Aces High Bulletin Board
General Forums => Aces High General Discussion => Topic started by: Yarbles on July 29, 2009, 04:25:13 PM
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I have a top end computer and I preffered the old version. Inside the plane is allot more blurred and I have the high res. I hope you can sort it out HTC before people go elsewhere :(
I actually want it to work you know and good luck but please sort it out soon because i get allot of pleasure out of this game but not anymore :uhoh
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same here yarbles and the plane bodywork is slightly blured, not as clear. they have done a nice job and im sure there working on fixes fast. just fruhstrating in the mean time :pray
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Have you downloaded the Hi-Res Pack?
The auto update did not auto update the Hi-res. If you did not physically download and re-install the new High-res, that may be the source of your blurry cockpit.
Not positive as I am not programmer, but it is just a thought as to the possible fixes. Since I downloaded the hi-res update, my appears fine, though, I have not really had time to experiment the different models.
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I agree on the blurred cockpits. I have hires and AA all the way and game runs fine but still blurry a bit inside the plane. I think my only complaint is today I was in a tank rollin a long and took a good look at the ground. It just kinda looked plastic and shiny. I think they will do their absolute best to try and please as many people as possible and fix as much as they can.
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Same here, and I installed the latest high res pack.
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The new version seems to have less anisotropic filtering than the older versions.... it's only as much as you need (normally). If you're having issue with things being blurry force on some extra Anisotropic filtering... it hasn't been necessary for me.
It's not really a game issue.
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I upped the anisotropic filtering to 16x and it had no effect.
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Instruments and textures should not look any different if you are running the same settings as before. If you're running 1024, make sure you've downloaded the hi-res texture pack. If you are running 1024 and have the hi-res pack and it's still burred, try seeing if the antialiasing changes anything at different settings. You can also go into your video cards control panel and see if anisotropic filtering makes any changes. Finally, if you're having this problem, report it along with your system specs and your video and graphic settings.
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I'm using full AA but no anisotropic filtering at all (never found any improvement there for me) and hires texture pack. I have all sliders maxed out, and I set my nVidia settings to "max quality". Everything is sharp and clear. I do have the latest nVidia drivers for my card (from nVidia's site) -- not sure if that makes a difference.
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The new version seems to have less anisotropic filtering than the older versions.... it's only as much as you need (normally). If you're having issue with things being blurry force on some extra Anisotropic filtering... it hasn't been necessary for me.
It's not really a game issue.
The game really doesn't use Anisotropic filtering, that is why it's always been recommended to turn it off. Whatever AF the game does use, you're hardly going to see it anyway. Also, you've got the other way around, more AF would cause blurry text and instruments at least in the previous versions. Don't know if in this version has AF fully implemented or not but the blurriness of the instruments and the washed out look of the text makes it seem that it does.
ack-ack
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So many problems and issues.
I am the CO of precision squad and so many unhappy noises I wish they had tested for longer.
The impvements are not worth the aggro to date.
Is their another game where they are more considerate of thier customer base?
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Get over yourself Yarbles...
How many other games have this many players AND are produced by a handful (literally less than 5) people?
Even so, they aren't inconsiderate of their customer base. They're offering to help diagnose and debug the problem... but it requires everyone to work WITH them. Things such as downloading the BETA and testing when given the chance are things that fall on the customer's shoulders. All they can do is make it available for you, they can't MAKE you download and test it to help them find the problems.
So far, it seems to me that almost everyone who has at least TRIED to mess with their settings have found a setting which produces good results.
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Calm down yarbles. After we tinker with our vc settings it will probably be fine. Htc has shown a lot of interest in getting the update to work for everyone.
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So many problems and issues.
I am the CO of precision squad and so many unhappy noises I wish they had tested for longer.
The impvements are not worth the aggro to date.
Is their another game where they are more considerate of thier customer base?
Yarbles,
The beta has been available for all players for weeks. The Forums are available to read and did any of your squad take a look? We all had problems during the Beta release. I have a fairly nice PC (built in Feb 2009) everything new except the mouse pad! :) I couldn't fly near a CV or ack without locking up. Patch 5 or 6 fixed that issue once we could recreate it.
There were 9 patches presented in the Beta which addressed the major and many minor issues. Yet, for every pc out there there is another just like it or there are hundreds of differences in configuration. HTC does care for customers. I am certain the lessor issues that are noted will be addressed immediately. I'd be surprised if there wasn't a patch by Friday. Wait and see if I am right. You won't see that for any online games. (IMO) :salute
http://www.kkenshome.com/DxDiag.txt (http://www.kkenshome.com/DxDiag.txt)
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Instruments and textures should not look any different if you are running the same settings as before. If you're running 1024, make sure you've downloaded the hi-res texture pack. If you are running 1024 and have the hi-res pack and it's still burred, try seeing if the antialiasing changes anything at different settings. You can also go into your video cards control panel and see if anisotropic filtering makes any changes. Finally, if you're having this problem, report it along with your system specs and your video and graphic settings.
Whatever you think, I'm actually not that fussy; but, please, try paragraghs.
Also, I've downloaded my latest video drivers....very stuttery.
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Is their another game where they are more considerate of thier customer base?
Good question. If you find one, tell me. I doubt you will have much luck ;)
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http://www.addictinggames.com/index.html (http://www.addictinggames.com/index.html)
:D
Good question. If you find one, tell me. I doubt you will have much luck ;)
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I don't want to but I'm done.I get fine F.R. if i kill the GFX ,and the ground detail sucks so bad i cant see the ground coming.
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Good God people, patience is a virtue. Give the people who have given you a hobby that you have come to love a chance to iron out the bugs. My FR sucks, graphics aren't the best, but damn.
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They tested beta and did not work out the major problem's i have.I don't think they will.I'll wait a month.
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I personally think we are talking about a 'high end' computer but we know nothing about it. My Quad Core Pentium with 2GB of 1066 DDR2 memory and XFX GTX 260 Black Edition video card with 896MB ram runs the game just fine and EVERYTHING is clear. If you add the shadows option then some avatars are trying to create shadows and therefore are blurry from far away. I would be nice that if we complain and then say but I have a 'high end' system, please define that. There are thousands of 'high end' computers and the definition is in the eyes of the owner or what they were 'told'.
Maybe it is high end but part of diagnosing the problem is getting specs so you know what to fix.
Now, if I can learn to not fly into the water reflections life will be great but that is MY problem.
<S> AKFloppy
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So many problems and issues.
I am the CO of precision squad and so many unhappy noises I wish they had tested for longer.
The impvements are not worth the aggro to date.
Is their another game where they are more considerate of thier customer base?
Oh brother. :lol
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Get over yourself Yarbles...
I have to say that is very inconsiderate of what I said. People are happy with their routine and what gets them through the day. In the commercial world I work with companies that put the onus on their customers to resolve their issues and fair badly or should do. HTC is not or maybe is an amateeur organisation that expects subscribers to be stakeholders but if it does let us see how it resolves.
Quite frankly I am dissillusioned and dissapointed and not only form a commercial point of view.
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So many problems and issues.
I am the CO of precision squad and so many unhappy noises I wish they had tested for longer.
The impvements are not worth the aggro to date.
Is their another game where they are more considerate of thier customer base?
W O W ! It's been only 1 day :aok Be a little patient! If anyone could do it better than volunteer to HiTech! Maybe after you have resolved every issue and improved upon all that is Aces High, the powers that be may compensate you for your superior ability at saving his company!! If not, then give it a little time :aok
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W O W ! It's been only 1 day :aok Be a little patient! If anyone could do it better than volunteer to HiTech! Maybe after you have resolved every issue and improved upon all that is Aces High, the powers that be may compensate you for your superior ability at saving his company!! If not, then give it a little time :aok
Dont be sarcastic eh
ok maybe HTC is a small business and these are just growing pains :cool: itll be worth it in the end :pray
Fair play :)
So I shall reserve judgement like the rest of you who say calm down and if it proves to be all right in the end i shall be the first with the hooray HTC
No really thanks for the re assurance :salute unless :mad:
we shall see :D
Anyway can you look at why the inside of my cockpit looks like I need new glasses HTC but everything else looks like i dont.
As for those people who have low end machines thats progress I guess though I thought we somehow measured it the other way (now that is confusing).
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Is their another game where they are more considerate of thier customer base?
Short answer, nope. Do they try to address common issues with patches and updates? yup. Do they give any consideration to people who whine on forums? nope.
Technology progresses whether you're ready for it or not...and there are always little gotchas in the world of technology.
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I'm just a redneck that bought a puter and found a fighter game online. I don't know jack squat about this video setting stuff, but I'll learn and be ready for battle. ;)
I give HTC the benefit of the doubt when it comes to this stuff, so I figure the problem is on my end and I need to read up on things more. I've always liked this game way, way too much and if need be I'll upgrade whatever I have to, to fly the American iron. :rock
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Frankly, I wish that with terrain turned off, it looked like it did before the update.
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Do they give any consideration to people who whine on forums? nope.
Yes they do see Spit 14 (my thread). They do because that is how business works they listen to their customers. If you dont you go out of business. Free lesson for you there and no need to thank me. This is called feedback and believe me they listen.
Oh and here is another lesson, technology isnt an end in it self :D It just looks like that to people who dont understand it ;)
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See Rule #4
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Yes they do see Spit 14 (my thread). They do because that is how business works they listen to their customers. If you dont you go out of business. Free lesson for you there and no need to thank me. This is called feedback and believe me they listen.
I was talking about other companies in case you missed the sentence I quoted from you... :huh ...wait you did miss it. Try giving some of your "feedback" to EA, Sony, Nintendo, even IEN just to name a few.
Oh and here is another lesson, technology isnt an end in it self :D It just looks like that to people who dont understand it ;)
:huh :confused: Ok...not sure who you were addressing but it obviously wasn't me.
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Yarbles...TEShaw...do us all a favor and spare us your infinite wisdom for a couple of days while HTC works through this. Hold hands...everything will be OK.
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See Rule #4
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I have to say that is very inconsiderate of what I said. People are happy with their routine and what gets them through the day. In the commercial world I work with companies that put the onus on their customers to resolve their issues and fair badly or should do. HTC is not or maybe is an amateeur organisation that expects subscribers to be stakeholders but if it does let us see how it resolves.
Quite frankly I am dissillusioned and dissapointed and not only form a commercial point of view.
Get a clue. This is a game run by like 5 people. You obviously have no experience in the online gaming world. This happens in EVERY Massive Mulitplayer game. Company puts out patch, people cry like babies because "xxx was screwed up!" A few days later company puts out patch that fixes most of the problems. Less people cry. A week or so later a new patch comes out and most of the things are fixed. It is absolutely impossible to beta test and then bring out a perfect product. The only way to truly iron out the bugs is to release it and then fix whatever problems arise. This is a GAME. Games are made differently than other types of software. There is no other kind of software that has more variables thrown at it, and things that can go wrong. Show me any MMO made in the last 10 years that hasn't followed this formula. You cant, because Ive played most of them and its always the same.
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I think the one disconnect here that a lot of people are having a problem with is this: You say "it's progress it happens whether you're ready or not!". Well, is it? Because I run much more graphic intensive games that look nicer much more efficiency. I understand a huge arena has it's graphical limits and the artists are good enough to do whatever they want. It's a compromise. I get it. But that's not the issue.
The issue is other games that look better or at least as good as this new update that don't serve up 20 fps on my machine. I get more like 55-75. And if it goes to 30fps it still looks like 75. Just as fluid.
So let's not be so quick to crap all over people that offer up criticism to HTC because right now they aren't up with the top game companies on performance right now. And if you want to call them a "leader" they nead to put out something that leads. Not something that 65% of the subscriber base has no real use for anymore.
This isn't a time for haters that have no patience and threaten and it isn't a time for fan boys that look the other way on every one of HTC's gaffs. This is a time for putting your judgments aside on what people say and focus on fixing the problem. Not a time for "feelings" and unloading on people the way you can't unload on people in your real life without getting a fist in your face. Fix the problem and as far as I'm concerned every single whine and cry or whatever you want to call people bringing problems to attention is one step closer to getting it fixed. I just want my game back.
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The funny part is the people who whine just to whine. There are plenty of people who have reported the problems they are having without being overly dramatic and without using the "im a paying customer and i respect results!" line. If you dont like whats happening in the game, its very simple..leave. Answer me this..when has HTC NOT listened to their customers? Its the same story for 10 years straight. They have always listened and I expect they will continue to. Its just amazing how many people complain but could never hope to do any better. The only thing i ask of HTC is to continue to improve their product. The pace doesn't matter to me. Sometimes with big patches like this they take a step back, but usually within a short period of time, they address whatever issues that rise up. Its just amazing that after all this time some people STILL don't get how it works.
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See Rule #4
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I'm just a redneck that bought a puter and found a fighter game online. I don't know jack squat about this video setting stuff, but I'll learn and be ready for battle. ;)
I give HTC the benefit of the doubt when it comes to this stuff, so I figure the problem is on my end and I need to read up on things more. I've always liked this game way, way too much and if need be I'll upgrade whatever I have to, to fly the American iron. :rock
well with a thread full of crap, I thought i'd quote the bit that made perfect sense. :D
:salute uptown
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Running Text Res at 512 and i have the blurry look also on guages and skins. haven't seen an answer for this yet, have i looked it over??
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Blurry isn't as useful a description as a screenshot and dxdiag would be. People come on the forums ranting, but without providing the info needed for anyone to help debug the problem. If you really want to fix the problem, post a concise description instead of calling tech support names.
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twintail has a thread in bugs for this, already posted the details there.
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See Rule #4
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Takes one to know one. lol!
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Yarbles...TEShaw...do us all a favor and spare us your infinite wisdom for a couple of days while HTC works through this. Hold hands...everything will be OK.
:salute :lol
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:salute :lol
(Tin hat on)
Might I humbly suggest though that if this is the time honoured and well worn path why desnt HTC explain the process succinctly in advance.
As in "here is the patch" "PLEASE bare with us for a few days and give us your feedback and we will endeavour to get things back to normal or even better".
Anyone heard of customer relations here?
When they do that will be progress as well and might get this game to a wider audience who are used to being treated like valued subscribers ;)
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See Rule #4
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I was talking about other companies in case you missed the sentence I quoted from you... :huh ...wait you did miss it. Try giving some of your "feedback" to EA, Sony, Nintendo, even IEN just to name a few.
:huh :confused: Ok...not sure who you were addressing but it obviously wasn't me.
Appolgies if I misunderstood your tone seemed a bit blah zay. I am genuinely a bit annoyed with the way HTC treats us but I like the game far too much to do anything about it. I am sure from a technical point of view they are brilliant but I feel on the relationship side they could do better :frown:
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As in "here is the patch" "PLEASE bare with us for a few days and give us your feedback and we will endeavour to get things back to normal or even better".
How is that not clear yet? Is weeks of doing that before and after the patch release not enough?
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How is that not clear yet? Is weeks of doing that before and after the patch release not enough?
First I have heard. I would put it on the patch. Makes sense unless yove been through this many times in which case you take it for granted.
Its just better to do it than not do it as it would reduce anxiety and piss less people off. I know its not just me because ive heard allot of other pissed off people. HTC needs to be a better communicator with people who either dont have the same skill set or are newer to the game.
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See Rule #4
I doubt it. :devil
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Its just better to do it than not do it as it would reduce anxiety and piss less people off. I know its not just me because ive heard allot of other pissed off people. HTC needs to be a better communicator with people who either dont have the same skill set or are newer to the game.
This is only in your mind, the real deal is what you ask would only do one thing, cause people more anxiety before a release, and no less during the process.
Simply take your self as an example, people have told you the way it works, but now you do your best to search for something else to complain about, namely the quote above.
To put it simply ,not much can be done to minimize customer complaints or anxiety, it is in the persons make up if he will or will not act as you do.
HiTech
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This is only in your mind, the real deal is what you ask would only do one thing, cause people more anxiety before a release, and no less during the process.
Simply take your self as an example, people have told you the way it works, but now you do your best to search for something else to complain about, namely the quote above.
To put it simply ,not much can be done to minimize customer complaints or anxiety, it is in the persons make up if he will or will not act as you do.
HiTech
Oh, Snap!
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...before people go elsewhere :(
...like where?
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Frankly, I wish that with terrain turned off, it looked like it did before the update.
thats an idea tj :aok
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I don't want to but I'm done.I get fine F.R. if i kill the GFX ,and the ground detail sucks so bad i cant see the ground coming.
Same here. I'm not ready to give up just yet, so I'm giving it time, hoping that we can get all these issues corrected.
If not, then I will have to call it quits because I really didn't mind playing in a cartoon world at all, but now it looks likes a child's coloring book.
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<EDIT> Just found out they released the new version. I thought they always released on a Friday. So the comment I made is out of context now. Hence the edit.
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I just didn't download the BETA. Everything runs as it always has. Running a BETA game and expecting no problems is kind of foolish. Wait for the final release if you expect most bugs to be squashed.
Better yet, download a BETA version and help with finding errors and bugs. Speeds up the process, my friend.
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From my perspective, the way HTC is handling the update by releasing patches so soon is GREAT customer service so I applaud the developers' support and prompt action. A lot better than waiting months/yrs compared with some similar games out there now. Great work +S+.
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From my perspective, the way HTC is handling the update by releasing patches so soon is GREAT customer service so I applaud the developers' support and prompt action. A lot better than waiting months/yrs compared with some similar games out there now. Great work +S+.
QFT :aok
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Yep, I feel the same way.
HTC updates the game frequently and gets on bugs extremely promptly compared to what I'm used to elsewhere. Take, for example, Battlefield 1942. I loved that game (not its airplanes, which suck, but the FPS soldier part). EA did all of a few patches back when it was within its first year or so of release, then nothing ever after.
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Yep, I feel the same way.
HTC updates the game frequently and gets on bugs extremely promptly compared to what I'm used to elsewhere. Take, for example, Battlefield 1942. I loved that game (not its airplanes, which suck, but the FPS soldier part). EA did all of a few patches back when it was within its first year or so of release, then nothing ever after.
To be fair, you can't compare both games in any way. AH, as an online game, depends on a steady monthly income, users decide every month to pay again...or not to.
BF42 was a classic box game, it's basically sold one time and that's it. After some time development not only shifted to other titles... it's also a questuion if further support is worth it when most players do have the game already and sales are rapidly going down. Most of the games ARE sold during the first year, that's when allmost all of the revenue from this title is being produced.
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Both games are used the same way by me: play online only. One has a completely different sales model, as you say, and a completely different update model (i.e., none). That's my point, though. Most of the games I buy are solely to play online yet are in the category of "We sell it once, then we pretty much ignore it after that".
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True but how much did you pay 1 time for that game vs $15 every month is the point........ the revenue stream is significantly different...... therefore support is significantly different...... as many people have mentioned the name in the last few days I will as well........ theres not alot of updates for PONG either
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This game is and always has been a work in progress. After a Beta version,an Alpha version soon follows. Even Alpha is not the goal. Have you ever bought a game that you didn't go home and DL the lastest patch first thing? LOL Things take time to work themselves out.Report your bugs but be patient. It's all good. Patches are good. :salute
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True but how much did you pay 1 time for that game vs $15 every month is the point........ the revenue stream is significantly different...... therefore support is significantly different...... as many people have mentioned the name in the last few days I will as well........ theres not alot of updates for PONG either
You seem to be arguing (1) that HTC gets more revenue per game than EA because $15 x 12 x (number of years a player plays) is greater than $40 (or whatver BF1942 sold for as its one-time fee) and (2) that therefore everyone should expect less updating and support per game title from EA.
This is actually not how it is, though, because EA sells many, many more copies per title and gets a lot more revenue per title even though it is a one-time fee. EA is a $7 billion market-cap company with $4 billion/year in sales. It says it has 31 titles that each sell over 1 million copies per year. Let's assume an average selling price of $20 (to be conservative). $20 million/year for a title is the equivalent of 110,000 AH players.
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You seem to be arguing (1) that HTC gets more revenue per game than EA because $15 x 12 x (number of years a player plays) is greater than $40 (or whatver BF1942 sold for as its one-time fee) and (2) that therefore everyone should expect less updating and support per game title from EA.
This is actually not how it is, though, because EA sells many, many more copies per title and gets a lot more revenue per title even though it is a one-time fee. EA is a $7 billion market-cap company with $4 billion/year in sales. It says it has 31 titles that each sell over 1 million copies per year. Let's assume an average selling price of $20 (to be conservative). $20 million/year for a title is the equivalent of 110,000 AH players.
Nobody was talking about absolute revenue numbers...
The difference is time
Basically both titles are supported as long they produce the revenue to justify so.
A game like BF 1942 is mostly being sold during a relatively short timeframe.
One like Ah is being "sold" on a steady base.
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One like Ah is being "sold" on a steady base.
And it's supported a hell of a lot better than any other game out there...including most current MMO's.
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The point is simple....
EA releases a game..... sells however many copies....... then decides to say no more updates.....
they move on to their next title and already have all the money theyre going to make from that game
they have no vested interest in continuing to update that stale title... newer ones are coming out to make more money
HTC releases a version (like they did 3 days ago) ..... has a certain number of subscribers (who pay monthly).... if they said today no more updates we are moving on to a new project.......
what exactly do you think would happen to the $$$ the company makes in each of these cases??
I would say EA would continue to be a multi billion $ company while HTC would be wondering where all the jobs have gone
theres your difference........ HTC has to update and stay on top of it or they will lose their revenue..... EA doesnt care they already have all the money theyre gonna make off that title they move on to the next one
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haha.. .squelch yarbles, teshaw.... A phrase comes to mind.... "Dee da deee"
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I just don't get what all the problem is?? I have been "in" this computer thing as a user since the commodore 64 and one thing has always been clear, at some point you HAVE to upgrade, for me it came this go around I was able to up grade my old (and the term old is used as in computer old) xps 700 from a duel core to a quad core and put in a GTX 260 graphics card, and added some memory.
The new patch seems to run for me on this "new" setup, I have had some arguements with Dale over the years but this rant by the original poster is both unfair and untrue of the HTC crew. If you think he has done something awful take your "old" machine and try to run Rise of Flight WWI game (which is actually why I updated). BTW Dale if you would do a DoA like areana I see some potential there :D
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This is all very amusing. Cut the team some freakin slack. They released two patches in as many days and never mind the fact they probably worked out oodles of kinks you'll never know about in the beta time and well before. If you didn't play the beta and notice some of this stuff and were an active participant than go watch TV or something. Don't act all surprised that your system can't cut it. It's kind of like if you're old enough to vote and don't, you have no right to complain about what goes on.
Obviously the community knows their dedication to the members. I'm sure they expected all of this uproar and quite frankly who cares. I don't need to speak with any of them to assure you they will do all they can to please as many people as possible and fix what they can. Everyone just chill out!
Nobody ever likes change, ask Shuffler. :D Unfortunately we all need evolve and so does AH. Look at how far games have come in just the last few years. Keep in mind video games are really an infant when you look at the course of technology in our lifetimes. If you want to be part of the solution instead of the problem, keep posting your issues (assuming they are relevant and not related to your Tandy computer) in the bugs and tech support sections. They will do what they can for who they can.
It's your money and if you don't want to spend it here anymore than don't. I'm sure they are prepared to lose a few over it and I'm also sure those they lose will file right back in line once they update their computers. Here's mine.
