Another point that should be made, since it was brought up........
The TSA doesnt do security at all airports anymore, and soon will not do security at ANY airports. All airport security is being turned over to private security companies.
This doesnt say one way or the other if they were TSA agents or private security agents. I doubt it matters. One is just about as ignorant as the other, in my experience. And that comes from someone who makes his living in private contract security. Airports require such a huge investment in manpower that only the largest companies can afford to shift enough employees around to take the contract, and even then they have to do ALOT of hiring. You dont get the cream of the crop, especially not at first. Rather ironic, isnt it? Either way, security should have handled that better, they just dropped the ball.
Not defending the guy mind you, I think it was a boneheaded thing to do wearing that shirt, and JetBlue had every right to refuse him access to the plane. It would have never been blown out of proportion like this though if the Security guards had used a bit of tact and had some education.