Crash after launch each time but only on the first launch...

[Heater]

I have installed Aces High again,
The game crashes right after launch / logon screen...I get a blank screen the windows error msg that it's stopped responding ... here is the windows error.
Strange thing is it happens every time, but after the crash I can re-start and it works fine.


Log Name:      Application
Source:        Application Error
Date:          10/30/2011 00:07:12
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Heat-I7
Description:
Faulting application name: aceshigh.exe, version: 0.0.0.0, time stamp: 0x4ea970fd
Faulting module name: aceshigh.exe, version: 0.0.0.0, time stamp: 0x4ea970fd
Exception code: 0xc0000005
Fault offset: 0x00189249
Faulting process id: 0x1148
Faulting application start time: 0x01cc9686ff2ac466
Faulting application path: D:\Games\Aces High\aceshigh.exe
Faulting module path: D:\Games\Aces High\aceshigh.exe
Report Id: 59adbc6a-027a-11e1-a0d0-bb359cc09324
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-10-29T22:07:12.000000000Z" />
    <EventRecordID>478141</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Heat-I7</Computer>
    <Security />
  </System>
  <EventData>
    <Data>aceshigh.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>4ea970fd</Data>
    <Data>aceshigh.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>4ea970fd</Data>
    <Data>c0000005</Data>
    <Data>00189249</Data>
    <Data>1148</Data>
    <Data>01cc9686ff2ac466</Data>
    <Data>D:\Games\Aces High\aceshigh.exe</Data>
    <Data>D:\Games\Aces High\aceshigh.exe</Data>
    <Data>59adbc6a-027a-11e1-a0d0-bb359cc09324</Data>
  </EventData>
</Event>


DxDiag output:
http://home.xmsnet.nl/heater/DxDiag.txt

[Skuzzy]

I think I see the problem.  I am going to guess the 32 pseudo-sound devices is causing it.  Can you kill those devices and try it?

[Heater]

Skuzzy,

Disabled the driver for the codec's for the sound card....
still the same issue, first launch of the game will crash it, once you enter the tower, after the crash, the game is stable... but it's like clock work on the first launch, every time.

[Skuzzy]

I have seen these pseudo-sound devices cause this type of problem before.  We may not be prepared for that many devices.  Even if they are disabled, Windows is still going to show them to us.

I think you have to actually remove them to have any impact.

[The Fugitive]

I use tunebite and my dxdiag lists all of those as well. I run on xp, but do NOT have any issue with the game crashing. Not that this really helps any, bit tunebite may not be the problem.

[FLS]

Did you copy your settings folder to a new install? If so you might delete your video8.cfg file and see if that helps. When my game resolution doesn't match my monitor it always crashes once then loads.

[TnDep]

mines being doing the same thing for about 2 or 3 weeks after one of the updates.  I haven't said anything I just click on it again

[Skuzzy]

One theory I have is that if the game encounters a device which has not been properly initialized, it could crash the game, but in the process of the crash the device gets initialized due to our calls to Windows, then when it comes back up, all the devices respond as expected.

[Heater]

As for the install, it's a clean install i.e. it's never been installed on this system

as for the codecs, tunebite has been removed and still hitting the same issue.... thinking about attaching the debugger to the aceshigh.exe thread....when I launch it

It's HT's fault cause his code is like windows _____ and _____  ...  you can fill in the blanks 

[FLS]

As for the install, it's a clean install i.e. it's never been installed on this system

That's why I asked abut the settings folder. If you have it copied to a CD the files might be set to read only.

[STEELE]

Like Heater and TnDep, mine has been crashing first time evry day, then have to cntrl alt del. to get cursor back,
Now today, it crashes EVERY time i click on the arena I want

[Skuzzy]

Once a crash occurs, it can leave behind corrupted data which would then render the game completely unstable.  Rename the "settings" folder and that would clear that up.

This "crash on first open" is pretty rare.  I wonder what, if anything, your computers have in common?

I also need details about exactly when the crash is occurring.  Heater, is it after you hit OK to login, and before you get the arena list?  Do you see the arena list?

[MADe]

I get same error occasionally. Google the error code 0xc0000005.
My efforts yielded,

1) DEP functionality or not
2) memtest ram
3) TDR issues with vid card, in my case a display reset error always accompanies the app error
4) Precision 2.4 drops out when error occurrs, possibly a DX9 issue??????

I had sent same to Skuzzy and he felt it was too many USB devices were plugged, in my case. I believe its some kind of software thing however. Too see so many different puters with same issue says to me its a software issue versus a hardware one.

luck

[Skuzzy]

Actually NVidia has been having a serious TDR issue.  So bad they are asking people to send them thier cards so they can test with them and find out why there has been a sudden issue with them.

If the game is at fault, it will be with a specific combination of software/hardware we do not have available to us, as a general problem would impact everyone, including us.

Speculation is not going to solve this kind of problem.  We need data.

[Hungry]

Not just an Nvidia issue, granted its a 2008 article but it seems more related to Win Vista and 7?

http://forums.nvidia.com/index.php?showtopic=65161