Aces High Bulletin Board
General Forums => Aces High General Discussion => Topic started by: willy928 on July 13, 2010, 01:12:13 PM
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Before I get a ration and told; "that if I dont like it, cancel your account". I have had a subscription to Aces High for well over five years. I own a internet service that is a provider which use at least double of what HITECH uses and yes I dependent on the 15 to 20 bucks a month each customer pays me. I understand all to well its a very rough go at it nowadays. Many people do not have fifty cents for the entertainment that HiTech offers. I am sure revenues are down and HiTech cant advertise for new subscribers like they did a few years ago. I remeber the T.V. Ads on the History Channel. I realize its a very small operation. With all thats going on and ever shrinking disposal entertainment dollars available. Why doesnt HiTech ask or speak to what the current customer base desires?
I dont think I have ever been asked more then once or twice about what I as a customer would like Hitech to do. Sure I have been polled once or twice about a new object I would like added, but I have never been asked a question like, how are we donig? what I like or dislike? Simple things to get a sense of how my needs as a customer are being met.
After five years dozens of updates and few changes here is what I would suggest:
- What is with the WW1 arenas? I am sure a lot of work went into it, but its an obvious strike out.
- What is with choking off the arenas? 100 people allowed during certain times in late war areas. Half this game is squad play and do we really need two late war arenas? In fact why waste your database with early and mid war arenas? Do the 5 to 10 people who really use them make you that much more profitable?
- Whats with your old, excuse me elderly website? I do a google a search of many terms around this keyword phrase "ww2 flight simulators online" and I dont see Aces High anywhere. Take it from an expert in the field, your missing out on many subscribers because you wont invest a 100.00 bucks into a more modern search engine friendly design. Thats just cheap!
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If you had surveyed me like my vendors do, you would have kept my complaints in house and at least made me feel my 50 cents a day was a good purchase.
[/list]
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If HTC had advertisments on Facebook or Twitter, then they might get more publicity and maybe more players.
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Ughh some of you people honestly, the way your acting is like HTC is on its last legs or something ffs.
***CUSTOMER*** ***OWNER***
YOU HTC
How insulting must it be for HTC to have to come on here and read from people who have zero experience in running a business like this, that they are wrong and you are right. Theres a big line there a lot of people don't seem to see when businesses start up a public forum :rolleyes:
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I LOVE the WW1 arena. It is why I still subscribe and I am absolutely positive they will give it greater attention and make it more viable to a larger group with varied tastes and styles.
HTC has never done anything half assed.
The thing I like most about HTC is that they are beholden to no one but themselves. They do whatever they feel is in their best interest, and the best interests of their loyal customers. Always have.
Edit: If you have ever canceled your account you would know that HTC has an exit survey where you can select multiple choice as to why you are leaving the game. One of the reasons you can select goes something like this: The mean man made you cry
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I see the opposite. I see that HiTech does listen... I.E the brewster, the M4, the plane polls (B25 and P39, radar changes (HiTech was aware people were avoiding fights), Mossie fixes, Brewster FM fixes, P38 FM fixes, etc.
Willy, there is a difference in B2B (business to business) and B2C (business to customer) services. There are many more B2B surveys, many of which are required.
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P38 FM fixes, etc.
Dear Cod! When and what did they do to the P38 fm?
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Ughh some of you people honestly, the way your acting is like HTC is on its last legs or something ffs.
***CUSTOMER*** ***OWNER***
YOU HTC
How insulting must it be for HTC to have to come on here and read from people who have zero experience in running a business like this, that they are wrong and you are right. Theres a big line there a lot of people don't seem to see when businesses start up a public forum :rolleyes:
He just explained how he DOES have experience running a business, a subscription-based internet business no less, and you accuse him of the exact opposite. How insulting it must be for the OP to have to read on here what you said, you who didn't even read what he wrote.
Also note I didn't say "you people", I said "you".
Now, back on topic, replying to the everyone other than who I just quoted:
HTC has looked for input in the past, but I think maybe they don't feel like following it ended up being in their best interests. I think its clear that HTC could increase subscriber numbers quite easily, and in fact I've posted about it myself before. But for some reason they've chosen not to. Maybe its the desire to remain a small company. Maybe they don't need the income and this game is their hobby. Maybe they really don't know any better (but I doubt it). I don't know, I'm sure some people on these forums could shed some light on it though.
I do agree that we would be better served by one large-map late war main arena. Titanic Tuesday every day of the week would be nice.
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I have a feeling that customer feedback is not aggressively pursued by HTC because of two likely factors. The first is that the feedback they got would mostly like be selfish in nature, people want what's good for them, HTC is concerned with the group as a whole. A fine example of this is the arena cap complaints, HT has stated that subscription growth and/or retention had dropped off prior to the split/caps and resumed once they were put in place, while we have to take his word for it, there really is no rational reason to doubt what he says in this regard. Secondly I honestly believe that a lot people THINK they know what the want but if somehow they could see ahead to the consequences of that decision may change their minds, people always THINK they know what the want but it is less common for them to really KNOW what they want, perhaps a better way to say it is that people often don't ask for what they're really after.
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Dear Cod! When and what did they do to the P38 fm?
There have been a couple 38FM changes... a while ago after research done by a player (and P-38 fan) it was discovered that 600lbs had been left off of the P-38G and it was corrected, and more recently it was discovered that the P-38L wasn't producing proper thrust at low speeds (I don't recall which speed exactly but I think it was in the ballpark of 150mph).
*edit*
The 38G weight addition may have been 400lbs... I can't recall exactly.
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Would it really hurt Hitech to send a email receipt when they collect your money each month. My merchant account does it automaticaly. It also makes my customers feel appreciated. Another thing that makes clients feel appreciated is when they have invested the time and very little money to build a decent website. Its a few hours work? I get the feelling the spend there profits at the local racetrack. Come on a email and real website would be nice.
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That thought never occurred to me wily. Perhaps they could make it optional for those that request it? Sure doesn't seem like any sort of a deal breaker though.......not sure about your racetrack comment though.
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before..
I get the feeling the spend there profits at the local racetrack. Come on a email and real website would be nice.
after..
.squelch Willy928
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Would it really hurt Hitech to send a email receipt when they collect your money each month. My merchant account does it automaticaly. It also makes my customers feel appreciated. Another thing that makes clients feel appreciated is when they have invested the time and very little money to build a decent website. Its a few hours work? I get the feelling the spend there profits at the local racetrack. Come on a email and real website would be nice.
For someone who's interested in someone else doing something for them, you sure have an interesting way of asking.
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I don't remember exactly how HiTech worded it but something along the lines of "sometimes what a player thinks he wants, isn't always what the player really wants." I'm not saying I agree with every decision HTC makes, but I accept that he knows what he's doing.
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I just saw this yesterday.
http://blogmaverick.com/2010/04/06/why-you-should-never-listen-to-your-customers/
I always try give the customer what they want, not what they ask for, because very rarely are they the same thing.
Gents how I run my business is really out of bounds for discussion. Most advertising suggests are way off base and even in this thread the statement we have stopped advertising is completely false. We spend the same amount on advertising as we have been for the past few years.
HiTech
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:lol Yep, that's what he said.
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Think on it it's bound to be like any other company out there that starts up.
You start small and as you grow in size the one thing you have to do is employ more people to help run the business and take over some of the work load.
I mean the team of people who worked on developing Microsoft combat flight simulator was probally 30 time's bigger than the gut's at HTC. And a growing company adds to staffing that adds to needing more cash for wage's ( and where they going to get that from untill player number's grow from us by raising the subscription fee wich will couse them a lot of hassel with present player's ) thus if the amount of player's they have at the moment may just be enough to cover for what they give us and a little extra left over for pocket money ( weekly wages ) for themselves. we don't know anything of how hitech runs his company.And at the end of the day its up to him for example if he wants to run it into the ground ( never happen like ) he can its his company. If you would like to be informed at all time's ask HTC to start a monthly news letter so you can get it in the post once a month and it tells you their plans for the next month and whatever else they plan to do.
Oh and Hitech charge an extra $2 for the replenishment of your paper supply and world wide postage :lol
Oh and he and the rest of the team maynot listen to us as much any more because from personnel experience we mainly get our IDEA'S and wishes at the weekend so they probally think HHHMMMM he / she has had a few to drink tonight/lastnight. :lol
just my 2 cents.
Brilliant Game you keeping combat sims alive here :aok :aok
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I own a internet service that is a provider which use at least double of what HITECH uses
What does it mean double what we use?
HiTech
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My wish as a client is that HTC acknowledges peoples threads and at least reply to each idea.
I do run a business of 40+ people and I know that my statement I just made is just impossible to do. So I think I might understand where HTC is coming from, especially from a small operation where many hats have to be worn and other things come into play besides the operation.
But I still like the game. :joystick:
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My wish as a client is that HTC acknowledges peoples threads and at least reply to each idea.
I do run a business of 40+ people and I know that my statement I just made is just impossible to do. So I think I might understand where HTC is coming from, especially from a small operation where many hats have to be worn and other things come into play besides the operation.
But I still like the game. :joystick:
In HTC's defense, they have addressed a lot of the ideas. I've been on the forums for ~2 years and I rarely see a new wish or idea anymore.
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(http://i26.photobucket.com/albums/c135/007rusty/Bart-02-june.gif)
LMAO
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I think its clear that HTC could increase subscriber numbers quite easily, and in fact I've posted about it myself before.
A mass market version of the game would require some serious concessions on the realism front. I perceive the folks in this game to be pretty savvy with regards to WWII aircraft.
:salute from a fellow Boilermaker.
I don't remember exactly how HiTech worded it but something along the lines of "sometimes what a player thinks he wants, isn't always what the player really wants."
The first is that the feedback they got would mostly like be selfish in nature, people want what's good for them, HTC is concerned with the group as a whole.
Ask ten people, and you'll get ten different opinions. You can't please all of the people all of the time. What out, you might get what you're after. And a few other cliches.
I'll stop short of putting HiTech on a pedestal, but I will keep sending my $15.
