Aces High Bulletin Board

General Forums => Wishlist => Topic started by: kappa on August 03, 2013, 01:05:43 AM

Title: HTC, congratulate your loyal customers
Post by: kappa on August 03, 2013, 01:05:43 AM
Make it part of the Achievement system perhaps..

New subscriber - some sort of skin or plane insignia. I guess something not too easy to pick out of a crowd..

3mths - new plane loadout

1yr - skinz

5yrs - new plane

10yrs - Mig15!!!  lol
Title: Re: HTC, congratulate your loyal customers
Post by: MrKrabs on August 03, 2013, 01:53:50 AM
Make it part of the Achievement system perhaps..

New subscriber - some sort of skin or plane insignia. I guess something not too easy to pick out of a crowd..

3mths - new plane loadout

1yr - skinz

5yrs - new plane

10yrs - Mig15!!!  lol

haha 1000 perks for every 3 months :P
Title: Re: HTC, congratulate your loyal customers
Post by: Slade on August 03, 2013, 06:31:38 AM
+1 to finding ways to reward long term customers in these type ways.

Maybe after each each year a reward and every 6 months a minor one.  Good for business.  Good for us.
Title: Re: HTC, congratulate your loyal customers
Post by: Nashorn on August 03, 2013, 07:05:16 AM
I would say 10 perks in each category every month
Title: Re: HTC, congratulate your loyal customers
Post by: earl1937 on August 03, 2013, 08:01:58 AM
+1 to finding ways to reward long term customers in these type ways.

Maybe after each each year a reward and every 6 months a minor one.  Good for business.  Good for us.
:airplane: +1,000 for this! AH needs to find someway to reward loyal customers as you say, and I think this would be a good start!
Title: Re: HTC, congratulate your loyal customers
Post by: Paladin3 on August 03, 2013, 08:31:13 AM
If the MiG 15 is ever available in the LW arena that will be the day I cancel my account and never look back.
Title: Re: HTC, congratulate your loyal customers
Post by: Arlo on August 03, 2013, 09:54:11 AM
Ah, the entitlement generation attempting to make AH no refuge from such mentality. 'I enjoy this game so much that I feel someone owes me.' There's not an airline in business that does't wish the guy that invented the frequent flyer program was never born. :t :lol
Title: Re: HTC, congratulate your loyal customers
Post by: earl1937 on August 03, 2013, 11:00:21 AM
If the MiG 15 is ever available in the LW arena that will be the day I cancel my account and never look back.
:airplane: I am sure that will never happen! If it does, it would be in the Korean arena, which I guess is on the drawing boards, at least that is the latest rumor! LOL
Title: Re: HTC, congratulate your loyal customers
Post by: The Fugitive on August 03, 2013, 11:06:53 AM
I would say 10 perks in each category every month

I got 10 perks in one trip in a bombers last night, perks are easy.

As a long time customer (almost 12 years) I am amply rewarded. I get to play the best flight game out there when ever I want!

Why would any customer who has been loyal as long as some of has even think of looking for a reward? I could see giving something out for a new guy staying for a year. Once they hang for a year, you have them pretty well hooked  :devil
Title: Re: HTC, congratulate your loyal customers
Post by: Lusche on August 03, 2013, 11:32:51 AM
If anybody, it should be new subscribers to get a small 'appetizer' in terms of 10-20 perks per category. I think that would make much sense especially in the vehicle category.
Everybody playing here for several years is not that much in need of perks that he would have to beg for 10 of them   :old:
Title: Re: HTC, congratulate your loyal customers
Post by: Lusche on August 03, 2013, 11:44:17 AM
I got 10 perks in one trip in a bombers last night, perks are easy.


For the experienced player, bomber perks are indeed easy to get. Of course, for the new player, not so much. Takes quite some time to figure it all out and then to apply that knowledge.  Been there, done that  :D

But now? When I came back as 'Snailman', it took me exactly 12 hours and 16 minutes of playtime to get past the 300 perks a formation of B-29 costs. I figure I could have cut that time by a further 30% if I had really had concentrated on perk framing exclusively.  :joystick:
Title: Re: HTC, congratulate your loyal customers
Post by: ImADot on August 03, 2013, 11:47:28 AM
How about 75 perks in each category when you subscribe after your free two-week trial, then 20 perks each month for 4 months to get the new guy going. After that, they must be earned.
Title: Re: HTC, congratulate your loyal customers
Post by: Tinkles on August 03, 2013, 01:25:55 PM
How about 75 perks in each category when you subscribe after your free two-week trial, then 20 perks each month for 4 months to get the new guy going. After that, they must be earned.

