Quad core problems

[Mobius_1]

Hello, I have just installed an AMD quad-core processor   and the game will not boot.  I installed it, and every time i go to start it, it immediately quits and tells me to send an error report.  Do I need to do the same type of thing as the dual core pcus?  Please help...I've been away for months and can barely wait any longer.

Thanks

[Skuzzy]

Yes, the quad core AMD's have the same issues as the dual-core AMD's.

But I think there is something else going on here.  Typically the game does not crash like that.  Thos crashes are normally related to drivers.

[Mobius_1]

what drivers would be at fault?

[Krusty]

Try pulling a dxdiag report and posting the top hardware portion here in this thread. That may help.

[Mobius_1]

haha, i have not the slightest idea how to do that? 

[Skuzzy]

Windows desktop: Start->Run->DXDIAG.  Save it as a test file, open it with Notepad and copy the contents, then paste it to a response here.

[Mobius_1]

ok, i just realized that i forgot to install the vid drivers.  I'll do that and then check back in

[Mobius_1]

ok, i installed the vid drivers and it is still doing the same thing. 

Time of this report: 10/1/2008, 19:45:18
       Machine name: MURFF
   Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 1 (3790.srv03_sp1_rtm.050324-1447)
           Language: English (Regional Setting: English)
System Manufacturer: Unknow
       System Model: Unknow
               BIOS: Default System BIOS
          Processor: AMD Phenom(tm) 9600 Quad-Core Processor (4 CPUs), ~2.3GHz
             Memory: 4096MB RAM
          Page File: 356MB used, 5536MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.3790.1830 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No sound card was found.  If one is expected, you should install a sound driver provided by the hardware manufacturer.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

this is after the new drivers are installed.  I have a sound card, but It is old and I'm not sure that it is x64 supported.  my mobo has onboard sound

What should I do?

[Chalenge]

Im not sure the game will start if it cant find sound... and Windows isnt finding sound. In the very least you should run the game in Win98 compatibility mode which will solved the dual/quad core problem.

[drdeathx]

ou do not have to run in win 98 compatability  mode. I have the same processor. You have an issue in your computer. Email diagnostic report to skuzzy he will let you know.

[Skuzzy]

You need to install the native sound card drivers.  The game will not run without a sound card installed.

[Chalenge]

AMD Phenom can run AH without using compatibility mode?

[Skuzzy]

Theoretically, AMD was going to fix the clock issues which has been the problem with the dual-core family, but I thought those fixes were not coming until the end of the year.

I would like more confirmation about this,

[Chalenge]

Okay Skuzzy considering the source and all I believe more conformation will be slow in coming.

[Skuzzy]

Let me clarify.  I would like to hear from others who have the quad corre Phenom CPU about this before making changes to documentation.