Windows 7 64 Bit

[Baronvor1]

I have a new dell running windows 7 pro and 64 bit. I can not get the program to work. As soon as I try to run it there I get a window saying that the exe file has stopped working. I have tried everything from running as admin to changing the compatiblitys all the way back to Win 98. Still the same error. Anyone else running into this?

[sethipus]

Not running a Dell, but yes I'm running Windows 7 64-bit, and the game is working fine.

Have you ensured that you have the latest and greatest 64-bit drivers for your video card, sound, and so forth?

[Skuzzy]

A DXDIAG output would go a long way in helping with this.

[Baronvor1]

Hey thanks for the quick responses guys. I got it working but it was the most stupidist thing I have ever heard. I didn't have speakers plugged in. I did that and blamo runs like a champ. Skuzzy that's one for the books

[guncrasher]

dont feel bad same happened to me a couple of months ago after I reinstall the os

semp

[Skuzzy]

You have got to be kidding me.  Windows 7 disables the sound card if the speakers are not plugged in?

[Tigger29]

You have got to be kidding me.  Windows 7 disables the sound card if the speakers are not plugged in?

Maybe they are USB speakers.  When I was using Win7RC that didn't happen for me.. but then again who knows maybe the onboard sound hardware senses that... <shrug>

[guncrasher]

no mine didnt have drivers installed for my sound card, but that was on xp, when I installed windows 7, it automatically installed all the drivers for everything i had on my system, sound card, video card, etc.  I had installed win7 on a brand new hd, easiest install I ever did. about 30-45 min

semp

[shppr01]

The same thing is happining to me and I tried all the speaker settings.
Im about to give up.
Can it be norton messing it up?
Please help !

[ebfd11]

Try posting a dxdiag for super skuzzy to see. He might ... oops he definatly can figue it out for ya..

[shppr01]

I dont want to sound dumb .... but whart is a dxdiag And how do i post it ?

[Ack-Ack]

I dont want to sound dumb .... but whart is a dxdiag And how do i post it ?

In Windows:

Click on Start--> Run--> Type in DXDiag --> Click on 'Save Information'--> Save it to your Desktop

Then double click on the DxDiag.txt file, copy and then paste it on your reply post to this thread.


ack-ack

[shppr01]

ok . here it is

------------------
System Information
------------------
Time of this report: 11/24/2009, 20:15:29
       Machine name: CHRIS-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: SX2800
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM)2 Quad CPU    Q8200  @ 2.33GHz (4 CPUs), ~2.3GHz
             Memory: 4096MB RAM
Available OS Memory: 4062MB RAM
          Page File: 1239MB used, 6880MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 120 DPI (125 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) G45/G43 Express Chipset
       Manufacturer: Intel Corporation
          Chip type: Intel(R) 4 Series Express Chipset Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_02501025&REV_03
     Display Memory: 1695 MB
   Dedicated Memory: 32 MB
      Shared Memory: 1663 MB
       Current Mode: 1280 x 1024 (32 bit) (75Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: AOpen F70PS
         Monitor Id: AOP030E
        Native Mode: unknown
        Output Type: HD15
        Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.1851 (English)
     Driver Version: 8.15.10.1851
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/21/2009 02:32:44, 5615104 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-6D62-11CF-AE74-5A22A3C2C535}
          Vendor ID: 0x8086
          Device ID: 0x2E22
          SubSys ID: 0x02501025
        Revision ID: 0x0003
 Driver Strong Name: oem8.inf:Intel.Mfg.NTamd64:iEGL0:8.15.10.1851:pci\ven_8086&dev_2e22
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
   Deinterlace Caps: {}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5898 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/20/2009 05:52:38, 1831968 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek HDMI Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5898 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/20/2009 05:52:38, 1831968 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250250&REV_1002
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5898 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/20/2009 05:52:38, 1831968 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
    Decode Power Usage: 0

[Skuzzy]

shppr01, are you getting the Windows error message when you try to start the game, or are you getting to the main splash screen with the clipboard and then crashing when you select an option from the clipboard?

Your computer has a nice CPU, good amount of ystem RAM, but only a $2 video chip in the Intel video chip.  It also only has 32MB of dedicated RAM, which it steals from the main system RAM.

[shppr01]

Im actually getting the message about 5 minutes into the game. I can get to the ta and start to configure my controllers and then it crashes. I have configured about five times so far  .
What do i ned to get ? i dont think this system is upgradeable due to the fact that its a mid tower and came with the software loaded Which means no disks.