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I just saw this yesterday.
http://blogmaverick.com/2010/04/06/why-you-should-never-listen-to-your-customers/
I always try give the customer what they want, not what they ask for, because very rarely are they the same thing.
Gents how I run my business is really out of bounds for discussion. Most advertising suggests are way off base and even in this thread the statement we have stopped advertising is completely false. We spend the same amount on advertising as we have been for the past few years.
HiTech
ill tattoo "Ace's High" on my butt cheeks and run through the streets of atlanta if you pay me :D
Im probably gonna need the money for bail. :(
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Don't expect HTC to let the inmates run the asylum.
They have a "Wishlist" forum where you can post ideas. If you have some. Post them!
"The best argument against democracy is a five minute conversation with the average voter." (Winston Churchill)
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ill tattoo "Ace's High" on my butt cheeks and run through the streets of atlanta if you pay me :D
Im probably gonna need the money for bail. :(
Don't you worry about bail. I got ya covered. :lol
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ill tattoo "Ace's High" on my butt cheeks and run through the streets of atlanta if you pay me :D
If this mental image doesn't discourage one from listening to all customer suggestions, nothing will.
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ill tattoo "Ace's High" on my butt cheeks and run through the streets of atlanta if you pay me :D
Im probably gonna need the money for bail. :(
Is that Ace's on one and High on the other, Or Ace's High on each one?
HiTech
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ill tattoo "Ace's High" on my butt cheeks and run through the streets of atlanta if you pay me :D
Im probably gonna need the money for bail. :(
ATLANTA!?!, ur crazy, try in wisconsin or south dakota alittle more friendly enviroment. If u guys read up a bit more u wud see that there was a post here in the forums about expanding ACES HIGH. READ TO ACHIEVE. <yet i cant post videos, i know ima dufus>. BUt somewhere theres a post about expanding, with the eastern world wud be awesome!. <S> greeny
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ill tattoo "Ace's High" on my butt cheeks and run through the streets of atlanta if you pay me :D
Im probably gonna need the money for bail. :(
wheres the bullseye gonna be Hahahahahaa :rofl :rofl
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Is that Ace's on one and High on the other, Or Ace's High on each one?
HiTech
Hmmm lets talk business.
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Hmmm lets talk business.
:rofl :rofl
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ill tattoo "Ace's High" on my butt cheeks and run through the streets of atlanta if you pay me :D
Im probably gonna need the money for bail. :(
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I'd better get one then the girlfriend says i spend more time playing Ace's High II than i do with Her lol She say's she cant compete with my love for Ace's High II lol :lol :rofl :joystick: :joystick:
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I believe HTC does listen to the customer base that takes the time to post reasonable requests and concerns on these boards. As Raptor said, the Sherman tanks, planes and even WW1. They asked what everyone thought about that arena here and in the game inself via MOTD if I remember correctly.
As far as the complaints about arena cap, HiTech himself has explained why he feels that's needed. What more does the man have to do to make himself clear on that? I'm sure if there was another option that would make everyone happy, HTC would be all over it. I truly believe the crew at HTC are doing the very best possible to see that they gain new customers while keeping the old ones interested as well. There is not one business out there that can make every single customer happy all the time. It's just impossible. But I think as a whole they do a outstanding job. This is why I pay my 15 bucks every month whether I intend to play that tour or not. I guess I'm lucky in the sense that from day 1 for me, my plane of choice has been in the game and I really don't have to ask for a lot to keep me happy.
I for one, am a very satisfied customer. I've seen much change in the game since AH1, and it's been all good IMO. I plan on being a paying subscriber for a very long time.
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Would it really hurt Hitech to send a email receipt when they collect your money each month.
Because no other MMO (either P2P for F2P) does it and it's an added expense when you get the "reciept" in your monthly bank or credit card statement anyway.
ack-ack
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This stuff always fascinates me, leaving the rest of it aside the on site SEO for the website is very marginal. Only ranking I saw (brief run through with one diagnostic toolset) is 16 for WW2 flight Sim. A few fundamental changes would easily put it in the top 10 for that term inside 30 days without any alteration in what you see. Overall domain authority (or domain trust if that floats your boat) is OK but could be raised an order of magnitude in 90 days or so. I'd guess some significant canonical issues exist from the little I saw...again not real hard to correct.
However this has nothing to do with any "100.00 bucks into a more modern search engine friendly design" since there is no such thing. Search engine ranking is a function of design structure and content and you won't fing anyone decent for less then $100 an hour (and that would be dirt cheap). Since 90% of website designers are totally clueless most stuff (even today) is built wrong going out the door. Many companies spend thousands of dollars on websites every day and then double or triple that trying to get any meaningful traffic.
I'll assume that there is a considered strategy that measures anticipated ROI and determines where the $$$ are best spent. At the same time wouldn't hurt to make a few basic changes to your underlying HTML...happy to give you a heads up on the basic fundamental changes that would help if you want them :salute (just drop me a PM)
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If HTC had advertisments on Facebook or Twitter, then they might get more publicity and maybe more players.
I actualy tell all my fb friends and even have a link to Aces high. I think we as a whole could also advertise . I do this cause I love the game. Im not arguing just saying ! :salute
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Bigger is not always better. Would you really want 1500 more 10-15 year olds playing? Not me.
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In HTC's defense, they have addressed a lot of the ideas. I've been on the forums for ~2 years and I rarely see a new wish or idea anymore.
I'm sure they did and should have not insinuated that they did not I like to clarify.
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I just saw this yesterday.
http://blogmaverick.com/2010/04/06/why-you-should-never-listen-to-your-customers/
I always try give the customer what they want, not what they ask for, because very rarely are they the same thing.
Gents how I run my business is really out of bounds for discussion. Most advertising suggests are way off base and even in this thread the statement we have stopped advertising is completely false. We spend the same amount on advertising as we have been for the past few years.
HiTech
How did you find the time to do research while your at the track. Oh yeah, multi-tasking :D
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Has anybody else noticed that the people who come forward with the ideas about marketing and how to grow the company tend to be some of the most obnoxious and hostilely worded posts? I know it sure makes me want to listen to them on how to market, since they're so obviously brilliant at selling us their ideas.
By the quality of the suggestions the OP has put forth, I'm pretty happy that HTC hasn't asked him his opinion on how to run the company. I've seen HTC respond to many well thought out ideas on the forums. I've also seen a lot of dreck presented as the idea that will save the game. I'm glad to see HTC doesn't blindly cave to the squeakiest wheels as a general rule of thumb.
Wiley.
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I have had a subscription to Aces High for well over five years.
I doubt this. Each of the questions you ask has been answered repeatedly and ad nauseum on these boards over the past five years; indeed, most have them have been re-hashed within the past six months (or less). If you're simply using this "ask the customer what s/he wants" theme as a disguise to go over them all again....please just don't.
- oldman
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What does it mean double what we use?
HiTech
Hemorrhoid cream would be my guess...from all us a-holes in here :rofl
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It's not your business so why do you care what HiTech does with regards to advertising?
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After five years dozens of updates and few changes here is what I would suggest:
- What is with the WW1 arenas? I am sure a lot of work went into it, but its an obvious strike out.
shows how much you have paid attention to these messageboards if you have been here "5" years playing & reading
one fact about the WWI arenas and reason of building them , is they are an open public test bed, that HTC ( Aces high ) has given the community to play in while they test and inject new things for all arenas....
so it is very obvious that it is a WIN, WIN for everyone.......
before going off on how HTC runs things and offers different game play options, I first suggest you do some research on every subject you have listed in your list...... you just might find that everything you have listed and your theorys or results of such items listed is actually the exact opposite and is a good thing....
:cheers:
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I doubt this. Each of the questions you ask has been answered repeatedly and ad nauseum on these boards over the past five years; indeed, most have them have been re-hashed within the past six months (or less). If you're simply using this "ask the customer what s/he wants" theme as a disguise to go over them all again....please just don't.
- oldman
6 months? More like 6 hours. ;)
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I have a feeling that customer feedback is not aggressively pursued by HTC because of two likely factors. The first is that the feedback they got would mostly like be selfish in nature, people want what's good for them, HTC is concerned with the group as a whole.
Would not any customer feedback be selfish in nature. The feedback would be their own perception of their experiences within the game. I have only been a customer for about 1 1/2 years total. I will say that there are a determined group of long time players both in the forums and in the game that do everything possible to run off new players in the game and on the forums. Just the other week a new player posted a question on a forums, and the same old group of guys ripped him to shreds for asking it.
I think Aces High would do better if they did more to make new players feel more welcome when they enter the game.. Even on the forums when a new guy asks a legitimate question, the same group of about 10 regular forum guys rip the poor guy to shreds for even asking. They don't even answer his question, they for the most part tell him in so many words to get lost..
Same thing happens in the arena. I remember when I first started playing the game. I had no squad. I joined a few missions as a Knight and was kicked out of some them by the mission commander for being a noob. Why post an open mission on country if your going to tell noobs to not join? I have pretty thick skin and didn't let that bother me, but some guys might just say to hell with this game and not join after their two weeks is up... Now there are many players that will go out of there way to help the new guy. I will go out of my way to help a new guy, and so will many others.. There are also many highly experienced players with very high scores that will kill a new guy and then PM him with advise on how to avoid the situation that killed him.. There is a small group within the game and forums that do their best to make a new player unwelcome in this game. When you go on channel 200 and read nothing but things like Dumb Noob, Noob Dweeb, Noob Ass##%^ Hoed me. That has to have an affect on some new kid joining the game. Then we have the younger guys. The Squeakers that everyone loves to treat badly and put down. Does anyone not realize that these squeakers are the future of Aces High. Those squeakers will get older and become lifetime customers..
I was talking to a guy a few weeks ago that had been playing for about a month off and on. I was teaching him how to zoom in his tank sights. Later on I seen a fellow Bish just insulting the heck out of the guy on country for asking a question. Needless to say I never seen the guy playing again after that.
