Originally posted by Bear76
Perhaps you should reread Michael's first response. That was unneccesary. I'm glad he is addressing Rolex's problem.
Rolex opened the door with:
CH does have an image of providing good customer service in the US. If I buy another set, I'll probably end up with yours after you've sent them back.
It appears to me that all those returned products get boxed up and shipped overseas, as is, since the warranty is shorter and it's cheaper to buy a new controller than to ship them back for warranty work.
rereading Micheal's first response, I see im defending his company. He states that :
ahhhh the Internet... where everyone gets a chance to slander with no repercussions.
this seems like a defending reply to me...........nothing "thin skinned" about that I can see, nope nadda
The ONLY thing that ever leaves this factory is NEW product. If it is defective then it comes back here and the offending piece(s) are thrown away. They never go back out to end users. End of story.
then he followed up with the above response to verify that what Rolex posted was not the case. Then he later in the thread asked Rolex to email him, and said what Rolex posted was unsat regarding the trouble Rolex went thru with the distributor overseas...
Originally posted by MichaelCHProd
now serving Slash27
I see no reason to continue to banter with you as this is not my house and it will add nothing to the thread. So I announce you as the "War Hero of the Oppressed" for this thread Your sash and anointed crown await your arrival at the CH Tech Support Office.
Micheal, you might want to think about awarding Bear76 this same award or one like it, seems the ~Hells Angels~ squad has it out for you for some reason.......
I think if a rep from a company that takes the time to surf these boards at Aces High and offers to help fix problems that their customers are having, does not invite others to just inadvertently flame them for no apparent reasoning.......
3 wrongs still doesn't make it right, no matter what math you know......