Your problems are probably BECAUSE you have cable. It's shared bandwidth. Latency and throughput are very sensitive to the load that your neighbors are placing on the system, but you probably already know that. Try using a good dial-up provider in the interim and then order ADSL, if it's available. I can't speak for the major RBOCs because I have Frontier LighningLink (Rochester NY), but my service gives great connections in AH. Also, they just upped the downstream to 3 Mbps, no extra charge, because they are in heavy competition with Road Runner up here. It's good to be the king. =)