Aces High Bulletin Board
General Forums => The O' Club => Topic started by: Dragon on June 28, 2012, 09:52:18 AM
-
Resume edited for confidentiality only.
This made my head hurt; can you count the errors?
CAREER SUMMARY: Looking for a challenging position as a entry level Manger, which will allow me to both utilize my skills and acquire new abilities. I have the ability to work in a fast paced environment.
My skills experience consists of presenting exceptionally fast customer service quality. I also have the ability to lead. I am a team leader and player. I also pose the ability to prioritize and manage time well and interpret Information. I can also accept responsibility and decision making with handling cash or Recorded transactions. I also have an outstanding performance track record when it comes to Selling promotional items or merchandise. I also pose contract negotiation and compliance customer and help organizational and strategic Planning. I have great communication skills. I can also provide and prompt expansions of sales rates.
PROFESSIONAL EXPERIENCE
Customer Service Representative/ Sales Associate:
• Handles the checkout line, accepting cash, checks, credit / debit cards for purchases.
• Cross selling store products, advising the customers of on-going promotions.
• Setting up the store displays.
• Process inventory & stocked shelves.
• Set customers for discount cards.
• Handle return discrepancies.
Manger in training Customer Service Representative/Sales Associate
• Accepted cash, credit, & checks for purchases.
• Cross- sold promotional products.
• Processed inventory.
• Stocked shelves.
• Store maintenance.
Casher
• Handled the checkout line- processed checks, credit card transactions & cash for purchases.
• Bagged groceries.
• Stocked shelves put out produce.
EDUCATION
ADDITIONAL INFORMATION
Computer Skills
• Microsoft Office/Windows
• MS Word/Excel
• Access/PowerPoint
• Internet, Email, & Proprietary Software
Additional Skills
• Develop presentations
• Customer service, decision making, problem solving, meeting quota, detail oriented, organized and negations
• Office procedures (typing/editing/filing/10 Key, etc.)
• Oral and written communication
• Persuasive, motivated and trustworthy
• Receives and process incoming mail
Qualifications I have more than 5 years’ experience working in retail customer service establishment. I also have a verifiable track record of successful skills meeting all deadlines. Ensuring all sales and service objectives are met. I can also Handles in the best interest of both customer and company. I can also provide great floor sales assistance to customers. I can also provide customer with a fast pace atmosphere. I can also work internet, PowerPoint, excel, Microsoft word. I meet all company goals I am able to multitask and I am a great expert at Loss prevention.
-
This was a resume that was submitted to you?
-
I got as far as "a entry level Manger" and quit reading.
-
After "CAREER SUMMARY", there is no career summary.
-
"I have great communication skills..." :rofl
-
I gave up after the first paragraph :bhead
-
Cleanup isle 3
-
I also got handles of my headache. I also noticed there was no summery of careers. I also Think they tired to deffiatly upsale them selfs for a Cashier.
-
I also got handles of my headache. I also noticed there was no summery of careers. I also Think they tired to deffiatly upsale them selfs for a Cashier.
Casher, not cashier.
Pay attention please.
Sheesh!
-
I received just over 400 applications for the last position I posted on Careerbuilder.com. Some were absolutely atrocious.
Heck, I work with people that capitalize words in the middle of sentences, or suddenly start a new line of a paragraph in the middle of the sentence. I even had one staff member consistently send out a daily report to every county judge, complete with misspelled words and poor punctuation. That didn't go over too well.
-
Out of context - "I also pose the ability".... :rofl :rofl :rofl :rofl
:cheers:Oz
-
...Well fine, if you don't like my resume I didn't want your crappy job anyways! ;)
It astonishes me that the world has gone more and more to text based communication while spelling, punctuation, and grammar have gone by the wayside. I'd have thought they would have improved...
Wiley.
-
...Well fine, if you don't like my resume I didn't want your crappy job anyways! ;)
It astonishes me that the world has gone more and more to text based communication while spelling, punctuation, and grammar have gone by the wayside. I'd have thought they would have improved...
Wiley.
what's that thing about being "all thumbs"?
(http://content7.flixster.com/question/49/43/44/4943449_std.jpg)
with the proliferation of idiot phones, thinking is optional...
-
Periods tend to come once a month. It's a good thing chicks don't have to deal with commas.
I’m "name removed" an individual with a professional demeanor and devoted diversified individual with a lot of experiences in management, customer service, sales, call center and an expert in computer software. I also have experiences in 10-key 8000 kph, short-hand, typing 65-85 wpm, filing, data entry, emailing, answering phone calls, faxing, major attention to detail and letter formatting. I’ve been in management for over 8 years and I have 15+ years in customer service. I’m professional, outgoing, well- prepared hardworking, loyal candidate for any position in customer service, inbound/outbound agent, clerical/ receptionist, sales, and/or management.
QUALIFICATIONS
I’m an expert in office skills such as faxing, emailing, delivering/ receiving messages, memos, cover letters, data entry, excel, PowerPoint, Microsoft Word Processor, 10-key, type 65-85 wpm, writes short-hand, PC and internet proficiency, and knowledgeable with other computer software. The retail environment I exceeded in customer service, able to learn quickly, motivated to keep teams driven / trained properly, and successful at reaching goals. I’m excellent with leadership skills, being dependable, ambitious, well above average skills in mentoring and overseeing coaching sales teams, strong organizational skills with observing attention to detail, ability to adapt to changes, influence others, diversified personality; value working with professional staff, and quantified management qualities. I’m also career-oriented, motivated individual seeking a challenging position where I can present my unique communication/ interpersonal skills to deliver customer service and management abilities in a retail/office/and call center environment.
Full-time Sales Associate
Answering incoming phone calls, engaging with customers, making payments for customers on their accounts, up selling on accessories, selling smart phones, opening/ closing the store, knowledgeable about the latest devices, customer service, exchanging warranties, helping customers’ with technical problems, having a clean atmosphere, researching information for customers, and protecting customers’ private information.
Inbound Customer Service Agent
Accepting inbound phone calls from customers placing orders for items from the catalogs, verifying customers information such as (addresses/ credit cards numbers/expiration dates) accepting social security numbers for pre-approved offers for the EZ Pay Plan (line of credit through Amerimark), checking inventory for customers inquiring about items and their status of availability, selling trial memberships to customers along with catalog coupons (receiving commission from these sells on a monthly basis), selling rewards programs to save customers on their orders in a year of shopping with the discount program, providing outstanding customer service, transferring customers to different departments and supervisors, checking the queue stats.
Department/Hiring Manager
Managing Dairy/ Meat Departments, assisting customers, assigning duties to associates, follow-up with associates on selected duties for completion, identifying weakness in associates completing one-on-one training/coaching, interviewing potential candidates for my department, zoning merchandise, merchandising, reducing shrinkage, prioritize daily workload, ordering products daily, printing labels, price changes, price overrides, daily usage of Gemini device, stocking/ cleaning sales floor, inventory every Monday/ inventory for the Meat Department on monthly basis, pulling out of dates, binning (login) merchandise into back room, usage of pallet jacks, changing bunkers (with new products), checking temperatures around the departments, attending management meetings, phone calls from customers about the product, completing associates evaluations, printing rollbacks, secured proper floor coverage, completing negative on-hands, count requests, need to counts, making sure associates practice safety, changing on-hand counts, picking merchandise, changing comac, knowing daily tmats (particular days/time frames), assigning lunch breaks, checking daily sales, customer service, talking with vendors about their products, knowing the top sellers departments, and completing daily paperwork.
Full-time Sales Associate
Assisting customers with their purchases, directing customers to different areas of the store, transferring calls to different departments, cash handling, completing transactions such as cash/credit/check payments on customers’ accounts, reducing shrinkage, secured proper floor coverage, cash, credit and checks for their purchases, assisting customers over the phone, keeping area clean and straighten, opening/ closing registers, and providing excellent customer service.
Full-time Senior Manager
Performing cash, credit, and checks transactions, assisting customers on their purchases for their pets, assisting customers over the phone, completing shipment, ordering supplies, knowledgeable about the merchandise, reducing shrinkage, secured proper floor coverage of employees, contacting other stores to locate merchandise, shipping merchandise to stores and customers, completing management paperwork, adjusting directions/ scheduling to meet the needs of the store, cash handling, keep store straighten, prioritize workload, identifying weakness of associates and completing one-on-one training/ coaching, making sure associates stay on top of their opening/ closing duties, figuring daily numbers/ goals, redesigning/ merchandising of main windows, dressing customers pets, opening/ closing the store, depositing money into company’s bank account, and customer service.
Full-time Assistant Manager
Selling expensive writing instruments, limited edition watches, special edition pieces, sunglasses, belts, small/ large leather goods, fragrance, refills for writing instruments, clientele clients, writing thank you notes, prioritize workload, writing personal letters to clients monthly, training associates about products, cash handling, selling products over the phone, proper floor coverage, adjusting directions/ scheduling to meet the needs of the store, learning extended information about the product, reducing shrinkage, merchandising, shipping merchandise to stores and clients, completing/ sending repairs out, ordering supplies, figuring daily/ weekly/monthly paperwork, strong interpersonal skills, sending out catalogs, polishing/ cleaning product, ranked the #1 sales person, produce over $100,000 in first year, conducted one- on-one training/ coaching, opening/ closing the store, networking with clients, achieving yearly/ monthly numbers, and top of the line customer service.
-
I stoped reading after Resume edited after that i started skimming and then got bored :rofl
-
I used to hire people. resumes are mostly made up of lies. just some are better written than others. most resumes I got were not actually completed by the sender, but by a 3rd party, that was obvious during the interview.
as bad as it sounds, our company had a unofficial policy of not hiring people over 30 for entry level positions as they could ask for a higher salary. or people who didnt look like "they belonged", not a color or ethnic thing, but still all the crap I had to do still makes me feel guilty, as they were some that were very well qualified, but we offered the job to others who truly didnt belong working there. about 90% of all the people we hired were just young "I am superior" than you attitude who spent more time whining about work than actually doing some.
based on who we hired were I work, I see that nothing has changed.
semp
-
semp,
It's the same as when you did the hiring.
The amount of complete BS that people put on their resumes is comical, especially when you know what you're talking about. However, it really comes out when you ask the candidate questions about the experience/BS they listed on their resume.
Resume: Managed EMC CX3 Series SAN
Me: "So, tell me about your experience with the EMC SAN. That's a similiar model to what we're using here."
Candidate: "Well, I never really worked much on the SAN, you know, we had a guy who did that for his full time job. But I did watch him. And when we migrated to a new SAN, I watched too, so I kind of saw what they were doing. It was really the contractors, but I tried to sit and learn as much as I could."
I narrowed my candidates down from 400ish to 10, and had 7 phone interviews. 4 of the phone interviews were full of questions and answers like the example above.
I also had a couple of applicants send me LinkedIn requests as soon as they applied. While I appreciate a 'go getter' attitude, that's a tad forward. :)
-
Casher, not cashier.
Pay attention please.
Sheesh!
Dont forget "Manger" instead of Manager. :rolleyes: