Ping question.

[Wingnutt]

since ive been playing, my ping in game has been around 30-36ms

out of nowhere, its now been sitting around 180-190..

If I ping the website (www.hitechecreations.com) i sit right at 32ms with a variance of maybe 2 ms..

I cannot find the link to the servers (to ping with plotter) I know its somewhere, im sure someone will point out its obvious location and make me look like a tard

no file sharing running.. nothing like that.


have tried bypassing router (wired) straight to modem.. etc etc the usual..

any ideas?

[Lusche]

I cannot find the link to the servers (to ping with plotter) I know its somewhere, im sure someone will point out its obvious location and make me look like a tard

Let me, let me!

Take a look at the big fat sticky in this forum called "READ THIS: Internet Connection Hints/Tips" 

[Wingnutt]

Let me, let me!

Take a look at the big fat sticky in this forum called "READ THIS: Internet Connection Hints/Tips" 

jesus.. right at the top too.. 

[Wingnutt]

HOLY HOPS BATMAN!

  1    <1 ms    <1 ms    <1 ms  192.168.11.1
  2    12 ms    39 ms     9 ms  r74-192-50-1.vctrcmta01.vctatx.tl.dh.suddenlink.
net [74.192.50.1]
  3    22 ms    10 ms     8 ms  vctrsysc02-gex010026.ma.dl.suddenlink.net [66.76
.1.233]
  4    23 ms    22 ms    21 ms  dllsbbrc01-gex0604.ma.dl.suddenlink.net [66.76.4
5.5]
  5    29 ms    27 ms    26 ms  tyrm-crs02.suddenlink.net [66.76.30.21]
  6    28 ms    35 ms     *     209.197.8.69
  7   546 ms    70 ms     *     209.197.1.129
  8    79 ms    77 ms     *     unknown.hwng.net [69.16.191.126]
  9    79 ms    74 ms     *     66.216.1.229
 10   166 ms   173 ms     *     ash-ten3-1-atl-ten3-1.wvfiber.net [66.216.1.158]

 11   127 ms     *      100 ms  nyc-ten1-1-ash-ten3-3.wvfiber.net [66.216.1.162]

 12   163 ms     *      171 ms  66.216.48.214
 13   181 ms   191 ms   177 ms  ae0-3.lon11.ip.tiscali.net [213.200.77.89]
 14   182 ms   174 ms   175 ms  so-1-0-0.nyc33.ip.tiscali.net [213.200.81.253]
 15   173 ms   167 ms   167 ms  12.118.94.37
 16   163 ms   164 ms   162 ms  tbr1.n54ny.ip.att.net [12.122.82.146]
 17   167 ms   165 ms     *     cr2.n54ny.ip.att.net [12.122.16.157]
 18   158 ms     *      159 ms  cr2.wswdc.ip.att.net [12.122.3.38]
 19   169 ms     *      155 ms  tbr1.wswdc.ip.att.net [12.122.16.14]
 20   155 ms   154 ms   156 ms  tbr1.sl9mo.ip.att.net [12.122.10.30]
 21   158 ms   160 ms   154 ms  tbr2.dlstx.ip.att.net [12.122.10.90]
 22   153 ms   152 ms   151 ms  br2.dlstx.ip.att.net [12.123.16.213]
 23   153 ms   152 ms   169 ms  mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255
.78]
 24   163 ms     *      153 ms  mdf1-bi8k-2-eth-2-2.dal1.attens.net [63.241.192.
218]
 25   183 ms   152 ms   153 ms  206.16.60.39

Trace complete.

I live about an hour or two drive from HTC.. 25 hops?




edit:

ping www.hitechecreations.com is only 13 hops.

[Skuzzy]

Hmmm,..pretty nasty.  Did your ISP change gateway providers?

[Wingnutt]

Hmmm,..pretty nasty.  Did your ISP change gateway providers?

Nope, we havent changed anything that im aware of.

though this company has a bad habit of making changes and then not mentioning them untill someone asks, So Ill do just that.

EDIT: called the backbone, no changes since December, when they opened a new pipe to Victoria for more bandwidth reasons.


Im stumped.

[Skuzzy]

This is a routing problem.  I tried to go to your hop #5, and AT&T handed off to Level3, but it died in Level3's network.

So I tried to trace back to your hop #6 and AT&T handed it off to Glbx, but it died in their network.

Seems someone is not answering the question correctly as to where to find you.

[Wingnutt]

so this is a middle man issue?

Maybe AT&T as mad because we have taken so many of their phone customers

so, what can I do?

EDIT: "Plutonium member" huh?

what comes after that Pepperoni?

[Skuzzy]

Suddenlink should be able to get this taken care of through thier ISP.

After Plutonium, I would think a melt-down would be appropriate.

[1701E]

I guess its easier to ask here than start a new thread so:
I have tried pinging the HTC site and get an average of 1481ms.  I have sattelite internet and have it wirelessly connected through the house.
70% of the time i don't have problems in the game, but every now and then people see me warp around really badly (even say I'm cheating).  However the days it's bad the internet is fine the weather is even good.  Also i never see people around me warping.  I would use Pingplotter but it says my 30 day trial is up when i've never used it.  The warping stops if i turn graphics down a little so could it be my graphics card? (i also get alot of "visual distortions" that only minimizing the game helps)

[Skuzzy]

The latency on a satellite connection makes it difficult to do anything real-time.  There is really nothing that can be done about it.  It is the nature of the beast due to the extreme distance the data packet has to travel.

[1701E]

ok thanks, i figured the sattelite had a lot to do with it.

[Wingnutt]

Update:

talked to backbone some more about the issue, they can see it too.

but since the problems dont start occurring till hop 9. (Me -> Server) its outside of our network and control. at least thats their explanation.

they told that this morning, so I was hoping maybe it was fixed..

came home now at lunch and tried to play and 10 min in got discoed..

ran ping test..

Im getting packet loss at hop 9 

[Wingnutt]

OK, I find this odd..

I only get this massive 25 hop count trace when I ping the game server..

doesn't happen when i ping ANY other site.. tried over a dozen..

this doesn't make any sense. 

why am I being redirected through these extra hops when I ping the server, but it doesn't happen anyplace else?

of all the places Ive pinged I think the most hops ive had was 15, then I ping the game server.. 25..

no good.

Suddenlink hasn't changed anything, and before my ping was always ROCK SOLID, and in the 30s..

I don't know if this new issue started after the game server upgrades..  thats the only thing remotely relevant that has happened in the recent past that I know of.

[Skuzzy]

We cannot effect routes.  We have no control over the routers.  And if suddenlink is saying they cannot do anything, that is not true.  Any Tier 1 or Tier 2 ISP can file a problem report with any other Tier 1 or Tier 2 ISP.

Whenever there is a routing issue, all the ISP's involved are obliged to sort the problem out.