Vista (Love Vista, never an issue)
AMD Phenom Quad 9600
ATI 4870 Card
4G Ram
Saitek setup (pedals and flight system)
24" Widescreen
Not a fancy computer, nor did it cost me gaggles of moolah to produce. Half of what I have at a quarter of the cost would suffice. Ebay is your friend.
I run the game maxed to hilt with the exception of the shadows and my FR is capped at 60 and stays there.
Bottom line is FRANKIE SAYS RELAX! If that reference is lost on you than you're too young to comment! :lol
Let the team at HTC work out the kinks and you may be surprised, otherwise pipe down and go play Warbirds!
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This is actually not how it is, though, because EA sells many, many more copies per title and gets a lot more revenue per title even though it is a one-time fee. EA is a $7 billion market-cap company with $4 billion/year in sales. It says it has 31 titles that each sell over 1 million copies per year. Let's assume an average selling price of $20 (to be conservative). $20 million/year for a title is the equivalent of 110,000 AH players.
And they're doing all of that without releasing a lot of updates so why would they? To eat into profits and shareholder value?
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The point is simple....
My point is only as I have said: in my opinion, HTC does a great job at updates and fixes compared to just about any other place I'm familiar with.
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This is only in your mind, the real deal is what you ask would only do one thing, cause people more anxiety before a release, and no less during the process.
Simply take your self as an example, people have told you the way it works, but now you do your best to search for something else to complain about, namely the quote above.
To put it simply ,not much can be done to minimize customer complaints or anxiety, it is in the persons make up if he will or will not act as you do.
HiTech
I appreciate youve taken the trouble to speak to me .
Now honestly I do not feel this process has explicitly been explained at any time to me anyway.
If it had and it stays reasonably on course then it would I am sure reduce anxiety, concerns knee jerk reactions etc The point is tell people what is going to happen before it happens.
I have recieved a vast amount of information in here in support of what you do and how well you do it which is greatly to your credit but its drawn from experience.
In my business which revolves around selling and then customer service as an investment broker I can put myself into the personality type you refer to but that is a staggering one third of the population. I still believe they are best served by "This is what we are going to do, it make take some time, we would appreciate your feedback and thanks for your patience and continued support". I hear that all the time from multi national companies who have to up grade or develp existing IT systems I use. I am a Broker I deal with lots of different ones.
One of the great challenges in business is to reach greater markets and then often means having to understand the needs of others who arn't like you otherwise you limit yourself from the outset.
You say I had one problem solved so I found another but their is in my opinion only one problem here and that is not enough communication. Obviously there are allot of people who are very comfortable with the patch and that there will be further patches and bugs ironed out. There will also be people new to this and others with low end machines who will feel frustrated and and anxious especially if they think they are going to need to spend money at a difficult time economically on up grades. I would issue daily bulletins and with each patch. Thats only in pursuit of perfection though its obvious allot of people are very impressed with what you are doing in general.
Its in all our interests (in my opinion anyway) that the company not only succeeds but also grows which will lead to more resourses and choices. Its common sense to mimic the practices of the large corporations that spend fortunes on perfecting their customer relations.
I would write more but I am seriously starting to bore myself :lol anyway :salute
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These were all copied and pasted from the AHII home page. I have to ask seriously, how much more notification/communication did you need?
[EDIT] As each of these announcements were made numerous threads about each were posted here on the BBs. I see you here often so to say you knew nothing of the beta has to be a flat out lie.
February 4, 2009
Aces High II Developer News
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Here’s a sneak peak of more things in the works. This shows a snapshot teaser of water for the new terrain.
April 16, 2009
Aces High II Developer News
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Here’s a sneak peak of the NDisles terrain makeover.
May 27, 2009
Aces High II: Typhoon Development Screenshots
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Here are some sneak previews of the newly revised Typhoon under development as modeled by Waffle and textured by Greebo. As always, development screenshots are subject to change before release. Select an image to get a full size view.
June 2, 2009
Aces High II: Brewster Development Screenshots
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Here are some sneak previews of the new Brewster, under development, as modeled by Superfly and textured by Greebo. As always, development screenshots are subject to change before release. Select an image to get a full size view.
June 10, 2009
Aces High II: I-16 Development Screenshots
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Here are some sneak previews of the new I-16, under development, as modeled by Waffle and textured by Greebo. As always, development screenshots are subject to change before release. Select an image to get a full size view.
June 25, 2009
Aces High II: Development News
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The Beta test version of our next release of Aces High is now available for download. For details about this release, please visit the Beta Test forum on our bulletin board.
July 28, 2009
Aces High: Version 2.14 Released
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The 2.14 release of Aces High is ready.
Check the information page for more details concerning this release and, optionally, information needed to manually update the game.
As a reminder, if you are running a software firewall, and cannot connect after the patch is installed, you need to re-allow the game back through your firewall.
If you are running Windows Vista, you may need to run the game as an administrator for the game auto-updater to work properly.
The high resolution texture package has also been updated. If you are using it, then you must update your texture package as well.
July 30, 2009
Aces High: Version 2.14 Patch 2 Released
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The 2.14 Patch 2 release of Aces High is ready.
Check the information page for more details concerning this release and, optionally, information needed to manually update the game.
As a reminder, if you are running a software firewall, and cannot connect after the patch is installed, you need to re-allow the game back through your firewall.
If your computer is running Windows Vista or Windows 7, you may need to run the game as an administrator for the game auto-updater to work properly. Simply right-click on the Aces High startup ICON, then select "Run as administrator".
The high resolution texture package has also been updated. If you are using it, then you must update your texture package as well.
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(http://img204.imageshack.us/img204/433/sgtshultz.jpg) (http://img204.imageshack.us/i/sgtshultz.jpg/)
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I for one have to give the new version a :aok, I'm not sure what the fuss is. I turned off the high res terrain and high res water and my frame rates are better than they were in AH2. I believe the ground detail is MUCH more realistic, the more open maps are mure condusive to "realistic" tank battles, and in general the appearance of teh game is better.
There is a lot of crying over what? A bit of change in the scenery???
Check the graphics settings, resolution settings, etc, etc. Make sure ALL of the options have been explaored before you start to shed tears. After all of that... if you need to spend $50 to upgrade XYZ, then guess what... your PC is going to be have to be upgraded someday anyway.
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I for one have to give the new version a :aok, I'm not sure what the fuss is.
The fuss is that some still can't play without having an "ancient" system ;)
<- anxiously waiting for the next patch :)
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The fuss is that some still can't play without having an "ancient" system ;)
<- anxiously waiting for the next patch :)
Here, here...I resemble that post.
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some ppl aint got the money to just go out and update there PC.i liked the old AH alot better and my PC ran it alot better when you turn off detailed terrain it makes it look like crap so really it hurt as many ppl as it helped.
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some ppl aint got the money to just go out and update there PC.i liked the old AH alot better and my PC ran it alot better when you turn off detailed terrain it makes it look like crap so really it hurt as many ppl as it helped.
Well as history always shows in all things, progress inevitably leaves some victims behind! Is the way of life! Also as history always proves those victims catch up or fall off to insignicance! It is just reality! If this game did not progress, the entire community would languish behind with an out of date inferior product! This would not be beneficial or fair to the MAJORITY! :aok
I really hope those of you who are struggling find a way to improve your circumstance! :salute
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If only 95% will run the release, then things would not be going as we plan.
HiTech
Fact is ..this is not happening ,I have heard many say they cant or wont play,I get good FR,if i kill GFX ,I find the ground looks real bad way more cartoon,Fact is no matter what the guys with more high end computers would have stayed without better eye candy (if they truly are all about air combat simulator),Those of use with lower end computers will not be able to stay now.I think taking a year for more development and waiting for the economy to recover a bit would have been the smart move.One month nothing much changes I'm done with AH no matter who thinks i should spend money i don't have to upgrade.
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If the game is all about air combat and not graphics, it shouldn't matter how the ground looks right? So just run low detail. Problem solved :aok
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If i did not keep hitting the ground because of how bad it looked i would agree. :aok
This is a down grade for me,I'm not paying the same amount of money for something that was better for me a week ago.