I am a 44 year old that enjoys the game. I am also a business man. You can market anything and get customers, but if you do not keep them its wasted effort.. My feedback if asked would be simple. Do more to make the new guys just joining to feel welcome, and do more to keep the small group of players from running them off. Just my two Cents Worth...
I noticed a new guy two weeks ago that posted a question on the forum and he was attacked for it. Scuzzy did not like seeing this guy atacked for asking a question and voiced his displeasure at the guys who did the attacking. That tells me that they do pay attention to what is being said on the forums and I am sure that they do not want customers ran off either..
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When I get dissatisfied I will stop sending them checks.
shamus
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HTC doesn't listen to their customers huh? ok
Read this one (http://bbs.hitechcreations.com/smf/index.php/topic,292342.0.html), it's a post started by Lusche about adjust caps to make it a bit more EURO friendly when the dynamic caps kick in.
Or, Read this one (http://bbs.hitechcreations.com/smf/index.php/topic,292017.0.html), it's post by Baumer discussing an issue with "site sizes".
Both have seen Hitech very active in and both seemed to have gotten some good info flowing. Whether or not anything comes out of them or not, only time will tell. I'd like you to point me to some other companies that have this kind of hands on communication with their customers.
My guess is the OP falls into that group that "thinks" they know what they want, but it isn't at all what they are going to get :D
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HTC doesn't listen to their customers huh? ok
Read this one (http://bbs.hitechcreations.com/smf/index.php/topic,292342.0.html), it's a post started by Lusche about adjust caps to make it a bit more EURO friendly when the dynamic caps kick in.
Or, Read this one (http://bbs.hitechcreations.com/smf/index.php/topic,292017.0.html), it's post by Baumer discussing an issue with "site sizes".
Both have seen Hitech very active in and both seemed to have gotten some good info flowing. Whether or not anything comes out of them or not, only time will tell. I'd like you to point me to some other companies that have this kind of hands on communication with their customers.
My guess is the OP falls into that group that "thinks" they know what they want, but it isn't at all what they are going to get :D
lol, I Agree, I think HTC does listen to the player base. That being said, just because you didn't get your B29 with its NOOK!, doesn't mean he isn't reading it, he just may know how to spell :devil.
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Has anybody else noticed that the people who come forward with the ideas about marketing and how to grow the company tend to be some of the most obnoxious and hostilely worded posts? I know it sure makes me want to listen to them on how to market, since they're so obviously brilliant at selling us their ideas.
Wiley.
What cracks me up is how they're all experts in not only creating but running a massively multiplayer online game.
ack-ack
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What cracks me up is how they're all experts in not only creating but running a massively multiplayer online game.
ack-ack
ahh...
because they are cranky kids in the cockpit again. the posters of these BBS messages tend to be kids.
(http://www.momsmiami.com/images/blogs/2421.jpg)
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If you don't like the way Aces High is being run, the only way any of us can show our enjoyment or lack thereof is by purchasing/not purchasing a subscription.
I don't agree with some things like the lack of channel 1 access in the MA, WWI arena, and the way airfields can be so easily damaged for example. However, no other WWII flight sim has the viability that Aces High does. Ask the Fighter Ace guys and (before too long) the Warbirds guys if they agree or disagree.
For the viability reason alone, I'm certain Hitech is doing what is best (even if I don't always agree with it). My biggest concern about the future of AH is when/if Hitech gets tired of it all and sells the company to someone that won't give a horse's a** what happens to it.
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ahh...
because they are cranky kids in the cockpit again. the posters of these BBS messages tend to be kids.
(http://www.momsmiami.com/images/blogs/2421.jpg)
I disagree, there are plenty of whiny adults on here.
By the way, the phrase, "give em an inch and they take a mile" comes to mind. There are very few games where you can have this kind of interaction and input into development.
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HTC could always open an office in the uk, plenty of sites with cheap rent
(http://img571.imageshack.us/img571/8900/fa26393891.jpg)
We spare no expense over here.
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HTC doesn't listen to their customers huh? ok
Read this one (http://bbs.hitechcreations.com/smf/index.php/topic,292342.0.html), it's a post started by Lusche about adjust caps to make it a bit more EURO friendly when the dynamic caps kick in.
Or, Read this one (http://bbs.hitechcreations.com/smf/index.php/topic,292017.0.html), it's post by Baumer discussing an issue with "site sizes".
Both have seen Hitech very active in and both seemed to have gotten some good info flowing. Whether or not anything comes out of them or not, only time will tell. I'd like you to point me to some other companies that have this kind of hands on communication with their customers.
My guess is the OP falls into that group that "thinks" they know what they want, but it isn't at all what they are going to get :D
Reminds me when I requested we be able to reposition the default head position if we had the track IR. It wasn't possible before the last update. HTC read my post and put in the fix within that month. I thought that was pretty amazing.
Infidelz.
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I think that's been taken:
(http://i666.photobucket.com/albums/vv23/Jayhawk1/queenengland.jpg)
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When I get dissatisfied I will stop sending them checks.
shamus
Pretty much sums it up.
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My feedback if asked would be simple. Do more to make the new guys just joining to feel welcome
This is something that's always struck me as odd. I've played a couple of online flight sims over the last few years, I've played other MMO type games off and on over the years.
I think it's safe to say that as a whole, the flight sims have been a heck of a lot more cordial with new guys than a lot of other online games I've seen. How many other types of game have a group of people whose major reason to be ingame is to help new people learn how to play?
The hostility toward new people comes from the players, not the company, and it seems to me to pretty much go with the territory of it being an online game. If you start getting heavy-handed with the policing of the playerbase, you have a tendency to alienate way more people. The Internet is never going to be a place of happiness and politeness across the board. You have good people, you have bad people. The difference between online and IRL is you are personally exposing yourself to every single person on the server when you say something on a public channel. Angry, embittered people are going to read your comment, and respond if they are so inclined.
The company that successfully makes its playerbase play nice across the board is one to watch out for, because if they can do that, they have some pretty sophisticated brainwashing techniques.
I don't think the company really has all that much direct influence of how 'welcoming' the game is, that's more up to the players and how they interact with one another. One needs a thick skin to play online games, period. This is a fact of life. I bet people who ask on public channels how to move around in Hello Kitty Island Adventure also get flamed by other people online. A lot of people want a quick answer to a question they may have, without having to look for it themselves in the online documentation or whatever. There also seem to be a lot of people in those same games who get quite irate when people seemingly aren't willing to look up information for themselves. ;)
Wiley.
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I think that's been taken:
(http://i666.photobucket.com/albums/vv23/Jayhawk1/queenengland.jpg)
:rofl :rofl :rofl
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This Bulletin Board as a strategy to gain customer feedback, concerns, game play trends and occasional inspiration for new ideas seems to be working quite well for HiTech. Often in our pissing matches, EGO duels and dysfunctional smack downs, we reveal a more honest picture of our wants, motivations, and entertainment requirements. HiTech and company watches this board to learn from us I "suspect" as a business strategy. Giving us more than occasional and sometimes cryptic feedback would create an atmosphere of familiarity and contempt for the man and this community.
We already have issues with entitlement due to time in grade for some and $14.95 a month for others. HiTech has to keep a formal distance to enable his company to function in the real world and not make the mistake of being pulled down into OUR fantasy world of this Forum and the game. I envy those few in the game who are personal Friends with the man himself. He must be fascinating to spend time with. I'll just keep voting my confidence with my monthly $14.95.
Thank you for a great game.
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Before I get a ration and told; "that if I dont like it, cancel your account". I have had a subscription to Aces High for well over five years. I own a internet service that is a provider which use at least double of what HITECH uses and yes I dependent on the 15 to 20 bucks a month each customer pays me. I understand all to well its a very rough go at it nowadays. Many people do not have fifty cents for the entertainment that HiTech offers. I am sure revenues are down and HiTech cant advertise for new subscribers like they did a few years ago. I remeber the T.V. Ads on the History Channel. I realize its a very small operation. With all thats going on and ever shrinking disposal entertainment dollars available. Why doesnt HiTech ask or speak to what the current customer base desires?
I dont think I have ever been asked more then once or twice about what I as a customer would like Hitech to do. Sure I have been polled once or twice about a new object I would like added, but I have never been asked a question like, how are we donig? what I like or dislike? Simple things to get a sense of how my needs as a customer are being met.
After five years dozens of updates and few changes here is what I would suggest:
- What is with the WW1 arenas? I am sure a lot of work went into it, but its an obvious strike out.
- What is with choking off the arenas? 100 people allowed during certain times in late war areas. Half this game is squad play and do we really need two late war arenas? In fact why waste your database with early and mid war arenas? Do the 5 to 10 people who really use them make you that much more profitable?
[/b]
- Whats with your old, excuse me elderly website? I do a google a search of many terms around this keyword phrase "ww2 flight simulators online" and I dont see Aces High anywhere. Take it from an expert in the field, your missing out on many subscribers because you wont invest a 100.00 bucks into a more modern search engine friendly design. Thats just cheap!
]
If you had surveyed me like my vendors do, you would have kept my complaints in house and at least made me feel my 50 cents a day was a good purchase.
[/list]
bolded. this statement alone shows just how completely uninformed you are.
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I'm pretty sure they know what they're doing, otherwise the longevity of the game wouldn't be there. As far as bad business decisions are concerned - if you own it you have the right to make it (HTC that is). We only see the WW1 as a failure in light of the numbers that use it. Perhaps it was seen as an R&D platform, a side project or a venture into something that could be tested without impacting upon the core product.
The culture within - my son plays on line X-Box games 2 metres from me and our behaviour towards each other is, by comparison, like a garden party for a book club. That being said there's bad manners everywhere - the trick is not to join in. You can play with pigs but you need to realise they're pigs and just wash you hands afterwards. I interact with some very considerate people in game - thankfully twice as many as the "other sort". It's just the "smack talkers" are 3 times louder than the "gentlemen of the game"
BBS behaviour - Yes it's the same crew trying to outsmart each other and belittle some contributions from worthwhile people who just want to air an opinion or ask a question. It requires far less thought to punch a keyboard and bully across cyberspace than to take the time to either refrain from being negative or to post a response. But that's the culture and every second thread starts with the best intentions and goes to "I know you- you know me - no one else in the family" type things. But if you don't join in it can't exist.
