Email
As I team leader I figure that I contact HTC more often than most. They are a small crew, only human, and can only do so much in a work day. I give them the benefit of the doubt accordingly. If I need to bump a request to get a reply, I've always gotten a very courtious response often with a side note about why the request may not have gotten prompt attention the first time. I even know the factor last week was that one of the crew was off.
The subject plays a role too. If it's a complaint about a player, don't expect a reply, as they do not disclose how those issues are handled. If it's a game feature request, that is not typically Skuzzy's decision to make. It will be forwarded to the appropriate person. I have gotten replies to that effect, but I don't expect it. If the tone of the email is like the above quote, don't hold your breath for a reply.
Wishlist
HiTech had replied in this very forum why he does not typically reply to individual wishlist threads, though threads are seen by HTC.
Murdr has a point, but I gotta agree with Spacy here, although, HTC seems to have more responce than MS.
MS waits till they get enough complaints about something before they even CONSIDER doing something.
I've fired off e-mails to HTC before, most are replied to, wether I like the responce or not. Most replies are something along the line of, "We are currently working on this issue." or "This problem doesn't seem urgent enough to be acted on immediatly." which, I can't say are bad replies
Buuuuuuut, I've also had my fair share of e-mails ignored, or simply 'brushed off'. Most of which involved cheating allogations (blah blah blah TRIGGER! , what do you know about cheating. Well, I used to run PB hack testing for Austin Servers in Call of Duty 1, and :UO). which, at least imo, should have the utmost priority, especially when a film or SS is attached.
I think that the Furball Arena, if we do get one, should have a 'you need to be a AHII Subscriber for at least this long.' Might seem like eliteism, but I think it would get rid of the new players (mostly kids that think they're the most l337 pi107 7h47$ 3v3r b33n), or even some of the griefers, which would cut back on players like me and Merlin who simply quit, or take a break because of all the griefers and new kids that get on and ruin the gameplay (180$ a year per player for HTC...). Well, that's besides no perk planes. Nothings more annoying than taking off and seeing a high tempest vulching...
This is what I perfer to see in the DA...
Well... with a few more of my guys with me, and without the black smoke
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