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If i did not keep hitting the ground because of how bad it looked i would agree. :aok
This is a down grade for me,I'm not paying the same amount of money for something that was better for me a week ago.
Maybe those who say they'll quit, should just go quietly with the understanding that it is "THEIR" antiquated systems causing them problems! Coming in here beating up the efforts of a company who is truely trying to improve their product for most folks is doing nobody any justice! Just go in "peace and silence" then return when YOU get YOUR problems worked out!! :aok
BTW-------------------------------------> see you in 6 months :rock
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Well as history always shows in all things, progress inevitably leaves some victims behind! Is the way of life! Also as history always proves those victims catch up or fall off to insignicance! It is just reality! If this game did not progress, the entire community would languish behind with an out of date inferior product! This would not be beneficial or fair to the MAJORITY! :aok
I really hope those of you who are struggling find a way to improve your circumstance! :salute
"progress inevitably leaves some victims behind! Is the way of life! Also as history always proves those victims catch up or fall off to insignicance!"
GASP :
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Maybe those who say they'll quit, should just go quietly with the understanding that it is "THEIR" antiquated systems causing them problems! Coming in here beating up the efforts of a company who is truely trying to improve their product for most folks is doing nobody any justice! Just go in "peace and silence" then return when YOU get YOUR problems worked out!! :aok
BTW-------------------------------------> see you in 6 months :rock
If only 95% will run the release, then things would not be going as we plan.
HiTech
And this is a game i care about im not going quit.
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These were all copied and pasted from the AHII home page. I have to ask seriously, how much more notification/communication did you need?
Honestly I was aware of the Beta and thought when it got here that was close to finished and assumed it would stay Beta until all this was ironed out.
NOW PLEASE LESTEN CAREFULLY.
A load of people can now burst in and say how could this possibly be sorted at the beta stage and how could I possibly be stupid enough to think it would go smoothly. Allot of people have grown up (or not) with this but huge sections of the population like games and play them but arnt necessarily interested in how it works or making it work. Some people actually expect things just to work.
This is obviously different which is OK :aok, but if your not actually part of it it needs explaining as in being specific.
"We are now introducing the new version, We anticipate a settiling in period, Please bare with us for a short time while we iron things out, we appreciate your feedback and thankyou in advance for your patience"
ON EVERY PATCH
NOW PLEASE LESTEN CAREFULLY again:
I hear allot of its worse than it was and I am leaving which could all be coverd by
"Please bare with us for a week or 2 and it will all be back to normal only better"
For me its ok already because I had slack in my spec. I see it take a big chunk of slack some days and not others so I can see its being worked out. I here people who are credible say even low end will eventually get a better compromise but not necessarily straight away.
I would suggest everyone gives it some time :pray AND THE SOCIAL DARWINISTS SHUT UP :rolleyes:
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Get over yourself Yarbles...
How many other games have this many players AND are produced by a handful (literally less than 5) people?
Even so, they aren't inconsiderate of their customer base. They're offering to help diagnose and debug the problem... but it requires everyone to work WITH them. Things such as downloading the BETA and testing when given the chance are things that fall on the customer's shoulders. All they can do is make it available for you, they can't MAKE you download and test it to help them find the problems.
So far, it seems to me that almost everyone who has at least TRIED to mess with their settings have found a setting which produces good results.
Plus 1
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See Rule #6
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As I've said before, a joint, beer and a bag of cheetos goes a long way to calming you down :aok
Or as I used to call it back in the college days, a typical Friday night.
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Or as I used to call it back in the college days, a typical Friday night.
:rofl :rofl :rofl :aok
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and its friday :devil
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Honestly I was aware of the Beta and thought when it got here that was close to finished and assumed it would stay Beta until all this was ironed out.
NOW PLEASE LESTEN CAREFULLY.
A load of people can now burst in and say how could this possibly be sorted at the beta stage and how could I possibly be stupid enough to think it would go smoothly. Allot of people have grown up (or not) with this but huge sections of the population like games and play them but arnt necessarily interested in how it works or making it work. Some people actually expect things just to work.
This is obviously different which is OK :aok, but if your not actually part of it it needs explaining as in being specific.
"We are now introducing the new version, We anticipate a settiling in period, Please bare with us for a short time while we iron things out, we appreciate your feedback and thankyou in advance for your patience"
ON EVERY PATCH
NOW PLEASE LESTEN CAREFULLY again:
I hear allot of its worse than it was and I am leaving which could all be coverd by
"Please bare with us for a week or 2 and it will all be back to normal only better"
For me its ok already because I had slack in my spec. I see it take a big chunk of slack some days and not others so I can see its being worked out. I here people who are credible say even low end will eventually get a better compromise but not necessarily straight away.
I would suggest everyone gives it some time :pray AND THE SOCIAL DARWINISTS SHUT UP :rolleyes:
As I said before and you have now proved my point, you will complain about something no mater what we do. I can respond and explain things, but people like yourself so greatly show will always think something is not good enough and they would be happy if you just did this one thing, but you do and thy just choose another one thing.
HiTech
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:aok
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As I said before and you have now proved my point, you will complain about something no mater what we do. I can respond and explain things, but people like yourself so greatly show will always think something is not good enough and they would be happy if you just did this one thing, but you do and thy just choose another one thing.
HiTech
Yeah but you still havent explained though :D
Anyway stop worrying I told you I thought it was good enough, enough earlier :aok (well I thought i did anyway) and that everyone who has been around a while seems to think you will get everything sorted out in a week or so :salute
I am just trying to tell you honestly that where I use particularly commercial though obviously less complex interactive sights if they change anything they make more effort to let you know explicitly i.e. in laymens terms what is going on. Thats because they have worked out people often fear change especailly in relation to something they dont understand and therefore feel is out of their control.
Dont take this personally when you say things like "People like you" it suggests you are and I dont think there is any reason to. Sure this must be a very stressfull time for you but most people will I am sure understand that and appreciate all the effort that is being made to fix the inevitable problems. There will in my experience be a small minority who will be totally unreasonable and unreachable but it is again in my experience a very small minority and I am certainly not one of them ;)
Stick an explanation on the patches. Everyone who plays the game will see it or better still the arena message. I am sure their are a significant number who play the game but rarely get in here.
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. I can respond and explain things, but people like yourself so greatly show will always think something is not good enough and they would be happy if you just did this one thing, but you do and thy just choose another one thing.
HiTech
Just had to say thats often how things progress BUT:
A few days in I think more and more people will grudgeingly admit the new version is better in almost every respect.
I am happy :x
But the base version (no frill) really should have been constructed to be slightly better than the old if that was possible :devil
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I agree with yarbles on some of the points.
Maybe hitech should have waited a bit longer, the game is better now.
Hitech customer service is very good
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<snip>Stick an explanation on the patches. Everyone who plays the game will see it or better still the arena message. I am sure their are a significant number who play the game but rarely get in here.
There is a "readme" that ships with every patch. It is installed in the game's installation folder. The link to it is also in the front page announcement. No matter how many places it is posted, we cannot make anyone read anything.
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There is a "readme" that ships with every patch. It is installed in the game's installation folder. The link to it is also in the front page announcement. No matter how many places it is posted, we cannot make anyone read anything.
STICK IT ON THE FRONT OF THE PATCH LIKE THIS MAYBE ;)
"Here is the latest patch, their are likely to be some temporary issues, please report them via (link or address) and we will resolve them as soon as we can, thanks for your patience and continued support"
You may feel "We are not pandering to sub human ignoramouses like Yarbles" but their are allot of people like me out here and we know how to breed and set up credit card payments.
If however it was already there and I still didnt read it :o :o
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But the base version (no frill) really should have been constructed to be slightly better than the old if that was possible
Ok last it was that we should have just told people what to expect.
Now it is we should have constructed the min version to look as good or better than before.
If we had done that, you would just again CHOOSE something else to complain about as you are doing now.