Ultimately you can vote with your money or "the magic 16 numbers" but for mine it's a great game and experience and I interact with some very skilled funny and well mannered people whilst honing my "skills".
Life goes on - you up again and cross the land where maple trees and palm trees live side by side in botanic harmony to see if you can get your name up in "yellow lights" once more.
Happy Trails.
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What I find funny is how some guys that have no idea what's going on telling another guy he has no ideas what's going on.
Semp
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I'm pretty sure they know what they're doing, otherwise the longevity of the game wouldn't be there. As far as bad business decisions are concerned - if you own it you have the right to make it (HTC that is). We only see the WW1 as a failure in light of the numbers that use it. Perhaps it was seen as an R&D platform, a side project or a venture into something that could be tested without impacting upon the core product.
The culture within - my son plays on line X-Box games 2 metres from me and our behaviour towards each other is, by comparison, like a garden party for a book club. That being said there's bad manners everywhere - the trick is not to join in. You can play with pigs but you need to realise they're pigs and just wash you hands afterwards. I interact with some very considerate people in game - thankfully twice as many as the "other sort". It's just the "smack talkers" are 3 times louder than the "gentlemen of the game"
BBS behaviour - Yes it's the same crew trying to outsmart each other and belittle some contributions from worthwhile people who just want to air an opinion or ask a question. It requires far less thought to punch a keyboard and bully across cyberspace than to take the time to either refrain from being negative or to post a response. But that's the culture and every second thread starts with the best intentions and goes to "I know you- you know me - no one else in the family" type things. But if you don't join in it can't exist.
Ultimately you can vote with your money or "the magic 16 numbers" but for mine it's a great game and experience and I interact with some very skilled funny and well mannered people whilst honing my "skills".
Life goes on - you up again and cross the land where maple trees and palm trees live side by side in botanic harmony to see if you can get your name up in "yellow lights" once more.
Happy Trails.
Well Said!! I agree that for the most part There are many good people playing the game that go out of there way to help the new player join in.. I do see some of those two weekers show up alot and get the butts kicked verbally by a few players. Again it is usually a small group that plays the game who make it a point to insult every new player that shows up in the arena.. If its gaming or real life, there is a proper way to conduct yourself. Someone may kill me in a way that I found irritating, but I will always send them a salute for their efforts. It is a fun game to play. Thats why I am still here learning and playing almost everyday.. I do not always agree with some things that Aces High does (NOE), I do not have a financial interest in what they do. They succeeded in getting me hooked on the game, so they must be doing something right...
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I do a google a search of many terms around this keyword phrase "ww2 flight simulators online" and I dont see Aces High anywhere.
I think this is a good point. Warbirds is the first link that comes up, why isn't AH at least on the first page?
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Quite a few pertinent points made in this discussion, all well versed and most of them thought out. Apparently Willy brought up a topic that many of us have at least thought about, as evidenced by the quickly generated lengthy responses. :old: I submit that the game is great, HTC does a pretty good job on arenas,patches, new objects and vehicles, all in all, a pretty positive experience. However, I would consider it a perk if they did send an email each month notifying me that the charge has indeed been deducted from my meager ruble pile :cry, and it would be a blessing to see the website updated and taken a little more towards a World War II graphical look. Just sayin'....
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I think this is a good point. Warbirds is the first link that comes up, why isn't AH at least on the first page?
This type of stuff will vary by search engine. what you gave is actually a long tail search phrase that shouldn't be hard to rank for. Where it gets fun how the actual structure and code effect things in an odd way. AH ranks #1 in yahoo
for the search term but isn't in Googles top 100 (#4 on Bing). Google has changes stuff a lot over the years so a lot of what was "right" simply isn't :noid
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HtCH works in mysterious ways...
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My biggest concern about the future of AH is when/if Hitech gets tired of it all and sells the company to someone...
Ya Del, I have often wondered that myself. I would love to buy it! :) We could go in together Del and let Bipolar handle the advertising.
We have seen AW and now FA close their doors. WB is pretty darn quiet over there. No brainer here, HTC must be doing something right willy.
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It is a great product. I pay for it every month. Just like I pay my water bill, cable bill , phone bill etc.......
If I didn't like the water that came from my tap, I wouldn't drink it.
If I didn't like the programs on my cable, I wouldn't watch television.
These are all products, I am Happy with them. I don't tell them how to market their products.
HiTech gives us a product. I buy it.
I like the product, they have done a great job. (better than cable)
I just get in the air and enjoy.
Blutik
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It is a great product. I pay for it every month. Just like I pay my water bill, cable bill , phone bill etc.......
If I didn't like the water that came from my tap, I wouldn't drink it.
If I didn't like the programs on my cable, I wouldn't watch television.
These are all products, I am Happy with them. I don't tell them how to market their products.
HiTech gives us a product. I buy it.
I like the product, they have done a great job. (better than cable)
I just get in the air and enjoy.
Blutik
:aok
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It is a great product. I pay for it every month. Just like I pay my water bill, cable bill , phone bill etc.......
If I didn't like the water that came from my tap, I wouldn't drink it.
If I didn't like the programs on my cable, I wouldn't watch television.
These are all products, I am Happy with them. I don't tell them how to market their products.
HiTech gives us a product. I buy it.
I like the product, they have done a great job. (better than cable)
I just get in the air and enjoy.
Blutik
Is your cable provider Comcast by any chance?
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Oh and i never saw an advert for the game. I just googled free flight sim's and Ace's High II was there on another sight. So i downloaded it and tried it an loved it. Was unhappy at only 2 week free trial but hey loved it started paying for it a few months later and bamm iv been playing for around 2 year's i think i have lost track of time with this game :)
:salute HiTech and the team on a fine job :salute
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in fact why waste your database with early and mid war arenas? Do the 5 to 10 people who really use them make you that much more profitable?
bolded. this statement alone shows just how completely uninformed you are.
well at any given time the population in those servers is ussualy never higher than 5 or 10, although more people that that enjoy them the op is more or less correct [/list]
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well at any given time the population in those servers is ussualy never higher than 5 or 10, although more people that that enjoy them the op is more or less correct [/list]
There are 30 in Mid right now and its late, so I'd say there was easy 50 tonight. The point is the other arenas don't hurt the bandwidth or over load the servers so whether or not they are used doesn't effect the other arenas. It's like saying lets throw away the back door from the car, after all we never use them :rolleyes:
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But I LIKE the WWI arena. :D
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Wow, amazing number of sychophants in here.
The posts about knowing what the customer wants are germane, but not sure the conclusions are valid.
HT wants fighters doing ACM. Some folks enjoy more strategic endeavors, ones that make the fights a little more varied. Consider:
Base flashing. Did not come from player community. Prior to base flashing it was fun to try and react fast enough to NOE attack. NOE's got harder and GV captures got very hard with that change.
Unporkable fuel. Was requested by fighter types. Made field defense less important.
Losing supply logistics and zone base system. So much for interdiction missions, even though it only slightly inconvenienced fighter ops.
No idea what the "arena balancing" limits do. Just an annoyance, no effect on hordes.
Latest is the huge radar circles. Yeah, bombers were trying to avoid fighter intercepts. Silly bombers. NOE is virtually impossible now.
Any GV drivers concerned about the damage model?
etc.
Been a flight sim customer 21 years now. Kesmai had similar problems. Right down to the unused WWI arena.
If everybody is flying fighter CAP, it just gets boring.
Mullah
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Wow, amazing number of sychophants in here.
Mullah
Now I have to go and look up the word "sychophants" in my dictionary..... :aok
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Now I have to go and look up the word "sychophants" in my dictionary..... :aok
(http://api.ning.com/files/g60Biw2oorTKDCLv9kRB5DB9xf-ybjNmZlRDib*krWiIB0XY2nKJdFLaWETDxKEyNPPmLpVTJCos1li*xv3m81DWQQmY-pcK/urbandictionary.jpg)
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He just explained how he DOES have experience running a business, a subscription-based internet business no less, and you accuse him of the exact opposite. How insulting it must be for the OP to have to read on here what you said, you who didn't even read what he wrote.
Maybe you should follow your own advice and re read the wording of my post again before handing me out tips.
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Good coments, even the critical ones that were posted.
I want to make myself clear, I enjoy the produst, especially with my squadmates whom I have known for over 5 years. However a lack of new customers detracts from the gameplay. Lets be fair, most of us play in the Late War Arenas. The product plays much better when more people are on. When one arena is choked to only 100 players and the second Late War Arena has 30 or so, the game play bites. The answer is to get new paying customers to fill the second arena or dont choke them when all the players online can easily play on one.
Right now where I would expect people who play online games use the interent to find new venues. Unless you have knowledge that there is a game called "Aces High" you will not find it. As it stands right now, today there are roughly 40 search terms in search engines where you would expect to learn about Aces High. Right now Aces High rates at 2% where it should easily rate at 70%. The reason is an old antiquated website. The solution is to purchase a template, a good one should not cost more then 100.00 and let one of the staff spend two and a half days putting the site together. It would make a huge difference from what you see today. Instead of this early 80's frames style site they present now. It would take a month or two to see the results, but I am confident there would be more players. You cant sell a Mercedes when you yourself drive a Yugo.
The second thrust of my original post was that I send out thousands of purchase verifications to my clients, not only is it a reciept, but a thank you for spending your hard earned money with my business. Its just rude for HiTech not to do that. It would only take a minute to automaticaly enable that process and it would certainly would not cost anything.
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Its just rude for HiTech not to do that. It would only take a minute to automaticaly enable that process and it would certainly would not cost anything.
Show one MMO company that sends any of their customers a reciept after billing. It's just not done in this industry as there is no need for it and the return is very small that it's basically not worth it. In all the customer surveys I've done to gauge customer satisfaction with our game, not one customer in any of our surveys listed not receiving a reciept or other acknowledgement of payment as a negative with their customer service experience.
ack-ack
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Willy928: are you capable of reading?
