I got the point just fine. It was a silly point. You're comparing completely different situations: in one, the fact being complained of - there aren't any empty tables in the nonsmoking section at the moment - is entirely beyond the control of the manager, so making a fuss about it is pointless and juvenile; in the other - arena caps - the situation is not only 100% under the control of the manager, it is wholly the creation of the manager, so complaining about it is perfectly rational.
If the restaurant manager had plenty of empty seats (and accompanying waitstaff) in both sections he could make available at any time he chose, but simply chose not to because he felt it was better for the customer to be forced to wait even when there's no need, your analogy might make some sense in this context. But that would make the restaurant owner look a little less reasonable and the complaining customer a lot more reasonable, wouldn't it? But that's exactly what's going on here - there's no staffing or server limitation that makes caps necessary, there's no shortage of space in any arena, letting ten more people into Orange wouldn't require hiring more employees or knocking down a wall or kicking out anyone who was already there. Unlike people demanding to get into a full restaurant section, people who want to enter Orange aren't asking to go ahead of anyone in line or take the table of someone already there, they aren't asking to be given special privileges. I've never seen a single poster ask or demand that the arena caps be made inapplicable to him and only him regardless of the rules for others.
(There's also the nontrivial distinction that smoking/nonsmoking is a matter of health and law while arena caps aren't. And I recognize that Hitech isn't doing this on a whim just to annoy players, he feels it is necessary to maintain a correct environment. I just disigree vehemently that the cap system as it exists serves that purpose adequately and with as little annoyance as possible.)
Comparisons to mommies, kids, and dessert are just as silly. The customers of HTC are not dependent children begging for freebies, with parents who make decisions for them because they aren't competent to make those decisions themselves, they are adults and paying customers who expect the folks whose livelihood they are providing to provide satisfactory service in return. The kids whining for dessert aren't the ones who put dinner on the table. HTC's customers are. The game wouldn't last a day longer without their paid subscriptions than it would without Hitech, Skuzzy, and the rest of the HTC staff. Fortunately I think the latter understand this perfectly well even if some folks posting here don't seem to.
So yes, I am grateful for the work Hitech and the gang have put into giving us this game; I enjoy it greatly and I can honestly say it has enriched my life and introduced me to some great friends. In general I think they've done a bang-up job and created something that is at least as much a work of art as a business model.
But still, it is a pay service, and that makes me (and everyone else here) a customer of their business, not a child, begger, social guest, or other beneficiary of charity, and that changes the rules - especially with regard to complaints and suggestions.
Just in case you missed it...



That is an average of 72 hours/month over the last 3 months. I can see why you have any reason to complain

744 hours/month * 3 months = 2232 hours
If one could play 24/7, one would be paying ~ $0.02/hour to play
Since the average in this case is 72 hours/month , you are paying ~ $0.21/hour for this entertainment.
Not bad considering cable TV is about $30/month for basic service, PPV movies ~$5.00, or a trip to a movie theater ~ $15-20 (sans food, mind you)
Really? Your average time logged on rivals the lions share of 2 weeks worth of work at a normal job (or 1 month's worth for a part-time job) and your ohh-hoo is bleeding that you "can't log in and have any fun"?
Rehash:
744 hours/month
The average person will spend 217 of those hours sleeping (avg. 7hours/night)
Down to 527 hours now
Subtract 160 hours spent working (Avg, 40 hrs/week and 5 day work week. I work minimum 50 hours so I'm being generous)
Now @ 367 hours...
Subtract another hour/day for personal hygiene/commute time (20)
Now @ 347 hours...
Subtract time to prepare/eat meals (giving 30 min on weekdays and 1 hour/day on weekends so 18 hours)
Now @ 339 hours...
Subtract 15 minutes/day for bathroom/refreshment time (assuming you don not have a beer tap next to the computer and you are not urinating/defecating in a slop bucket on the floor next to you) So 7.75 (8 hours)
Now @ 331 hours of free time/month for the average person (assuming you have no kids/wife that you must commit your time to, house to maintain, bills to pay, etc)
Avg 72 hrs/month logged on of an average of 331 hours of free time...
~ 20% or 1/5 of your free time has been spent playing this game for $0.21/hour and you are going to complain about the conditions in which you are "forced" to play under?
There is a word or two that can be used to describe these types of customers.
Whiners or Ingrates.
Take your pick...