How about creating a new forum for whines? The Complaint Forum sounds good to me. I think it would reduce the amount of flaming in the General Discussion Forum. Less people will really look at it, but you will be able to check and see what is bothering a few people in the community.
AH2 is a great game as of now and only getting better IMO. Sure a few bugs here and there but thats all apart of the process. Keep up the good work HTC:aok
