Author Topic: i'm confused  (Read 1326 times)

Offline CAP1

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i'm confused
« on: January 26, 2020, 07:57:21 PM »
I haven't flown in a good 3+ years, and my account had been canceled.

 I just last night signed up for trial to dip my feet back into the pond. flew training arena last night. had a little fun(thanks redleg and sik1!). tonight flew a little in ta, and decided to check out the main arena. 'cept I can't. it says my trial period has elapsed. I seem to have lost 2 weeks? or did the system go wonky 'cause I used the same email addy I used to use?  i'm not really fond of going to pay till I see if i'm gonna stick around....and I can't see if i'm gonna stick around if I can't fly in the mains...….
ingame 1LTCAP
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S.A.P.P.- Secret Association Of P-38 Pilots (Lightning in a Bottle)

Offline FLS

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Re: i'm confused
« Reply #1 on: January 26, 2020, 08:00:00 PM »
You can contact billing but I believe the reason is that it's one free trial per customer.

Offline CAP1

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Re: i'm confused
« Reply #2 on: January 26, 2020, 08:11:25 PM »
You can contact billing but I believe the reason is that it's one free trial per customer.

hhmm....could be, although it was around 2005'ish that i'd initially signed on before
ingame 1LTCAP
80th FS "Headhunters"
S.A.P.P.- Secret Association Of P-38 Pilots (Lightning in a Bottle)

Offline Arlo

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Re: i'm confused
« Reply #3 on: January 26, 2020, 08:35:23 PM »
The good news is obviously your life is stable with contact info being the same from 2005 to now. The bad news is I believe AH tracks all info (contact, billing, etc.) to see if you've had a 2 week free trial, already, and that lapses in activity don't count. Glad to see you back to check things out.

An appeal directly to Aces High billing couldn't hurt, though (I suppose):

Contact E-mail: info@hitechcreations.com
Billing E-mail: billing@hitechcreations.com
Support E-mail: support@hitechcreations.com

P.S. Pay accounts in the MA still pays the bills. Support is a 2 way street.

Offline CAP1

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Re: i'm confused
« Reply #4 on: January 26, 2020, 08:44:27 PM »
nah. if that's their rules, then fair is fair. I wouldn't feel right asking for an exception. if I DO come back all the way though, I will petition them for my old name back. :)
ingame 1LTCAP
80th FS "Headhunters"
S.A.P.P.- Secret Association Of P-38 Pilots (Lightning in a Bottle)

Offline FLS

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Re: i'm confused
« Reply #5 on: January 26, 2020, 08:54:26 PM »
The free trial message was likely auto-generated. Won't hurt to ask.

Offline Oldman731

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Re: i'm confused
« Reply #6 on: January 26, 2020, 09:11:06 PM »
nah. if that's their rules, then fair is fair. I wouldn't feel right asking for an exception. if I DO come back all the way though, I will petition them for my old name back.


And we would certainly like to see you back, dude.  Don't delay.

- oldman

Offline Puma44

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Re: i'm confused
« Reply #7 on: January 27, 2020, 10:03:00 AM »
Come on back in.  Good to see you again!  :salute



All gave some, Some gave all

Offline CAP1

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Re: i'm confused
« Reply #8 on: January 27, 2020, 11:48:15 AM »

And we would certainly like to see you back, dude.  Don't delay.

- oldman
Come on back in.  Good to see you again!  :salute

i seem to remember some pretty epic fights with both of you guys! i  think we were high alt in 38's oldman? constant stall buzzer if i recall?

 and puma.....i think i recall some dam fun p-40 vs 109 fights in the ava........

 yea....i think i'm diving back in. :D
ingame 1LTCAP
80th FS "Headhunters"
S.A.P.P.- Secret Association Of P-38 Pilots (Lightning in a Bottle)

Offline Puma44

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Re: i'm confused
« Reply #9 on: January 27, 2020, 12:30:07 PM »
i seem to remember some pretty epic fights with both of you guys! i  think we were high alt in 38's oldman? constant stall buzzer if i recall?

 and puma.....i think i recall some dam fun p-40 vs 109 fights in the ava........

 yea....i think i'm diving back in. :D


Come git some!  Also, Monday Night Madness in the AvA is a pure blast of fun dogfighting.  Every Monday night at 2000 EST.



All gave some, Some gave all

Offline 1stpar3

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Re: i'm confused
« Reply #10 on: June 24, 2020, 12:55:12 AM »
nah. if that's their rules, then fair is fair. I wouldn't feel right asking for an exception. if I DO come back all the way though, I will petition them for my old name back. :)
While I dont' think I have ever flown with you before BUT>>>>>>>>>>>>>>>>>>>>Get yo arse back in game. We need more folk like you in here. Someone with integrity...SWEET :rock PLUS...any Old Time players would be GREAT Resource towards My learning :salute
"Life is short,break the rules,forgive quickly,kiss slowly,love truly,laugh uncontrollably,and never regret anything that made you smile."  “The two most important days in your life are the day you are born and the day you find out why.”- Mark Twain