Sounds good to me. If everyone agrees that perks are easy to get, then I don't see why this can't be implemented. Plus it's to a new guy, so a good chance if they use any of them, they will lose em just as fast  :joystick:

Tinkles

<<S>>
Title: Re: HTC, congratulate your loyal customers
Post by: Eric19 on August 03, 2013, 02:29:07 PM
+1 I like it help us get more customers and such
Title: Re: HTC, congratulate your loyal customers
Post by: Zacherof on August 03, 2013, 03:07:42 PM
How about 75 perks in each category when you subscribe after your free two-week trial, then 20 perks each month for 4 months to get the new guy going. After that, they must be earned.
I like that!+1

with 75 they won't get an over powered plane like the 262(which they would probally lose)
in tanks tho sheesh that's everything but the king tiger :aok
Title: Re: HTC, congratulate your loyal customers
Post by: Nashorn on August 03, 2013, 03:38:46 PM
that's what I was thinking, It would give brand new players a chance to take a "special" plane which may take them a bit longer to earn otherwise
Title: Re: HTC, congratulate your loyal customers
Post by: Shifty on August 03, 2013, 03:57:55 PM
As a long time customer (almost 12 years) I am amply rewarded. I get to play the best flight game out there when ever I want!

Ditto
Title: Re: HTC, congratulate your loyal customers
Post by: SIK1 on August 03, 2013, 04:22:13 PM
Ah, the entitlement generation attempting to make AH no refuge from such mentality. 'I enjoy this game so much that I feel someone owes me.' There's not an airline in business that does't wish the guy that invented the frequent flyer program was never born. :t :lol

As a long time customer (almost 12 years) I am amply rewarded. I get to play the best flight game out there when ever I want!

Why would any customer who has been loyal as long as some of has even think of looking for a reward? I could see giving something out for a new guy staying for a year. Once they hang for a year, you have them pretty well hooked  :devil

Too true.
Title: Re: HTC, congratulate your loyal customers
Post by: kappa on August 03, 2013, 05:00:50 PM
Ah, the entitlement generation attempting to make AH no refuge from such mentality. 'I enjoy this game so much that I feel someone owes me.' There's not an airline in business that does't wish the guy that invented the frequent flyer program was never born. :t :lol

What a love muffin... Entitlement generation? Laughable..

Since when is a business model giving perks (in whatever form) to foster business and help build a lasting customer base entitlement..

Oh, and you care to site a reference for your frequent flyer program? Not that I really care.. Seems simple enough to me if they didn't think it helped their business they wouldn't offer such..
Title: Re: HTC, congratulate your loyal customers
Post by: Triton28 on August 03, 2013, 05:34:14 PM
Pics or your argument is invalid, Arlo.   :)
Title: Re: HTC, congratulate your loyal customers
Post by: 5PointOh on August 03, 2013, 06:40:56 PM
Ah, the entitlement generation attempting to make AH no refuge from such mentality. 'I enjoy this game so much that I feel someone owes me.' There's not an airline in business that does't wish the guy that invented the frequent flyer program was never born. :t :lol
As some that is very framilar with loyalty programs, your statement is further from the truth than usual. The programs are designed to offer loyal customers a little something more for continual use of a companies product, in turn it entices a customer to continue to be loyal.

Example: I am a member of the Intercontinental Hotel Group (formally Priorty Club). I have reached Platnium Elite status for the last 6 years, and have close to 500,000 points.  It take 10,000 to 20,000 points per night to stay at one of IHG's hotel, but on average you only accumulate 5,000-7,500 per 5 night stay (and that's with the Elite 50% bonus).  There are other products including gift cards to TVs and Laptop. On average a 1 night stay at a IHG hotel will be close to 120.00, even on the low end if I used all 500,000 points for room stays (500,000pts/10,000=50 stays X 120 per night) IHG only spent 6,000.00 retail dollars to keep me happy. Pretty good deal for the hotel. Figuring you only 1500 points per night, IHG 34,000.00USD on the low end. (Before you make Platnium status the points earning is smaller, maybe 500 points per night.

As for the original post, I'm not sure the loyal guy needs perks but I do like giving the new subscriber 50-100 perks in each category.  Might help with new player retention.
Title: Re: HTC, congratulate your loyal customers
Post by: Arlo on August 03, 2013, 06:45:35 PM
What a love muffin... Entitlement generation? Laughable..

Since when is a business model giving perks (in whatever form) to foster business and help buil
d a lasting customer base entitlement..

Oh, and you care to site a reference for your frequent flyer program? Not that I really care.. Seems simple enough to me if they didn't think it helped their business they wouldn't offer such..

