Ping question.

[Wingnutt]

We cannot effect routes.  We have no control over the routers.  And if suddenlink is saying they cannot do anything, that is not true.  Any Tier 1 or Tier 2 ISP can file a problem report with any other Tier 1 or Tier 2 ISP.

Whenever there is a routing issue, all the ISP's involved are obliged to sort the problem out.

clearly you've never delt with suddenlink

Im gonna e-mail a copy of my trace to our backbone.

might aswell be doing a dance or sacrificing a chicken though..

the way this company woks.. if there is a problem.. .. unless a inordinate number of people start complaining.. there is no problem.

If i knew WHO to contact, i would do so directly.. as expecting my company to do so is wishful thinking.

[Skuzzy]

I have already filed a trouble ticket with AT&T.  I just think it would get resolved faster if the other end of the pipe would pitch in.

[Wingnutt]

I have already filed a trouble ticket with AT&T.  I just think it would get resolved faster if the other end of the pipe would pitch in.

Well to my amazement, they actually returned my e-mail and told me that *gasp* they were aware of the problem.

well, the first step is admitting there is a problem I guess.

[Skuzzy]

Good.  Routing issues usually do not take long to clear up once they are aware of them.

[Wingnutt]

UPDATE:

"No problem found"

they point to the fact that the ONLY time I have this routing issue is when connecting/pinging to the game servers.

ticket closed.


got discoed again 20 min into a squad mission

[Wingnutt]

Im out of ideas too...

the issue only occurs when connecting to / pinging the game servers.. 
tried pinging all of them same results..

tried pinging every other site I could think of, near and far..  no issue.

cant really enjoy the game anymore, afraid to take a up a perk plane anymore, have already lost well over 200 points to discos.

used to get 1 disco a month or so, now im suprised if I can fly a single session of 30 min without getting one..



AND ANOTHER THING..  last night I was flying and BAM "host connection lost" pops up.. but I could still hear everyone on vox talking.. until I clicked "OK" and was booted from the game.

[Wingnutt]

YAY!!

discoed again..

so far for the last 3 days every time ive logged on my session has ended with "host connection lost"

THIS IS GETTING OLD FAST.


 1    24 ms     *       13 ms  r74-192-69-1.vctrcmta01.vctatx.tl.dh.suddenlink.
et [74.192.69.1]
 2    59 ms     *       24 ms  vctrsysc02-gex010026.ma.dl.suddenlink.net [66.76
1.233]
 3    23 ms    22 ms     *     dllsbbrc01-gex0604.ma.dl.suddenlink.net [66.76.4
.5]
 4    28 ms     *       23 ms  tyrm-crs02.suddenlink.net [66.76.30.21]
 5    47 ms    48 ms    47 ms  209.197.8.69
 6    78 ms    77 ms    64 ms  209.197.1.129
 7    90 ms    88 ms    81 ms  3-1.r1.at.hwng.net [69.16.191.66]
 8    80 ms    85 ms    80 ms  66.216.1.229
 9   170 ms   176 ms   165 ms  ash-ten3-1-atl-ten3-1.wvfiber.net [66.216.1.158]

10   102 ms    89 ms    94 ms  nyc-ten1-1-ash-ten3-3.wvfiber.net [66.216.1.162]

11   166 ms   165 ms     *     66.216.48.214
12   184 ms   192 ms   167 ms  ae0-3.lon11.ip.tiscali.net [213.200.77.89]
13   177 ms   175 ms   177 ms  so-1-0-0.nyc33.ip.tiscali.net [213.200.81.253]
14   177 ms   169 ms     *     12.118.94.45
15   172 ms   175 ms   156 ms  tbr2.n54ny.ip.att.net [12.122.82.158]
16   162 ms   162 ms   167 ms  cr2.n54ny.ip.att.net [12.122.16.197]
17   171 ms   162 ms   185 ms  cr2.wswdc.ip.att.net [12.122.3.38]
18   157 ms     *      176 ms  tbr1.wswdc.ip.att.net [12.122.16.6]
19   182 ms     *      168 ms  tbr1.sl9mo.ip.att.net [12.122.10.30]
20   158 ms     *      152 ms  tbr2.dlstx.ip.att.net [12.122.10.90]
21   156 ms   154 ms   162 ms  br2.dlstx.ip.att.net [12.123.16.213]
22     *      164 ms   155 ms  mdf1-gsr12-1-pos-6-0.dal1.attens.net [12.122.255
78]
23   161 ms   166 ms     *     mdf1-bi8k-2-eth-2-1.dal1.attens.net [63.241.192.
98]
24   160 ms   153 ms     *     206.16.60.39
25   157 ms   159 ms   162 ms  206.16.60.39

trace complete.

starting to piss me off, no really.

[Skuzzy]

I can see why you are frustrated.  If my ISP refused to do anything about thta, I would be switching.  That is one ugly trace.

[Wingnutt]

they wont do anything because the only time i get the ugly trace is when i ping aces high servers.

defiantly an uphill battle to convince them its their problem when the problem only occurs on one particular trace, and everything else looks great.

[Wingnutt]

problem has been fixed

hop count now 12, ping 30