Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: icepac on August 11, 2018, 11:38:40 AM

Title: Treat the noobs better.........for the sake of player retention.
Post by: icepac on August 11, 2018, 11:38:40 AM

When you see a new name, don't simply assume he or she is a shade of an old hand.

If you shoot down a new name, befriend them and keep it light.

The learning curve is hard enough without getting attitude from players on your first sortie.

It doesn't take much time to point them in the right direction and let them know what is most important when first starting out here such as controls optimization.

Now if someone logs in and rattles off questions like "how do I start the engines?" or other stuff easily found on the website, let them know nicely where that information can be found.
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: RODBUSTR on August 11, 2018, 12:01:44 PM
  Why not just tell them what They ask. and welcome Them.    Noob?   Newb.
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Slate on August 11, 2018, 12:08:35 PM
  How about treating everyone with respect, Just saying.  :airplane:
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: icepac on August 11, 2018, 01:52:31 PM
  Why not just tell them what They ask. and welcome Them.    Noob?   Newb.

How many questions are your limit when it's obvious a new person has not done any research at all?

Let's say he asks, "how do I select a plane?" followed by "how do I start the engine?" followed by "how do I raise the gear?" followed by "how do I shoot the guns?" before you refer him to the place that has all of that information?

I really think a good stick thread here with screenshots and links would help new pilots get started.

Is there a thread with screen shots of the controls setup?    I haven't seen one but I remember posting them at Warbirds so long ago.
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: toddbobe on August 11, 2018, 02:21:03 PM
I always try to make the new players feel welcome. They may just like this game and they have friends too
Todd
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: duie on August 11, 2018, 07:06:43 PM
  How about treating everyone with respect, Just saying.  :airplane:



 Just because Moses parted the Red Sea does not mean you can too!!!
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Ramesis on August 12, 2018, 02:06:55 PM


 Just because Moses parted the Red Sea does not mean you can too!!!

Bah... fairy tale and balderdash  :D
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Shuffler on August 12, 2018, 02:52:10 PM
Bah... fairy tale and balderdash  :D

Funny... taking in account your BBS name.   :rofl
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Dragdad on August 13, 2018, 05:39:21 PM
We could possibly work with Hitech to initiate a policy within squads that any squad officer makes an offer to help tutor noobs when they are identified as such? I think an offer in earnest from some of us old farts might go a long way with Hitech... We don't need top make it a recruiting effort, just an offer to help them get in the air and learn a bit about tactics. Get them flying and having fun...
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: lunatic1 on August 14, 2018, 01:33:33 AM
you can start by quit calling them noob's  newb's  noobie's

just call them new players
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: 1stpar3 on August 14, 2018, 02:10:26 AM
YUP! Treat EVERYONE with respect! Does living by the Golden Rule gone by the way side? As to Icepicks comment about "How many questions is your limit"? I fly a few Multiple Player games and the MASS of these games involve REQUIRED Completion of some basic game play mechanics. The other games offer it but dont require it. This could be a BOON for keeping New Players imo. Sure, we have a few Trainers that sacrifice their time to help folk...but OBVIOUSLY this isnt enough. I think it may be a PRIDE thing...like admitting you need help diminishes your self esteem? Other games you pick up naturally...so asking for help hurts a bit? Just putting it out there  :aok 
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Ramesis on August 14, 2018, 07:30:37 AM
Funny... taking in account your BBS name.   :rofl


Not really... ancient hieroglyphs prove the existence of several Ramesis or Ramsis… the only proof of Moses
and the parting of the red sea is in biasis of the Torah, the Bible and other obscure sources

 :rofl
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: SlipKnt on August 14, 2018, 07:46:04 AM
We could possibly work with Hitech to initiate a policy within squads that any squad officer makes an offer to help tutor noobs when they are identified as such? I think an offer in earnest from some of us old farts might go a long way with Hitech... We don't need top make it a recruiting effort, just an offer to help them get in the air and learn a bit about tactics. Get them flying and having fun...

I like where you are going with this, however we don't need Hi-tech for this.  It is simply on us.  Retention of players is something only we as players can do. 
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: TWCAxew on August 14, 2018, 08:10:00 AM
I like where you are going with this, however we don't need Hi-tech for this.  It is simply on us.  Retention of players is something only we as players can do.

Things would make this kinda stuff much easier if HT would help us with it. Maybe a list of squads that will help them out  when they log in and just click on the squad name to come into contact with us or something. I really had to go out of my way to contact new players when we launched on steam. Now it's harder to indemnify them than than...
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: AKKuya on August 14, 2018, 08:18:15 AM
Things would make this kinda stuff much easier if HT would help us with it. Maybe a list of squads that will help them out  when they log in and just click on the squad name to come into contact with us or something. I really had to go out of my way to contact new players when we launched on steam. Now it's harder to indemnify them than than...

Players who have dedicated country loyalty and not belong to a squad can form Bishop or Knight or Rook New Player Squads and begin teaching.  Easier said than done.  Who will volunteer their time and make it happen?
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: TWCAxew on August 14, 2018, 08:29:28 AM
Players who have dedicated country loyalty and not belong to a squad can form Bishop or Knight or Rook New Player Squads and begin teaching.  Easier said than done.  Who will volunteer their time and make it happen?

I do... And slipknot.. but it's really really really really really hard to come into contact with them and if you do they might feel insulted. It's much better if they can come to us.
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Molsman on August 14, 2018, 08:44:24 AM
you can start by quit calling them noob's  newb's  noobie's

just call them new players

FNG's ok?
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Puma44 on August 14, 2018, 10:18:35 AM
FNG's ok?