HiTech wrote:
Gents how I run my business is really out of bounds for discussion. Most advertising suggests are way off base and even in this thread the statement we have stopped advertising is completely false. We spend the same amount on advertising as we have been for the past few years.
Make all the game play suggestions you want, but please don't try arguing the marketing of AH.
HiTech
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Oy.
Anyone remember Badger and his marketing genius? Feeling unloved and his advice
unheeded he tossed his AH account out the window and went and joined up with
the "Target:Where?" group.
Until he realized only a couple of years into it that "Target:Where?" was going
absolutely "No:Where!"
Badger was brilliant. Just as Willy928 is.
lol
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Not criticizing here, but from my experience and owning my own business in the search marketing industry, I've kinda wondered why HTC hasnt implemented search marketing.. Maybe HTC has tried it and it didnt work? Dunno, but I personally think that would be a great way to increase the overall volume of customers..
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Good coments, even the critical ones that were posted.
I want to make myself clear, I enjoy the produst, especially with my squadmates whom I have known for over 5 years. However a lack of new customers detracts from the gameplay. Lets be fair, most of us play in the Late War Arenas. The product plays much better when more people are on. When one arena is choked to only 100 players and the second Late War Arena has 30 or so, the game play bites. The answer is to get new paying customers to fill the second arena or dont choke them when all the players online can easily play on one.
Right now where I would expect people who play online games use the interent to find new venues. Unless you have knowledge that there is a game called "Aces High" you will not find it. As it stands right now, today there are roughly 40 search terms in search engines where you would expect to learn about Aces High. Right now Aces High rates at 2% where it should easily rate at 70%. The reason is an old antiquated website. The solution is to purchase a template, a good one should not cost more then 100.00 and let one of the staff spend two and a half days putting the site together. It would make a huge difference from what you see today. Instead of this early 80's frames style site they present now. It would take a month or two to see the results, but I am confident there would be more players. You cant sell a Mercedes when you yourself drive a Yugo.
The second thrust of my original post was that I send out thousands of purchase verifications to my clients, not only is it a reciept, but a thank you for spending your hard earned money with my business. Its just rude for HiTech not to do that. It would only take a minute to automaticaly enable that process and it would certainly would not cost anything.
That's actually not true. I have a small business and I rank in the top 3 searches for my type of business on Google, and I don't even have a website. I pay a company a small amount a month to keep me there. It has nothing to do w/ the website. Google, specifically, search results are manipulated, either a company is in the game, or they aren't.
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One more, then I will shut up.
Its obvious HiTech is quite content with how they market or not market there business. I know I hit a sore point with the website comment. But why dont you answer these two questions that I originally posed?
Why does HiTech not thank its customers with a receipt? Its a real common western custom, and I didnt know MMO was an industry.
Why when I log on you have one arena choked at 100 and the other arena is open with less then 40 players? Its not a routing issue and its certainly not due to a bunch of people beating down the door. I would think the game is more enjoyable and interesting when more players are competing at once.
Yes I can read and what I didnt see was why a customer didnt have the other two questions answered? A fairly simple request.
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If you've really been a paying customer and read the BBS for the past 5 years then you would know the answers to your questions. Since you profess to not know the answers, it calls your ability to read, into question. And with your latest post, it also calls your judgment into question. But feel free to ignore me and post how ever you want.
Since I doubt this will end well for you, here's a little decision chart for you to ponder.
(http://28.media.tumblr.com/tumblr_l5il7sufjQ1qzpwi0o1_500.gif)
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Why does HiTech not thank its customers with a receipt? Its a real common western custom, and I didnt know MMO was an industry.
It's actually very uncommon in the Massive Multiplayer Online (MMO) segment. Yes, MMO is considered it's own market. Blizzard, CCP, Electronic Arts, Bioware, and MANY other companies participate in this particular market. I can't think of a single MMO that sends receipts. In fact, a LOT of monthly "auto-pay" bills do not send receipts. My gas bill, water bill, electric bill, none of them send me receipts. The only time I get notices from them is if they somehow didn't get paid or if there is work to be done.
Why when I log on you have one arena choked at 100 and the other arena is open with less then 40 players? Its not a routing issue and its certainly not due to a bunch of people beating down the door. I would think the game is more enjoyable and interesting when more players are competing at once.
This has been answered time and time again on this BBS, including direct responses from Skuzzy and Hitech. Search "Arena Caps". You'll see a ton of hits and Answers, discussions, and years of beating a dead horse.
Here's a link to a post I made in which I quoted 3 of Hitech's answers on the subject :
http://bbs.hitechcreations.com/smf/index.php/topic,292320.msg3725777.html#msg3725777
If you want answers directly from Hitech and company, it'd be better served by e-mailing them, or calling them. Their contact information is not all that hard to find on their webpage. Posting this on their public message board is just asking for trouble, as people ALWAYS are easier to approach with a problem when you take them aside to discuss it (Phone Call / E-mail), instead of yelling at them in a crowded restaraunt (BBS).
Edit : Baumer - Holy s@#$, that's hysterical! :rofl
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One more, then I will shut up.
Its obvious HiTech is quite content with how they market or not market there business. I know I hit a sore point with the website comment. But why dont you answer these two questions that I originally posed?
Why does HiTech not thank its customers with a receipt? Its a real common western custom, and I didnt know MMO was an industry.
Why when I log on you have one arena choked at 100 and the other arena is open with less then 40 players? Its not a routing issue and its certainly not due to a bunch of people beating down the door. I would think the game is more enjoyable and interesting when more players are competing at once.
Yes I can read and what I didnt see was why a customer didnt have the other two questions answered? A fairly simple request.
willy928, I have been trying to drop you the hint that I will not discuss the marketing of AH.
I have no desire to give out information on the why we do what we do on the questions you ask.
Your other question about why arena caps has been described by us many times and your free to search.
HiTech
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Since I doubt this will end well for you, here's a little decision chart for you to ponder.
Edit : Baumer - Holy s@#$, that's hysterical! :rofl
Printed it out. Going on my office wall. :rofl
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See rule #4
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In five years I have sent 3 emails and never recieved a reply I guess your busy marketing.
As far as arena caps I just thinks its a shame when you have less then 150 suscibers online your limited to an arena with less then 30 people.
To the Mr. "Knite" I auto pay everything and I get either a "Your account will be charged" or "Your account was debited" statement. I am pretty most want to know what the gas and electric think you owe them.
I am detecting a dangerously high level of estrogen here
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In five years I have sent 3 emails and never recieved a reply I guess your busy marketing.
As far as arena caps I just thinks its a shame when you have less then 150 suscibers online your limited to an arena with less then 30 people.
To the Mr. "Knite" I auto pay everything and I get either a "Your account will be charged" or "Your account was debited" statement. I am pretty most want to know what the gas and electric think you owe them.
been playing 10 years price was 14.95 when i started and last month it was 14.95 no need for a bill i gave permission as did you
for them to charge my account 14.95 every month its very simple
when ur figuring ur bills just subtract 14.95 and u cant go wrong
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been playing 10 years price was 14.95 when i started and last month it was 14.95 no need for a bill i gave permission as did you
for them to charge my account 14.95 every month its very simple
when ur figuring ur bills just subtract 14.95 and u cant go wrong
That wasnt my point!
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C'mon guys. We really shouldn't be so hard on a guy that seeks validation of his existence from his credit card receipts.
Wiley.
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You seem to be assuming there is a problem and issue here when there is none.
Are subscriptions and the player base growing? Yes.
Do we want the subscribed player base to continue steadily growing? Yes.
Do we care if our MMO player base can compete or is as large or successful as World of Warcraft, The Sims, or Facebook Poker? No... this "game" is more of a passion and hobby to many subscribers, moreso than your run-of-the-mill MMO community that usually thrives around being brought together in the newest, latest and greatest genere of their preffered entertainment. Those players are more like sheep following the popular and trendy MMO herds on the open plains of the internet.
Will HTC ever spend as much on advertising as franchises such as Coca-Cola, Geico Insurance, EA Sports, <insert the latest hottest slop for the trow of the masses here> reality TV show, etc. to become a common name around the house? No.
Does HTC need to spend more on advertising to become (out of either desire or necessity) as big as Coca-Cola, EA Sports, Activision, etc.? No.
Do we want HTC to spam us with as much junk email as the "big boys"? No.
Do we want HTC to inform us of every single action involving our accounts (particularly normal and "as it should be" activity)? No.
Gas and electric rates vary, of cource if you've ever paid a utility bill you'd be well aware with the differences between a variable monthly utility rate (liek the gas, electric, water, phone... and don't even get me started on variable taxes per the rate of your consumption and per your local tax laws) and a fixed service-fee rate (like AH), my AH has cost me $15 flat last month, this month, next month, and the past umpty-hundred months. They don't need to email me every month saying "thanks for another $15, enjoy the game", and if I was given the option to be notified or not, I would choose not to be.
Do I want more junk mail in my email? No. Do I want yet another random alert telling me about something new in a game while I'm trying to finish up a presentation in the office with the hopes of getting home before midnight? F!@#in' hell no! Would I rather it be posted on the front page of HTC's site for me to view and further explore at my leisure? Yes.
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been playing 10 years price was 14.95 when i started and last month it was 14.95 no need for a bill i gave permission as did you
for them to charge my account 14.95 every month its very simple
when ur figuring ur bills just subtract 14.95 and u cant go wrong
/nitpick mode on
If you started 10 years ago then the price was $30 a month. :D
/nitpick mode off
I have been playing MMORPG's since 2001 and I have never gotten a receipt from a company for any monthly fees. The only thing I get is a note on my credit card report that says it auto paid the bill on this date and time, that's it.
I get enough junk mail as it is, I don't need every MMORPG sending me a paper or email receipt that I payed a bill every month.
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That wasnt my point!