Do no mistake what I say to be that I think other people who post there concerns and problems here do not have legit items to be addressed.People with stutters and CTD are top of my list items to be addressed, but the items you discusses are not legit and nothing but throwing barbs at HTC.
HiTEch
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The beta was out for while this was there for us to use, I went on every couple of days it was usually empty.
Hitec I was under the impression let the customer evaluate the beta and rise concerns, if you did not use beta then why are people complaining.
Tomorrow is another day and next month everything will be fine.
:aok
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Do no mistake what I say to be that I think other people who post there concerns and problems here do not have legit items to be addressed.People with stutters and CTD are top of my list items to be addressed, but the items you discusses are not legit and nothing but throwing barbs at HTC.
HiTEch
To an extent I put that last one in to prove you were right about people always having another problem. In a catch all world though a lower end spec that looked better or as good as the last version would cover all existing players eventually in an ideal world. Probably not possible or a priority which is ok. People I speak to who are playing at low spec realise they will need to upgrade eventually and it gives them a breathing space anyway. Generally having a low spec version seems like a very good idea.
My only gripe in retrospect is not having the process explained (spoonfed to me like an idiot) I still see very minor glithches but the improvement for me vastly outwieghs this already.
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My only gripe in retrospect is not having the process explained (spoonfed to me like an idiot)
http://bbs.hitechcreations.com/smf/index.php/topic,266866.0.html
It was explained...clearly. As for spoonfeeding..........
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Whatever you think, I'm actually not that fussy; but, please, try paragraghs.
Also, I've downloaded my latest video drivers....very stuttery.
I would suggest try going back to the driver version prior to the latest, often you will find they are more stable. Many times Video drivers come out to support or better run new games and video software on the market. At times this has un-known effects on older software video. You can not expect the video companies to play every game that is out there. They rely on your feed back. This is also why any driver for a video card has been archived for a very long time on the company website.
Completely un-install your currect video card drivers (via device manager, never just delete things off the harddrive unless you want problems) and reinstall an ealier version, see if this helps your studdering problem.
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They tested beta and did not work out the major problem's i have.I don't think they will.I'll wait a month.
What problems are you having?
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http://bbs.hitechcreations.com/smf/index.php/topic,266866.0.html
It was explained...clearly. As for spoonfeeding..........
Like I said not everyone who plays the game reads the forumn. I do read it and I didnt see that one.
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Hitech , can you explain this behaviour please ?
When I enter first sceen (before even loggin in to an arena ), I get strutters every 3-5 seconds usb mouse and sceen hangups.
What I do to "cure" this is I chose another "max texture setting than 1024" , and then back again to 1024 max texture setting.
Now everything work as a charm for me inside game and in the menu before entering arenas.
I do this every time I login.
WinXP professional
Opteron 185 (2.6gighz *2 )
2 gig ram
Nvidia 8800gts 320 meg ram
resolution 1920 * 1200
framerate over 60 fps at all times except flying through smoke
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Like I said not everyone who plays the game reads the forum. I do read it and I didn't see that one.
So HTC should be responsible for your lack of knowledge?
Are you suggesting that he send a newsletter to every house that contains a subscriber?...wow wait.. what if you do not open your mail..drats then you will come and complain that he did not have the mail person open the mail, tie you to a chair and read it to you...but what if you just do not listen... I guess he should impart the information via telepathy to you. Wait that will not work either, as it has already been shown, your skull is to thick to accept incoming messages.
Seriously, all the information on the game, patches, future idea's, game related text is on these forums. It is not his fault that you choose to walk in ignorance and do nothing to educate your self and a complete lack of due diligence on your part. It is not his fault that you seem to think everything in life and business should work 100% every time for your convenience. If you (as you claimed) know nothing about programing or how a game is made, progressed, and supported then do us all a favor, state your problem in a clear and mature manner with any technical information you can muster. Say thankyou and wait for a reply. You expect customer service..how about some customer appreciation in return?
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Hitech , can you explain this behaviour please ?
When I enter first sceen (before even loggin in to an arena ), I get strutters every 3-5 seconds usb mouse and sceen hangups.
What I do to "cure" this is I chose another "max texture setting than 1024" , and then back again to 1024 max texture setting.
Now everything work as a charm for me inside game and in the menu before entering arenas.
I do this every time I login.
WinXP professional
Opteron 185 (2.6gighz *2 )
2 gig ram
Nvidia 8800gts 320 meg ram
resolution 1920 * 1200
framerate over 60 fps at all times except flying through smoke
What driver version are you running currently?
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It was explained...clearly. As for spoonfeeding..........
If that doesn't work, there is always a suppository.
You all are welcome for that mental image.
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So HTC should be responsible for your lack of knowledge?
Wait that will not work either, as it has already been shown, your skull is to thick to accept incoming messages.
I am trying to explain some commercial realities associated with achiving a bigger market place. Gemnerally I judge all internet service proiders by the same standards but HTC is a tiny company by comparison with the others I deal with. So why was I unusually pissed off with HTC in this instance.
Answer:
1) I had problems with understnding the meaning of the patch and how it usually pans out like others judgeing from their posts on here.
2) Other companies I deal with (Large multi nationals) have a less computer literate less stakeholder orientated client base.
3) Other companies I deal with (Large multi nationals) have individuals and depertments trained in customer relatitions who understand the importance of re assuring and involving thier customers at every stage in a very direct and obvious way.
Those not catered for by HTC
Those who lack knowledge and or have a certain lifestyle i.e. some people just play the game occasionally because they are busy and dont want to take the time to understand more than that. They certainly dont spend allot of time in here.
Answer is as a service provider you make it easy for them because they are probably the better part in size anyway of the pottential market. You make it easy on yourself. HENCE THE MESSAGE.
"Here is the latest patch, their are likely to be some temporary issues, please report them via (link or address) and we will resolve them as soon as we can, thanks for your patience and continued support"
Very common practice where the sevice provider is a large multi national company and many of the users do not want to become intimately involved with the software issues and read forumns.
Now read this post and read yours again. Particularly note the lack of an abussive tone and the air of patience:lol
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Hmm, do the companies you deal with (Large multi national) have spell check? :cool:
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I am trying to explain some commercial realities associated with achiving a bigger market place. Gemnerally I judge all internet service proiders by the same standards but HTC is a tiny company by comparison with the others I deal with. So why was I unusually pissed off with HTC in this instance.
Answer:
1) I had problems with understnding the meaning of the and how it usually pans out like others judgeing from their posts on here.
2) Other companies I deal with (Large multi nationals) have a less computer literate less stakeholder orientatied client base.
3) Other companies I deal with (Large multi nationals) have individuals and depertments trained in customer relatitions who inderstand the importance of re assuring and involving thier customers at every stage in a very direct and obvious way.
Those not catered for by HTC
Those who lack knowledge and or have a certain lifestyle i.e. some people just play the game occasionally because they are busy and dont want to take the time to understand more than that. They certainly dont spend allot of time in here.
Answer is as a service provider you make it easy for them because they are probably the better part in size anyway of the pottential market. You make it easy on yourself. HENCE THE MESSAGE.
Here is the latest patch, their are likely to be some temporary issues, please report them via (link or address) and we will resolve them as soon as we can, thanks for your patience and continued support"
Very common practice where the sevice provider is a large multi national company and many of the users do not want to become intemately involved with the software issues and read forums.
Now read this post and read yours again. Particularly note the lack of an abussive tone and the air of patience:lol
If the truth is abusive in your eyes, this is not my fault or really my problem. You where told many times by many people and yet you still relegated to argue. Patience? HA, you have shown none, the patch was out for 1 day and you where on here making "abusive" remarks to HTC. You can navigate your way to this forum but seem to lack the skill to navigate your way to the other forums? Because all the information your asking about is there, in nice black print :O. There is a nifty phone number you can call in order to ask question as well, did you call? Did you ask? Or did you decide to base your prior thoughts on the Beta, patches, support off heresay, or how YOU thought it should work? It is clearly obvious that you did not try in any way to find the information that you said you looked for. I am willing to bet if we go through these forums there is not one post of you asking where any of this information is, until you complained about it.
