I go midway between this comment.
The officer should have maintained professionalism, he should have calmed her down enough to find out what's wrong. On the other hand, she should have known to wait for the officer and when he DID arrive to say something along the lines of, "Sir, my dad's inside having a seizure, he got out of surgery not long ago." In which case a medical team would have been brought to the area ASAP. Where instead her continued "flamebaiting" just made the officer want to cooperate even less. An officer (at least in the state of Oregon) has the right to refuse medical attention to anyone, a medic doesn't. If he was in Oregon, he'd be within the law, but I don't think he woulda gotten much sleep that night... Although his reaction was completely unnecessary, and I think that a suspension should be in order.
normally, your posts make a lot of sense, and are good. this one isn't one of them.
you type this as if you think everyone knows how to remain calm when faced with what they believe to be the impending death of a loved one. on top of that, she's only 17. probably daddys girl too, and he probably sheltered her all of her life. accordingly, she has no clue how to deal with such an emergency. hell, how many adults would remain calm in that situation? very few i would imagine.
i'm 47. mom is 68 and diabetic. she stays with me for 1/2 of the year, then goes to stay with my brother. if she was up here, and i came home from a hard 12 hour day(i worked 14 hours yesterday, and it was 110F+ in the shop) found mom on the kitchen floor, i'd be kinda "wound up" as i dialed 911 too. hard day, mom dying......the person on the other end dam well better just get someone out here, regardless of how i act. i'll deal with the consequences after mom's safe.
i thinnk one of the problems, is that a lot here have forgotten what it is like to be young. had the officer simply done what(i think) is part of the job of 911 operators, and did his best to calm her, and simply get the ambulance out there, he could've admonished her(or preferably explained to her why she was wrong in her actions, and taught her to deal with emergency better for next time) later.
it's not the operators decision as to whether or not to dispatch an ambulance. it's their job to get it out there when one is requested, especially on an emergency line. again, admonish later if it wasn't really needed.