Is there anything when your two week trial is up asking the user reasoning for not "buying" the game?
Just curious if that would be of any benefit to the sheep-herders. ... I mean I know one can always look at the BBS to check the "complaints Dept." but that's from the perspective of some seriously entrenched old guys. Ya, you're old.
At least some un-biased comments from actual new users could help shed light on potential reasons NEW players don't subscribe.
Been watching/collecting the grapes on BBS and making WHINE! 
At one time there was a selection when you cancelled your sub on why you quit, dont know if its still there or not