 :rofl

Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Shuffler on August 14, 2018, 11:58:50 AM
FNG's ok?

hehehe we can give them all a trophy..... maybe that will work since most were raised that way.
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Alpo on August 14, 2018, 03:00:31 PM
hehehe we can give them all a trophy..... maybe that will work since most were raised that way.

I thought that was the Achievement system   :bolt:

 :D
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Shuffler on August 14, 2018, 03:44:36 PM
I thought that was the Achievement system   :bolt:

 :D

No... achievements take a little time. The type we are talking about will neither put in the time nor do the work. They just want the prize.
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: scott66 on August 14, 2018, 03:54:38 PM
Shuffy when am I going to see that dang 38 of yours in my rear view mirror again??
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Shuffler on August 14, 2018, 03:58:39 PM
Shuffy when am I going to see that dang 38 of yours in my rear view mirror again??

Soon my friend... soon. Before that happens though you will probably more often see me in your sites.

 :rofl :rofl :rofl :rofl :rofl
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: scott66 on August 14, 2018, 04:04:52 PM
Soon my friend... soon. Before that happens though you will probably more often see me in your sites.

 :rofl :rofl :rofl :rofl :rofl
LMAO I doubt that I still don't do any ACMs I'm skilless and totally rely on my plane set to make up for it so I'm ready when you are my friend
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Mister Fork on August 14, 2018, 04:09:29 PM
The problem with 'noobs' and Aces High, there's a good chance they're also this old...
(https://i.imgflip.com/118a8x.jpg)

...so calling them a 'noob' may not be entirely accurate especially if they've been around the block a while.

Of course, we cannot forget our squeakers...
(https://static.fjcdn.com/pictures/Fps_0bee62_1951351.jpg)
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Shuffler on August 14, 2018, 04:11:50 PM
The problem with 'noobs' and Aces High, there's a good chance they're also this old...
(https://i.imgflip.com/118a8x.jpg)


 :rofl


 :salute
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: captain1ma on August 14, 2018, 08:24:12 PM
the other problem is most new guys don't know about this forum until after they quit. I remember playing the game for 6 months before I joined the bbs. no one told me about it. ask a lot of guys today and some of the older players still don't know about this place!
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Bushmills on August 15, 2018, 03:26:52 PM
When you see a new name, don't simply assume he or she is a shade of an old hand.

If you shoot down a new name, befriend them and keep it light.

The learning curve is hard enough without getting attitude from players on your first sortie.

It doesn't take much time to point them in the right direction and let them know what is most important when first starting out here such as controls optimization.

Now if someone logs in and rattles off questions like "how do I start the engines?" or other stuff easily found on the website, let them know nicely where that information can be found.

Couldn't disagree more, how is being nice ever going to instill the type of rage motivation to become any better and seek revenge in the virtual sky?

If you suck at the game you should be told so in no uncertain terms, this PC no personal attacks nonsense is part of the reason the numbers are so low. How the hell are new players going to be motivated to become better if its their $14?  :joystick:
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: nrshida on August 15, 2018, 03:36:33 PM
Today I offered to help a noob I watched crashing into a hangar only to find out he was a returning 10-year vet.  :rofl

Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: popeye on August 15, 2018, 04:11:51 PM
Was helping a noob today who made his first safe landing, got his first kill, and his first landed kill.  Fun to see someone so excited about the game.   :D
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Shuffler on August 15, 2018, 04:15:14 PM
Couldn't disagree more, how is being nice ever going to instill the type of rage motivation to become any better and seek revenge in the virtual sky?

If you suck at the game you should be told so in no uncertain terms, this PC no personal attacks nonsense is part of the reason the numbers are so low. How the hell are new players going to be motivated to become better if its their $14?  :joystick:

I am inclined to agree with you and will start now...... YOU SUCK AT THE GAME!         :devil
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: Dundee on August 15, 2018, 06:00:04 PM
Well I think the best way to ID the new folks would be in their Icon...less than 2 months there would be an id mark only his country could see....It would also aid squads knowing who's new and might be a potential new squad member.
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: The Fugitive on August 15, 2018, 07:05:14 PM
Was helping a noob today who made his first safe landing, got his first kill, and his first landed kill.  Fun to see someone so excited about the game.   :D

WTG Kong!  :aok
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: JimmyD3 on August 15, 2018, 11:08:24 PM
Well I think the best way to ID the new folks would be in their Icon...less than 2 months there would be an id mark only his country could see....It would also aid squads knowing who's new and might be a potential new squad member.

+1 excellent idea Dundee. :rock
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: lunatic1 on August 16, 2018, 01:39:37 AM
FNG's ok?

NO
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: rvflyer on August 16, 2018, 01:46:26 AM
I played about 3 or 4 years before joining this forum. Was not really aware of it as you say.

the other problem is most new guys don't know about this forum until after they quit. I remember playing the game for 6 months before I joined the bbs. no one told me about it. ask a lot of guys today and some of the older players still don't know about this place!
Title: Re: Treat the noobs better.........for the sake of player retention.
Post by: 1stpar3 on August 16, 2018, 03:20:58 AM
Was helping a noob today who made his first safe landing, got his first kill, and his first landed kill.  Fun to see someone so excited about the game.   :D
:aok On a separate note.....I killed a lot of NEW NAMES yesterday..even got killed by one. Hope it was a New Guy...not a New Name GUY  :uhoh Was all my fault I got killed...just makes it easier if it boosted the guys morale  :aok  KevinVon,Frostybu and some others...hope they took it well, and stick around :rock