It's a ten thousand ton gorilla on their back. That is what's said behind corp doors (not expecting you to understand why such isn't  available for citable public consumption or why no airline can now afford to be the first to dump their program. But the programs are diluted regularly. FF miles cost money. Having said that, any company that resorts to buying loyalty is deluding themself. If you are enjoying the game, that is its own reward. If you claim entitlement ('I deserve more for you to retain my loyalty') you  probably are too selfish to care what a briar patch this suggestion truly is.

Wishes are scraping the bottom of the desperation and attention barrels lately.
Title: Re: HTC, congratulate your loyal customers
Post by: kappa on August 03, 2013, 07:10:44 PM
It's a ten thousand ton gorilla on their back. That is what's said behind corp doors (not expecting you to understand why such isn't  available for citable public consumption or why no airline can now afford to be the first to dump their program. But the programs are diluted regularly. FF miles cost money. Having said that, any company that resorts to buying loyalty is deluding themself. If you are enjoying the game, that is its own reward. If you claim entitlement ('I deserve more for you to retain my loyalty') you  probably are too selfish to care what a briar patch this suggestion truly is.

Wishes are scraping the bottom of the desperation and attention barrels lately.

If it is so bad, why is it offered? What you're saying is all the airlines do it cause they can't afford not to? If they did not offer the incentives their business model would suffer? Gee, that makes perfect sense to your argument..  :rolleyes:
Title: Re: HTC, congratulate your loyal customers
Post by: earl1937 on August 03, 2013, 07:22:35 PM
If it is so bad, why is it offered? What you're saying is all the airlines do it cause they can't afford not to? If they did not offer the incentives their business model would suffer? Gee, that makes perfect sense to your argument..  :rolleyes:
:airplane: When you investigate the cost, per seat mile, of most airliners of today, you quickly understand why the airlines offer FF miles. They are making money by doing it! When computing how many seats have to be filled, in a particular aircraft, you quickly see its usually around 65% and anything over that is profit. Then, when you throw in the cargo hauled in the cargo bay, not to mention Postal Service contracts, you quickly see why they can and do ofter FF miles.
Title: Re: HTC, congratulate your loyal customers
Post by: kappa on August 03, 2013, 07:30:47 PM
:airplane: When you investigate the cost, per seat mile, of most airliners of today, you quickly understand why the airlines offer FF miles. They are making money by doing it! When computing how many seats have to be filled, in a particular aircraft, you quickly see its usually around 65% and anything over that is profit. Then, when you throw in the cargo hauled in the cargo bay, not to mention Postal Service contracts, you quickly see why they can and do ofter FF miles.

This can't be correct.. The real issue is the Airlines producing a group of selfish entitlement potatos... By doing so they are losing money and they do it cause they can't figure out a better deal.. They must harm their business model b/c there is no other way.. Just ask Arlo.. He has heard the airline executives say so behind closed doors all the while they were cutting their forearms with dull blades beneath their desk..
Title: Re: HTC, congratulate your loyal customers
Post by: Arlo on August 03, 2013, 07:52:18 PM
If it is so bad, why is it offered? What you're saying is all the airlines do it cause they can't afford not to? If they did not offer the incentives their business model would suffer? Gee, that makes perfect sense to your argument..  :rolleyes:

The airline I work for has had their program for quite awhile. Their original intention was to make it a six month promotion. Other airlines created similar programs. None of them want to now reap the bad publicity of being the first to bail. Given other bad corp decisions, there irony in that.
Title: Re: HTC, congratulate your loyal customers
Post by: kappa on August 03, 2013, 07:55:16 PM
The airline I work for has had their program for quite awhile. Their original intention was to make it a six month promotion. Other airlines created similar programs. None of them want to now reap the bad publicity of being the first to bail. Given other bad corp decisions, there irony in that.

If it is so bad, why is it offered? What you're saying is all the airlines do it cause they can't afford not to? If they did not offer the incentives their business model would suffer? Gee, that makes perfect sense to your argument..  rolleyes
Title: Re: HTC, congratulate your loyal customers
Post by: Aspen on August 03, 2013, 08:22:33 PM
Loyalty and customer retention is a huge deal for any business.  The difference between FF miles and perks is that when a customer cashes in some FF miles the airline has the expense of flying them somewhere.  If a player cashed in bonus perks, it costs HTC nothing aside from the original setting up of the code for awarding them.
Title: Re: HTC, congratulate your loyal customers
Post by: Arlo on August 03, 2013, 08:30:12 PM
If it is so bad, why is it offered? What you're saying is all the airlines do it cause they can't afford not to? If they did not offer the incentives their business model would suffer? Gee, that makes perfect sense to your argument..  rolleyes

