Of the few years Ive been playing AH, HTC has been nothing but excellent in customer service. Even though I havent been needing them much (because every aspect in AH has been covered and looked at by the staff of around a dozen people), they still are the best, in my opinion in customer service than in anything else. Try going to another online sim and talking directly to the owner of the game. I bet tehre are very few sims out there that have that kind of staff/customer relationship.
All im trying to say is: There is no reason to complain about AH. Even though it isnt the perfect sim and doesnt have everything you could possibly want, it still is one of, if not the, best flight sims out there. What you, N8DOG, is basically saying that HTC has done nothing in their entire existance, and all their hard work and effort in creating an affordable and enjoyable sim has been wasted. Seems you're in the minority.
About your saying for HTCrunning the whole game in one of their garages, Id say thatd be pretty dam impressive, but if you payed any attention in these last three years you've been playing you would know that is incorrect.