I havent taken drug test yet just not relying on that one offer 
my resume is below 
Rick Odle
1101 Esters rd.#1721
Irving, Tx. 75061                                                     
email 
Rick.Odle@verizon.netObjective  
Seeking a career position in the computer software/hardware technical support field.      
Experience
  8-2001 to 9-2002     Rent-A-Center Corporate                         Plano TX
 Supported 500+ vpn connections and POS terminals at the store level as well
as maintaining and implementing software upgrades at the home office .
Administered all new user server setup and workstation setup and maintenance .                                                             
  3-99 to 7-2001        Netcom /Mindspring/Earthlink                   Dallas, TX             
  Supporting business customers with their T1, frame Relay, Isdn and Sdsl  
  Internet connections, administering their routers as well as providing 
  Circuit monitoring, proactive troubleshooting, and some Dns administration.                                                                                                                                                                                                                                                                                                                                                                                                                                       
  5-98 to  2-99            Motel 6                                                           Dallas, TX
        Supporting Win95, Innsure graphical hotel management software, mainframe 
        networking, frame relay hardware support, and peripheral interfaces specific to the 
        hospitality industry.
9-97 to 5-98              Compucom                                                      Dallas TX
       Handling multiple accounts specializing in Email, Internet and operating systems.
       Hardware support for Compaq workstations and laptops.  Software support specifically
       in Win3.x, Win95, WinNT 4.0 workstation, Groupwise 4.1a, remote LAN, Ccmail 2.21,
       Ccmail 6.0, Ccmail release 8, Ccmobile, Exchange, and Outlook.  I also supported
       IE3.x, Netscape Communicator 4.0, Netscape Navigator 3.0, and Oracle Power Browser.              
9-96 to 10-97              Stream International                                   Carrolton, TX
      Software technical support representative Data entryTechnical support of 
      Internet connection software using Win95  Win3.11,and Macintosh
      extensive use of Dos6+ in trouble shooting as well as general knowledge of LAN operation 
      modem connections to Internet/Intranet servers.      
1-94 to 9-96               U.S. Marketing                                               Dallas, TX
      Office manager.  Telemarketing office.  Raising funds for various charities.
      Duties included payroll, dispatch, database management using Dbase 4,
      and Microsoft Works,
11-87 to 12-93           Luxmee Services, Inc.                        Diamond Bar, CA
      Sales representative.  Customer service representative.  Telemarketing home and 
      office products.   
Education
1983-1987                Graduate         Santa Monica H.S.     Santa Monica, Ca
Qualifications
Computer: Solutions level Wan certification from 3COM
Extensive knowledge of DOS 5.0 +, Windows 3.x, Windows 95, WinNT4.0, TCP/IP, and Internet connection troubleshooting.  Extensive knowledge of email software packages .    Several years experience in help desk environments.                                                                                                                       
Managerial: Office management, payroll, dispatch,Inventory, personnel management and Customer relations. Twelve years experience in call centers.