program wont start

[akmxtreme]

Alright, someone please help me out here.  Everytime I try to start my program, I get two seperate error messages.  The first reads:
  C:\program files\htc\aces high\aceshigh.exe
 A device attached to the system is not functioning.
 
The second on reads:
The Aceshigh.Exe file is liked to missing export
DSOUND.DLL:11.

So can anyone please tell me what the problem is and why this wont work for me????????  Tried tech support two days ago but still havent gotten a response from them.

All help is greatly appreciated. Thanks.

[akak]

Originally posted by akmxtreme
Alright, someone please help me out here.  Everytime I try to start my program, I get two seperate error messages.  The first reads:
  C:\program files\htc\aces high\aceshigh.exe
 A device attached to the system is not functioning.
 
The second on reads:
The Aceshigh.Exe file is liked to missing export
DSOUND.DLL:11.

So can anyone please tell me what the problem is and why this wont work for me????????  Tried tech support two days ago but still havent gotten a response from them.

All help is greatly appreciated. Thanks.

Make sure that you've upgraded to DirectX 8.1 and that your sound card is updated with the most recent drivers for it and is also DirectX compliant.

[Sox62]

That's a directsound.dll I believe.
 Do what AKAK stated with Dirext X 8.1.
 Then go to your soundcard manufacturer,and download the latest driver for the soundcard.
 If it's onboard sound,your motherboard manufacturer should have a driver for it on their website.Install it.
 These two steps SHOULD fix your problem.

[Sox62]

Oops AKAK...sorry,didn't see your Soundcard driver comment,lol.