I wish for a new account system.

[Mister Fork]

So you're looking for a LEAVE OF ABSENCE system?

[715]

I would think they should at least offer to suspend accounts for military going on active duty tours.

Also, I'm pretty sure there are way more than 700 paying customers.  One way to check is to look at the roster near the end of the month and select Rank and reverse order.  There has to be at least as many customers that flew that month to match the highest rank number.

[CASHEW]

Tell that to just about every other MMO out there, or many internet business applications.  HTC is the only one I interact with that does not retain my information.  If I were to start playing EverQuest again they still have my characters from more than a decade ago waiting for me.

And clearly hitech is a whole different brand

[Tinkles]

I really really wish HTC would upgrade or change the account system so that a person could unsubscribe for a month or two and not lose all their perks, achievements, and other assorted data. Due to a lack of time I usually only play 3-4 months out of the year, usually when a scenario is going on, and every single time I resub I have to start a new account and begin at square one.

Once this update is done I hope HTC will focus a little time on this, thank you.

That would be nice, considering literally every other subscription based game out there does that too.

[Scca]

Why should they store your information for free???

Disk space is cheap these days is one answer. 

While I could see how it would encourage folks to pay to keep their perks, many that need to cancel for extended periods of time (My squad lost two to being deployed in the military with no way to play) it would be nice to allow at least some absence to be rewarded by having your perks and name back when you return. Even if it's a case by case basis, and you have to notify and request.

I would support this wish. 

[guncrasher]

you guys ever think that if hitech would keep your account and gameid forever it would not be good for the game?  for example, I played for about 3 years before the id semp was available, that was my id in AW.  and patiently waited for it so I could grab it.

semp is the id that got me into the game and is the id that has kept me into the game.  there's quite a few cool id's that people want to grab.  you really want to get those away from those who want them?


semp

[Beefcake]

Years ago when you cancelled an AH account you lost your handle "forever", there was no renaming system. However, you could send an email to HTC and ask them to clear the old handle so you could grab it again. I'm not asking for handles to be saved, to be honest I can understand that being a perk of a subscriber, and other games I play like Star Wars the Old Republic do name wipes for inactive characters on a regular basis.

I'm just asking for the "character data" to be saved, that's all.   

[Gman]

I agree w/OP, AkAk, and Karnak.

I do see a couple of the points from the other side of the discussion, but IMO an option to put your account into a "sleep" mode at AH wouldn't be a bad option, with say a very small fee if that would satisfy those not in favor of HTC maintaining customer game character information for "nothing".

It could also be a rewards system, for example so many years of subscription gives so many months of free suspended account time, or some variation to that sort of thing.  ANYTHING other than just boom, eliminating the achievements and points earned, as well as often the player's name, if said player for whatever reason decides to temporarily take a break and suspend paying for his account.

IMO the cost of HTC retaining this information would be greatly offset by the hook of letting players keep their AH personae intact, which as stated, like other MMO games, be a benefit and attraction for players to return at some point to become paying customers once more.