Aces High Bulletin Board
Help and Support Forums => Technical Support => Topic started by: Latrobe on June 17, 2012, 12:03:13 AM
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I have a good number of films saved of some awesome fights, but almost half of them I can't even view! When trying to open the film I just get a message saying "ahfilm has stopped responding" and then the program closes down. I get this problem with old films, new films, long, short, everything; it's just happens on any random film. I even get this issue with a film I just saved 2 minutes ago!
I want to watch these films and learn from my or my opponents mistakes, but I can't even watch them anymore. :(
Did the films not save correctly? Or did they become corrupted somehow when opening them for the first time? Is this problem fixable?
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some people seem to have issues with the film viewer, others, like me no problems at all. If I did have an issue, I'd save my setting folder and then download and install a fresh version of the game. Maybe a file in the viewer got corrupted. It about the only thing you can do.
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I have had occasional crashes like that in the past but just now changed my video card and almost every film is crashing. Some make it through a few minutes and always crash at the same point. Some crash when the film being edited reaches the end as it's being saved. And others will crash at startup.
The game plays great at 59fps with no stuttering or anything, but the film viewer makes films choppy like a slide show at times. Yesterday, I reloaded the game from scratch (and installed my old saved settings, sounds, etc) and the issue persists.
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I have a good number of films saved of some awesome fights, but almost half of them I can't even view! When trying to open the film I just get a message saying "ahfilm has stopped responding" and then the program closes down. I get this problem with old films, new films, long, short, everything; it's just happens on any random film. I even get this issue with a film I just saved 2 minutes ago!
I want to watch these films and learn from my or my opponents mistakes, but I can't even watch them anymore. :(
Did the films not save correctly? Or did they become corrupted somehow when opening them for the first time? Is this problem fixable?
I think there is a problem with it. I emailed HTC about it... If I rename the "world" file in settings, my film viewer works fine, otherwise it crashes often.
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Folks, check your in-game video settings, especially if you are running with shadows enabled. The film viewer is going to use up more video resources as it is run in a Windowed mode and it is not going to be friendly when resources run out.
Disable shadows and see if that helps, or at least, improves the situation.
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a film I posted crashes on a number of computers, including midway's.
deleting the world.cfg fixed the problem each time :headscratch:
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And if all those computers are using shadows, they could all have the same problem. Please try turning off shadows and see if it makes any difference.
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And if all those computers are using shadows, they could all have the same problem. Please try turning off shadows and see if it makes any difference.
Turning shadows off made no difference for me. Film Viewer still crashes unless I remove the "world" file in the settings folder.
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That is what I need to know. Just trying to find a common thread. We have not been able to duplicate this problem.
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By the way, if anyone wants to send in the "world.cfg" file AND the film causing the crash, that might be helpful.
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Here are my current settings. Works flawless in game but most films crash:
(http://i343.photobucket.com/albums/o460/caldera_08/settings.jpg)
Where do I find the "world.cfg" file?
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By the way, if anyone wants to send in the "world.cfg" file AND the film causing the crash, that might be helpful.
I did. Did you get them?
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I got the "world.cfg", but no film.
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I got the "world.cfg", but no film.
Film is in the link at bottom of email. It's called WinginFew1.
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Skuzzy, I just sent you a film and the world.cfg file. Crossing my fingers. :pray
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the film that makes midway crash
http://mapage.noos.fr/rsm/WinginFew1.ahf
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I won't be back home until tomorrow, but I do have shadows on. I'll have to try turning them off once I get home. If that doesn't work I have plenty of films I can send in with the world.cfg :eek:
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Bad news. Using the various "world.cfg" files and films have not yielded one crash yet.
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Any of you guys have any anti-xxx software installed (note: installed, not just running or disabled)?
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Any of you guys have any anti-xxx software installed (note: installed, not just running or disabled)?
Microsoft Security Essentials is all I have.
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Well, there has to be something in common with all you who are having this problem. None of the films/world.cfg files, sent to us, have crashed on any system yet.
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Well, there has to be something in common with all you who are having this problem. None of the films/world.cfg files, sent to us, have crashed on any system yet.
I just set all my graphics options to minimum and the film works. I'm going to turn the options back up one at a time and see which one is causing the crash.
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I think the problem is with the "Ground Detail Range" slider.
When I turn on all graphics options to max and enabled everything except change the slider for ground detail range to a 1/4 inch below 4 miles then the film viewer works fine. So max everything except ground detail range slider a bit below 4 miles and film viewer works.
When I have all graphics options to minumum and every graphics option disabled other than Detail Terrain checked and ground detail range slider to 4 miles, the film view crashes. So min everything except ground detail range slider at 4 miles with detail terrain checked, film viewer crashes.
