Game HardLocks. Please help!

[Tattered]

Hey, been an avid fan of your game here for awhile but since I updated my pc (2 times now) I haven't been able to get it to run without hardlocking as soon as I jump in a bird. I'm at the point now where a "yes we can get it to work" or a "nah you're screwed" would be great. Either or cuz I'm just tired of activating accounts then deactivating then wanting to give it another go and paying for another month for nothing..


------------------
System Information
------------------
Time of this report: 8/30/2008, 14:37:47
       Machine name: DAVES
   Operating System: Windows Vista™ Ultimate (6.0, Build 6000) (6000.vista_gdr.071023-1545)
           Language: English (Regional Setting: English)
System Manufacturer: OEM
       System Model: OEM
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 Duo CPU     E8500  @ 3.16GHz (2 CPUs), ~3.2GHz
             Memory: 4094MB RAM
          Page File: 1289MB used, 7050MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6000.16386 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: ATI Radeon HD 4800 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor (0x9440)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_0502174B&REV_00
   Display Memory: 2297 MB
 Dedicated Memory: 506 MB
    Shared Memory: 1791 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: SyncMaster 2220WM/G22PW/220WM(Digital)
      Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.dat,atitmm64.dll
   Driver Version: 7.15.0010.0119 (English)
      DDI Version: 9Ex
Driver Attributes: Final Retail
 Driver Date/Size: 6/2/2008 23:25:14, 1563648 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B71EE2-D700-11CF-B576-0825A1C2CA35}
        Vendor ID: 0x1002
        Device ID: 0x9440
        SubSys ID: 0x0502174B
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Microsoft LifeChat LX-3000 )
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_045E&PID_070F&REV_0100&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.00.6000.16386 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/2/2006 05:43:41, 97792 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Headphones (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_15BD3112&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.00.5840.16387 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/2/2006 01:28:10, 273920 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Output Device (SPDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_15BD3112&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.00.5840.16387 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/2/2006 01:28:10, 273920 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Output Device (HDMI) (2- High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.00.5840.16387 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/2/2006 01:28:10, 273920 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

[Tattered]

ophone (Microsoft LifeChat LX-3000 )
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.00.6000.16386 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/2/2006 05:43:41, 97792 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Digital Input Device (SPDIF) (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.00.5840.16387 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/2/2006 01:28:10, 273920 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.00.5840.16387 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/2/2006 01:28:10, 273920 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Microsoft LifeChat LX-3000
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x070F
        FF Driver: n/a

      Device Name: USB Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC049
        FF Driver: n/a

      Device Name: USB Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC049
        FF Driver: n/a

      Device Name: Logitech Extreme 3D
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC215
        FF Driver: n/a

      Device Name: Razer Lycosa
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
        FF Driver: n/a

      Device Name: Razer Lycosa
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2939
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/27/2008 00:14:32, 267264 bytes
| Driver: usbd.sys, 8/27/2008 00:14:32, 7552 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0109
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 8/28/2008 03:08:10, 20480 bytes
| Driver: kbdclass.sys, 8/28/2008 03:08:10, 42040 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 8/28/2008 03:08:10, 64512 bytes
| Driver: kbdclass.sys, 8/28/2008 03:08:10, 42040 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC049
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 8/28/2008 03:08:10, 19968 bytes
| Driver: mouclass.sys, 8/28/2008 03:08:10, 39992 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/2/2006 08:03:15, 60008 bytes
| Driver: sermouse.sys, 8/28/2008 03:08:10, 26624 bytes
| Driver: mouclass.sys, 8/28/2008 03:08:10, 39992 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 361.3 GB
Total Space: 476.9 GB
File System: NTFS
      Model: ST3500320NS ATA Device

      Drive: D:
      Model: PIONEER DVD-RW  DVR-116D ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6000.16386 (English), 11/2/2006 05:38:24, 79872 bytes

[Tattered]

I know its a driver issue. I'm seeing if I can't work it out on my own, right now.

[Tattered]

Game doesn't go to a blackscreen anymore. Now it checkers and hardlocks. Have to manually restart my comp.

