4510,
Do you think Dale is going to sit and e-mail everyone personally for every issue? Ugh, that would take an entire new staff of people to accomplish.
I still say hats off if for no other reason than they are actively pursuing a solution to the issue. That in itself is a lot more than can be said for many online games. I know the whole issue surrounding the "C" word as well and I dare anyone here to find an online, multiplayer game that has less cheaters and cheats in it than AH. No one here can argue that HT and crew have one of the tightest games when it comes to that. In addition, they still continue to advance the game, create new systems, setups, refine the play, the modeling, etc all the while maintaining a relatively cheat-free, highly dynamic game...and all with a relatively small crew. Oh, and they don't charge us an arm and a leg to play either.
Do we have frustratoins with the game? You bet...I do, you do, everyone does for the most part, but IMHO it is still the best online war sim available...and getting better.
I think HT provided some good input when he said that everyone's solution to the numbers problem was centric ("doesn't impact me" is how he put it I think). He may be right. Unless we as the gaming group police ourselves and fix the numbers issues, he has no choice but to do it for us...as long as we continue to cry about it.