It looks like the problem is setting the ground detail range to 4 miles is causing the problem no matter what the rest of the graphic options are set to, other than having detail terrain on.
Since the ground clutter is new and the slider appears to relate to clutter distance, I suspect there is some sort of issue with it set all the way to 4 miles. I'm going to leave it set at 3.9 miles for now.
PS: That ground detail range slider at max appears to cause the problem even when ground clutter is turned off.
PSS: Also when I move the slider to just a hair below 4 miles (maybe 1/16 of an inch below), the film viewer works fine.
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Midway, what terrain? The distance slider will cause X number of objects to be rendered. If there are too many, then it could, possibly, cause the film viewer to crash. A couple of the special events terrains do push the limits on the number of objects in viewable range.
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Midway, what terrain? The distance slider will cause X number of objects to be rendered. If there are too many, then it could, possibly, cause the film viewer to crash. A couple of the special events terrains do push the limits on the number of objects in viewable range.
Current terrain in LWA = Compello, is where I adjusted all my graphics options to get the film viewer to work.
Not sure what terrain was in the film(s), probably varying terrains since it crashes on a number of different films old and new.
Seems odd that moving that slider from 4 miles to 3.9+ (as close to as possible to 4 miles) no matter what the other graphics options are set to should cause the film viewer to crash.
PS: I'm likely jumping to conclusions on the cause, but that's the best guess from what I'm seeing so far.
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the film was taken on the big water map, probably compello
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With the slider below 4, the winginFew1 film works fine, but other films are still crashing. I tried it on a 15 second film I made and the viewer crashed. I'm going to see what, if anything, I can do to the graphics options to get this short film to work. It crashes before the film starts.
Here is the link for the 15 second film: http://www.4shared.com/file/_ZHr6xFN/rudder_extremes_350_plus.html
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Got the 15 second film to work by moving the slider 1/4 inch to the right of 4 miles.... when I have it 1/16 inch (or closer) to the 4 mile limit, the film viewer crashed on this short film, although it worked on the other film (winginfew1).
I'm going to leave the slider 1/4 inch from 4 miles.
I'm pretty sure the problem has something to do with this slider... changing other graphics options doesn't seem to affect it (so far).
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I do not have enough information to start to understand why it would effect your computer and not any of ours.
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I do not have enough information to start to understand why it would effect your computer and not any of ours.
I'm fine for now, I think, with the slider 1/4 inch from 4 miles. If the film viewer crashes again on me, I'll let you know. Maybe others can try this and see if it helps them too.
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I'm fine for now, I think, with the slider 1/4 inch from 4 miles. If the film viewer crashes again on me, I'll let you know. Maybe others can try this and see if it helps them too.
That doesn't work for me. All the films from today work but previous films are still crashing. Could be some allergic reaction to a certain map.
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I do not have enough information to start to understand why it would effect your computer and not any of ours.
I emailed you the dxdiag, graphics settings, and screenshots yesterday. Hope it helps. Like I said, i seem to have found a solution for now by setting the ground detail range slider to about 3.7 miles or so and have set all my other graphics options back to like I normally play. No problems so far.
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Weird, moving the Ground Detail Range down from 4 miles to 2 lets me view films I previously couldn't. Though head movement while viewing the film is very jerky at times.
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Weird, moving the Ground Detail Range down from 4 miles to 2 lets me view films I previously couldn't. Though head movement while viewing the film is very jerky at times.
Same here on using number pad to look around.
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Just got the new version loaded up. Tested the film viewer. What films I watched (and some were ones I couldn't for more than a few seconds before) will now play properly all the way through. Thanks for the fix.
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Just got the new version loaded up. Tested the film viewer. What films I watched (and some were ones I couldn't for more than a few seconds before) will now play properly all the way through. Thanks for the fix.
We really did not do anything. We have no idea why some peoples computers were crashing and others were not. Never could duplicate it with the films from anyone.
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The only thing I noticed that remained from the last version in the viewer was the flickering numbers in the time display when you loaded a film. That's still happening. That never happened IIRC before the crashing stuff started for me the last version or so. I was able to watch one of my FSO films that I wasn't able to watch for more than about 20 seconds before all the way through. It got late so I didn't get a chance to check more. Was doing battle with a new router. I won and went to bed.
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The films that crashed before still crash. Every once in a while, there is one that just won't run for whatever reason. The recent problem was strange because almost every film from a 2 or 3 day period crashed. Weird, because of the number of films crashing and because of the small number that didn't.
At least things are working fine right now (knock on wood).
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We have never been able to duplicate any of the film crashes form the films people have sent us. We suspect it may be some type of resource issue, but we can only guess, at the moment.