Author Topic: White Screen of Death  (Read 272 times)

Offline Ramon

  • Copper Member
  • **
  • Posts: 230
White Screen of Death
« on: August 08, 2009, 09:43:18 PM »
I am getting a white screen about 10 or 15 minutes into a mission.  It happened last night at the end of FSO (on final).  It has also happened several time tonight flying with the 71st.  Screen went white just as I got a solution and pulled the trigger.  I was very close in behind when it went white.  I updated my bios, motherboard drivers, and video drivers with no help.  Below is an excerpt from my DXDIAG file if it helps at all.  I would really like some help on this, and if you need my full dxdiag file I can email it to you.  Thanks for your support.

ramon

------------------
System Information
------------------
Time of this report: 8/8/2009, 21:22:22
       Machine name: RAY
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
       System Model: MS-7345
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs)
             Memory: 3328MB RAM
          Page File: 331MB used, 4885MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode


---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 8800 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 8800 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_104019DA&REV_A2
   Display Memory: 512.0 MB
     Current Mode: 1440 x 900 (32 bit) (75Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.9038 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 7/14/2009 13:54:00, 5842816 bytes
-------------
Sound Devices
-------------
            Description: SB X-Fi Audio [EC00]
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ctaud2k.sys
         Driver Version: 6.00.0001.1368 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 10/8/2008 01:21:50, 526232 bytes
            Other Files:   

Offline Brooke

  • Aces High CM Staff
  • Plutonium Member
  • *******
  • Posts: 15545
      • http://www.electraforge.com/brooke/
Re: White Screen of Death
« Reply #1 on: August 09, 2009, 02:06:44 AM »
In frame 3 of the Coral Sea 2009 scenario (yesterday, Saturday, Aug. , we had two incidents of mass "white screen of death" crashes.  This resulted in 58 disconnects out of about 160 players.  Usual number of disconnnects for a scenario is about 6-10 for that many players.

These "white screen of death" crashes are not normal disconnects (where the connection is simply lost and the AH front end software complains of lost connectivity), but a crash to a full-screen window that is solid white, followed by a Windows message asking if you want to send an error report.

Also, they didn't happen here and there for people but one crash that happened for about 30 people all at the same time, then later in the frame another crash that happened for about 28 people all at the same time.

Offline RTHolmes

  • Plutonium Member
  • *******
  • Posts: 8260
Re: White Screen of Death
« Reply #2 on: August 09, 2009, 08:21:19 AM »
had the same again last night, seems to happen for me just as I key for vox. on a squad sweep and had just rearmed with 6 kills in the bag and nicked a couple more when it died :furious
71 (Eagle) Squadron

What most of us want to do is simply shoot stuff and look good doing it - Chilli