I guess the rest of us just happened to know about the beta, just happened to know the process of how issues in games are worked out, hell we just happened to know where these forums with all this customer service information that you conveniently "missed" is. Ohh that's right, because we are experienced gamers.. hmm curious how we came about that experience... Osmosis?.. I think not, we got on the forums, asked questions, read information for ourselves and learned. We did not expect to be spoon fed information that is completely available to us already on this site or via a simple phone call.
Say all you want, but the simple truth is the problem is not HTC, it is your lack of action. You are the type of person that would buy a Gun, not read the instructions, or take a class on firearm safety and then sue the company or store that made it/sold it to you because you shot yourself in the foot, all because no one told you that the safety was on the left side of the trigger.
Ohh and in your quest to be better then the rest of us.. the Spell Check is the second button to the RIGHT (this is opposite of left) of the post button. Seeing as how you figured out how to post, but customer service has not yet told you about the spellcheck function. Let me help you, you take your mouse (that's the things that moves the funny little arrow on your screen) and you click (with the Left mouse button just like you do to post) SPELL CHECK. If you are using a left handed mouse then these instruction are backwards please see customer support for further details. Now a screen will pop up, and for every word that is not commonly found in the dictionary, you will be given an option with several suggested spellings on what you might be trying to say. You have 4 options at this point. To the lower right of the box that popped up, you will see many word suggestions. You may choose one of these or simply left click in the text box to the left and rewrite the word or phrase you intended. You can select: Change (this will change the word to the spelling suggested in the left text box), Change ALL (This will change every word that is spelled exactly like this one to what is suggested in the left text box), Ignore(this will ignore only this one word), Ignore all (this will ignore all of the words spelled exactly like this one), When you are finished a small box will appear your LEFT CLICK, the OK button with your mouse, remember the mouse? This will close spell checker with all your changes made. There, this seems to be the kind of customer service you want (and need) to function properly in this environment. So, did you really want what you asked for. Personally I don't like being treated like an idiot, but perhaps this is what you need in order to be "better informed of what is already in front of you".
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Hmm, do the companies you deal with (Large multi national) have spell check? :cool:
:rock You beat me to it I was adding it to the bottom of my post. You would think someone so involved in customer support would be more aware of the clearness at which they communicate.
And let me add this one thing. I know of no customer service that goes out of its way to give you information when YOU DO NOT ASK FOR IT FIRST. That is unless they are trying to sell you something along with it.
So DID you ask Yarbles, did you take the time to try and find out? Did you inform HTC that you where in need of Support? For this is the basis of Customer Support, to support customers with a NEED. If you do not make you NEEDS known in a mature and informative manner, then there is no support. To cry about the support you did not get when you did not inquire about it is rather lame to say the least. That is like saying " I was dying from thrust and he did not give me any water".. to which you buddy might ask "Did you ask him for water" to which you would replay a prompt "No...".
See the problem yet, or are you still unable to receive incoming messages?
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Hitech , can you explain this behaviour please ?
When I enter first sceen (before even loggin in to an arena ), I get strutters every 3-5 seconds usb mouse and sceen hangups.
What I do to "cure" this is I chose another "max texture setting than 1024" , and then back again to 1024 max texture setting.
Now everything work as a charm for me inside game and in the menu before entering arenas.
I do this every time I login.
WinXP professional
Opteron 185 (2.6gighz *2 )
2 gig ram
Nvidia 8800gts 320 meg ram
resolution 1920 * 1200
framerate over 60 fps at all times except flying through smoke
That is one of the more bizarre things I have heard of.
HiTech
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That is one of the more bizarre things I have heard of.
HiTech
I am curious if this happens to him while loading any other high quality pictures while a game loads, personally. Or if this is a video card/CPU refresh rate issue while loading the game parameters for his PC.
BF2142 had a problem similar to this when the loading animation would start, a great deal of peoples computers would hang on it for a few sec. It was bad enough they released a patched exe file that no longer loaded the animation. It was found to be a problem in the coding of the queue of events with certain hardware setups.
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Hitech...
When I log on my hair changes color. What's up with that. :D
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Hitech...
When I log on my hair changes color. What's up with that. :D
I think it has something to do with the fact that you're like 90 years old. At your advanced age you should just be thankful you have any! :rofl :rofl
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What's all the crying about, I love the new version and knew the bugs would be sorted out sooner rather then later.
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I love the new version and knew the bugs would be sorted out sooner rather then later.
Why the past tense? You could install more hope in me by saying "I know the bugs will be sorted out"...
Or don't you want me to have any hope? ;)
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What's all the crying about, I love the new version and knew the bugs would be sorted out sooner rather then later.
+1
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Save: I had one more thought, are you possibly running with Vsync off?
HiTech
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A8 jaraxl and Shreck dont get in a Tizzy over this. I am just suggesting how I think this can be better done. Never mind the pedantry over spell check etc. I have some experience and I thought I would share it.
Like I said earlier I wish HTC well.
I was suprised I got upset over this as I regularly have to deal with this sort of situation so Identified the missing element.
"Here is the latest patch, there are likely to be some temporary issues, please report them via (link or address) and we will resolve them as soon as we can, thanks for your patience and continued support"
I regularly have these problems in my businees and when it happens I tend to straw poll the support people. They tend to me more customer orientated but they are trained to be and High Tech is a small show that I really hope prospers.
Now please fellas no more vitriol. No more "your the kind of person this and that": we have all had bad experiences with people who are so far this way or that but I think if you read my last posts I am a pretty reasonable sort of chap and dont deserve these generalisation heaped on, I wish you both well and please take it easy. BTW something is overiding my spell check in Vista maybe I should call microssoft and give them a hard time. No matter what I say they will probably remain prioffesional and impersonal but not attend anywhere as quickly as HTC :D
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Yarbles,
The beta has been available for all players for weeks. The Forums are available to read and did any of your squad take a look? We all had problems during the Beta release. I have a fairly nice PC (built in Feb 2009) everything new except the mouse pad! :) I couldn't fly near a CV or ack without locking up. Patch 5 or 6 fixed that issue once we could recreate it.
There were 9 patches presented in the Beta which addressed the major and many minor issues. Yet, for every pc out there there is another just like it or there are hundreds of differences in configuration. HTC does care for customers. I am certain the lessor issues that are noted will be addressed immediately. I'd be surprised if there wasn't a patch by Friday. Wait and see if I am right. You won't see that for any online games. (IMO) :salute
http://www.kkenshome.com/DxDiag.txt (http://www.kkenshome.com/DxDiag.txt)
Yarbles,
I put this on the first page for a reason and from my past experience. There were 3 patches when I logged in Saturday morning. If you had seen HTC and this fine group of folks really trying to make this "the best sim ever" from day 1, like I have, then you only expect that they will do the right thing as soon as they identify and have the resolution. I met Dale at the 1999 Air Warrior Convention with a CD in his hand and demonstrating it (Aces High) to Robert Shaw. I was hooked and immediately joined in that Beta, August of 1999. Take my word for it, they really do care. :)
My name is Ken Collins and I approved this message.
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Yarbles is my co in precision squad and I can understand his concerns, but I have a very different perspective on customer and Market forces.
The customer does not dictate to business how it should be ran.
You deal with any large business there main objective is maximise profits at any cost, business do not go out of business if they treat customers in a improper manner.
In reality if you are not very very rich you have little say in regards to customer service, ie if you don't like go some where else is the attitude of business.
Aces high is not Aol "pls delete ur cookies" call center, press key 2 for more help etc :lol
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A8 jaraxl and Shreck dont get in a Tizzy over this. I am just suggesting how I think this can be better done. Never mind the pedantry over spell check etc. I have some experience and I thought I would share it.
Like I said earlier I wish HTC well.
I was suprised I got upset over this as I regularly have to deal with this sort of situation so Identified the missing element.
