Last week I reformatted my HD, and although I thought I remembered my password guess what?
Anyway I tried the resend password thingy on the web page but no dice. I had changed isps and had forgotten to update my profile.
Well the only thing to do was to call HTC and ask for help. When I called, a
person answered (first good thing) I expected to talk to Ronni or Yankee, but apparently they were out power shopping or something and I was talking to either Natedog or Superfly I think. Anyway I explained by problem and whoever had answered the phone said "Lemme give you to Pyro, I'm only an art guy
"
So I a second who picks up the phone? HT hisself! The boss, the big cheese, the head honcho took time to fix my little problem. And from the sound of his voice I interupted him working, not that he was unpleasent, just the opposite but I got the impression he was very busy (working on 1.03 I'm guessing). In 10 seconds he confirmed who I was and gave me my password and I was on my way.
Now maybe I'm easily impressed and yes HTC is a small company, but the fact that the president of the company took time to ensure one of his customers got the support he needed even when his office staff was away, impressed me no end.
I just like to say thanks to HT, Pyro and all the boys and girls at HTC. It's not often in todays world that a person finds that kind of comitment from a company to it's customers.
<S>
Sharky
P.S.
HT
In an effort to perhaps speed along the introduction of the Jug to AH, I looked at the link for the "bribs" and the Cregenmore is listed but does have an "order button" associated with it like the rest. Maybe that's why the midnight deliveries have stopped
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Playboy Leader
307th FS/31st FG
You can run but ya just die tired
