Computer Problems

[rednex21]

I have a 5 year-old DELL computer and i am having a few problems.

My major problem is that my computer freezes ONLY when i play this game....it's fine when on internet and stuff like that.  Could somebody help with that?

My other problem is that my computer minimizes the game constantly while i play.  I have McAfee (which someone said could be the problem..thats why i brought it up).

So if any one could offer some assistance just post on here and i'll keep track.

THANKS,

GOST208

[kilz]

turn your anti viruis off, then try the game. if the problem still happens then post the first third of your DXDIAG here so we can see what you have in your dell.

[The Fugitive]

a 5 year old Dell sounds like your on the low end of the "technology" pool. The DXdiag report will tell the gurus here what you got, and the best setting they can suggest to get you running.

[rednex21]

this may be a stupid question but...how do i turn McAfee off?  Can't seem to figger idout

[kilz]

sorry i dont have McAfee so i cant give you a list of directions to turn it off. give this post some time and i am sure one of us have it or has had it and will be able to tell you how to turn it off.


do you know how to do a DXDIAG

[rednex21]

negative sir..i do not know how to do that

[kilz]

click on start then click on run and type in DXDIAG and hit enter:aok

[rednex21]

TY sir...(im taking back evrything i ever said about an L.T.A.R.)  lol j/k

[rednex21]

Specifically what info are you looking for in there?  Ram and stuff like that?

[The Fugitive]

save the report to your desktop, cut and paste the first third of the report on the boards. It will have CPU, video,sound, drivers, settings,types of hardware, all kinds of info about the workings of your computer.

[rednex21]

[rednex21]

ok...i saved all info to desktop.  Now..what part of it do you need and how do i post it on here?

Which of these do u want:

System info
DirectX files
Display
Sound
Music
Input
Network




Im not very good with computers

[kilz]

ok lets do it this way. take and divide you DXDIAG in 4th so you have 4 parts. now we need the first 3rd of that. to do that just highlight it and right click and click copy. then run over here and open a new post right click in post and click paste.

[Krusty]

Put it this way.... you want all the hardware, up to and including SOUND and MODEM but not all the gobbeldy-gook that takes up the bottom 2/3s of the file. Start with everything down to (and including) SOUND and all the entries under there. Then include the next 3-5 lines of the heading after SOUND. We probably won't need it, but it shows us that you got everything.

90% of the time I notice SOUND is the last hardware entry in the file, which is why I say use that. Not always, but most of the time.

[rednex21]

------------------
System Information
------------------
Time of this report: 7/17/2007, 13:50:25
       Machine name: DGC0RV61
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.                
       System Model: Dimension 8400              
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
          Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
             Memory: 510MB RAM
          Page File: 358MB used, 889MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: RADEON X300 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: RADEON X300 SE (0x5B60)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_5B60&SUBSYS_03021002&REV_00
   Display Memory: 128.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6476 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 8/25/2004 14:29:04, 209408 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 8/25/2004 14:28:46, 787456 bytes
Device Identifier: {D7B71EE2-1820-11CF-FE6A-0823A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x5B60
        SubSys ID: 0x03021002
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV9_A
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: SoundMAX Digital Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_01771028&REV_03
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.5243 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/29/2004 15:14:44, 260096 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
 Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: Yes
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SoundMAX Digital Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.5243 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/29/2004 15:14:44, 260096 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC