Customer Suggestions Unwanted

[bustr]

This Bulletin Board as a strategy to gain customer feedback, concerns, game play trends and occasional inspiration for new ideas seems to be working quite well for HiTech. Often in our pissing matches, EGO duels and dysfunctional smack downs, we reveal a more honest picture of our wants, motivations, and entertainment requirements. HiTech and company watches this board to learn from us I "suspect" as a business strategy. Giving us more than occasional and sometimes cryptic feedback would create an atmosphere of familiarity and contempt for the man and this community.

We already have issues with entitlement due to time in grade for some and $14.95 a month for others. HiTech has to keep a formal distance to enable his company to function in the real world and not make the mistake of being pulled down into OUR fantasy world of this Forum and the game. I envy those few in the game who are personal Friends with the man himself. He must be fascinating to spend time with. I'll just keep voting my confidence with my monthly $14.95.

Thank you for a great game.

[CAP1]

Before I get a ration and told; "that if I dont like it, cancel your account". I have had a subscription to Aces High for well over five years. I own a internet service that is a provider which use at least double of what HITECH uses and yes I dependent on the 15 to 20 bucks a month each customer pays me. I understand all to well its a very rough go at it nowadays. Many people do not have fifty cents for the entertainment that HiTech offers. I am sure revenues are down and HiTech cant advertise for new subscribers like they did a few years ago. I remeber the T.V. Ads on the History Channel. I realize its a very small operation. With all thats going on and ever shrinking disposal entertainment dollars available. Why doesnt HiTech ask or speak to what the current customer base desires?

I dont think I have ever been asked more then once or twice about what I as a customer would like Hitech to do. Sure I have been polled once or twice about a new object I would like added, but I have never been asked a question like, how are we donig? what I like or dislike? Simple things to get a sense of how my needs as a customer are being met.

After five years dozens of updates and few changes here is what I would suggest:

• What is with the WW1 arenas? I am sure a lot of work went into it, but its an obvious strike out.
• What is with choking off the arenas? 100 people allowed during certain times in late war areas. Half this game is squad play and do we really need two late war arenas? In fact why waste your database with early and mid war arenas? Do the 5 to 10 people who really use them make you that much more profitable?

[/b]

• Whats with your old, excuse me elderly website? I do a google a search of many terms around this keyword phrase "ww2 flight simulators online" and I dont see Aces High anywhere. Take it from an expert in the field, your missing out on many subscribers because you wont invest a 100.00 bucks into a more modern search engine friendly design. Thats just cheap!

]


If you had surveyed me like my vendors do, you would have kept my complaints in house and at least made me feel my 50 cents a day was a good purchase.







[/list]

bolded. this statement alone shows just how completely uninformed you are.

[Threeup]

I'm pretty sure they know what they're doing, otherwise the longevity of the game wouldn't be there. As far as bad business decisions are concerned - if you own it you have the right to make it (HTC that is). We only see the WW1 as a failure in light of the numbers that use it. Perhaps it was seen as an R&D platform, a side project or a venture into something that could be tested without impacting upon the core product.

The culture within - my son plays on line X-Box games 2 metres from me and our behaviour towards each other is, by comparison, like a garden party for a book club. That being said there's bad manners everywhere - the trick is not to join in. You can play with pigs but you need to realise they're pigs and just wash you hands afterwards. I interact with some very considerate people in game - thankfully twice as many as the "other sort". It's just the "smack talkers" are 3 times louder than the "gentlemen of the game"

BBS behaviour - Yes it's the same crew trying to outsmart each other and belittle some contributions from worthwhile people who just want to air an opinion or ask a question. It requires far less thought to punch a keyboard and bully across cyberspace than to take the time to either refrain from being negative or to post a response. But that's the culture and every second thread starts with the best intentions and goes to "I know you- you know me - no one else in the family" type things. But if you don't join in it can't exist.


Ultimately you can vote with your money or "the magic 16 numbers" but for mine it's a great game and experience and I interact with some very skilled funny and well mannered people whilst honing my "skills".

Life goes on - you up again and cross the land where maple trees and palm trees live side by side  in botanic harmony to see if you can get your name up in "yellow lights" once more.

Happy Trails.

[guncrasher]

What I find funny is how some guys that have no idea what's going on telling another guy he has no ideas what's going on.

Semp

[sky25]

I'm pretty sure they know what they're doing, otherwise the longevity of the game wouldn't be there. As far as bad business decisions are concerned - if you own it you have the right to make it (HTC that is). We only see the WW1 as a failure in light of the numbers that use it. Perhaps it was seen as an R&D platform, a side project or a venture into something that could be tested without impacting upon the core product.

The culture within - my son plays on line X-Box games 2 metres from me and our behaviour towards each other is, by comparison, like a garden party for a book club. That being said there's bad manners everywhere - the trick is not to join in. You can play with pigs but you need to realise they're pigs and just wash you hands afterwards. I interact with some very considerate people in game - thankfully twice as many as the "other sort". It's just the "smack talkers" are 3 times louder than the "gentlemen of the game"

BBS behaviour - Yes it's the same crew trying to outsmart each other and belittle some contributions from worthwhile people who just want to air an opinion or ask a question. It requires far less thought to punch a keyboard and bully across cyberspace than to take the time to either refrain from being negative or to post a response. But that's the culture and every second thread starts with the best intentions and goes to "I know you- you know me - no one else in the family" type things. But if you don't join in it can't exist.


Ultimately you can vote with your money or "the magic 16 numbers" but for mine it's a great game and experience and I interact with some very skilled funny and well mannered people whilst honing my "skills".

Life goes on - you up again and cross the land where maple trees and palm trees live side by side  in botanic harmony to see if you can get your name up in "yellow lights" once more.

Happy Trails.

Well Said!!  I agree that for the most part There are many good people playing the game that go out of there way to help the new player join in.. I do see some of those two weekers show up alot and get the butts kicked verbally by a few players. Again it is usually a small group that plays the game who make it a point to insult every new player that shows up in the arena.. If its gaming or real life, there is a proper way to conduct yourself. Someone may kill me in a way that I found irritating, but I will always send them a salute for their efforts.  It is a fun game to play. Thats why I am still here learning and playing almost everyday.. I do not always agree with some things that Aces High does (NOE), I do not have a financial interest in what they do. They succeeded in getting me hooked on the game, so they must be doing something right...

[dev1ant]

I do a google a search of many terms around this keyword phrase "ww2 flight simulators online" and I dont see Aces High anywhere.

I think this is a good point.  Warbirds is the first link that comes up, why isn't AH at least on the first page?

[Bomber49]

  Quite a few pertinent points made in this discussion, all well versed and most of them thought out. Apparently Willy brought up a topic that many of us have at least thought about, as evidenced by the quickly generated lengthy responses. I submit that the game is great, HTC does a pretty good job on arenas,patches, new objects and vehicles, all in all, a pretty positive experience. However, I would consider it a perk if they did send an email each month notifying me that the charge has indeed been deducted from my meager ruble pile , and it would be a blessing to see the website updated and taken a little more towards a World War II graphical look. Just sayin'....

[humble]

I think this is a good point.  Warbirds is the first link that comes up, why isn't AH at least on the first page?

This type of stuff will vary by search engine. what you gave is actually a long tail search phrase that shouldn't be hard to rank for. Where it gets fun how the actual structure and code effect things in an odd way. AH ranks #1 in yahoo
for the search term but isn't in Googles top 100 (#4 on Bing). Google has changes stuff a lot over the years so a lot of what was "right" simply isn't

[Belial]

HtCH works in mysterious ways...

[daddog]

My biggest concern about the future of AH is when/if Hitech gets tired of it all and sells the company to someone...

Ya Del, I have often wondered that myself. I would love to buy it! We could go in together Del and let Bipolar handle the advertising.

We have seen AW and now FA close their doors. WB is pretty darn quiet over there. No brainer here, HTC must be doing something right willy.

[blutic]

It is a great product. I pay for it every month. Just like I pay my water bill, cable bill , phone bill etc.......
If I didn't like the water that came from my tap, I wouldn't drink it.
If I didn't like the programs on my cable, I wouldn't watch television.
These are all products, I am Happy with them. I don't tell them how to market their products.
HiTech gives us a product. I buy it.
I like the product, they have done a great job. (better than cable)
I just get in the air and enjoy.

Blutik

[DEECONX]

It is a great product. I pay for it every month. Just like I pay my water bill, cable bill , phone bill etc.......
If I didn't like the water that came from my tap, I wouldn't drink it.
If I didn't like the programs on my cable, I wouldn't watch television.
These are all products, I am Happy with them. I don't tell them how to market their products.
HiTech gives us a product. I buy it.
I like the product, they have done a great job. (better than cable)
I just get in the air and enjoy.

Blutik

 

[StokesAk]

It is a great product. I pay for it every month. Just like I pay my water bill, cable bill , phone bill etc.......
If I didn't like the water that came from my tap, I wouldn't drink it.
If I didn't like the programs on my cable, I wouldn't watch television.
These are all products, I am Happy with them. I don't tell them how to market their products.
HiTech gives us a product. I buy it.
I like the product, they have done a great job. (better than cable)
I just get in the air and enjoy.

Blutik

Is your cable provider Comcast by any chance?

[BulletVI]

Oh and i never saw an advert for the game. I just googled free flight sim's and Ace's High II was there on another sight. So i downloaded it and tried it an loved it. Was unhappy at only 2 week free trial but hey loved it started paying for it a few months later and bamm iv been playing for around 2 year's i think i have lost track of time with this game  
  HiTech and the team on a fine job 

 

[milesobrian]

in fact why waste your database with early and mid war arenas? Do the 5 to 10 people who really use them make you that much more profitable?
bolded. this statement alone shows just how completely uninformed you are.

well at any given time the population in those servers is ussualy never higher than 5 or 10, although more people that that enjoy them the op is more or less correct [/list]