The problem with the point you're trying to make is that there is a customer service problem but in reality there is no such CS issue stemming from the fact HTC does not send out a reciept or other form of payment acknowledgement. As has already been mentioned, it's just not done in this industry because there is no real tangible benefit from doing so.
ack-ack
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The problem with the point you're trying to make is that there is a customer service problem but in reality there is no such CS issue stemming from the fact HTC does not send out a reciept or other form of payment acknowledgement. As has already been mentioned, it's just not done in this industry because there is no real tangible benefit from doing so.
ack-ack
I used to work in the Video Game industry as a Lead Engineer, I wonder if I could get a 'tax write-off' for playing aces high.. hmmm market research? lol
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Willy, send me your email and I'll send you your dang e-mail every month.
:banana:
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Invariably, the folks who are most unhappy with map-choice, plane-choice, game-play, are those who have been here the shortest. If you constantly need new stuff to keep interested, you probably don't need to play a game based on 70 year old airplanes
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I get a receipt by way of credit card bill every month that lists HTC specifically. And every time I go to log on and play. The game lets me
I dont need any other thank you notes to tell me that my subscription has been paid that month
HT and HTC does listen. Sometimes they implement suggestions. Sometimes they do not. Sometimes those suggestions that are implemented happen right away. Others arrive later. I dont know jack about writing "coad" but Im betting some changes require more then a few simple key strokes.
And they do want suggestions. Seems to me to be the entire reason for having a forum called "Wish List"
Far as Im concerned the websites fine. About the only thing I would like to see changed is to add checkboxes to the skins download section so one could simply select the skins they want and down load them en masse instead of one at a time. But other then that. I dont see it as needing any more wiz bang golly gee wow graphics.
Far as advertising. I AM just speculating. But did you ever consider that maybe HTC prefers to keep its client base growth manageable rather then having massive influxes of new players? Massive amounts of new players may mean massive amounts of more money. But it also means massive amounts of more headaches. Added staff to deal with the influx of business can also get out of hand to headache proportion in its own right.
Now thats just a speculation on my part. And just one of probably 100 possibilities.
But whatever the reasoning Im guessing HTC is content and comfortable with doing it their way. Just as I am comfortable doing business my way and you are yours.
And for whatever reason each of us will continue to do things in our businesses the way WE want to do them and not the way everyone else wants us to.
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I used to work in the Video Game industry as a Lead Engineer, I wonder if I could get a 'tax write-off' for playing aces high.. hmmm market research? lol
If you're still in the gaming industry, you can write it off as a tax expense. I do and for the games, magazines and computer hardware I purchase, it's all a legal tax write off.
ack-ack
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If you're still in the gaming industry, you can write it off as a tax expense. I do and for the games, magazines and computer hardware I purchase, it's all a legal tax write off.
ack-ack
I know, I write off a bunch of computer hardware stuff but I'm no longer in the gaming industry, I am however in the entertainment industry... wheres my receipt!
Please realize, I was joking with my post, poking a little fun at people asking for a receipt.
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Willey if you are after a monthly reciept from HTC to help you add up all of what you have spent and what you have left, why dont you just phone up billing and support and talk to Carrie. She will be more than happy to help you.
And guys stop taking the mik out o him for saying that HTC dont give a reciept by law in the UK you are entitled to a monthly reciept from an subscrition you have be it online gameing or a magizine subscription. And i'm sure its something simular in the USA. Now i dont agree with alot of he has said about the contacting HTC and never getting a reply every time iv phoned them i have had an answer and the same for email's in fact my first email from them was acctually sent to my junk mail box thus i had to allow it in my mailbox.
But as for the need for a reciept if he wants a monthy reciept then he should be entitled to it remember That in the USA and UK there is a rescion althougth not as bad as a year ago but some people in both country's have had to tighten thier belts and take a count of their out going's. To keep track its even worse for me as i have now been demobbed after 2 years of recovering from injury's i got in a Car crash 3 years back.
As a paying subscriber the guy do'es have a few right's he can ask for and has to be given.
None of us live in Russia in the 1960's do we ???? ( no free will )
:salute :salute
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If you're still in the gaming industry, you can write it off as a tax expense. I do and for the games, magazines and computer hardware I purchase, it's all a legal tax write off.
ack-ack
I am joining the game industry.
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I'm not sure the gaming industry is ready for a Mensa yet :D
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I'm not sure the gaming industry is ready for a Mensa yet :D
We need more pegged leg, lazy eyed developers to make games.
ack-ack
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I'll throw it out there, as no one has mentioned it, but anyone can go into the "Account Admin" section of the ragged, old, out-of-date WEB site and view thier account payment and billing history.
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I'll throw it out there, as no one has mentioned it, but anyone can go into the "Account Admin" section of the ragged, old, out-of-date WEB site and view thier account payment and billing history.
thats no fun its better to poke the bee`s nest
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I'm an old wore out SOB, so the web site suits me just fine :D
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He doesn't have time to update that tired old web site. He's too busy tripping over the wires and knocking the plugs out.
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We need more pegged leg, lazy eyed developers to make games.
ack-ack
ack-ack, I found a picture of you from when you had your throws in the gaming-industry! your digital record has been preserved! :)
(http://www.barryrudolph.com/greg/whoops/nerd1.gif)
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I had a lot more hair back then.
ack-ack
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He just explained how he DOES have experience running a business, a subscription-based internet business no less, and you accuse him of the exact opposite. How insulting it must be for the OP to have to read on here what you said, you who didn't even read what he wrote.
He said this type business. Not business in general.
HTC has looked for input in the past, but I think maybe they don't feel like following it ended up being in their best interests. I think its clear that HTC could increase subscriber numbers quite easily, and in fact I've posted about it myself before. But for some reason they've chosen not to. Maybe its the desire to remain a small company. Maybe they don't need the income and this game is their hobby. Maybe they really don't know any better (but I doubt it). I don't know, I'm sure some people on these forums could shed some light on it though.
How about pay your 50 cents and let HT take care of his business.
I do agree that we would be better served by one large-map late war main arena. Titanic Tuesday every day of the week would be nice.
One big cesspool. No thanks.
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One big cesspool. No thanks.
what exactly do you mean by this and can you give us some examples. please do not quote anybody else. I want to know what you think, everybody always quote this but most have no idea what it means.
I've been looking for this cesspool thingy on TT, but still havent seen it.
semp
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I had a lot more hair back then.
ack-ack
you cant include wigs and afros
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Hair Club for Dudes
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ack-ack, I found a picture of you from when you had your throws in the gaming-industry! your digital record has been preserved! :)
(http://www.barryrudolph.com/greg/whoops/nerd1.gif)
Man you were uber in those days...look at it...double breasted pocket protectors...only the elite had that going on :lol :lol
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:noid
(http://3.bp.blogspot.com/_D6ZlOTd4Fok/SmtcSLihrkI/AAAAAAAAAA4/H0p0T5nMlqs/s320/afro-bush.jpg)
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what exactly do you mean by this and can you give us some examples. please do not quote anybody else. I want to know what you think, everybody always quote this but most have no idea what it means.
I've been looking for this cesspool thingy on TT, but still havent seen it.
semp
To me the cesspool is that all of the poor play is magnified by the numbers. There seems to be more gangs, more runners, more HOers, more spawn camping, less missions. Sure you see all that stuff everyday, but to me it just isn't as heavy. I keep trying to fly on TT to see if it has changed and all I get is a couple of flights in and the frustration level easily eclipses the fun level.
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Good coments, even the critical ones that were posted.
I want to make myself clear, I enjoy the produst, especially with my squadmates whom I have known for over 5 years. However a lack of new customers detracts from the gameplay. Lets be fair, most of us play in the Late War Arenas. The product plays much better when more people are on. When one arena is choked to only 100 players and the second Late War Arena has 30 or so, the game play bites. The answer is to get new paying customers to fill the second arena or dont choke them when all the players online can easily play on one.
Right now where I would expect people who play online games use the interent to find new venues. Unless you have knowledge that there is a game called "Aces High" you will not find it. As it stands right now, today there are roughly 40 search terms in search engines where you would expect to learn about Aces High. Right now Aces High rates at 2% where it should easily rate at 70%. The reason is an old antiquated website. The solution is to purchase a template, a good one should not cost more then 100.00 and let one of the staff spend two and a half days putting the site together. It would make a huge difference from what you see today. Instead of this early 80's frames style site they present now. It would take a month or two to see the results, but I am confident there would be more players. You cant sell a Mercedes when you yourself drive a Yugo.
The second thrust of my original post was that I send out thousands of purchase verifications to my clients, not only is it a reciept, but a thank you for spending your hard earned money with my business. Its just rude for HiTech not to do that. It would only take a minute to automaticaly enable that process and it would certainly would not cost anything.
Absolutely nothing to do with a "template" and truthfully it's not really needed as far as SEO optimization. Now if your discussing conversion rate then it's an entirely different topic. Given all the other factors in place they could make a huge jump in rankings for a variety of terms. However just porting what they have over would literally not make a hoot of difference SEO wise.
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I am pretty sure hitech has a reason for ah not showing up or maybe he doesn't but I an sure he knows it doesn't show up on the searches so let him deal with it. Maybe he feels he only people referred by others will stick around longer, who knows. So drop all the advise and let the thread due.
Semp
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*goes a looking for ye old dead horse gif*
Seriously gents stick a fork in this one it's pretty much done.
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you cant include wigs and afros
Does the hair on his back count?
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Gentlemen I believe its time for this thread to end. And let the HTC team Ask Wily about how he feels in a more private manner so he doesn't get ripped to shreds by everyone in here. AND At first if he had a problem i believe he should have spoke to HTC over the phone rather than post a thread on it first. So let's let this topic lay to rest for all our sanity's sake
Thanks
BulletVI
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Before I get a ration and told; "that if I dont like it, cancel your account". I have had a subscription to Aces High for well over five years. I own a internet service that is a provider which use at least double of what HITECH uses and yes I dependent on the 15 to 20 bucks a month each customer pays me. I understand all to well its a very rough go at it nowadays. Many people do not have fifty cents for the entertainment that HiTech offers. I am sure revenues are down and HiTech cant advertise for new subscribers like they did a few years ago. I remeber the T.V. Ads on the History Channel. I realize its a very small operation. With all thats going on and ever shrinking disposal entertainment dollars available. Why doesnt HiTech ask or speak to what the current customer base desires?