I've offered you an inside perspective three times. If you can't understand at this point,  it's neither my responsibilty nor concern. You have my opinion of the idea you feel bears merit. The only thing giving into entitlement 'gimme freebies to keep me' types will do is create a segment of the community that expect free perks instead ofearned ones. A rather odd and stupid wish in light of all the perk farming hissies that went on recently.
Title: Re: HTC, congratulate your loyal customers
Post by: ReVo on August 03, 2013, 08:46:46 PM
I pay 15 bucks a month and in return I get to crash as many internet airplanes as I want. What more do I need?
Title: Re: HTC, congratulate your loyal customers
Post by: kappa on August 03, 2013, 09:33:31 PM
I've offered you an inside perspective three times. If you can't understand at this point,  it's neither my responsibilty nor concern. You have my opinion of the idea you feel bears merit. The only thing giving into entitlement 'gimme freebies to keep me' types will do is create a segment of the community that expect free perks instead ofearned ones. A rather odd and stupid wish in light of all the perk farming hissies that went on recently.

Sure, you offered an 'inside' perspective but still not answered the question as to why they still offer FF miles.. Perhaps answering that might help me to understand.. I feel I do understand the failure to answer though.. go figure..

Perk points I did not mention, although I do like the idea of new subs getting some.. But hey, if free perk points will keep a larger community paying subscriptions I would be for that too... Damn freebie entitlement moochers paying subscriptions.. Damn them! Just think of what all those perks will cost HTC? A business plan sure to make the bottom line worse...    :rolleyes: 

I don't need the perks and didn't ask for any specifically.. But don't let that stop you from lumping that in and crying entitlement society with some trumped up argument that lacks simple logic..

I think of it like a free T-shirt after reaching a certain milestone.. Only cheaper after being spread out over time with possibly the same copy applied over and over.. The T-shirt being a special skin.. Perhaps even your own skin.. A special plane like a 190D-12 or something.. A special insignia.. But certainly not FF miles cause those are bad..

Obviously the mig15 in the MA full time was a joke..

Title: Re: HTC, congratulate your loyal customers
Post by: guncrasher on August 03, 2013, 09:38:05 PM
As some that is very framilar with loyalty programs, your statement is further from the truth than usual. The programs are designed to offer loyal customers a little something more for continual use of a companies product, in turn it entices a customer to continue to be loyal.

Example: I am a member of the Intercontinental Hotel Group (formally Priorty Club). I have reached Platnium Elite status for the last 6 years, and have close to 500,000 points.  It take 10,000 to 20,000 points per night to stay at one of IHG's hotel, but on average you only accumulate 5,000-7,500 per 5 night stay (and that's with the Elite 50% bonus).  There are other products including gift cards to TVs and Laptop. On average a 1 night stay at a IHG hotel will be close to 120.00, even on the low end if I used all 500,000 points for room stays (500,000pts/10,000=50 stays X 120 per night) IHG only spent 6,000.00 retail dollars to keep me happy. Pretty good deal for the hotel. Figuring you only 1500 points per night, IHG 34,000.00USD on the low end. (Before you make Platnium status the points earning is smaller, maybe 500 points per night.

As for the original post, I'm not sure the loyal guy needs perks but I do like giving the new subscriber 50-100 perks in each category.  Might help with new player retention.

I'm pretty sure that if you had paid hitech as much as you paid for those hotel nights, he may throw in a few thousand perks your way.


semp
Title: Re: HTC, congratulate your loyal customers
Post by: aztec on August 04, 2013, 04:56:22 PM
Ditto
Ayuh
Title: Re: HTC, congratulate your loyal customers
Post by: ozrocker on August 04, 2013, 08:13:18 PM
I'd like a T-shirt/Sweat shirt. Size XL please :aok






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Title: Re: HTC, congratulate your loyal customers
Post by: Lab Rat 3947 on August 05, 2013, 03:37:52 PM
Quote
I'd like a T-shirt/Sweat shirt. Size XL please

same size but make mine a black T-shirt and put a P38 underneath the AH logo  :old:


LtngRydr
Title: Re: HTC, congratulate your loyal customers
Post by: Lab Rat 3947 on August 05, 2013, 03:46:41 PM
Quote
How about 75 perks in each category when you subscribe after your free two-week trial, then 20 perks each month for 4 months to get the new guy going. After that, they must be earned.

+1  :aok
Sounds fair to me. It could influence some new subscribers to stay on instead of giving up and going elsewhere :old:


LtngRydr