Author Topic: Is the HTC WEB Site front end down?  (Read 5510 times)

Offline Randy1

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Re: Is the HTC WEB Site front end down?
« Reply #60 on: July 29, 2013, 06:15:38 AM »
Can the homepage be moved or copied at 70.85.193.17 which we can all get to?

At this point I don't have very much confidence in at&t doing anything. They were suppose to call back in 24 hours.  That was Saturday.  Will give it today.

If you have at&t call and complain.  They said I was the only one reporting the problem.

Offline Skuzzy

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Re: Is the HTC WEB Site front end down?
« Reply #61 on: July 29, 2013, 06:47:47 AM »
We need every AT&T customer, to call and complain.  It does appear to be an AT&T issue.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline FLS

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Re: Is the HTC WEB Site front end down?
« Reply #62 on: July 29, 2013, 12:38:26 PM »
ATT says the site was blocked for a fraud complaint.  The number everyone needs to call is 1 888 932 4678.  Tell them www.hitechcreations.com was blocked because of a false complaint.
« Last Edit: July 29, 2013, 12:50:38 PM by FLS »

Offline Randy1

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Re: Is the HTC WEB Site front end down?
« Reply #63 on: July 29, 2013, 01:06:46 PM »
ATT says the site was blocked for a fraud complaint.  The number everyone needs to call is 1 888 932 4678.  Tell them www.hitechcreations.com was blocked because of a false complaint.

As we all now HTC is not a fraudulent company.  It sounds like this is an HTC issue now.  I would think they have to get the block lifted since someone has filed a fraud complaint against them.  I did try a call on that number and that is a number for at&t's web services providing domain names and such.

Offline FLS

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Re: Is the HTC WEB Site front end down?
« Reply #64 on: July 29, 2013, 01:18:44 PM »
Randy that's the number for the division of ATT that can unblock the HTC home page. It doesn't hurt our cause for them to receive more than 1 complaint.  You need to select support and ask for a live person.
« Last Edit: July 29, 2013, 01:20:16 PM by FLS »

Offline Skuzzy

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Re: Is the HTC WEB Site front end down?
« Reply #65 on: July 29, 2013, 01:33:28 PM »
We are not an AT&T customer so they will not listen to us.  They may respond to enough complaints from their own customers.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline bustr

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Re: Is the HTC WEB Site front end down?
« Reply #66 on: July 29, 2013, 02:45:34 PM »
Skuzzy,

Until this gets cleared up. Please make available alternate URL for downloads of skins and game related material as Links in the Forum. Also the WEB Help link from the Clip Board is being blocked.
bustr - POTW 1st Wing


This is like the old joke that voters are harsher to their beer brewer if he has an outage, than their politicians after raising their taxes. Death and taxes are certain but, fun and sex is only now.

Offline hitech

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Re: Is the HTC WEB Site front end down?
« Reply #67 on: July 29, 2013, 03:04:13 PM »
Ok we found the correct people to talk to at at&t.

The issue should be resolved shortly.

HiTech

Offline Randy1

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Re: Is the HTC WEB Site front end down?
« Reply #68 on: July 29, 2013, 03:08:53 PM »
It is up and running.  :aok

Well done HTC.

 :aok :salute

Offline bustr

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Re: Is the HTC WEB Site front end down?
« Reply #69 on: July 29, 2013, 03:48:22 PM »
I wish all customer service worked like HTC customer service.
bustr - POTW 1st Wing


This is like the old joke that voters are harsher to their beer brewer if he has an outage, than their politicians after raising their taxes. Death and taxes are certain but, fun and sex is only now.

Offline uptown

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Re: Is the HTC WEB Site front end down?
« Reply #70 on: July 29, 2013, 04:57:46 PM »
I wish all customer service worked like HTC customer service.
+1
Lighten up Francis