Ha very funny. Sir sorry for being frustrated with the lack of hi-tech addressing issues
Custom arenas are a very small part of what HTC offers. For years they didn't even have custom arenas and survived very nicely. I'm sure the Mian arena and anything they are working on for that is FARRRRRRR more important than having custom arenas available.
I'm sure they are working on it. It seems to be a bug that only crops up now and then which I'm sure makes it very hard to find in thousands upon thousands of pages of code. Your poor attitude surely isn't going to help them jump right on it.
HTC is one of the finest if not THE finest game company when it comes to customer support. Instead of giving you a line of BS they will instead spend their time fixing the issue, unlike the big gaming companies that give you the line of BS and then hope you just go away.
Life is full of little disappointments, you better get use to it now.