I dont think I have ever been asked more then once or twice about what I as a customer would like Hitech to do. Sure I have been polled once or twice about a new object I would like added, but I have never been asked a question like, how are we donig? what I like or dislike? Simple things to get a sense of how my needs as a customer are being met.
After five years dozens of updates and few changes here is what I would suggest:
- What is with the WW1 arenas? I am sure a lot of work went into it, but its an obvious strike out.
- What is with choking off the arenas? 100 people allowed during certain times in late war areas. Half this game is squad play and do we really need two late war arenas? In fact why waste your database with early and mid war arenas? Do the 5 to 10 people who really use them make you that much more profitable?
- Whats with your old, excuse me elderly website? I do a google a search of many terms around this keyword phrase "ww2 flight simulators online" and I dont see Aces High anywhere. Take it from an expert in the field, your missing out on many subscribers because you wont invest a 100.00 bucks into a more modern search engine friendly design. Thats just cheap!
]
If you had surveyed me like my vendors do, you would have kept my complaints in house and at least made me feel my 50 cents a day was a good purchase.
Okay, let's address some things, shall we?
For starters, your First Tour was March of 2007 (Tour 86), so you embellished 2 additional years (the scores under that account are "par for the course of newbies). The embellishment works against you, as you are deliberately poking your nose into HTC's Day to Day Business Operation. You also attempt to flame them for not having a receipt?
"Expert in what field?" Your grammar is without question horrible and you have the nerve to claim to be "an expert"?! You further try to bring down HTC by questioning the EW and MW Arenas and wish to bring "profit margin" into your rant.
As for the website, most of us don't need a "fancy website". What is "fancy" is the GAME. The GAME is more important than the website. Without Dale's reputation and AH, any website is meaningless. But the goal is not to focus on a "slick" website, the goal is to increase the capabilities of AH.
Never mind this BS:
Would it really hurt Hitech to send a email receipt when they collect your money each month. My merchant account does it automaticaly. It also makes my customers feel appreciated. Another thing that makes clients feel appreciated is when they have invested the time and very little money to build a decent website. Its a few hours work? I get the feelling the spend there profits at the local racetrack. Come on a email and real website would be nice.
Now you're attempting to tell HTC's how to spend their salaries? Again, your horrible grammar and multitudes of misspellings speak volumes of how ill informed you are. IDGAF what HTC does with the salaries they EARN! It's their business/money, they are free to spend their salaries as they wish. Do you think they work for free?
Even better yet:
Willy928: are you capable of reading?
HiTech wrote:Make all the game play suggestions you want, but please don't try arguing the marketing of AH.
HiTech
Dale responded twice with the above bold statements and you still tried to "call him out", demanding an explanation. So a lot of us are in the agreement that while you can probably read, your comprehension is another story.
Good coments, even the critical ones that were posted. I want to make myself clear, I enjoy the produst, especially with my squadmates whom I have known for over 5 years. However a lack of new customers detracts from the gameplay. Lets be fair, most of us play in the Late War Arenas. The product plays much better when more people are on. When one arena is choked to only 100 players and the second Late War Arena has 30 or so, the game play bites. The answer is to get new paying customers to fill the second arena or dont choke them when all the players online can easily play on one.
Right now where I would expect people who play online games use the interent to find new venues. Unless you have knowledge that there is a game called "Aces High" you will not find it. As it stands right now, today there are roughly 40 search terms in search engines where you would expect to learn about Aces High. Right now Aces High rates at 2% where it should easily rate at 70%. The reason is an old antiquated website. The solution is to purchase a template, a good one should not cost more then 100.00 and let one of the staff spend two and a half days putting the site together. It would make a huge difference from what you see today. Instead of this early 80's frames style site they present now. It would take a month or two to see the results, but I am confident there would be more players. You cant sell a Mercedes when you yourself drive a Yugo.
The second thrust of my original post was that I send out thousands of purchase verifications to my clients, not only is it a reciept, but a thank you for spending your hard earned money with my business. Its just rude for HiTech not to do that. It would only take a minute to automaticaly enable that process and it would certainly would not cost anything.
Wrong, it's just rude for your lying, no excuse to even be remotely arrogant arse to even have posted this thread. Your scores are horrible and since you don't bother to challenge yourself in game to improve on those things, you come in here and attempt to tell HTC how to run their business?!
As for your stupid receipt needing arse, I'll leave it as this. IF they were to enact this, now it is more time away from doing other things. My "receipt" is my being able to log in. Everything comes with a cost. If you get the receipt, rates COULD increase for something as useless as a receipt. If a freak storm hits HTC, IDGAF, I won't whine about not being able to play for a day, etc. To even remotely bring HTC's work ethic into light, is nothing short of chickenchit and uncalled for.
Unfortunately, I'd tell you to grow up, but your C.O. is greens. The apple doesn't fall from too far from the tree. He didn't even bother to stick up for you, so he obviously hung your arse out to dry. This is also a clear look into how "great your friends and squaddies are". They're nowhere to be seen, so you may have to dabble into "are they really your friends"?
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Skuzzy please lock this thread. It's getting stupider by the second.
Semp
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Okay, let's address some things, shall we?
For starters, your First Tour was March of 2007 (Tour 86), so you embellished 2 additional years (the scores under that account are "par for the course of newbies). The embellishment works against you, as you are deliberately poking your nose into HTC's Day to Day Business Operation. You also attempt to flame them for not having a receipt?
"Expert in what field?" Your grammar is without question horrible and you have the nerve to claim to be "an expert"?! You further try to bring down HTC by questioning the EW and MW Arenas and wish to bring "profit margin" into your rant.
As for the website, most of us don't need a "fancy website". What is "fancy" is the GAME. The GAME is more important than the website. Without Dale's reputation and AH, any website is meaningless. But the goal is not to focus on a "slick" website, the goal is to increase the capabilities of AH.
Never mind this BS:
Now you're attempting to tell HTC's how to spend their salaries? Again, your horrible grammar and multitudes of misspellings speak volumes of how ill informed you are. IDGAF what HTC does with the salaries they EARN! It's their business/money, they are free to spend their salaries as they wish. Do you think they work for free?
Even better yet:
Dale responded twice with the above bold statements and you still tried to "call him out", demanding an explanation. So a lot of us are in the agreement that while you can probably read, your comprehension is another story.
Wrong, it's just rude for your lying, no excuse to even be remotely arrogant arse to even have posted this thread. Your scores are horrible and since you don't bother to challenge yourself in game to improve on those things, you come in here and attempt to tell HTC how to run their business?!
As for your stupid receipt needing arse, I'll leave it as this. IF they were to enact this, now it is more time away from doing other things. My "receipt" is my being able to log in. Everything comes with a cost. If you get the receipt, rates COULD increase for something as useless as a receipt. If a freak storm hits HTC, IDGAF, I won't whine about not being able to play for a day, etc. To even remotely bring HTC's work ethic into light, is nothing short of chickenchit and uncalled for.
Unfortunately, I'd tell you to grow up, but your C.O. is greens. The apple doesn't fall from too far from the tree. He didn't even bother to stick up for you, so he obviously hung your arse out to dry. This is also a clear look into how "great your friends and squaddies are". They're nowhere to be seen, so you may have to dabble into "are they really your friends"?
willy928.... Masherbrum whoa bud look I've only been playing for just over a year and a half 2 two years. most of my time was in the D/A to begin with. Bud lets all chill a bit and let me ask something here i think willy928 is not telling us something here as he doesn't want people to know it. Now i ain't going to ask him to confirm it or deny it as it'll be private for him and him alone. To me it sound' like willy928 could suffers from a well known type of depression now i cant recall it's actual medical name, but i know it exists. He may have the type that cause's him to spend more than he earns and thus would like a receipt because in the end people who suffer from this type of depression need receipt's to keep in line with their spenditure. Hell he may even have obsessive compulsive disorder and needs the receipts to know whats what and where's where. But we don't know as he may be perfectly normal. But hey at the end of the day he just made a misstake in posting it on the forums instead of contacting HTC to see if they could oblige him any way. And i have flown with willy982 a few time's in the M/A or the D/A i cant remember and having invited him to my squad vox channel he sounds like a neat guy.
And maybe this thread will have given HTC an idea
If some one doe's have a complaint about the game or anything else they may or should have a forum section where it can be posted and viewed by HTC staff only. as i have found that a lot of other people on this thread haven't read his posts properly and heck i probably haven't either.
But hey Hitech start a forum post where subjects like customer complaints can be put and viewed by you and your team only and no-one else. that way we wont have others blowing it way out of proportion and getting off track. it shall just be between you and the complaintant.
My piece said now lock the topic and delete it
Enough has been said to the poor guy and now he probally feels like everyone is against him for what he felt was a fair point in his view. And as from what i have seen in some topics i have read there seems to be that you don't have the right to make yourself heard and have the freedom of speech that America's so proud of saying hey we let you speak your mind.
My piece said and sorry if its hurtful but hey some people on some of these topic's need either a good wake-up call or my hefty size 11 steel toecap boots up their arse.
BulletVI
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Skuzzy please lock this thread. It's getting stupider by the second.
Semp
It is? How so? As a subscriber for 8.5 years, I am not afforded the opportunity to defend HTC with more facts than the OP?
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willy928.... Masherbrum whoa bud look I've only been playing for just over a year and a half 2 two years. most of my time was in the D/A to begin with. Bud lets all chill a bit and let me ask something here i think willy928 is not telling us something here as he doesn't want people to know it. Now i ain't going to ask him to confirm it or deny it as it'll be private for him and him alone. To me it sound' like willy928 could suffers from a well known type of depression now i cant recall it's actual medical name, but i know it exists. He may have the type that cause's him to spend more than he earns and thus would like a receipt because in the end people who suffer from this type of depression need receipt's to keep in line with their spenditure. Hell he may even have obsessive compulsive disorder and needs the receipts to know whats what and where's where. But we don't know as he may be perfectly normal. But hey at the end of the day he just made a misstake in posting it on the forums instead of contacting HTC to see if they could oblige him any way. And i have flown with willy982 a few time's in the M/A or the D/A i cant remember and having invited him to my squad vox channel he sounds like a neat guy.
