. Runs for a while and then catches up. All of this in the pony. Will try some of the other planes today.