Author Topic: Ingame download very slow! (Read 1672 times)

xcom · « **on:** January 30, 2011, 02:58:50 PM »

Hi,

Every time a terrain update or a game update is released i have to download it through the game becuase the website is not updated it time...
So when i start downloading a game update or terrain update from the game updater, its very very slow! i'm talking downloading 2-3MB in about 3 hours, and then even that sometimes gets stuck.

This means i cannot play due to this problem, I would hate to close my account becuase of this problem! but if there is no solution it leaves me no choice but to do that... i just cannot play!

Hope theres a sulotion,
Thanks for any help

The Fugitive · « **Reply #1 on:** January 30, 2011, 03:20:15 PM »

what kind of connection do you have? Dial-up, cable, fiber, wireless? Some connections are faster than others. I have cable and download a new terrain in less than a minute or two last night.

xcom · « **Reply #2 on:** January 30, 2011, 04:29:43 PM »

I got cable connection.
2.5Mbit download...

I usualy download at 300Kb/sec...
the slow download is only through the ingame updater!

ImADot · « **Reply #3 on:** January 30, 2011, 04:54:15 PM »

2.5 mbps is kind of slow for a cable connection. I was getting bogged down in the evenings, when the neigborhood went online after dinner. My "usual" 8-10 mbps dropped to 1-2. I plugged my PC directly to the modem and got 10-20 mbps, so I replaced my 10-year-old router and now get 10-20 all the time.

So, I would suggest a brief test of direct to your modem download from HTC and see what you get.

xcom · « **Reply #4 on:** January 31, 2011, 04:18:21 AM »

Hi,

Thanks for the replys!
I tried connecting my pc to the cable modem directly, still no change...

It must be something else, but I don't know what to test

Skuzzy · « **Reply #5 on:** January 31, 2011, 09:29:42 AM »

I'd like to see a DXDIAG output of this computer. It could be resource issues.

Did you disable any anti-xxxx software and try it?

xcom · « **Reply #6 on:** February 09, 2011, 03:59:57 AM »

Hi,

Sorry for the late response, problem still occurs.

I got the DXdiag output but its too big to post here, ill try sending it to you in private Skuzzy

EDIT:

Ok managed to upload it to somewhere:
DxDiag.txt - 44.5 KB

xcom · « **Reply #7 on:** February 13, 2011, 04:29:07 AM »

Bump...

Can anyone help with this??
Im kind of desperate... there is no answer from the Email support!

The Fugitive · « **Reply #8 on:** February 13, 2011, 09:53:40 AM »

You only need to really load this part....

------------------
System Information
------------------
Time of this report: 2/9/2011, 11:44:21
Machine name: GISENU
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.091208-2036)
Language: English (Regional Setting: Hebrew)
System Manufacturer: INTEL_
System Model: D945GNT_
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 594MB used, 4352MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9600 GT
Manufacturer: NVIDIA
Chip type: GeForce 9600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_00000000&REV_A1
Display Memory: 1024.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0012.5896 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/10/2010 00:38:00, 6343040 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 7/10/2010 00:38:00, 10604128 bytes
Device Identifier: {D7B71E3E-4562-11CF-B874-0C2000C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0622
SubSys ID: 0x00000000
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB Live! Audio [1000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80271102&REV_07
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0252 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/19/2002 10:47:52, 837548 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Standard
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 191999
Static/Strm HW Mix Bufs: 32, 30
Static/Strm HW 3D Bufs: 32, 30
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SB Live! Audio [1000]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0252 (English)
Driver Attributes: Final Retail
Date and Size: 7/19/2002 10:47:52, 837548 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

It doesn't look like a resource issue to me, but I'm not the guru that Skuzzy is. Oh, and just for future interest, if you send something to Skuzzy and don't hear from him in 24 hours (72 on weekends, give the guy a break

) he didn't get what you sent, or your email put his reply in your spam folder.

Next step would be to get PingPlotter. It's a free program. Install it and ping the servers at Hitech Creations. This 206.16.60.41 is the game server at HTC, I'm not sure what the download server address is.

TequilaChaser · « **Reply #9 on:** February 13, 2011, 10:52:49 AM »

Quote from: The Fugitive on February 13, 2011, 09:53:40 AM

You only need to really load this part....