And maybe this thread will have given HTC an idea
If some one doe's have a complaint about the game or anything else they may or should have a forum section where it can be posted and viewed by HTC staff only. as i have found that a lot of other people on this thread haven't read his posts properly and heck i probably haven't either.
But hey Hitech start a forum post where subjects like customer complaints can be put and viewed by you and your team only and no-one else. that way we wont have others blowing it way out of proportion and getting off track. it shall just be between you and the complaintant.
My piece said now lock the topic and delete it
Enough has been said to the poor guy and now he probally feels like everyone is against him for what he felt was a fair point in his view. And as from what i have seen in some topics i have read there seems to be that you don't have the right to make yourself heard and have the freedom of speech that America's so proud of saying hey we let you speak your mind.
My piece said and sorry if its hurtful but hey some people on some of these topic's need either a good wake-up call or my hefty size 11 steel toecap boots up their arse.
BulletVI
I'm not even remotely close to being angry. The OP embellished and criticized a Company.
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Yeah I know but did anyone ever stop and think hey is this what he means or that remember we all have a habit of reading between the lines and seeing what we like to see. this thread was probally intended as some good but has been blown out of proportion by people with stupid mind's and answer's i mean we all have been there and had a brain fart moment. so be it its said and done and Hitech has said his piece in fact i believe that after hitech had said his piece he should have locked the topic to everyone bar he and willy982 and they both could have had a gentle discussion about it with no interference from the Neanderthals that are subscriber's like me :lol
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Yeah I know but did anyone ever stop and think hey is this what he means or that remember we all have a habit of reading between the lines and seeing what we like to see. this thread was probally intended as some good but has been blown out of proportion by people with stupid mind's and answer's i mean we all have been there and had a brain fart moment. so be it its said and done and Hitech has said his piece in fact i believe that after hitech had said his piece he should have locked the topic to everyone bar he and willy982 and they both could have had a gentle discussion about it with no interference from the Neanderthals that are subscriber's like me :lol
Hey Karaya, did you know that Bullet is a airframes engineer?
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It is? How so? As a subscriber for 8.5 years, I am not afforded the opportunity to defend HTC with more facts than the OP?
Well to start your grammar was off in places as well. I don't think it detracts from your argument, just saying.
Willy could have had another name for those 2 embellished years. No where have I heard that you have to be either a grammar wiz, or very intelligent to run a business and be successful. There is plenty of examples of successful people who do not seem very intelligent but do well in business.
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Hey Karaya, did you know that Bullet is a airframes engineer?
yes but now i can never work in the trade again thaks for reminding me :( :mad:
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yes but now i can never work in the trade again thaks for reminding me :( :mad:
And so it begins...
BTW have you met Chalenge yet?
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Yeah I know but did anyone ever stop and think hey is this what he means or that remember we all have a habit of reading between the lines and seeing what we like to see. this thread was probally intended as some good but has been blown out of proportion by people with stupid mind's and answer's i mean we all have been there and had a brain fart moment. so be it its said and done and Hitech has said his piece in fact i believe that after hitech had said his piece he should have locked the topic to everyone bar he and willy982 and they both could have had a gentle discussion about it with no interference from the Neanderthals that are subscriber's like me :lol
Dale leaves these threads open for a reason.
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Dale leaves these threads open for a reason.
Why so everyone can see hey im the boss and its my Mafia :lol
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Why so everyone can see hey im the boss and its my Mafia :lol
No. Feel free to PM him or search the Forum.
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No. Feel free to PM him.
Ah yes but he should have a private forum for complaint's that can only be viewed by the complaint and him and his team. i think that's fairer than having every Joe who wont understand you give you grief :) :aok
And by the way i only talk Scottish what doe's PM mean ????
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Ah yes but he should have a private forum for complaint's that can only be viewed by the complaint and him and his team. i think that's fairer than having every Joe who wont understand you give you grief :) :aok
And by the way i only talk Scottish what doe's PM mean ????
They do, it's called a Private Message
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Ah yes but he should have a private forum for complaint's that can only be viewed by the complaint and him and his team. i think that's fairer than having every Joe who wont understand you give you grief :) :aok
And by the way i only talk Scottish what doe's PM mean ????
Oh, but we DO understand what he meant.
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They do, it's called a Private Message
DOH i forgot about that DOH
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Oh, but we DO understand what he meant.
Ahem your underlying quote was meant as a joke to lighten things up but hey see how Much people miss interpit things :lol :lol :noid :noid
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Ahem your underlying quote was meant as a joke to lighten things up but hey see how Much people miss interpit things :lol :lol :noid :noid
The bottom line is he criticized someone who gives a damn about his players and his game.
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The bottom line is he criticized someone who gives a damn about his players and his game.
The bottom line is its over and done with He Said his piece and hopefully got sumit off his chest HiTech responded like a Father defending his Child :) And One or both will have walked away and probally thought hey he had a point and the other had a point. :lol So i say close the thread at let it rest. its over and done with now. :aok :bolt:
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Okay, let's address some things, shall we?
For starters, your First Tour was March of 2007 (Tour 86), so you embellished 2 additional years (the scores under that account are "par for the course of newbies). The embellishment works against you, as you are deliberately poking your nose into HTC's Day to Day Business Operation. You also attempt to flame them for not having a receipt?
"Expert in what field?" Your grammar is without question horrible and you have the nerve to claim to be "an expert"?! You further try to bring down HTC by questioning the EW and MW Arenas and wish to bring "profit margin" into your rant.
As for the website, most of us don't need a "fancy website". What is "fancy" is the GAME. The GAME is more important than the website. Without Dale's reputation and AH, any website is meaningless. But the goal is not to focus on a "slick" website, the goal is to increase the capabilities of AH.
Never mind this BS:
Now you're attempting to tell HTC's how to spend their salaries? Again, your horrible grammar and multitudes of misspellings speak volumes of how ill informed you are. IDGAF what HTC does with the salaries they EARN! It's their business/money, they are free to spend their salaries as they wish. Do you think they work for free?
Even better yet:
Dale responded twice with the above bold statements and you still tried to "call him out", demanding an explanation. So a lot of us are in the agreement that while you can probably read, your comprehension is another story.
Wrong, it's just rude for your lying, no excuse to even be remotely arrogant arse to even have posted this thread. Your scores are horrible and since you don't bother to challenge yourself in game to improve on those things, you come in here and attempt to tell HTC how to run their business?!
As for your stupid receipt needing arse, I'll leave it as this. IF they were to enact this, now it is more time away from doing other things. My "receipt" is my being able to log in. Everything comes with a cost. If you get the receipt, rates COULD increase for something as useless as a receipt. If a freak storm hits HTC, IDGAF, I won't whine about not being able to play for a day, etc. To even remotely bring HTC's work ethic into light, is nothing short of chickenchit and uncalled for.
Unfortunately, I'd tell you to grow up, but your C.O. is greens. The apple doesn't fall from too far from the tree. He didn't even bother to stick up for you, so he obviously hung your arse out to dry. This is also a clear look into how "great your friends and squaddies are". They're nowhere to be seen, so you may have to dabble into "are they really your friends"?
Sorry BOSS <bows to kryaya> So....... what ur saying is?...........
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And so it begins...
BTW have you met Chalenge yet?
:rofl :rofl :aok
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:rofl if ya haven't yet just keep climbing :lol
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Yep, 30k is where it's at. :devil
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In my experience, those who post complaints about another party in a public forum are not complaining to that person or group even when they address the post to that person or group. It's just window dressing, with the actual agenda being the public slamming of the party being complained about.
There are far far better venues for an actual honest complaint, and if he has been a player of the game for this long, he knows it.
Hell, you can actually call HTC and speak to them directly, unlike most companies these days (regardless of size).
<S>
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In my experience, those who post complaints about another party in a public forum are not complaining to that person or group even when they address the post to that person or group. It's just window dressing, with the actual agenda being the public slamming of the party being complained about.
There are far far better venues for an actual honest complaint, and if he has been a player of the game for this long, he knows it.
Hell, you can actually call HTC and speak to them directly, unlike most companies these days (regardless of size).
<S>
and the best part is that when you DO call them, you get a live person, that resides in this country, and understands what you have to say, as opposed to someone across the pond that probably is only reading from a "script" when you call for help.
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The complaints will always be there.This is sim the best of it's kind available.Do I get aggravated at some of the features?Sure I do,but overall HTC does a good job,and you can't dispute their success.The other thing is,Dale has kept the price at a very fair one for a lot of years.Find this kind of entertainment somewhere else for $14.95 a month!
Dobe
71st Fighter Squadron
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and the best part is that when you DO call them, you get a live person, that resides in this country, and understands what you have to say, as opposed to someone across the pond that probably is only reading from a "script" when you call for help.
Yeh its great i can speak to some one that understands Scottish :) :rofl :lol :aok
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Yeh its great i can speak to some one that understands Scottish :) :rofl :lol :aok
don't think you'll find anyone that drunk, well, maybe an Irishman. :devil
ack-ack
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what exactly do you mean by this and can you give us some examples. please do not quote anybody else. I want to know what you think, everybody always quote this but most have no idea what it means.
I've been looking for this cesspool thingy on TT, but still havent seen it.
semp
Less choices are bad. One arena means no flying when it is bad. Usually one of the LW arenas open now are full of nothing but landgrabbers. Not much in the way of fights at all.
...... and no I was not going to quote HT himself. :D
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don't think you'll find anyone that drunk, well, maybe an Irishman. :devil
ack-ack
:rofl :rofl :rofl Love it :rofl :rofl :rofl