Microphone not working in game

[rshubert]

For some reason, after today's update my microphone doesn't work.  I get the channel beep, but no sound comes out.  I checked the windows setup, tested the mic offline, changed the mic, used wave in, did all the usual stuff up to and including rebooting the computer.  I also selected, tested, and could not use the mic attached to my usb camera, which also works perfectly in windows.

Dxdiag info:

------------------
System Information
------------------
Time of this report: 7/23/2010, 21:20:04
       Machine name: BOB2
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.                
       System Model: OptiPlex GX620              
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
             Memory: 3070MB RAM
          Page File: 374MB used, 4059MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: DirectSound test results: All tests were successful.
        Sound Tab 2: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 8600 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 8600 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0401&SUBSYS_22861682&REV_A1
   Display Memory: 512.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.6923 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 12/7/2007 01:51:00, 5773568 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 12/7/2007 01:51:00, 7435648 bytes
Device Identifier: {D7B71E3E-4741-11CF-396E-8D0200C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0401
        SubSys ID: 0x22861682
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: SoundMAX Digital Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_8086&DEV_27DE&SUBSYS_01AD1028&REV_01
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.5246 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 1/27/2005 22:31:06, 260352 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: All tests were successful.

            Description: Modem #1 Line Playback (emulated)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID:
        Manufacturer ID: 1
             Product ID: 81
                   Type: Emulated
            Driver Name:
         Driver Version:
      Driver Attributes:
            WHQL Logo'd:
          Date and Size:
            Other Files:
        Driver Provider:
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SoundMAX Digital Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.5246 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/27/2005 22:31:06, 260352 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Modem #1 Line Record (emulated)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name:
         Driver Version:
      Driver Attributes:
          Date and Size:
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Dynex 1.3MP Webcam
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: usbaudio.sys
         Driver Version: 5.01.2600.5512 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/13/2008 14:45:12, 60032 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

[AWwrgwy]

Have you tuned yourself?  Do you get any sound at all besides the beep?

When my mic quits I get a kind of a swishing noise when I try to transmit.

My fix is to unplug and replug in the mic and .resetv. Sometimes it takes more than one .resetv to fix.


wrongway

[rshubert]

Have you tuned yourself?  Do you get any sound at all besides the beep?

When my mic quits I get a kind of a swishing noise when I try to transmit.

My fix is to unplug and replug in the mic and .resetv. Sometimes it takes more than one .resetv to fix.


wrongway

I CHANGED MICROPHONES.  That would imply unplugging and replugging, wouldn't it?

[AWwrgwy]

I CHANGED MICROPHONES.  That would imply unplugging and replugging, wouldn't it?

And .resetv didn't work either?

Just relating what WORKS FOR ME.   


wrongway

[gyrene81]

Wow, now that is ooooollllddd:


Driver Name: smwdm.sys
         Driver Version: 5.12.0001.5246 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
Date and Size: 1/27/2005 22:31:06, 260352 bytes

Any chance you have thought about updating?

And are you using USB headphones? Someone else reported similar issue with Logitech USB headphones, but that system was a bit older than yours.

[rshubert]

Wow, now that is ooooollllddd:


Driver Name: smwdm.sys
         Driver Version: 5.12.0001.5246 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
Date and Size: 1/27/2005 22:31:06, 260352 bytes

Any chance you have thought about updating?

And are you using USB headphones? Someone else reported similar issue with Logitech USB headphones, but that system was a bit older than yours.

I just did, thanks for the suggestion.  No help, however.  I use the sound card inputs and outputs, btw.  No usb phone and mic.  Except when I tried the mic on the camera, which is USB, and doesn't work, either.

[rshubert]

I just did, thanks for the suggestion.  No help, however.  I use the sound card inputs and outputs, btw.  No usb phone and mic.  Except when I tried the mic on the camera, which is USB, and doesn't work, either.

Is there no tech support from HTC?  I have had this problem for over a week, and no response.

[Chalenge]

Have you visited the Game Sounds panel of the clipboard since you updated the game?

[Slate]

 Try deselecting "Wav in"

[gyrene81]

Is there no tech support from HTC?  I have had this problem for over a week, and no response.

You did post this in the bug reports section and it's not a game bug. Not saying...just saying.

Also, didn't see where you tested it in Windows control panel or another program.

[Skuzzy]

I do not monitor the Bug forums and it is rare any response is going to be done in that forum.

See this thread for a potential solution or at least a place to start.

It could also be firewall related, but lets do the basic things first.