Maverick, I think he's talking about the drinks where, in the safety of a factory, they brew masala chai, then presumably reduce it to a syrup and send it out.
Then, in the Photo Booth sized Espresso cabin sitting in the middle of a parking lot somewhere, a 24 year old high school dropout mixes it with hot Dairy Produkt(tm) and water, making a sweet, yummy, almost diabetes inducing drink. The caffeine/sugar combo gives quite a kick, and it tastes yummy.