"Here is the latest patch, there are likely to be some temporary issues, please report them via (link or address) and we will resolve them as soon as we can, thanks for your patience and continued support"
I regularly have these problems in my businees and when it happens I tend to straw poll the support people. They tend to me more customer orientated but they are trained to be and High Tech is a small show that I really hope prospers.
Now please fellas no more vitriol. No more "your the kind of person this and that": we have all had bad experiences with people who are so far this way or that but I think if you read my last posts I am a pretty reasonable sort of chap and dont deserve these generalisation heaped on, I wish you both well and please take it easy. BTW something is overiding my spell check in Vista maybe I should call microssoft and give them a hard time. No matter what I say they will probably remain prioffesional and impersonal but not attend anywhere as quickly as HTC :D
YOur internext explorer has a built in spell check and that could vary well overwrite the oneo the forums for whatever reason. Or you have not allowed pop-ups from this website. Just to name 2 things off the top of my head.
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What's spell checker to do with this thead?
Diverging from the point Aceshigh should target the European Market and encourage more europeans in the game. I believe the game is dependent on the stabilising effect of the Old World order.
Yarbles can I borrow £20 :x
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Hitech , can you explain this behaviour please ?
When I enter first sceen (before even loggin in to an arena ), I get strutters every 3-5 seconds usb mouse and sceen hangups.
What I do to "cure" this is I chose another "max texture setting than 1024" , and then back again to 1024 max texture setting.
My mouse curser lags about 5 seconds behind movements on first screen after the clipboard appears making it chorsome to select option on clipboard
At first I s-l-o-w-l-y navigated to vid settings and once in there, mouse worked fine
Subsequently I discovered that if you just alt-tab out of game to desktop after clipboard has appeared, then go back in, mouse works fine
Game runs sweet after that on hi res E6600/8800GTS/XP64 @75FPs only water reflection off
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Save: I had one more thought, are you possibly running with Vsync off?
HiTech
This applies both with, and without vsync .
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Yarbles is my co in precision squad and I can understand his concerns, but I have a very different perspective on customer and Market forces.
The customer does not dictate to business how it should be ran.
You deal with any large business there main objective is maximise profits at any cost, business do not go out of business if they treat customers in a improper manner.
In reality if you are not very very rich you have little say in regards to customer service, ie if you don't like go some where else is the attitude of business.
Aces high is not Aol "pls delete ur cookies" call center, press key 2 for more help etc :lol
Most of my experience of this sort is as a commercial customer which is a good point as when acting as a regular consumer I am often seriously dicked about especially where there is a near monopoly.
Anyway my appraisal of HTC is they sometimes lack finesse on the surface and can be a little bit abrassive. However when it comes to responding to their customers through this forumn they are extremely good based on recent experience. :aok
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That is one of the more bizarre things I have heard of.
HiTech
A Zebra and a giraffe walk into a bar !
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Most of my experience of this sort is as a commercial customer which is a good point as when acting as a regular consumer I am often seriously dicked about especially where there is a near monopoly.
Anyway my appraisal of HTC is they sometimes lack finesse on the surface and can be a little bit abrassive. However when it comes to responding to their customers through this forumn they are extremely good based on recent experience. :aok
this isn't the real world though yarbles, we are cartoon pilets in a dweeby surreal world of make believe.
HT is our god and creator of all things and what he says is final. We are mere sheep in a flock. This game is second to none for its genre. They didn't fluke that. Sometimes I think your looking for flaws on purpose ;).
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How about £10?
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this isn't the real world though yarbles, we are cartoon pilets in a dweeby surreal world of make believe.
HT is our god and creator of all things and what he says is final. We are mere sheep in a flock. This game is second to none for its genre. They didn't fluke that. Sometimes I think your looking for flaws on purpose ;).
Its a matter of perspective, things can allways be improved.
Maybe I should make sure I say 2 positive things for every thing I say that could be construed as negative. I am sure we have both seen our fair share of people over reacting and fearing the worst when it comes to the changes. Your right though its a great game (+1) and for me at least even beter for the up date (+2)
Next time we go through this I will say to people be patient for a while and wait and see how things get resolved. I dont know anyone in my squad who has left or cant play the game now. Some are playing with the effects turned right down and will adjust one way or the other.
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compared to other games i've always been impressed with the way HTC handle things.
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compared to other games i've always been impressed with the way HTC handle things.
You told me this beofre but where did the Few come form before AH2? and how was that different?
If you have a minute :salute
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EA, Maddox, Wild Bill.. take your pick.
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EA, Maddox, Wild Bill.. take your pick.
:confused:
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You don't know about those? What are you comparing HTC to, then?
Another, opposite, example. Look up the developers/development of Live For Speed. Compare with HTC's their development choices, said choices' issues and advantages, the players' reaction and overall satisfaction. And how LFS compares with the rest of the sim racing games, keeping the comparison in context.
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What I notice is my gauges are just a tad more difficult to read. Not much though, but they are just a tad fuzzier. The biggest issue is the ord windows, where it shows ammo count and bomb load. I cant read them at all unless I zoom way in. BUT...that said...I'll trade every guage in the cockpit to keep all the cool stuff outside of it.
I once said long ago that WW2OL looked like an oil painting, and AH was lacking. Now I have to say AH looks like that, and better.
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You don't know about those? What are you comparing HTC to, then?
Another, opposite, example. Look up the developers/development of Live For Speed. Compare with HTC's their development choices, said choices' issues and advantages, the players' reaction and overall satisfaction. And how LFS compares with the rest of the sim racing games, keeping the comparison in context.
:confused: :D
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What I notice is my gauges are just a tad more difficult to read. Not much though, but they are just a tad fuzzier. The biggest issue is the ord windows, where it shows ammo count and bomb load. I cant read them at all unless I zoom way in. BUT...that said...I'll trade every guage in the cockpit to keep all the cool stuff outside of it.
I noticed this to but have kept quiet as I thought HTC will get round to it.
The trees and bushes look far more realistic (+1) and the reflection of a burning Carrier in the sea is worthy of poetry (+2).
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The biggest issue is the ord windows, where it shows ammo count and bomb load.
First I heard of this one, is fixed for next patch.
HiTech
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compared to other games i've always been impressed with the way HTC handle things.
Same here.
ack-ack
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First I heard of this one, is fixed for next patch.
HiTech
High tech :rock's :D
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when does the beta go live?
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I think it has something to do with the fact that you're like 90 years old. At your advanced age you should just be thankful you have any! :rofl :rofl
Must visit MW and hunt Rat... :rofl
:aok
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My mouse curser lags about 5 seconds behind movements on first screen after the clipboard appears making it chorsome to select option on clipboard
At first I s-l-o-w-l-y navigated to vid settings and once in there, mouse worked fine
Subsequently I discovered that if you just alt-tab out of game to desktop after clipboard has appeared, then go back in, mouse works fine
Game runs sweet after that on hi res E6600/8800GTS/XP64 @75FPs only water reflection off
It sounds like you're suffering from mouse input lag that can sometimes be caused by a certain setting in your video settings. Whether you have an Nvidia or ATI card, there is a setting that allows the video card to render some frames ahead and if set to high one of the drawbacks is input lag. Check your video card settings and make sure that it's not set above 3 (if you still get mouse input lag at 3, lower the number). Forgot what the setting is called for Nvidia cards (think something like "Max frames render ahead") but for ATI it's "Flip Queue Size".
ack-ack
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This is reminding me of an old problem with some drivers that used to be with extremely high frame rates. Did it start happening with Patch 0 or one of the patches?
HiTech
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Forgot what the setting is called for Nvidia cards (think something like "Max frames render ahead")
Nvidia calls it "Maximum pre-rendered frames"
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when does the beta go live?
Is there going to be a Beta version :uhoh :D
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My mouse freeze problem started with the first release (beta OK) on both the in game upgrade and then I downloaded the full new version
I have played around with the pre rendered frame rate setting - no joy
I'm running a 8800GTS with 184.04 drivers, not new ones
The alt-tab solution works fine, once I have done that the game runs sweet, its not a biggie for me.