Aces High Bulletin Board

General Forums => Hardware and Software => Topic started by: wiskyfog on January 28, 2014, 11:33:41 AM

Title: totally baffled
Post by: wiskyfog on January 28, 2014, 11:33:41 AM
I have been trying to play aces high or war thunder. The game will play approximately 30 seconds, and then it boots me out and my wireless connection goes dead. I have to keep going and have to reset the wireless adapter, my laptop even though it's incredibly slow keeps a great connection for hours with either game. I am desperate for an answer and it must be a wireless connection. I did use an old internal Wi-Fi adapter card for my HP computer, and installed it in the new one. Is it possible that the older network card can't handle a 64-bit computer? I talked to Roy about it, he seemed to think it was the wireless router, when got a new router put it up, same thing no different. I tried moving the computer in where I can hardwire it directly to the board and it works great, but I don't want a 25 foot cord running my through my house
Title: Re: totally baffled
Post by: Rich46yo on January 28, 2014, 11:47:54 AM
Did you do a packet loss test? http://www.pingtest.net/

Sounds to me like a firewall issue or a router porting issue.
Title: Re: totally baffled
Post by: wiskyfog on January 28, 2014, 12:29:58 PM
shut the firewall off, no change, installed new router, no change.
Title: Re: totally baffled
Post by: Bizman on January 28, 2014, 12:50:13 PM
Uncheck the power saving option for your wireless network card.
Title: Re: totally baffled
Post by: gyrene81 on January 28, 2014, 12:51:49 PM
Uncheck the power saving option for your wireless network card.
that would have been my first guess too...
Title: Re: totally baffled
Post by: MrRiplEy[H] on January 29, 2014, 12:47:59 AM
Some intrusion detection systems get triggered by constant packet flow of online games. Might be your AV software.
Title: Re: totally baffled
Post by: Rich46yo on January 29, 2014, 03:30:03 AM
shut the firewall off, no change, installed new router, no change.

Installing a new router has nothing to do with router porting. http://portforward.com/cports.htm

Did you do the packet loss test?
Title: Re: totally baffled
Post by: Skuzzy on January 29, 2014, 08:55:02 AM
It is not necessarily the router.  I said it could be a compatibility problem between the adapter and the router.  Not all wireless devices are friendly to each other.

As an example, I had to update my WiFi access point firmware in order for it to work with an Apple iPad.
Title: Re: totally baffled
Post by: Easyscor on January 30, 2014, 10:33:47 PM
I have been trying to play aces high or war thunder. The game will play approximately 30 seconds, and then it boots me out and my wireless connection goes dead. I have to keep going and have to reset the wireless adapter, my laptop even though it's incredibly slow keeps a great connection for hours with either game. I am desperate for an answer and it must be a wireless connection. I did use an old internal Wi-Fi adapter card for my HP computer, and installed it in the new one. Is it possible that the older network card can't handle a 64-bit computer? I talked to Roy about it, he seemed to think it was the wireless router, when got a new router put it up, same thing no different. I tried moving the computer in where I can hardwire it directly to the board and it works great, but I don't want a 25 foot cord running my through my house

I'd say you know what to swap out next.
Title: Re: totally baffled
Post by: wiskyfog on January 31, 2014, 11:42:33 AM
Installing a new router has nothing to do with router porting. http://portforward.com/cports.htm

Did you do the packet loss test?
Yes.the ping shows an intermittent packet loss until it totally starts losing them completely. the game runs about 10 seconds b4 that dreaded message shows up "host connection lost..."
 "borrowed" a netgear router from Target, no change, returned router. bought a new network adapter cause my old one was 7+ yrs old. still no change. But last night I did play for about an hour??? today it was belly up again.STILL totally baffled, at this point im ready to completely erase EVERYTHING and re install op sys and drivers.

           MUST    PLAY    GAME   !!! plz help!!