------------------
System Information
------------------
Time of this report: 2/9/2011, 11:44:21
   Machine name: GISENU
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.091208-2036)
   Language: English (Regional Setting: Hebrew)
System Manufacturer: INTEL_
   System Model: D945GNT_
   BIOS: Default System BIOS
   Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
   Memory: 2046MB RAM
   Page File: 594MB used, 4352MB available <-- extremely Too high / to many processes running for winXP, recommended is 200mb used or less
Windows Dir: C:\WINDOWS
   DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
   DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
   Display Tab 1: No problems found.
   Sound Tab 1: No problems found.
   Music Tab: No problems found.
   Input Tab: No problems found.
   Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
   Card name: NVIDIA GeForce 9600 GT
   Manufacturer: NVIDIA
   Chip type: GeForce 9600 GT
   DAC type: Integrated RAMDAC
   Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_00000000&REV_A1
   Display Memory: 1024.0 MB
   Current Mode: 1680 x 1050 (32 bit) (60Hz)
   Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
   Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.5896 (English)
   DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/10/2010 00:38:00, 6343040 bytes
   WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
   VDD: n/a
   Mini VDD: nv4_mini.sys
   Mini VDD Date: 7/10/2010 00:38:00, 10604128 bytes
Device Identifier: {D7B71E3E-4562-11CF-B874-0C2000C2CB35}
   Vendor ID: 0x10DE
   Device ID: 0x0622
   SubSys ID: 0x00000000
   Revision ID: 0x00A1
   Revision ID: 0x00A1
   Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
   Registry: OK
   DDraw Status: Enabled
   D3D Status: Enabled
   AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
   Description: SB Live! Audio [1000]
Default Sound Playback: Yes
Default Voice Playback: Yes
   Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80271102&REV_07
   Manufacturer ID: 1
   Product ID: 100
   Type: WDM
   Driver Name: ctaud2k.sys
   Driver Version: 5.12.0001.0252 (English)
   Driver Attributes: Final Retail
   WHQL Logo'd: Yes
   Date and Size: 7/19/2002 10:47:52, 837548 bytes <--- Sound Driver si 9 yrs old, I recommend updating it
Other Files:
   Driver Provider: Creative
   HW Accel Level: Standard
   Cap Flags: 0xF5F
   Min/Max Sample Rate: 4000, 191999
Static/Strm HW Mix Bufs: 32, 30
Static/Strm HW 3D Bufs: 32, 30
   HW Memory: 0
   Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
   Registry: OK
   Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
   Description: SB Live! Audio [1000]
  Default Sound Capture: Yes
  Default Voice Capture: Yes
   Driver Name: ctaud2k.sys
   Driver Version: 5.12.0001.0252 (English)
   Driver Attributes: Final Retail
   Date and Size: 7/19/2002 10:47:52, 837548 bytes
   Cap Flags: 0x41
   Format Flags: 0xFFF

just at a quick glance.. you need to trim down some processes/services and I aslo recommend updating your SB soundcard driver to a more recent stable soundcard driver

will look over it more to see if I missed anything.......

xcom · « **Reply #10 on:** February 13, 2011, 12:04:21 PM »

Thanks for the replys!

I will cut down the processes, and update the soundcard driver... but it still doesn't explain the slow download in the ingame updater.

for example - right now i wanted to go online, theres an arena with over 300 people in it, but i have to update the terrain which is smpizza.res, as indicated on the updater... i checked on the website and the most recent terrain of smpizza is of last year, therefore i cannot download it any other way! right now the download is bearly moving... i mean its only 2.1MBs! i normally download that in a few seconds.

It most be something with router/port forwarding maybe even certificates... is there maybe a way to use a proxy that will fix this?

The Fugitive · « **Reply #11 on:** February 13, 2011, 01:00:17 PM »

This is a zipped version of the smpizza map. I was just in there yesterday so it should be up to date.

http://myfreefilehosting.com/f/e29a22c944_1.01MB

try DLing this one and unzip it to your AHter folder. and see if you can get in that way

xcom · « **Reply #12 on:** February 13, 2011, 01:52:28 PM »

That worked... but its only untill the next time HC will update a terrain.

Im looking for a permanent fix for this...
anymore ideas?

gpwurzel · « **Reply #13 on:** February 13, 2011, 03:04:11 PM »

I'd suggest running a ping plotter to the game servers and seeing if you have any dropped packets along the line (suspect you will have). If you are losing packets, downloads will be sloooooow.

Ping plotter here (free and legal) http://www.pingplotter.com/freeware.html Pingplotter should be run against 206.16.60.39

Wurzel

The Fugitive · « **Reply #14 on:** February 13, 2011, 03:11:02 PM »

OK, so now we know that you have a descent connection and for the most part you really don't have a problem DLing things. Next would be to try ping plotter to see how your connection to the servers at HTC are.

Aces High Bulletin Board

Author Topic: Ingame download very slow! (Read 1672 times)

xcom

Ingame download very slow!

The Fugitive

Re: Ingame download very slow!

xcom

Re: Ingame download very slow!

ImADot

Re: Ingame download very slow!

xcom

Re: Ingame download very slow!

Skuzzy

Re: Ingame download very slow!

xcom

Re: Ingame download very slow!

xcom

Re: Ingame download very slow!

The Fugitive

Re: Ingame download very slow!

TequilaChaser

Re: Ingame download very slow!

xcom

Re: Ingame download very slow!

The Fugitive

Re: Ingame download very slow!

xcom

Re: Ingame download very slow!

gpwurzel

Re: Ingame download very slow!

The Fugitive

Re: Ingame download very slow!