[Tattered]

So what I think Im gonna do is partition my harddrive and run xp with vista on it. The only thing is if its an issue with a driver then will it matter if Im using xp or vista.


Skuzzy,where you at?

[The Fugitive]

Skuzzy gets time off now and then too.

Did you go through all of the suggestions in the "Vista" thread? I can't help you much with Vista.... its the plague !!! 

Vista 64 has huge driver problems, while vista 32 can be made to work.

If your going to go through the trouble of a partition, you should be able to run the game with ease on XP.

[Tattered]

I did all the suggestions for 32 bit vista when I had it and I still had issues. I can actually run the game now with 64 but it crashes after ten minutes or so. Oh, and I got about a 1/50th of the way through setting up a partition and called it quits. That's just way too much bs. I'll probably end up buying a cheap 80 gig hd and installin xp on that.


Oh and I have no problem with vista 64 bit. I can play any game I want with no problems other than this one.. Unless other wise directed, of course. Is it really Vistas issue when some people can run a game on vista 64 and others cant?

[Chalenge]

Did you run Aces High in Windows 98 compatibility mode?

My experience with Vista indicates it does not like anything made by Razer. Also Blackberry management software by RIM will cause lockups frequently.

[Tattered]

Did you run Aces High in Windows 98 compatibility mode?

My experience with Vista indicates it does not like anything made by Razer. Also Blackberry management software by RIM will cause lockups frequently.

Everything from razor works fine (keyboard and mouse) and the emulator stuff is junk. Doesn't ever work.. but yes I have tried it.

[Tattered]

So an update... I can get the game to run for about 30 minutes without hardlocking now. I still have no idea the issue. Cpu gets too hot, possibly? Fans working fine..

[Tattered]

P.s. I know im kinda coming off as a salamander here but I've spent a number of hours over the last few months trying to figure these issues out haha,

[vizwhiz]

If you're open to a little subjective input...nothing personal...  My suggestion is a little patience waiting for replies...  You can get some REALLY good input and advice from A LOT of the members...but you'll need to give them time to answer before you make another change - it will be hard to follow what point in the troubleshooting you've reached otherwise.  Besides, a break from the mind-numbing advanced computer tinkering will give you time to think through even more ideas...

Hope you find the answer - hate to see players bail because of technical issues.  (I'm on XP!!)
Game is worth the effort IMHO!
<S>

[ELD66]

1-I know you said you built it yourself, that being said what motherboard did you use?
2- Did you uninstall then reinstall motherboard/video drivers?
3- Were you using anti-static strap/ mat while building?
4- Did you check for bios updates?
5- Did you try other memory, cpu, video?
6- Have you reset bios back to all default?

[Tattered]

1-I know you said you built it yourself, that being said what motherboard did you use?
2- Did you uninstall then reinstall motherboard/video drivers?
3- Were you using anti-static strap/ mat while building?
4- Did you check for bios updates?
5- Did you try other memory, cpu, video?
6- Have you reset bios back to all default?

I did all of those worth doing. I have absolutely no issues other than AH freezing randomly. I play Crysis, Warhammer online, Half-life 2 and multiple mods of... It seems like it's randomly freezing, nothing is "setting it off"....The only thing I can come up with is that the CPU is overheating. That or Vista64, My GFX card and AH just aren't compatible with each other. I'm guessing its that later so I'm hoping there's a way around it.

At the end of the day, I'm probably just going to buy a new hd and install xp on it and just dual boot. But my free 2 weeks are running out which is why I'm working on this issue so steadily.

Oh and I'm using a DFI Lanparty DK p35 series motherboard.

[Chalenge]

Just because something 'works fine' doesnt mean the drivers are stable. obviously you are having troubles of some kind. With Vista 64 the most obvious issues are drivers for Nvidia or Creative products. Razer is a culprit too whether you want to consider that or not. I recommend using Windows 98 compatibility mode whether the 'emulator stuff is junk' or not it does solve more issues then it creates.