Here is my DxDiag:

------------------
System Information
------------------
Time of this report: 1/31/2014, 09:33:12
       Machine name:XXXXXXXXXXXXXX
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: MSI
       System Model: MS-7721
               BIOS: BIOS Date: 07/15/13 17:10:55 Ver: 04.06.05
          Processor: AMD A6-5400K APU with Radeon(tm) HD Graphics    (2 CPUs), ~3.6GHz
             Memory: 4096MB RAM
Available OS Memory: 4046MB RAM
          Page File: 1599MB used, 6492MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 120 DPI (125 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

         Card name: NVIDIA GeForce GT 430
       Manufacturer: NVIDIA
          Chip type: GeForce GT 430
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_0DE1&SUBSYS_082810DE&REV_A1
     Display Memory: 2744 MB
   Dedicated Memory: 977 MB
      Shared Memory: 1767 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Dell ST2421L(Digital)
      Monitor Model: DELL ST2421L
         Monitor Id: DELA06C
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3221 (English)
     Driver Version: 9.18.13.3221
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 12/19/2013 12:33:31, 18222008 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-4EA1-11CF-FB7F-25281CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x0DE1
          SubSys ID: 0x082810DE
        Revision ID: 0x00A1
 Driver Strong Name: oem15.inf:NVIDIA_SetA_Devices.NTamd64.6 .1:Section030:9.18.13.3221:pci\ven_10de&dev_0de1
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) -------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D721&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6959 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/2/2013 06:20:48, 3472600 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6959 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/2/2013 06:20:48, 3472600 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: 2.4G Keyboard Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x062A, 0x4101
        FF Driver: n/a

      Device Name: 2.4G Keyboard Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x062A, 0x4101
        FF Driver: n/a

      Device Name: 2.4G Keyboard Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x062A, 0x4101
        FF Driver: n/a

      Device Name: Saitek X52 Flight Control System
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x075C
        FF Driver: n/a

Poll w/ Interrupt: No
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 76.3 GB
Total Space: 122.0 GB
File System: NTFS
      Model: OCZ-AGIL ITY SATA Disk Device

      Drive: D:
 Free Space: 141.6 GB
Total Space: 230.1 GB
File System: NTFS
      Model: ST325082 3AS SATA Disk Device

      Drive: E:
 Free Space: 8.3 GB
Total Space: 8.3 GB
File System: FAT32
      Model: ST325082 3AS SATA Disk Device

      Drive: F:
      Model: ASUS DRW-24B1ST   i SATA CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: AMD USB 3.0 Host Controller
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_77211462&REV_03\3&267A616A&0&81
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_77211462&REV_11\3&267A616A&0&92
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1405&SUBSYS_00000000&REV_00\3&267A616A&0&C5
   Driver: n/a

     Name: AMD USB 3.0 Host Controller
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_77211462&REV_03\3&267A616A&0&80
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_77211462&REV_11\3&267A616A&0&98
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1404&SUBSYS_00000000&REV_00\3&267A616A&0&C4
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&267A616A&0&A4
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_77211462&REV_11\3&267A616A&0&90
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1403&SUBSYS_00000000&REV_00\3&267A616A&0&C3
   Driver: n/a

     Name: 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_0601&SUBSYS_28601814&REV_00\4&38D01F93&0&28A4
   Driver: n/a

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_77211462&REV_11\3&267A616A&0&A3
   Driver: n/a

     Name: AMD SATA Controller
Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_77211462&REV_40\3&267A616A&0&88
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1402&SUBSYS_00000000&REV_00\3&267A616A&0&C2
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_D7211462&REV_01\3&267A616A&0&A2
   Driver: n/a

     Name: AMD IOMMU Device
Device ID: PCI\VEN_1022&DEV_1419&SUBSYS_14191022&REV_00\3&267A616A&0&02
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1401&SUBSYS_00000000&REV_00\3&267A616A&0&C1
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_77211462&REV_06\4&383E685E&0&0020
   Driver: n/a

     Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_77211462&REV_14\3&267A616A&0&A0
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1414&SUBSYS_77211462&REV_00\3&267A616A&0&20
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1400&SUBSYS_00000000&REV_00\3&267A616A&0&C0
   Driver: n/a

     Name: NVIDIA GeForce GT 430
Device ID: PCI\VEN_10DE&DEV_0DE1&SUBSYS_082810DE&REV_A1\4&258D69F9&0&0010
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7809&SUBSYS_77211462&REV_11\3&267A616A&0&A5
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1412&SUBSYS_77211462&REV_00\3&267A616A&0&10
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BEA&SUBSYS_082810DE&REV_A1\4&258D69F9&0&0110
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_77211462&REV_11\3&267A616A&0&9A
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1410&SUBSYS_14101022&REV_00\3&267A616A&0&00
   Driver: n/a
Title: Re: totally baffled
Post by: wiskyfog on January 31, 2014, 11:47:24 AM
It is not necessarily the router.  I said it could be a compatibility problem between the adapter and the router.  Not all wireless devices are friendly to each other.

As an example, I had to update my WiFi access point firmware in order for it to work with an Apple iPad.
Thanks for your notes Roy, I did get a new network adapter card, played last night for a couple hours, got up today and same ol issue showed up. Im very confused...and going through AH withdrawal symptoms.....The laptop stills plays however @ about 11fps. (worse than not playin at all.)
Title: Re: totally baffled
Post by: MrRiplEy[H] on January 31, 2014, 11:55:10 AM
Thanks for your notes Roy, I did get a new network adapter card, played last night for a couple hours, got up today and same ol issue showed up. Im very confused...and going through AH withdrawal symptoms.....The laptop stills plays however @ about 11fps. (worse than not playin at all.)

Are you using some AV security suite in your desktop computer? If it has an intrusion detection system it may get triggered by the game packets and shut off your connection.

Also I have had a zyxel router that would just jam up from game data. You could make the router reset just by trying to ping some wan location. When you changed the wireless router, which brand/model did you change it to?
Title: Re: totally baffled
Post by: 715 on January 31, 2014, 05:51:58 PM
There's little chance I can be of help, but I am curious about the symptoms.  Are you saying your WiFi card looses connection solely because of running graphics games?  Does web surfing or YouTube video watching cause the WiFi card to loose connection also?  Do you confirm this loss via the WiFi card app (i.e. the little antenna icon in your Taskbar)?

Also, the DXdiag report lists two graphics "cards": the AMD CPU processor contains a Radeon GPU and you also have a separate Nvidia GT430 graphics card.  Is the AMD internal GPU properly configured in the BIOS (i.e. to allow use of the Nvidia GT430 card without conflict)?  Or is that automatic these days?
Title: Re: totally baffled
Post by: BaldEagl on February 01, 2014, 09:43:28 AM
It's a long shot but I once had my two LAN ports bound together.  Every time I dropped bombs from a bomber in game I was disco'd.  Once I unbound them and deactivated one everything was good.
Title: Re: totally baffled
Post by: Rich46yo on February 01, 2014, 02:24:39 PM
Yeah honestly it sounds like some kind of porting issue, or has been mentioned, some type of virus software/conflicting program.

Im no router expert but I kept having problems with BF4, real lousy packet loss, and I bought that PSConfig program for it. They had a BF4 port profile for it already and ever since i changed my router settings my packet loss got much better and the game stopped rubber banding and stuttering/shutting down connection.

Is this happening during regular surfing? If it is then its your provider. And who is that BTW?
Title: Re: totally baffled
Post by: wiskyfog on February 01, 2014, 02:47:26 PM
Well through a series of checks and unchecks, resets, resets ,resets  (etc etc) it is resolved..played today for 3 hrs didnt skip a beat. Thanks for the input and free training!