Free (et al)
Culture, respect, plain good manners....no matter what you call it, it makes life better.
Most importantly, treating others repsectfully makes YOU more effective -- if you dont pizz people off, they're more likely to work with you, to see your point of view.
HT definitely takes suggestions, and listens when we talk. Like any good manager, he is willing to hear opposing viewpoints, and he's implemented a long list of player suggested ideas. He shouldnt run his business by opinion polls any more tham a doctor should -- there is expert judgement involved in both endeavors.
There's no reason to expect that nastiness will be well recieved. I mean, what would you expect?